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Esben315
Copper Contributor
Sep 25, 2025

Deployments calculation for Modern Work

Deployments score is calculated by dividing the Active usage values by the Qualified usage values and multiplying by 100 - this result must be greater than or equal to 40 percent, in order for achieving points required for membership qualification, 

If the results are less than 40 percent, then the customer in question will not meet the basic requirements, and no points are given. 

 

As of now, the Active usage value is the number of licenses available on a tenant, and not the actual amount of active users with a valid license assigned. 

Customers often have licenses with yearly commitment and also have an overage of MS 365 licenses, due to employee hirings and layoffs. This means that the calculated usage percentage if mostly lower than the real life percentages and can never reach 100%. 

 

If a customer has a negative development in employee count during the year, it can result in a declining usage score, negatively affecting the points required for the Partners membership eligibility.  This even if the actual usage percentage in the customer's end is increasing. 

 

We think that the calculation for Deployment score should be changed to reflect the number of acutal active and licensed users (like the Active usage value) , and not be based on the number of licenses available on the tenant. 

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