Recent Discussions
Office hours: Strategic cloud planning with the Microsoft Marketplace
Encourage your marketplace customers to join us live on August 26th for a special Office Hours session led by Kristyn_Maddox: Strategic Cloud Planning with the Microsoft Marketplace Date & Time: Tuesday, August 26, 2025 at 8:30 AM PDT Learn how to strategically plan Microsoft Cloud investments Discover how software vendors can gain a consumption-based view of your portfolio Get tips on leveraging pre-committed cloud budgets Maximize value from existing contracts Bring your questions, share your experiences, and engage directly with Microsoft experts. Note: while this session is geared towards customers, partners are also welcome to attend. Register here
I can't reschedule my certification SC-200
I worked for a company but I quit I bought my certification from my work account but my personal email was linked., Now I want to reschedule my exam with the option the mailto:email address removed for privacy reasons sent me but I can't see this certification as booked. Can someone help me?
Achievement Code URL Creation Issue
Dear Team, We are unable to complete the “Learner Course & Achievement Code URL Creation” process. After generating the URL as instructed in the documentation, we do not see the “Request Achievement Code” button. We submitted the Microsoft Learn Organization Enrollment on July 8, but the issue still persists. In addition, we have already tried the troubleshooting suggestions available online, and we also attempted the enrollment process using three different email addresses — unfortunately, none of these resolved the problem. Could you please advise on what we can do next? Thank you very much for your support!I can't generate achievement codes - Delay in the Aproval
I filled the required form with my class admin account details (email address removed for privacy reasons) approximately 2 weeks ago but I am still unable to generate the codes even though it mentions that the approval process takes place 3 times a week. I saw a post last week mentioning that they are already aware of the problem, is there a deadline for them to resolve it?Issue with Achievement Code Creation
August 8 Update: We are aware there is an issue with newly onboarded partners attempting to access achievement codes for the first time. We are working on the issue but do not currently have timing on a solution. I will update here when more information becomes available. Thanks.Achievement codes not reflecting in Partner Centre
Hi, I held an AI-900 course in June, but the achievement code redemptions haven't appeared in Partner centre yet, so I was wondering if someone could help me check that everything is set up correctly? We had previously purchased the learning action pack, but completed the onboarding process in May (received onboarding email). I had previously (i.e. after we had purchased LAP but before the new onboarding) enrolled a class admin outlook account and could/can request achievement codes; this is set up against the same MPN ID so figured it would be OK to continue using it to create codes. Could see in the Xtremelabs classroom portal that multiple participants had redeemed the code, but nothing in Partner centre (last refresh states Aug 5th , course was held June 18th) Let me know if I should send over any details, MPN ID etcNew Training Services Partner Onboarding Update
Hello new TSPs. We are currently updating the onboarding process to provide better communications around process and timing. While we work to update, please send me a private message if you have completed the onboarding form and you are currently waiting on a response. I anticipate this workaround to last for a few weeks and for us to have a new process in place in January. Once the update is complete and the normal process resumes, I will delete this thread. Thanks, DanUnable to generate Achievement codes
Hello Support, After Succesfully enrolling in the TSP Program, i went on with the next step. On the 14th of July 2025 i've created an account to generate Achievement codes with. Untill this day i still have no possibility to achieve this. I have enrolled the newly created account (Training<PartnerID>@outlook.com) according to the account-enrollment-for-achievement-code.pdf twice but that made no difference.. Please help me out :)
Unable to update the primary contact email address during verification process
Registered my corporation on Microsoft Partner Center (MPC) about 2 weeks ago as the owner. Uploaded the incorporation document at that time. Then, it asked to upload the domain receipt to demonstrate the corporation owns the domain. Did that immediately. Now, the vetting status is still "Rejected". Also, when I check the "Legal Info" panel, my role is just "Developer" now, and there is no more "Owner" role for my account. Maybe because of this, I cannot see notification or expand "Contact info" for my corporation on MPC. I opened a support ticket and got an email saying the primary contact should not be general email like "email address removed for privacy reasons" and need to update it. But with the "Developer" role, I cannot even expand "Contact info" panel and won't be able to update it by myself now. This experience made me very frustrated with MPC. So I replied the support email, and who knows if they will actually reply or care.
New FY26 incentive guidelines
Hope someone can share some insights on this, as Microsoft is publishing conflicting messages. Starting October, Microsoft will change the incentive requirements for partners. In the announcement it is stated that partners will earn incentives if they have 25 points in EACH solution area. Source: May 2025 announcements - Partner Center announcements | Microsoft Learn In other presentations published, it stated 25 points in a SPECIFIC solutions area. Source: Microsoft Commerce Incentive Resources Conflicting messages from Microsoft, so which is it? The nuance is a big difference for partners. I'd assume the latter is correct. Also note that the incentives will be split further between solution areas. And note the increased thresholds for Direct Bill partners. Cheers, MartijnNEW ILT COURSE: IC-002T00: Microsoft Cloud for Sustainability
We are so very excited to share with you that today, 5/15 a new ILT Course offering is now available! IC-002T00: Microsoft Cloud for Sustainability. Thank you to the amazing content owner and content team for bringing this new wave of learning content to Microsoft Learn!MCT New and Renewing MCTs - Update July 26
Updated July 26, 2025 As we step into FY26 on July 1st, 2025, I want to share some important updates regarding the MCT Program—especially for those planning to renew. New Fees Coming October 2025, no exact date and the cost will be shared at a later date. Starting July 1st, 2025, we will introduce: A renewal fee (ecommerce tool will be available in October 2025 for everyone to renew) A new MCT enrollment fee (ecommerce tool will be available in October 2025 for new MCTs) Our systems are currently being updated to support this change, with the new tool expected to launch in October 2025. More to come on costs. Pricing will be region supported. Session Requirement for Renewal Effective January 1st, 2026, MCTs will be required to complete six (6) sessions or six (6) days of training per calendar year to qualify for renewal. For clarity on what qualifies as a session, please refer to the attached PDF: Mandatory Use of MTM We will be enforcing stricter requirements for using Metrics That Matter (MTM) to log sessions with your Training Services Partner (TSP). Please coordinate with your TSPs to ensure MTM is being used correctly. What to Expect Next More details on program costs will be shared closer to the tool’s release. All MCTs that were MCTs before manual enrollment have been extended through January 1st, 2026, with full benefits. You’ll see this extension reflected in your profile in your MCT Trainer History NOT active certification. All current MCTs will be able to renew when the tool is available in October 2025 and the requirement to renew will be to have an active certification and have taught one class since your last renewal and pay the renewal fee (costs to come later). We will be checking that you have taught the one class using MTM. New MCTs will need ISC certificate, one role-based active certification and pay the MCT new enrollment fee. New MCT Enrollment Process | Microsoft Learn 🙏 Thank you for your continued support and patience as we enhance our systems. Here’s to a successful and impactful FY26!
Events
Not all deals are created equally—some more likely to sell through Marketplace, others more likely to catch a sellers' attention. We'll share how to assess and prioritize your pipeline so you can...
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**Event Date & Time: August 20, 2025, 12:00 - 1:00 PM GMT+8 Singapore **
Learn how to effectively plan, build, and deploy generative AI solutions. Join us at Microsoft ISV AI Envisioning Day: Get t...
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Recent Blogs
- We’re seeing strong momentum and tangible value across customer segments with Microsoft’s AI platform—particularly through Copilot and intelligent agents. 🚀 Explore the latest partne...Aug 07, 2025
- We’re excited to announce that GPT‑5—OpenAI’s best AI system to-date—is rolling out today in Microsoft 365 Copilot and Microsoft Copilot Studio across the world. GPT-5 is a significant leap in intell...Aug 07, 2025
