Recent Discussions
Trying to figure out how to purchase exam vouchers for customers outside my marketplace region
Hi, As a new TSP, I am trying to figure out how to be able to purchase Microsoft Exam Vouchers for countries that are outside my region. As training online/remote is more and more popular, I believe it is a good market to focus on. So, the current situation is that I am a fully onboarded TSP and was able to join the PearsonVue Partner Store. As my business location is Czech Republic, I was assigned to regional marketplace Global 3. This allows me access to purchase vouchers for very specific countries, for example, USA, Canada, UK, Australia or most of EU are not on this list. I have double checked all policies and requirements and it is prohibited to purchase "cheaper" countries to resell in countries with "higher" prices and the vouchers are invalid outside the region they were purchased in so it is not possible to for example buy voucher for a customer in the USA. To get access to the other regions, PearsonVue requires me to have a business location in them. I have a rough idea of what the regions are based on the public pricelist as it can be divided into multiple categories based on the actual exam price. But just to double check, I have emailed the PearsonVue Partner store support if they could share the list of the regions so I can have a rough idea of how many business locations I would need to cover to be able to service my intended countries. PearsonVue said that this is restricted information (despite the public pricing list giving a very good idea of what the regions are) and that I need Microsoft approval for them to share this information with me. I was told to contact "Microsoft PSE" which was further clarified to be "Microsoft sales / relationship contact" to get that approval. So, to my actual questions: Is it required to have a business location in each region I am interested in buying vouchers in, like PearsonVue says? If yes, would it be possible to get Microsoft approval to share the region list with me so I know how many and where do I need to put more business locations to be eligible to purchase vouchers there? Since I have onboarded using the new process, I have zero contacts to Microsoft regarding the TSP program (outside Dan Donohue who helped me with the onboarding), would it be possible to connect me with a Microsoft PSE as it appears to be important resource in navigating the TSP program?Build your own agents: ISV partner training January 28-31
I'm thrilled to share our upcoming ISV-focused partner training next week, titled "Build and extend your own agents using pro-code capabilities". Join us for this virtual three-day event to learn more about Microsoft 365 Copilot, Microsoft Copilot Studio, and building custom agents. Explore how to use natural language processing and pro-code capabilities to build custom agents that help users achieve greater business productivity. January 28-30, 2025, APAC (IST) January 29-31, 2025, EMEA (GMT), Americas (PST) Register today
Join our Partner Webinar: Boost Azure adoption and your ACR with Azure Landing Zone for Nonprofits
Grow your ACR and Azure customer adds with Azure Landing Zone for Nonprofits. Get nonprofit customers up and running swiftly and securely with Azure, and ready for the next, more advanced workload! Register here. Date: Thursday, February 13, 2025 Time: 8:00AM - 9:00AM PT Why attend? Accelerate deployment: Understand how Azure Landing Zone for Nonprofits speeds up the cloud adoption process, making it easier for you and your customers. Ensure security and compliance: Discover how the Azure Landing Zone for Nonprofits provides a secure and compliant environment, purpose-built for nonprofit needs and requirements. Address specific use cases: Get detailed information on how to apply Azure Landing Zone for Nonprofits to specific scenarios. Target the right customers: Learn to identify the most promising customers to streamline and optimize your team’s time. Agenda: The CSP partner opportunity A new way for nonprofits to get started with Azure Simplifying Azure development with Azure Landing Zone for Nonprofits Targeting the right customers and addressing top use cases Recommended customer journey Next steps Event: Drive Azure adoption and consumption with the Azure Landing Zone for Nonprofits Date: Thursday, February 13, 2025 Time: 8:00 AM–9:00 AM PT Sign up: Register now Learn how to streamline customer deployment and drive accelerated customer adoption of Azure using the Azure Landing Zone for Nonprofits. We look forward to seeing you there.ICYMI: New Partner Blog | Updated partner benefits
You asked, we listened. Your updated partner benefits are here! Microsoft is excited to announce big changes to our benefits offerings that better align with partner needs. Continue reading here Be sure to follow the partner news blog for all new announcements. :)Verification stuck at Employment verification
Hello, my verification process is stuck at Employment verification stop for weeks. I've gone through this process in the past without a problem, bit this time it seems there is no solution. I've opened a ticket about the issue and got a response a week ago asking for documents to verify that the domain's ownership match company name. I've promptly answered with what requested, caring that: Company Name EXACTLY match what whois output Our domain expires in more than 2 months (it's 16 months) domain was renewed in the last 12 months (I renewed well before the terms just a week ago The "Fix now" button does absolutely nothing but reload the page and no response on ticket after document submission. The partner subscription renewal period end in 9 days: WHAT SHOULD I DO ? WHO SHOULD I CONTACT ? Follow screenshot with the problem Thanks in advance
Cannot enroll in the Microsoft Partner Network (MPN) program
After I tried to enroll it with my work email, it got redirected to the following page. There is no Microsoft Partner enrollment option. I have a support ticket (TrackingID#2501120010000052) but there has been no response for more than a week. Here is how I got there: 1. 2. 3. 4. 5.
How to Manage Access to Azure Subscriptions in CSP as an Indirect Provider?
Hi, I have a question about managing access to Azure subscriptions in the CSP model as an Indirect Provider (Distributor). Granting Access to Customers: What is the correct way to grant access to Azure subscriptions for customers? Are there any recommended practices or tools to simplify this process? Automation: Is it possible to automate the process of granting access? If yes, what tools or scripts could be helpful? Permissions: What permissions are required to smoothly assign such access? Is it necessary to configure GDAP (Granular Delegated Admin Privileges)? Or is using a Foreign Principal sufficient? I’m looking for detailed insights to understand the differences between these approaches and to choose the best solution. Thanks in advance for any tips and guidance! 😊
Employment verification problem
The "Fix Now" button is not functioning as intended, or at least not as demonstrated in the guide provided in your documentation. The side-screen for Account Verification does not appear after clicking the "Fix Now" button, contrary to the example shown in the article at this link: https://learn.microsoft.com/en-us/partner-center/enroll/verification-responses. Instead, the "Fix Now" button merely restarts the verification process, which repeatedly fails without offering any specific details about the issue. This is a persistent problem that requires Microsoft's attention, as there have been numerous similar reports. If i do not fix this i will lose my subscription. I've already opened the ticket.
New Managed Service Provider business.
Greetings all! I am not sure if this is the correct thread for this post, but any guidance on this would be great! I am a new organisation based in the UK and have registered to be a Managed service provider for IT services. I want to partner with Microsoft to receive their IT support request or incidents and to be able to provide either personal or business support to their customers/clients for Microsoft 365 technologies including Security, Office 365, Intune, Purview, etc. I am not sure where to begin from. Could someone please point me in the right direction to be a outsourced partner for Microsoft to handle their IT support requests? Thanks!D365 - Operations Activity license
Does Ops activity license cover all needed operations for a warehouse employee including the usage of the warehouse application or is the full user license type needed? In more detail, can a warehouse employee receive, store, move, assemble, count (inventory check), pick and ship items with this license type? Looking for confirmation specially around assembly.Teams App - Copilot vs Azure Open AI
Morning, For our gauge.it Teams app we have implemented AI to allow the feedback generated by employees to be summarised into suggestions for the manager. When we look at the Team's store I would like it to appear in the AI-powered apps - what is the best process for doing this if we are using Azure Open AI, do we need to add anything to the manifest when pushing the update? Thanks AlasdairEndless Issue with Employment Verification in Microsoft Partner Program
Hi Microsoft, I have been stuck for weeks in my verification... I made that process before and was be able to upload my app, but now to make updates I need to verify again... The platform is locked for multiple tries and now I am in real trouble. Also, 3 days ago I put a ticket but when I go to detail of the ticket, I see this issue.. I found Partner Microsoft painful, I don't understand what's the standard quality in the company but nothing works... There is someone who can give me a hand and help me validate my information manually. I can send all the documentation that you need, my company is a self-propership register in Ontario, Canada... I am the only employee, my app is Boxvy and I am distributing it using the Microsoft Store. Please, someone here that may help me..... Thanks...AppSource Marketplace bugs
Hi everyone, We recently noticed some bugs on the Marketplace, such as the call-to-action button displaying “CTA_Get” instead of the correct label. I’m curious—has anyone else experienced similar issues? It’d be great to know if this is isolated or more widespread. Thanks for sharing your feedback!App name blocked on Marketplace submission
Hello everyone, I'm reaching out to the community in hopes that someone has encountered a similar issue and can provide guidance. We’ve developed a new app that we’re ready to submit to the Microsoft Marketplace with a transactable offer. However, during the submission process, we’re encountering a roadblock: when entering the desired app name, we receive the following message: "The name is not available." I contacted email address removed for privacy reasons for clarification, as the name isn’t currently used by any other app or offer and doesn’t appear to violate Microsoft’s naming conventions. They redirected me to Partner Center Support, where I was informed that the issue is being reviewed internally. Unfortunately, I haven’t received any clear explanation or resolution so far. To support our case, we’ve demonstrated that: We own the domain name associated with the app name. We have 16 other products and apps with a similar naming convention, ensuring brand consistency. Despite this, we’re still waiting for a response. Has anyone else faced a similar issue? Any advice on how to navigate this or expedite the process would be greatly appreciated. Thank you in advance for your help!FY25 Monthly Training Services Partner Community Call Thread
We will use this thread to communicate updates (invites and links) for the monthly TSP Community Calls. Thanks for joining us on yesterday's June TSP Community Calls. You can now access the recording, deck, and transcripts in our temporary shared folder: https://aka.ms/TSPCC_June24. The last year of calls continue to live on the Learning Resources site: https://partner.microsoft.com/marketing/learning-resources#/ We will not have a July call. Our next call will be August 28th. Invites are attached.
D365 Business Central - Environments
We have deployed D365 BC with the BTTC2 offer for a client. The Client is a global company and they have the following D365 BC instances: Existing D365 BC implementation. This is an existing BC implementation with its own Production and Sandbox environments. New Implementation – This division is in India on NAV on premises and we are migrating them to D365 BC Cloud on the corporate US tenant (same tenant as existing implementation) under the BTTC2 offer. My questions are: Does the BTTC2 program will provide the additional Production Environment and 3 additional Sandbox Environments for new implementation? Thank you! Bruce Scott - email address removed for privacy reasons C: 913-777-1679
Events
Description: Ready to monetize your SaaS solution and reach millions of Azure users? Join our exclusive webinar and discover how to create transactable offers on the Azure Marketplace! This inform...
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Build and extend your own agents using pro-code capabilities
January 28-30, 2025, APAC (IST) 9:00am - 1:00pm (3 Day Event)
Join us for this virtual three-day event to learn more about Microso...
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Recent Blogs
- It’s an incredible time for our partners as we continue to see the future of work come to life with Microsoft 365 Copilot product announcements and enhancements. While we focus on pushing the boundar...Jan 24, 2025
- Developing cutting-edge skills isn’t just a priority—it’s a competitive necessity, as data from 2024 skilling trends revealed. According to TalentLMS, 71% of employees now seek more frequent skill up...Jan 24, 2025
