Recent Discussions
My Partner Center Account Was Suspended – Need Clarification and Support
Hello Microsoft Tech Community officials, Our Microsoft Partner Center account has been suspended, both as a Microsoft AI Cloud Partner Program and as a Cloud Solution Provider (CSP) Indirect Reseller. We did not receive any notification as the reason for the suspension, but I thought that the common reason for the closure of both titles could be the statement “Significant account abuse detected”, but no detailed explanation was shared. Regarding this situation, I would like to point out: We have not knowingly or intentionally violated Microsoft rules or policies in any way. All our activities have been carried out in order to get to know the systems and learn the processes in the journey of becoming a solution partner. At this point, we would like to ask you A clearer explanation of the reason for the suspension, A chance to correct and reassess if there is a mistake, I would like guidance on the steps we need to take to reactivate the account. We value the Microsoft partnership and are ready to cooperate in any way we can to help clarify this process.Solvedi have a Question FY26 Indirect reseller security score Can't access it.
I must say that I am a Distributor and my Partners do not have access to the Security page and I want to make sure that they can access it. From what I have found, it only says that it is enforced for direct bill partners, distributors (formerly indirect provider), and indirect resellers. Can you please update this because the FY26 document requires that you Complete the mandatory requirements of the Partner Center security score. Please provide clarity on compliance with the Security requirements. FY26 When I click on the link Adn i see in Security Role i Not see Indirect reseller access On Partner Center Indirect reseller Can't access Even if they are Global Admins, they cannot access it.Accelerate SAP on Azure Success with FY26 Partner Investments
As we kick off FY26, Microsoft is deepening its commitment to SAP partners with enhanced investments and streamlined offers designed to support SAP migrations to Azure. Whether you're guiding customers through ECC modernization, deploying SAP Cloud ERP (RISE and Grow), or scaling SAP Business Suite in the midmarket, these new incentives are built to help you deliver faster time-to-value and stronger customer outcomes. Partners can take advantage of expanded funding for pre-sales engagements, technical enablement, and delivery support through programs like Azure Accelerate and the Cloud Accelerate Factory. These resources are designed to simplify execution, reduce delivery costs, and unlock new growth opportunities. To learn more about what’s available and how to activate these offers, we invite you to watch the recording of the “Migrate SAP on Azure: FY26 Partner Incentives & Offers” webcast. Let’s make FY26 a breakthrough year for SAP on Azure!16Views0likes0CommentsSAP Business Suite Acceleration Program with Microsoft Cloud
Accelerate Growth. Empower Innovation. Partner with Confidence. SAP and Microsoft have joined forces to launch the SAP Business Suite Acceleration Program with Microsoft Cloud—an end-to-end initiative designed to help partners deliver faster time-to-value, AI-powered innovation, and seamless cloud transformation for customers. Why Join the Program? Faster Time-to-Value Benefit from seamless integrations and connected processes across SAP and Microsoft - including Microsoft Teams, Azure AI, and Microsoft 365 Copilot Partner Expertise Joint Microsoft and SAP-enabled partner ecosystem that brings critical market insights, industry-specific expertise, and deep customer knowledge to drive faster adoption Built-in AI AI Innovations delivered by SAP and Microsoft unlock business insights you can act on boosting productivity and collaboration across business functions Secure and Reliable Deliver enterprise-grade security with advanced encryption, identity management, and real-time threat detection—so your customers can scale with confidence. Simplified Operations Streamline implementations and reduce friction in workload migrations with intuitive system interactions and simplified processes. Partner Benefits Joint Go-to-Market Framework: Our unified go-to-market strategy aligns SAP, Microsoft, and SI partners around a shared vision and objectives. This ensures successful outcomes for all stakeholders involved. Partner Marketing as a Service (PMaaS): Benefit from joint marketing support by Microsoft and SAP, including account planning, content, and joint demand generation. Financial Incentives: Gain access to complementary incentives from Microsoft and SAP to help accelerate sales and implementations. Partner Success: Simplify complexities to enhance operational efficiency, ensuring seamless transitions and intuitive interactions for customer success Availability The program is currently available in the U.S., with expansion to the EU, Asia, Australia, and New Zealand later this year. Select SAP Cloud ERP packages are now available via the Microsoft Azure Marketplace.652Views1like0CommentsJoin the Fabric Partner Community for this Week's Fabric Engineering Connection calls!
Are you a Microsoft partner that is interested in data and analytics? Be sure to join us for the next Fabric Engineering Connection calls! 🎉 Miguel Llopis and Mark Kromer will be providing a recap of the Data Factory Announcements made during FabCon Europe, followed by Ambika J. presenting on Data Recovery Features in Fabric DW. The Americas & EMEA call will take place Wednesday, October 1, from 8-9 am PT and the APAC call is Thursday, October 2, from 1-2 am UTC/Wednesday, October 1, from 5-6 pm PT. This is your opportunity to learn more, ask questions, and provide feedback. To join the call, you must be a member of the Fabric Partner Community Teams channel. To join, complete the participation form at https://aka.ms/JoinFabricPartnerCommunity. We look forward to seeing you later this week!Cannot sync Country when connecting greenfields D365 BC <-> Dataverse (and onto D365 Sales)
Hey, sorry for the very newbie question, but everyone has to start somewhere! I get this cryptic incantation when trying to connect an essentially greenfields D365 BC (a small bit of progress through assisted setup) and a similarly vanilla D365 Sales instance, using the very latest updates on 2025 wave 2 (like I've applied this weeks coming update and any and all of the background app updates etc afaik is totally up-to-date at 28 Sep 2025 - maybe this is new and because we're living bleeding edge, may possibly be a heads up for someone out there, I really dont know. Cannot sync Country when connecting greenfields D365 BC <-> Dataverse (and onto D365 Sales) - Business Process Error: Choice member name to[o] long. dyn365bc_countryregionaddressformat_v2_0.City_x002B_County_x002B_Post_x0020_Code_x0020__x0028_no_x0020_commax0029 When performing the Dataverse connection and trying to enable all of the available fields, the above error message appears, and no matter what the dropdown is set to, the choice in the error doesn't seem to change, in PowerApps, in Choices, is no entries for 'dyn365bc_country' (but plenty of others), has been setting up for a day and a half half sync'ed, country not published nor trying, but seemingly leaving some of the rest in limbo. I asked CoPilot, ChatGPT et al and poked around without coming up with anything, didnt pass the google test, thought maybe an MS Call, but we try not to take the mickey and at least try firstDeployments calculation for Modern Work
Deployments score is calculated by dividing the Active usage values by the Qualified usage values and multiplying by 100 - this result must be greater than or equal to 40 percent, in order for achieving points required for membership qualification, If the results are less than 40 percent, then the customer in question will not meet the basic requirements, and no points are given. As of now, the Active usage value is the number of licenses available on a tenant, and not the actual amount of active users with a valid license assigned. Customers often have licenses with yearly commitment and also have an overage of MS 365 licenses, due to employee hirings and layoffs. This means that the calculated usage percentage if mostly lower than the real life percentages and can never reach 100%. If a customer has a negative development in employee count during the year, it can result in a declining usage score, negatively affecting the points required for the Partners membership eligibility. This even if the actual usage percentage in the customer's end is increasing. We think that the calculation for Deployment score should be changed to reflect the number of acutal active and licensed users (like the Active usage value) , and not be based on the number of licenses available on the tenant.Pending Oct 1 Direct Bill requirement changes.
Has anyone figured out a way to move Azure Plan subscriptions from Direct CSP to Indirect CSP without incurring customer downtime? Microsofts stance on this is absurd. Move and rebuild resources in a new Azure Plan subscription because technically Microsoft cannot reassign billing and they cornered all their new as of last year direct bill partners into tripling their revenue in 5 months with their May 2025 announcement. (300k to 1M) My clients have resources deployed that are supported but discontinued for new deployments and have global resources that cannot be subscription moved. None of this work was planned in their development budgets. I'm supposed to give them an extended, unplanned downtime so that their subscriptions are not locked due to these new Direct bill requirements. Every part of this move requires downtime in operations that was not requested by my customers. They will not look at the business continuity outage Microsoft is causing them favorably. Has anyone made any headway towards a reasonable solution to the problem. Thanks Derek LicciardiNEW! Microsoft 365 Customer Self-Serve Template for CSP partners
We’re excited to share the Microsoft 365 Customer Self-Serve Template to support your self-serve capabilities and insights for optimizing the commerce experience. Today, online buying is the norm, and customers are increasingly looking for one-stop shopping with a self-serve experience that’s fast, convenient, and on demand. The Customer Self-Serve Template gives you the tools to offer a seamless self-serve experience, streamlining the customer journey. Whether you leverage the content for new customer acquisition or for customer expansion, this quick-start guide will help you optimize the customer purchasing and provisioning process. With your self-serve capabilities in place, customers can easily choose, pay for, and auto-provision users on Microsoft 365 without manual partner interaction. Download the Customer Self-Serve Template to get startedUpdated Sep 23: SOLVED (partial): Issue with Achievement Code Creation
September 23 Update: the vast majority of partners have reported that they have regained access to achievement codes. However, based on some of the comments in this thread not everyone has seen a fix. First, please follow the steps regarding the hard refresh below. We have had some partners that said they still couldn't access codes after the fix and when we had them follow the refresh steps all was good again. If that still hasn't fixed the problem, I recommend creating a new admin account on Learn. You can find the documents for that here. Once you complete the process it takes about a day for the admin account to be provisioned. I know it's a workaround, but you should regain access quicker than if we wait for a fix on the old accounts. At the same time, I do want to report to the team those accounts that still cannot access so they can determine the root cause. Please send me a direct message (click on my name / icon from any post) and let me know the email address that you are using for Learn admin that still does not have access and approximately how long you've been using that admin account. I want to understand if this remaining issue is weighted toward newer users or those that have been leveraging achievement codes for a long time. Thank you. ____________ September 11 Update #2 : we have confirmed the reappearance of the achievement code button in handful of partner accounts. We are optimistic that this has been applied to all partner accounts but still want to gather data before we claim a total fix. Please check to see if your account has regained access to the achievement code button If you still do not see it, please try these steps Close all browser windows Open a new browser and go to https://learn.microsoft.com Sign in using your Outlook.com Class Administrator account Navigate to a course or learning path detail page Perform a hard refresh (Ctrl + F5) If it still does not work, please add a reply to this thread so that we can continue to evaluate any access gaps. September 11 Update: it is apparent that this achievement code outage is now impacting most, if not all, Training Services Partners. The engineering team is working to identify where and how the issue grew so that we can properly plan a fix. Based on my knowledge of the situation this is a fix that will come in days, not hours. I will continue to update this thread each business day until we get all achievement codes back online. September 5 Update: Engineering is progressing on a fix. The soonest we would see proper functionality is end of next week (around the 12th). I will provide an additional update then. August 27 Update: Engineering is working on this and the right people are involved. Not to get too into the weeds, but it's a database migration issue across two distinct teams. They understand the urgency, and I'll bring you more updates as soon as I receive them. August 14 Update: The issue has been identified. I do not yet have a time to resolution to share but will update here when I know more. August 8 Update: We are aware there is an issue with newly onboarded partners attempting to access achievement codes for the first time. We are working on the issue but do not currently have timing on a solution. I will update here when more information becomes available. Thanks.Microsoft In a Day (XIAD) Partner Events Program - Train the Trainer Events
We invite you to attend an upcoming Train the Trainer session for Microsoft Partners to learn more about the Microsoft In a Day (XIAD) Partner Events Program and how to lead workshops that empower customers to use and adopt Microsoft products. Our Train the Trainer events are designed to provide you with the knowledge and tools necessary to deliver successful Microsoft In a Day (XIAD) sessions. ✨ Why Attend? Hands-On Experience: Participate in labs and demos just like customers will. Expert Guidance: Learn from experienced trainers and get your questions answered. Comprehensive Resources: Access all the content and support you need to succeed. 📅 Upcoming Events: Agent in a Day Discover the basics of building agents with Microsoft Copilot Studio, including generative AI orchestration and integrating external data sources. Friday October 24, 2025 09:00-17:00 (GMT+2) Central European Time Zone Register Friday November 7, 2025 09:00-17:00 (GMT-6) Central Time Zone Register App in a Day Explore the fundamentals of building apps with Microsoft Power Apps, including creating custom business applications without writing code. More dates coming soon! Currently available on-demand. Inquire at xiadevents@microsoft.com Automation in a Day Explore automation solutions with Power Automate, including creating workflows and automating business processes. Friday November 21, 2025 09:00-17:00 (GMT-6) Central Time Zone Register Once registered, look for your registration confirmation email from notification@msftevents.microsoft.com that contains your unique Teams meeting link to join the virtual event. Be sure to check spam and junk folders, and mark as a safe sender. If you are unable to locate your registration confirmation, email pappspartnerevents@microsoft.com. We look forward to seeing you at an upcoming event! Partner with us! Are you a Microsoft Partner interested in the opportunity to join the program and deliver Microsoft In a Day (XIAD) events? 🔍 Learn more about the program and review partner eligibility criteria: https://aka.ms/xiadpartneropportunity. 📧 Contact the XIAD Program team: xiadevents@microsoft.com 🚀 Get started today: https://aka.ms/XIADGetStarted 📤 Submit requests to deliver events: https://aka.ms/xIAD/PartnerEventsAnnouncing the new and reimagined Microsoft Marketplace
Today, Microsoft launched the reimagined Microsoft Marketplace—your trusted destination for cloud solutions, AI apps, and agents. By unifying AppSource and Azure Marketplace, the new experience accelerates business transformation for customers and unlocks fresh growth opportunities for partners. The Microsoft Marketplace is now a single place to discover, try, buy, and deploy cloud-based innovations. Learn how these updates can help you expand your reach, differentiate your solutions, and deliver trusted outcomes by reading this blog.Users section missing from the new M365 admin center?
Hi all, Microsoft recently started redirecting admin.microsoft.com to admin.cloud.microsoft. People with the correct GDAP roles are able to access the Users section from the admin.microsoft.com admin center, but that section is missing on the new admin.cloud.microsoft admin center. The issue does not appear to be impacting everyone with the appropriate GDAP roles. Has anyone else run into this issue? Support tells me that we are the only partner reporting this issue. Thanks! -jonSolvedWebinars zu Microsoft Produkten und Services für Partner im DACH Raum
Werte Partner wir haben durch unsere neue DACH (Deutschland, Austria, Schweiz) Organisation jetzt auch die Webinars im Angebot, welche zuvor Austria oder Deutschland im Fokus hatten. Beide Serien werden in Deutsch durchgeführt, aufgezeichnet und mit einem Download Link für die Slides versehen. Dies sind wie folgt: P-Fast Event Serie (Deutsch) Das Format dieser einstündigen Webcast Serie hält sich genauso lange, da auf Basis einer fixen Folienstruktur 3 Produkte zu je rund 15 Minuten präsentiert werden. Der Fokus liegt auf aktuellen Microsoft (Business)-Produkten die so zeitnah wie möglich vorgestellt werden. Für jedes Produkt erhält man einen kurzen Überblick, die USPs, Preise (sofern das Produkt schon verfügbar ist), sowie weiterführende Links. http://aka.ms/P-Fast Aktuelles und Highlights von Business Applications Series (Deutsch) Wir freuen uns sehr, Sie zu einer exklusiven Präsentation einzuladen, in der wir die Neuigkeiten zu Microsoft Business Applications vorstellen. Unser Ziel: Die neusten Informationen zum Thema Microsoft Business Applications teilen Ihnen Zeit sparen Zusätzliche Ressourcen und Informationen zu jedem Thema zur Verfügung zu stellen Aktuelles und Highlights von Business Applications Series – Cloud Champion AdminFAQ: Using meters on AppSource transactable offers
Q: Can AppSource transactable offers use meters? Can you site the source? A: No. Only Azure Marketplace can use meters. Please refer to each metered billing related page to get additional information on this topic: Microsoft commercial marketplace transact capabilities - Marketplace publisher | Microsoft Learn309Views1like2CommentsFY26 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: the folder linked after each call is a temporary repository while we wait to get the deck and recording uploaded to the Learning Resources site. These links expire after each subsequent call. Instead, you can find the last 12 months of call decks and recordings in our Community Call collection.Checking If It’s Okay to Post a Training Partnership Idea in MCT Spaces
Dear Community Leaders, I hope this message finds you well! I’m reaching out to ask if it would be appropriate to share a post in the MCT Community or MCT Longue regarding an initiative I’m developing under the Microsoft XIAD program. The concept is to invite fellow MCTs—particularly those not currently affiliated with a TSP—to collaborate on future training events. While paid opportunities may not be available at the outset, we’re committed to offering visibility and recognition. One way we plan to do this is by featuring trainer profiles and their specialties on our website, helping build credibility and exposure for participating MCTs. As part of this initiative, I’m planning to organize a one-day event each quarter, and I’m looking to collaborate with five certified MCTs who hold any of the following certifications: PL300, DP100, DP203, DP600, DP700, PL200, PL400, PL600 The goal is to foster meaningful partnerships and create a space where trainers can align with our mission and potentially engage in future work. I’d love to start this conversation in a transparent and inclusive way, and I believe the MCT Café could be a great place to gauge interest and gather feedback. Please let me know if this type of post would be welcome, or if there’s a preferred channel or format for sharing such ideas. Warm regards, vk2 MCT & Head of TSP.Microsoft CSP - Indirect Reseller Status is Suspended and Can't Get Fixed
I am in a very bad spot with our indirect reseller Microsoft account and am hoping that maybe someone out there might be able to help me. In mid May, I placed an order with Pax8 for a new customer and the order was rejected by Microsoft with the error, "Associated partner LegalBusinessProfile NotFound." It turns out that when we moved offices and I updated our business's address at http://partner.microsoft.com, Microsoft de-authorized our partner status, which I didn't catch, and then put our Cloud Service Provider (CSP) indirect reseller program into "Suspended" status after some time. In the partner center, I was able to get our legal business profile fixed easy enough - I just had to open a ticket and send them some legal documentation. Everything under the "Partner" tab in the Partner Portal is now green checkboxes and "Authorized". Pax8 tried the provisioning again, and got the same error. It turns out that our "Indirect Reseller status" is now "Suspended" and this wasn't changed when the "Partner" status was fixed. Microsoft has a webpage that describes why this can happen and what to do to get it fixed at https://learn.microsoft.com/en-us/partner-center/account-settings/suspended-partner-center-account . It says, "Microsoft suspends Partner Center accounts for Microsoft AI Cloud Partner Program when: Significant account abuse is detected Your vetting status is Rejected for more than 30 days" We haven't had any account abuse (mercifully, our existing tenants are still operational and being billed for through Pax8), so our vetting status was almost certainly to blame. That same document says, "If you are sure that your account is compliant and should be moved back to Active state, contact https://partner.microsoft.com/dashboard/support/servicerequests/create for help with reactivating your account," so I opened a ticket with Microsoft. Actually, 3 tickets so far, because every single one has the same copy-and-paste reply: Thank you for contacting Microsoft Partner support about the suspension of the CSP account. In the Microsoft AI Cloud Partner Program Agreement, both Microsoft and our partners reserve the right to walk away from the partner relationship by providing 30 days' notice to the other. The notice of suspension and termination proceeding was provided April 2024. Neither party is required to offer an explanation for the decision to terminate the partner agreement. As Microsoft is exercising its rights under this section 4.b of the Microsoft AI Cloud Program Agreement, we are unable to share an explanation or further details. Thanks, I can't get anywhere with Microsoft support. We just landed a big customer and need to set up their tenant. I am afraid that if this goes on much longer or if somehow we are unable to add any more customers to our Pax8 account, that we'll lose this customer, which is large enough to really hurt the business. Does anyone here have any ideas on how to get through to someone at Microsoft that could help with this situation? Does anyone else have any other ideas on what else we could try? Some additional notes: When clicking "Agreements" in the partner portal, we get an error message, "Service unavailable. Something went wrong. Please try reloading the page, if this problem persists please contact https://go.microsoft.com/fwlink/p/?linkid=868372." Everything in Legal Info/Partner looks good. Our "Microsoft AI Cloud Partner Program status" is "Active". Everything in Legal Info/Reseller looks good except that "Indirect Reseller status" shows "Suspended". Under Identifiers/Microsoft AI Cloud Partner Program, I have 1 PartnerGlobal ID and 2 PartnerLocation IDs, corresponding to our old and new addresses. Do I need to delete the old PartnerLocation ID? I haven't done so because it looks like this step is irreversible but I am getting desperate enough to try it. Our "Company profile" is not filled out, but the "Update" button stays grayed out after I fill in the information and it appears that I am unable to update this. I thought that maybe I just needed to sign the "Microsoft AI Cloud Partner Program Agreement" again, but I can't find anywhere on the partner portal where I would do so. I went through my emails exhaustively and we did not receive a, "notice of suspension and termination proceeding" in April 2024, or any other time for that matter. I can't find a copy of the Microsoft AI Cloud Program Agreement to even see what section 4.b says. I've dealt with government bureaucracies a lot in my career, but I've never experienced a Kafkaesque situation 10% as bad as this one. This is probably the most stressful thing I've dealt with in this business in the last decade. This could destroy our business if I can't get this sorted out. Sorry for the wall of text, but I tried to include as much detail as possible and it got long. If you got to this point in my post, thank you for helping or trying to help me. The latest ticket ID we have from Microsoft is 2406050040012239SolvedNEWSLETTER: Nonprofit Partner Community Update | October 2025
We’re excited to announce the release of the October 2025 edition of the Nonprofit Partner Community Update! Download the Nonprofit Partner Community Update | October 2025! This month’s publication is packed with new resources, program announcements, and partner enablement opportunities designed to support your success in the nonprofit sector. 🔍 What’s Inside: FY26 Nonprofit Partner Kickoff Resources – including session recordings, decks, and a feedback survey. Partner Readiness & Demand Generation Programs – six Microsoft Elevate initiatives to accelerate awareness and growth. Campaign-in-a-Box – ready-to-use marketing assets for nonprofit outreach. Updated Nonprofit Partner Readiness Site – now featuring simplified navigation and new AI-powered solution plays. Partner Marketing-as-a-Service (PMaaS) and Event Co-Marketing Programs – to help amplify your impact. New Nonprofit Events Site – a centralized hub for discovering free virtual and in-person events. New Nonprofit Validation Partner – Microsoft has partnered with Goodstack to streamline eligibility verification. Featured Customer Success Story & Resource Materials – real-world examples of nonprofit transformation with resources to replicate your own success. 📄 Read more ...
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