Recent Discussions
ANNOUNCEMENT: Microsoft 365 Business Premium & Office 365 E1 grant discontinuation
Microsoft 365 Business Premium & Office 365 E1 grant discontinuation on CSP and Web Direct channels Microsoft announced on Wednesday, May 14, 2025, that the Microsoft 365 Business Premium grant and Office 365 E1 grant on CSP and Web Direct Channels will be discontinued for nonprofit customers upon their next renewal date on or after July 1, 2025. To support nonprofits during this transition, Microsoft continues to offer: Up to 300 granted licenses of Microsoft 365 Business Basic. Discounts up to 75 percent on many Microsoft 365 nonprofit offers, including Microsoft 365 Business Premium and Office 365 E1. Please refer to the following partner resources: Office Hours Presentation Deck | Recording from May 20, 2025. Partner Step-by-step Business Premium and Office 365 E1 guide Plan comparison of Business Basic, Business Standard, Business Premium, & Office 365 E1 FAQs for Business Premium & Office 365 E1 grant discontinuation Customer email templates | Office 365 E1: Microsoft Office 365 E1-donaties worden stopgezet [Dutch] Partner email template for Office 365 E1 grant discontinuation [English] La subvention Microsoft Office 365 E1 va être supprimée [French] Der Microsoft Office 365 E1-Zuschuss wird eingestellt [German] La subvención de Microsoft Office 365 E1 se dejará de ofrecer [Spanish] Customer email templates | Microsoft 365 Business Premium: Microsoft 365 Business Premium-donaties worden stopgezet [Dutch] Partner email template for Business Premium grant discontinuation [English] La subvention Microsoft 365 Business Premium va être supprimée [French] Der Microsoft 365 Business Premium-Zuschuss wird eingestellt [German] La subvención de Microsoft 365 Empresa Premium se dejará de ofrecer [Spanish] The aforementioned resources can also be found on the Microsoft 365 Business Premium & Office 365 E1 grant discontinuation landing page. Please reach out to the Tech for Social Impact Partner Desk with any questions.
Dual Use Right download product key
We have downloaded the Supply Chain product key from the Ad M365 portal, but it is incomplete, it lacks the finance and logistics functionality, with no users or functional modules. I have opened tickets in different Microsoft portals and they can't give me support, because we can't download the key again. I have opened tickets in different Microsoft portals and they can't give me support, because we can't download the key again. Thanks!Pre-Sales Funded Engagement - Business Apps - CRM Vision & Value - Eligibilty
Hi community we are studying the delivery guide for funded engagement CRM Vision & Value. We have some customer eligibility related questions, so I appreciate some clarification from Microsoft. Thanks! Ralf The provided TCO calculator and the Delivery Guide gives the impression that funding is ONLY available if our prospect migrates from Salesforce to D365 CRM. What if our prospect is ..... 1. ... using Excel sheets to manage support tickets - not eligible for funding? 2. ... using Monday.com, or hubspot to manage sales - not eligible for funding? 3. ... using a self-made application to manage campaigns - not eligible for funding?Blocked from Migrating Entra App from Personal to Org Tenant (Production Use, Partner Account)
We’re a Microsoft partner with a verified organizational tenant and a live Outlook connector currently in production with a sizable user base. Unfortunately, due to historical setup, the Entra authentication app supporting this connector was registered under a personal Microsoft account. Microsoft support informed us that application migration between accounts is no longer supported, and directed us to the community for visibility and possible product escalation. What We’re Asking For: A manual reassignment or supported workaround for this authentication app to be transferred to our organizational tenant Or at minimum, guidance on how to support existing users during a parallel rebuild, with minimal disruption We understand this may be an edge case, but for partners with live customer-facing apps originally built under personal accounts, we believe there’s value in revisiting the policy — or offering a migration pathway. If there’s a path to escalate this to the relevant Entra or Commercial Marketplace team, we would sincerely appreciate that support. Thanks in advance.
Solution Deployment Issue
Hi all, We are currently trying to deploy a solution through Power Platform (PP), however we couldn't get it to work. Initially, we believed the issue to be a dataverse version mismatch. Therefore, with assistance with PP support, we updated the dataverse version so it is now aligned. However, this did not fix the issue. We keep receiving error codes, even when we try to deploy the solution manually. It states that we cannot add the workflow because it does not exist. Our ticket has now been passed to the PP solutions team for investigate. However, our project is now at a standstill while support look into the issue. We were wondering if anyone else has experienced this issue before and if there is anything we can try in the meantime. Any guidance or advice would be greatly appreciated.
PL-300 exam cancelled
I gave my PL-300 exam through Pearson vue platform which was closed by proctor by alleging that I was cheating, I ensured the proctor that I am not cheating by any means but the exam window was closed by him even before I can attempt a single question, I raised this concern to Pearson vue support also, please provide resolution for this I want my exam to be rescheduled again.
Microsoft's Verification and Support System
Microsoft's verification and support system is absolutely appalling. Despite providing every piece of required information for my company, their system continues to reject my verification attempts. I've gone above and beyond by paying extra to create additional email accounts in the format email address removed for privacy reasons. I've submitted QR-coded invoices officially verified by government authorities. Our WHOIS data is current and accurate. My name matches perfectly across all documentation and our DUNS number is correct. Yet, I keep receiving the same frustrating response: "This is because the primary contact details did not match." When I reach out through their official support channels, it takes them five days just to respond. It's been two months now, and I'm still waiting for approval just to register. It's absurd that such a large company maintains such a disastrous system. All they need to do is verify real users directly without relying on AI algorithms. They're so focused on automating everything with artificial intelligence that they've created a dysfunctional process. Despite all their technology, humans still remain superior at handling these verification tasks, yet Microsoft seems determined to automate a process they haven't properly designed.
My Partner Center Account Was Suspended – Need Clarification and Support
Hello Microsoft Tech Community officials, Our Microsoft Partner Center account has been suspended, both as a Microsoft AI Cloud Partner Program and as a Cloud Solution Provider (CSP) Indirect Reseller. We did not receive any notification as the reason for the suspension, but I thought that the common reason for the closure of both titles could be the statement “Significant account abuse detected”, but no detailed explanation was shared. Regarding this situation, I would like to point out: We have not knowingly or intentionally violated Microsoft rules or policies in any way. All our activities have been carried out in order to get to know the systems and learn the processes in the journey of becoming a solution partner. At this point, we would like to ask you A clearer explanation of the reason for the suspension, A chance to correct and reassess if there is a mistake, I would like guidance on the steps we need to take to reactivate the account. We value the Microsoft partnership and are ready to cooperate in any way we can to help clarify this process.
How to download Microsoft Learning Partner Logo or badge
I am a Microsoft Learning Partner, but I don't know where to download the latest Microsoft Learning Partner Logo or badge. Currently, on the MCCP website, there are logos available for download for Microsoft partners, but they do not include the wording "Learning Partner." Can you please tell me where I can download the latest Microsoft Learning Partner Logo or badge?
Microsoft 365 Business Premium grant is being discontinued
UPDATED: Microsoft sent affected nonprofit organisations an email similar to the below on Wednesday/Thursday 14/15th May announcing that Microsoft 365 Business Premium grant is being discontinued. A similar message was sent out regarding the end of the Office 365 E1 grant offer. Microsoft have provided the following further information: Partner FAQ: https://partner.microsoft.com/en-AU/asset/collection/microsoft-365-business-premium-and-office-365-e1-grant-discontinuation#/ Partner office hours: ANNOUNCEMENT: Microsoft 365 Business Premium & Office 365 E1 grant discontinuation | Microsoft Community Hub Blog: Transitioning from Microsoft 365 Business Premium to Business Basic: What Nonprofits Need to Know | Microsoft Community Hub A small Canadian-based nonprofit has set up a change.org petition asking Microsoft to reconsider the decision: https://www.change.org/p/urge-microsoft-to-continue-grant-program-for-nonprofits Information about the difference between Microsoft 365 Business Basic, Standard and Premium can be found here: Visual: https://m365maps.com/files/Microsoft-365-Business-All.htm Checklist: https://m365maps.com/matrix.htm#000111000000000000000Update on MCT Manual Enrollment Process
Training Services Partners, Existing and New Microsoft Certified Trainers (MCTs), and ISCPs We know it’s been a long road—over a year of manual MCT enrollments—and we sincerely apologize for the delays. Currently, onboarding is booking several months out. 💡 Need to teach before your scheduled onboarding? If it’s urgent, email mctprog@microsoft.com and we’ll do our best to accommodate. ⚠️ Please note: Escalation grants limited access—you’ll get into the MCT Lounge, Learning Download Center, and labs. However, Visual Studio and discounted exams will only be available after full onboarding, which takes ~2 months from your onboarding date. 🔧 We do not yet have a timeline for when the automated enrollment tool will be restored, but we’ll keep you posted. ✅ In the meantime, please continue working with your ISCP to get onboarded as an MCT. Thank you for your patience and continued dedication to the MCT program. 💙CSP Verification in loop
Hello, I'm trying to verify my business for the CSP program, but I'm stuck in the same loop. Every support representative asks for the same documents, and I send them again and again. But nothing is fixed. It feels like I'm talking to a robot, not a human. I’m just looking for someone to actually review my case, not reset it every time. It’s honestly been really frustrating, and I’d really appreciate it if this could be escalated to someone who can help break the cycle and get this resolved. Thanks in advance.Partner center verification status
Hi I'm assistant at the Qubitpilot company. We can't get partner status. Everything went wrong at the Accoutnt cerification status step- "Rejected". The "fix now" button is not active. We have written to support many times, called the Microsoft hotline, the problem has not been solved for 2 weeks. What should we do? We urgently need to solve this problem. We've open the tickets 3 times but they wer closed down or not answered.
Partner Registration Penalty Box
I'm trying to register as a partner but getting an error stating "http://www.microsoftintegrity.com/. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked. If you require further information please reach out to https://go.microsoft.com/fwlink/p/?linkid=868372 with reference number: XXXXXXX" The problem is I can't get into the Partner Portal, as I'm not yet a partner, to raise said support request. I've tried to request resolution through Office 365 portal, hoping they'd facilitate contact with partner support but they seem to be confused as to how to facilitate the connection. I have no clue why I'm getting this error as I use the DUNS lookup to provide company information. I've also entered it in by hand. Would love to become a Microsoft partner with my venture but need some support to overcome this "penalty box" Anyone have ideas?Master Deal Sharing with Microsoft webinar happening today!
Our webinar - Master Deal Sharing with Microsoft - is happening today! If you’re a software company partnering with Microsoft, you probably started with big hopes for co-selling at scale. But the first hurdle almost everyone hits? Getting deals into Partner Center effectively and efficiently. Whether it’s your first deal or your thousandth, we’re sharing best practices that help you submit higher-quality deals faster—with better response rates from Microsoft sellers. 📅 Master Deal Sharing with Microsoft 🕐 Today at 10:00 AM PST / 1:00 PM EST 🔗 Register See you there!Final Reminder: Elevate Your BCDR Strategy with Microsoft Azure – Partner Event
In today’s dynamic business landscape, resilience and continuity are more critical than ever. This exclusive event is designed to equip your partners with the latest strategies and insights to help their customers navigate complexity and safeguard operations using Microsoft Azure. Attendees will gain valuable knowledge on modern BCDR (Business Continuity and Disaster Recovery) requirements, architectural best practices, and the benefits of Microsoft Cloud for Sovereignty. 📅 Date: June 13th 🕗 Time: 08:30 AM – 12:00 PM 📍 Location: Microsoft Office, The Circle, Zurich 👉 Register Now Agenda Highlights: High-Level Overview of Modern BCDR Requirements Architectural Design Principles Microsoft Cloud for Sovereignty Q&A Session followed by Networking Lunch 👉 Register NowAchievement codes/Partner Center
Greetings, We have just been onboarded as a TSP. We have recently provided training in AZ-900 and AZ-104 and the attendees have successfully redeeemed achievement codes for both courses. The problem is this does not reflect on our profile in the partner center that any courses have been completed. Please provide guidance on how to ensure that work completed shows on the partner center. Best regards, BonoloAccelerate your growth on Azure Marketplace [French]
Hi everyone, If you’re a French speaker looking to ramp up on Azure Marketplace, join us today at 15:00 CET for a focused, no-fluff webinar. We’ll hit the accelerator from four angles: Fundamentals, fast – a concise refresher to get everyone on the same page Co-sell the Microsoft way – practical examples that actually land deals Resell like BeCloud – tactics for turning Marketplace listings into revenue Archera’s best practices – proven plays you can put to work tomorrow Cut the guesswork—come ready to level up. Registrations: here.
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Description: In this technical session, learn how to implement the components of a fully functional SaaS solution including how to implement the following:
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**Event Date & Time: June 17, 2025, 12:00 - 1:00 PM GMT+8 Singapore **
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Recent Blogs
- 1 MIN READWe’re pleased to share that all previously reported AI courseware alignment issues have now been fully resolved.Jun 13, 2025
- 42 MIN READWe continue to expand the Azure Marketplace ecosystem. For this volume, 309 new offers successfully met the onboarding criteria and went live. See details of the new offers below.Jun 13, 2025
