Recent Discussions
Seeking Guidance & Partners for Promoting Microsoft TSP Training
Hello everyone, I’m exploring effective ways to market our Microsoft TSP (Training Services Partner) courses and would really appreciate insights from the community. If you have experience promoting Microsoft training offerings, I’d love to learn about recommended approaches, or useful resources that have worked for you. I’m also open to connecting with individuals or partners who support course marketing on a commission basis. If you have suggestions, guidance, or services you’d like to offer, please feel free to share. Your expertise would be greatly appreciated. Thank you in advance for your support. vk2URGENT: CSP Direct-Bill Termination. Mistakenly. Support Exhausted, Customers at Risk. MSFT, Help
We are a longstanding Microsoft partner (AOS-G and CSP Direct Bill) and urgently need escalation. Our support channels, including GetHelp escalation, have been unable to resolve or explain an unexplained and unwarranted termination notice, and the 30-day clock is running. This directly impacts our mutual customers and if not resolved ASAP. What Happened January 29, 2026: We received a 30-day termination notice stating we have not met CSP direct bill eligibility requirements. We are indeed compliant and believe this is an error. We provided evidence of compliance to Support and GetHelp several times, but no one has been able to identify what requirement we allegedly fail to meet or propose a solution. They continually say they are working on the issue and will get back to us in a couple days. Notably, we did not receive a 90-day or 60-day advance notice as required by Microsoft's documented process for at risk Direct Sell partners. We confirmed via Exchange message trace that no related emails were received in the prior 90 days. January 20: Nine days before the notice, we began receiving Error 715-123220 preventing us from adding new customers in Partner Center, suggesting our capabilities were already restricted before we were even notified. Tickets Needing Escalation #1 — GetHelp #11414107 / Support Request #2602030010000038 CSP Direct Bill termination notice. No substantive response beyond "we are working on it." #2 — GetHelp #11412447 / Support Request #2601200010001797 Error 715-123220 preventing new customer additions since January 20. Same status. Microsoft, please help: We request these tickets be escalated to the appropriate CSP or Legal team for immediate review and to stop the termination process ASAP. Any Microsoft staff who can assist — we would be deeply grateful! Thank you, sincerely. ShaySolvedPower Apps per app End of Sale
Hi Microsoft Elevate team Firstly, Happy New Year to you all! I wanted to reach out regarding an important update in the January 2026 Power Platform Licensing Guide. It appears that Power Apps per app licenses have been marked as “End of Sale,” which represents a significant change for nonprofits. Could you please provide clarity on the following points regarding the 10 free/grant Power Apps per app licenses? Until when will nonprofits be able to purchase these licenses? How long will existing licenses remain usable? (Ideally, at least 12 months if not longer.) Once the grant for per app licenses is discontinued, will there be a comparable offering? e.g. grants for Power Apps Premium licenses? This is a significant part of Microsoft's nonprofit offer and a key reason many organisations choose the Power Platform over competing solutions. Nearly all of our nonprofit customers have leveraged this benefit and subsequently invested in additional Microsoft products, including Copilot. Discontinuing this could have a significant impact on both nonprofits and partners who serve them. I appreciate any guidance you can provide on this matter. Thank you, MattHow do I know my company TSP status?
Does the Partnering Centre show the TSP status of a company once it has registered, and is there a way to verify this? Having received the confirmation email below and acted accordingly, can I begin delivering courses using an MCT with the appropriate competencies? This also leads to another question: is the first year of TSP admission primarily intended to build up the required metrics in the dashboard? Still albeit confused, even after going through a similar question in some other thread and onboarding information provided in the email below. Every pointer is much needed and appreciated please. Take note of below I have received the welcome email and acted accordingly: Welcome to the Microsoft Training Services Partner Program! Went through and created below where needed Register for Microsoft Learn Admin Access – Create a Metrics that Matter survey account – Register for Pearson Vue and ALH accounts –(still having issues creating one) Familiarize yourself with the TSP dashboard on Partner Centre Kind Regards Solomon UwagboleSolvedUnable to complete Partner Center Enrollment
Hello, I am trying to enroll in the Microsoft AI Cloud Partner Program. I can get through the process (fill out company information, etc.) but when I go to the final acceptance form and click submit, it constantly throws an error: I can sign in to the Partner Center but cannot open a support ticket because the "contact support" dialogue has no entry for workspace and will not let me enter anything: Is there a workaround to submit a ticket on this?Issues with Support
Hi we have been a partner for years, but lately there has been some issues with our account we have a few support tickets and the tickets stay open with no activity, we also tried to get our partner manager to help, (we got a new one this Jan) and they could/did not do anything either, just wanted to check with the community if y'all had any advice on this and how we can get this escalated since some of the tickets do have some business impact to our day to day businessAppeal Microsoft Partner Center Vetting Process
I joined the Microsoft Partner program two days ago. They took my payment, but immediately put me through the rigorous vetting process nitpicking at every little detail, putting me on the Employment verification stage. No mater what document I provided to prove I own my company and my domain - invoice for my domain purchase, proof of my company's status and ownership via my country's company registry - I kept getting rejected for one bleak reason or another.. Finally I ran out of "tries" to the vetting process??? Something that was mentioned absolutely nowhere and there is absolutely no way for me to try and continue with it. I simply got an email saying that I have 30 days to fix the issues or my account will be terminated and yet - no matter of how to approach this issue was mentioned... I created a support ticket explaining the situation and asking for an appeal. I can see my support ticket, but when I click on it - I am met with this amazing message: "There was a problem retrieving the support request details." Can someone advice me how to process from here or should I just wait for the 30 days to pass and HOPE to get my money back for Microsoft wasting my time with vague bureaucracy?SolvedRegistration Status
My company has received the "Welcome to the Microsoft Training Services Partner Program" email. We have successfully completed all the onboarding steps listed there. Can you please check in the system whether my organization is fully registered? Is there a screen / field in the Partner Center displaying the registration status that's expected to be updated? Sorry, I tried to find this out on my own per the instructions in the email + on the associated website and was unable to locate the confirmation. Thanks, VitalyRenew Az-305
My AZ-305 certification recently expired because I missed the renewal window. I did not receive any renewal notification emails before the expiration, which is why I was unable to complete the renewal assessment in time. I would like to kindly request whether any additional time or an exception could be granted in my case. If this is not possible, I completely understand, but I would appreciate it if you could review my situation and advise on any available options.Partner Success Core Benefits updates..?
We bought our Partner Success Core Benefits package in January. Could you give a detailed list what new benefits will be available in this February upgrade? I could not find a clear list from that Benefits Guide which is dated 20251811...38Views0likes0CommentsWhy build your AI apps and agents with Microsoft
Customer demand for AI solutions is accelerating rapidly, Microsoft has seen 2x growth in customers purchasing AI products. Organizations are looking for trusted, enterprise-ready platforms to support their innovation. Microsoft's AI-native ecosystem, backed by industry leading security, Responsible AI principles, and rapidly growing catalog of AI apps and agents, provides a strong foundation for building scalable, compliant, and high-impact AI solutions. Explore how developers and software companies can take advantage of Microsoft's integrated tools, streamlined publishing experience, and expansive Marketplace reach to deliver AI solution that meet customers where they are. Learn more and read the full article: Discover why to build AI apps and agents with Microsoft and sell through Marketplace | Microsoft Community Hub🎤 Save the Date: AMA with the Microsoft Fabric Leadership Team!
We’re excited to announce an upcoming Ask Me Anything (AMA) session with the Fabric Leadership Team—a unique opportunity for partners to engage directly with the leaders shaping the future of Microsoft Fabric! 🔹 Featured Leader Bogdan Crivat, Corporate Vice President, Azure Data Analytics 🗓️ Date & Time Tuesday, February 17 8:00–9:00 AM PT 💬 Ask Your Questions Have topics you want the leadership team to address? Submit or upvote your data analytics–related questions now: 👉 https://aka.ms/AMAwithFabricLT 👥 Who Can Join? This AMA is exclusive to members of the Fabric Partner Community. If you're not yet a member, join here to participate in future calls: 👉 https://aka.ms/JoinFabricPartnerCommunityVisual Studio Enterprise Monthly Azure Credits
Please confirm that all developers of MS partners are losing the individual Azure credits (150$ monthly) in the new MAICPP benefits. We just realized that our team will lose the ability to test Marketplace solutions, and now, in the time that we are trying to enforce the usage and explore the AI technology possibilities, it will set us back a lot. Also, the increased bulk credits do not add up, since we have 35 developers who are using these credits, totaling 63k$ per year, opposed to the 16k$ increase of bulk credits (we have 4 areas) is a significant loss. How come Microsoft decided to stop supporting the development? Is there any way to change these new benefits? Or is there a way to keep these Azure credits, maybe with an Enterprise agreement?Azure sponsorship and cost management challenge
I am listening for years that Azure Sponsorship type of Azure subscriptions will get Azure Cost Management. This includes the view of prices inside portal.azure.com, managing budgets, checking each individual resources etc. Current / old portal - https://www.microsoftazuresponsorships.com/Usage , does not show costs per each resource (name), instead only per resources type. Not possible to set budgets, alerts, limits, and other things. So, again, when does Microsoft plans to upgrade Azure sponsorships to use Cost Management? Any reference (roadmap) link on this please?122Views4likes1CommentNew FY26 benefits release date
As mentioned here https://learn.microsoft.com/en-us/partner-center/benefits/benefits-faq-new the new benefits for FY26 should get available in February 2026. As we already have February 2026, is there an exact date when this will happen? Or will the new benefits only get available upon the annual renewal of the Partner Program as last time?180Views2likes3CommentsDuplicate functionality due to added functionality (1st of July)
In July additional functionality will be added to several Microsoft products, in this case I have a customer that currently has Microsoft 365 E3 and a separate Defender for Office 365 Plan 1 license. Both licenses will be renewed on the 31st of march, therefore an annual subscription until 30th of march 2027. In July the functionality of de Defender for Office 365 Plan 1 will become part of the Microsoft 365 E3 plan. Will it be possible to cancel the remaining months of the Defender for Office 365 Plan 1 license or do we need to accommodate for this and change the Defender for Office license to monthly and then cancel the subscription the 1st of July?Visual Studio Lite benefits - without Azure Credits and Keys
As communicated earlier, the Microsoft AI Cloud Partner Program benefit offerings—including partner benefits packages, Solutions Partner designations, and specializations—will be updated later this month to support how you build, differentiate, and grow your business. The per-user monthly Azure credits associated with this benefit will no longer be available. You can still access organization-level Azure bulk credits that come with your benefits offering. This may require an Azure subscription migration for users to continue accessing credits, and we strongly recommend a change management plan for this transition. In addition, product keys will no longer be accessible within Visual Studio. Keys will instead be available as part of the benefits package(s) your organization holds and can be securely assigned to users directly from Partner Center. Please note that these changes will not be retroactively applied. They will go into effect when your organization renews its affected benefits offering(s) or if you activate a new offering on or after the February update. We have been partners for 20 years and using Partner benefits. Again, Microsoft tries to lower benefits, and in parallel benefit package price will increase (due to different reasons). This discussion and community of partners, should unit and tell to Microsoft Partner Benefits program that: Partners have employees/users, that use current Visual Studio benefit, that is (like MSDN), having the user access to keys and Azure credits, for specific user / employee need of test, dev, demo etc. Azure Bulk credit was never the same and cannot be used as a same Azure Bulk credit / Azure sponsorship, does not have cost control, Azure budgets and other methods. (This is in plan to change for several years, no progress) on Azure technical side. Will Microsoft increase Azure Bulk credits to compensate te amount of included benefit usage? Dear, Microsoft, please leave current Partner Benefits, with full Visual Studio, including Azure credits, and Keys for assigned users, without moving to lower benefit - Visual Studio Lite. Thank you for understanding, and hope this will not be active in production after partner renewals.610Views12likes5CommentsMicrosoft Marketplace: $300B partner revenue opportunity by 2030
BIG momentum for partners: Microsoft Marketplace is projected to be a $300B partner revenue opportunity by 2030, according to a commissioned study by Omdia. And partners already selling through Marketplace are seeing real results: ✅ 88% report revenue growth ✅ 75% close sales faster ✅ 69% get larger deals Learn more about Marketplace growth opportunities for partners in this recent blog: Unlocking the profitability multiplier: Maximizing revenue with Microsoft MarketplaceLegal Info Page Not Loading – 40+ Days, No Support Resolution
Hello, I'm posting here hoping to get some visibility on an issue that has been unresolved for over 40 days despite multiple support interactions. Issue: The Legal Information page under Account Settings in Partner Center does not load. The page simply spins indefinitely. This prevents me from updating my company name. Impact: This is blocking customer onboarding and causing direct financial harm to my business. Due to this error, our account remains unverified, which is preventing us from launching our web application. What I've done: Opened support ticket #2512180010000713 on 18 December 2025 Provided HAR file and PSR recording as requested Submitted escalation request (was merged into original ticket without action) Support response: Every 2 days I receive an identical message: "Your issue is under review currently. As soon as we have an update, we will inform you." No actual investigation, no timeline, no resolution. Is anyone from Microsoft able to look into this? Has anyone else experienced this issue or have advice on how to escalate effectively? Thank you.
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We’re excited to announce an upcoming Ask Me Anything (AMA) session with the Fabric Leadership Team—a unique opportunity for partners to engage directly with the leaders shaping the future of Mi...
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- 1 MIN READAccess the latest Instructor-Led Training (ILT) updates anytime at http://aka.ms/Courseware_Title_PlanFeb 06, 2026137Views0likes0Comments
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