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Do benefits of different partner programs add up?
Situation I hope my question is located correctly in this community. If not: Please inform me so! We are a small SMB company developing cloud-based software. We bought the Partner Success Core Benefits which grants us 2.400 $ worth of Azure bulk credits and 15 Microsoft 365 Business Premium licenses per year. Goal Our company is working on the qualification for the Solutions Partner "Data & AI" (SMB) status. We plan to buy the respective Solutions Partner designation which will buy us 6.000 $ worth of Azure bulk credits and 100 Microsoft 365 E3 licenses per year. Question Will the benefits of the Partner Success Core Benefits and the Solutions Partner "Data & AI" add up? Example: Partner program Azure bulk credits Microsoft 365 licenses Partner Success Core Benefits 2.400 $ Azure bulk credits 15 (Business Premium) Solutions Partner "Data & AI" 6.000 $ Azure bulk credits 100 (E3) Total (?) 8.400 $ Azure bulk credits? 115 Microsoft 365 licenses? When we qualify for the Solutions Partner "Data & AI" designation, we probably will still be eligible for the Partner Success Core Benefits. There will at least be an overlapping time period where the Partner Success Core Benefits has not yet ended but the Solutions partner designation already has started. In this overlapping period: Do those benefits then add up? Can we use up ALL Azure credits? Or will the benefits be restricted to the higher benefits? Will we then get a refund for the Partner Success Core Benefits Could please someone enlighten us on this issue (and perhaps provide us with a link)? Best regards JPNumber of technical support cases for Partner support
Hi everyone, Has anyone noticed that the ASfP (Advanced Support for Partners) included technical support incidents is reduced to around 20–30 cases this year? Many of our past tickets were not partner troubleshooting issues, but Microsoft backend-required requests (e.g., Azure quota increases for high-demand SKUs/regions) where CSP partners must open a support case for approval. Some tickets even take Microsoft internal team months to check and still no solution found. Curious if others see the same and whether Microsoft should separate backend-required requests from actual technical support incidents. Thanks!Unlock new revenue streams with Microsoft Marketplace
Learn how software providers are accelerating revenue and expanding global reach through Microsoft Marketplace. Explore strategies like co-sell with Microsoft sellers, resale-enabled offers for channel partners, and streamlined procurement that meets evolving buyer expectations. Discover why Marketplace is more than a transaction portal—it’s a growth engine for AI-driven solutions and partner-led success. Read more: Unlocking scalable growth through Microsoft Marketplace | Microsoft Community Hub715-xxxxxx code when assigning SPD Developer and Azure benefits
Hi all! We recently renewed our Solutions Partner Designation which includes some cloud licenses, developer (visual studio) licenses and azure credits. From the partner center we did not have any issues adding the cloud licenses. However, both the developer and azure benefits are giving us the following error when attempting to assign them. Some users, entities, and locations are restricted from using certain Microsoft services. For this reason, leveraging anonymizing or location hiding technologies (such as VPN, virtual machine, Internet tracking blocking, etc.) when connecting to these services is not allowed. If you are using one of these technologies, you'll need to disable/change your settings to gain access. If you believe you encountered this problem without one of those causes, please wait 24 hours and try again. If the issue persists, contact our support team and reference the below message code and transaction ID. We will engage a team of ex-perts that will help verify your account. Code: 715-123160 NOTE: Hyphen added because that phrase is not permitted in the forum I opened a support ticket and after about 24h I received the following response from partner support as my ticket was closed: I am writing to formally inform you that, following the escalation of your case and a comprehensive review conducted by a higher‑tier security team, a final determination has been issued. The official statement is as follows: “Thank you for your interest in the Microsoft partner program. We are committed to ethical and responsible business practices, as noted in the Partner Code of Conduct. Following an in-depth review of your case, we are unable to unblock your account” This resolution is definite and irrevocable. Accordingly, no further actions, reviews or exceptions are available in relation to this case. We understand that this determination may have operational or business implications, and we sincerely acknowledge the impact this may have. Please note that the decision was made in full adherence to established security policies and applicable procedures. At this stage, our role is to keep you informed of the results of the investigation. Based on the final determination, no additional actions can be taken, so this case will now be closed. If you re-open the case it will give you the same answer. We truly appreciate your understanding and cooperation throughout this process. I reached out to another member of the Partner Support team and learned it is normal for this canned response to be sent out, and a few days later for the block to be removed. I also got the impression that opening another ticket and requesting re-escalation could be helpful to us... The response we received does not provide us with any details on how Microsoft determined our accounts are not permitted to activate these benefits or how to correct the issue. It suggests we are in violation of... something. But we aren't permitted to know what we did wrong and there is no way to clear up the misunderstanding. This is not the kind of language I would expect to receive from Microsoft as a valued partner. Especially not when they are looking for my understanding and cooperation through this process. I'm sure it's all a big misunderstanding and we could find a mutually satisfactory resolution if given a chance! While I felt bad giving the partner support ticket a 1 star survey response, because I know they have no control over how the security team handles this type of issue. On the other hand, the ticket survey is intended to collect feedback about my experience, and that experience had a lot of room for improvement! Does anyone know what may have caused our partner accounts to be blocked by the partner security team? We work all over the US and we also use cloud PCs to login to various Microsoft platforms. We don't use any VPNs or location blocking features, so my best guess the azure VMs might be the underlying issue.MCT Email in MTM
📣 Important Update for MCT Renewals – Effective October 2026 Beginning with MCT renewals in October 2026, all trainers will be required to have taught 6 sessions (or 6 days) during the previous enrollment cycle. ✔️ Please refer to the attached PDF for the official definition of what qualifies as a session or day of delivery. This activity will be tracked in MTM (Metrics That Matter) using the MCT email address that the trainer is registered with in the MCT Program. 🔔 Important Notice for Learning Partners & TSP Community If your MCTs deliver classes under a learning partner email address, they will not receive credit for those deliveries in MTM. To ensure accurate tracking and compliance: ➡️ MCTs MUST use their official MCT email address when logging deliveries in MTM. ➡️ Learning partners, please ensure your trainers are aware of this requirement and are using the correct email when delivering and reporting classes. Maintaining accurate delivery records is essential for renewal, program integrity, and ensuring we continue to uphold the high standards of the MCT community. Thank you for your cooperation! Any questions please email mailto:mctprog@microsoft.com2026 Is different—Are you ready to win?
2026 Is different—Are you ready to win? 2026 isn’t just another year—it’s a turning point. Cloud go-to-market strategies are being rewritten in real time by AI, marketplaces, co-sell, and ecosystem-led growth. The hard truth? If your strategy isn’t fully aligned this year, you’re going to feel it. That’s why Ultimate Partner is kicking off the year with a must-attend free livestream designed to give you clarity and actionable steps—not theory. On January 13 | 11:00–12:30 pm ET, Vince Menzione, CEO of Ultimate Partner will join two industry leaders for an inside look at what’s next: Jay McBain, Chief Analyst at Omdia, will share his predictions for 2026 and beyond. Cyril Belikoff, VP of Commercial Cloud & AI Marketing at Microsoft, will reveal exciting changes at Microsoft and how to align your GTM strategy for success. This is your chance to ask the tough questions during a LIVE Q&A and walk away with insights you can put into action immediately. ______________________________________________________ 📅 January 13 | 11:00–12:30 pm ET 🎥 Livestream: “Winning in 2026 and Beyond” 👉 Register for FREE: HEREPower Apps per app End of Sale
Hi Microsoft Elevate team Firstly, Happy New Year to you all! I wanted to reach out regarding an important update in the January 2026 Power Platform Licensing Guide. It appears that Power Apps per app licenses have been marked as “End of Sale,” which represents a significant change for nonprofits. Could you please provide clarity on the following points regarding the 10 free/grant Power Apps per app licenses? Until when will nonprofits be able to purchase these licenses? How long will existing licenses remain usable? (Ideally, at least 12 months if not longer.) Once the grant for per app licenses is discontinued, will there be a comparable offering? e.g. grants for Power Apps Premium licenses? This is a significant part of Microsoft's nonprofit offer and a key reason many organisations choose the Power Platform over competing solutions. Nearly all of our nonprofit customers have leveraged this benefit and subsequently invested in additional Microsoft products, including Copilot. Discontinuing this could have a significant impact on both nonprofits and partners who serve them. I appreciate any guidance you can provide on this matter. Thank you, MattREGISTER: Nonprofit & Education Partners Webinar - Jan 26th
Nonprofit & Education Partners — Don’t Miss These Microsoft Elevate Webinars! We’re hosting two upcoming Microsoft Elevate sessions to help you stay aligned, informed, and ready for Q3. 🔹 JANUARY WEBINAR | Microsoft Elevate (Nonprofit + Education) Partner Community Call Get the latest Microsoft product updates, Elevate Education announcements, and clear guidance to strengthen your Q3 customer conversations. 👉 Register When: January 26, 2026 Time: 4:00 PM CET ✔️ Why join. Get aligned on what matters most for Q3—fast. ✔️ What you’ll gain. Key Microsoft product updates you need to know Clear guidance on how updates map to the Elevate customer segment Latest Elevate Education announcements and positioning tips ✔️ How it helps. Stronger customer conversations, clearer messaging, and better outcomes. 🔹 FEBRUARY WEBINAR | Microsoft Elevate Security Updates: What’s New for Nonprofit & Education Learn what’s new in Microsoft security, hear directly from Elevate’s Worldwide Security Lead, and gain practical insights from a security-focused Microsoft Partner. 👉 Register | Elevate Security Updates When: February 24, 2026 Time: 4:00 PM CET ✔️ Why join. Security continues to be a top priority for nonprofit and education customers. ✔️ What you’ll gain. What’s new in Microsoft security features, programs, and opportunities Expert guidance from Elevate’s Worldwide Security Lead Practical insights from a Microsoft Partner specializing in security ✔️ How it helps. Confidence in positioning security solutions and addressing real customer needs.REMINDER: Elevate Innovation Partner Connection Calls - Jan 8th
Register to join the Elevate Innovation Partner Connection Calls—interactive office hours designed to support partners delivering Nonprofit data solutions in Microsoft Fabric. Running January–March, these sessions help you confidently guide nonprofit customers through the Microsoft Fabric Public Preview with: Practical guidance and readiness updates Real-world partner learnings Direct access to the Elevate Innovation team Register to join the Microsoft Teams experience and select the session that works best for your region. What to Expect Documentation & Readiness Updates (5 min) Key updates, solution artifacts, and lessons learned. Partner Q&A (40 min) Open discussion to ask questions and walk through real scenarios. Partner Insights & Feedback (10 min) Share challenges and observations to help shape future improvements. Upcoming Sessions 📍 All sessions are held via Microsoft Teams. 👉 Register to receive your calendar invite and access details. 🚀 January 8, 2026 U.S.: 8:00 AM PT | 10:00 AM CT | 11:00 AM ET GMT: 4:00 PM 🚀 January 15, 2026 Asia (SGT / HKT): 2:00 PM Australia (AEDT): 5:00 PM 🚀 January 22, 2026 U.S.: 7:00 AM PT | 9:00 AM CT | 10:00 AM ET GMT: 3:00 PM We look forward to connecting and learning together.Join the Fabric Partner Community for this Week's Fabric Engineering Connection calls!
🚀 Happy New Year to all the amazing Microsoft partners I've had the privilege to work with during 2025. I'm excited to announce the first presenters of 2026 for this week's Fabric Engineering Connection calls! Join us Wednesday, January 7, from 8–9 am PT (Americas & EMEA) and Thursday, January 8, from 1–2 am UTC (APAC) for insightful sessions from Yaron Canari and Benny Austin This week’s focuses: 🎯 Americas & EMEA: Discover, Manage and Govern Fabric Data with OneLake Catalog 🎯 APAC: Updates and Enhancements made to the Fabric Accelerator This is your opportunity to learn more, ask questions, and provide feedback. To participate in the call, you must be a member of the Fabric Partner Community Teams channel. To join, complete the participation form at https://aka.ms/JoinFabricPartnerCommunity. We look forward to seeing you at the calls!Tech Talks presents: From Prompts to Python: Code Interpreter in Microsoft Copilot Studio
Join us on Thursday, January 8th at 8am PT as Scott Durow, Senior Cloud Advocate, Microsoft presents 'From Prompts to Python: Code Interpreter in Microsoft Copilot Studio'. Step beyond natural-language prompts and explore how the Code Interpreter unlocks deterministic, Python-driven logic inside Copilot Studio. This session walks through how agents can generate and execute Python code in a secure sandbox to create reliable outputs such as charts, enriched Excel or PDF files, and Dataverse insights. You’ll see how to enable the feature at the environment, agent, and prompt levels, and how to analyse and visualise data using both design-time instructions and Python generated on the fly by your agents. We’ll look at prompt-design best practices, key considerations, and how to make the most of the Python output inside your agent workflows. We hope to see you there! Call to Action: Click on the link to save the calendar invite: https://aka.ms/TechTalksInvite View past recordings (sign in required): https://aka.ms/TechTalksRecordingNEW RESOURCE RELEASE: Industry Solution Kits (ISK) now available!
Great news, Microsoft Nonprofit Partners! Microsoft Elevate is excited to share three new powerful ISK resources to help you spark smarter conversations and accelerate impact with nonprofit customers: ✨ Copilot and Agents at Work for Nonprofits. Show how AI can reduce burnout, automate admin work, and empower staff to focus on mission-critical outcomes. 👉 ISK - Copilot and Agents at Work ✨ Innovate with Azure AI Apps and Agents. Help nonprofits build, scale, and govern custom AI solutions that expand reach, improve services, and drive measurable impact. 👉 ISK | Innovate with Azure AI Apps & Agents ✨ Unify Your Data Platform. Guide organizations in breaking down data silos, modernizing infrastructure, and unlocking real-time insights with Microsoft Fabric and Azure. 👉ISK | Unify Your Data Platform These assets are designed for partner-led storytelling, customer-ready conversations, and real-world mission outcomes—whether you’re enabling productivity with Copilot, building custom AI agents, or modernizing data foundations. 🚀 Dive in, start the conversation, and help your nonprofit turn this AI moment into a mission moment! Reminder: These resources and more can be found on the Nonprofit Partner Readiness site under the Solution play readiness materials section. Select a tab to explore resources.NEW RESOURCE RELEASE: Drive Mission Impact with Secure AI Productivity
Nonprofit Partners — this is a big one! The Secure AI Productivity Solutions Nonprofit Partner pitch deck is now available, and it’s a powerful conversation starter to help your nonprofit customers move from AI curiosity to confident secure adoption! 🔥 Pitch deck | Drive success with secure AI productivity solutions ✨ Why this deck matters Nonprofits are facing rising costs, staffing shortages, burnout, and growing security risks — all while being asked to do more for their communities. This deck equips you with a clear, mission-aligned story showing how Microsoft 365 + Copilot + Security work together to empower staff and volunteers without compromising trust or compliance How to leverage this resource with your nonprofit customers: 👉 Lead with mission impact. Use the opening slides to reframe AI as a mission accelerator — freeing staff from manual work, improving donor engagement, and expanding services to more communities. 👉 Address real nonprofit challenges head-on The deck includes compelling data on staffing gaps, burnout, rising operating costs, and increased security incidents — perfect for opening strategic conversations with nonprofit leaders. 👉 Demonstrate secure, responsible AI adoption Walk customers through how Copilot works inside Microsoft 365, backed by Zero Trust security with Entra, Defender, Intune, and Purview — helping them become AI-ready without risking donor or beneficiary data. 👉 Make it real with personas & use cases Bring the story to life using the Zane (program manager) and Jenna (volunteer) scenarios. These are ideal for workshops, executive briefings, and volunteer enablement discussions — and can be easily customized to your own offerings. 👉 Build confidence with proof points Leverage the nonprofit success stories (Children International, McKnight Foundation, British Heart Foundation, and more) to show measurable productivity gains, time savings, and stronger mission outcomes. 👉 End with clear next steps Use the final slides to guide customers toward AI readiness assessments, nonprofit scenario libraries, and Copilot prompt resources — turning inspiration into action. 🌟 Bottom line: This deck helps you shift conversations from “Should we use AI?” to “How do we securely scale our mission with AI?” — positioning you as a trusted advisor, not just a technology provider. 👇 How are you planning to use it? 1:1 customer conversations? Executive briefings? Volunteer enablement workshops? Webinars or lunch-and-learns? Share your ideas below — let’s learn from each other and help nonprofits unlock the full power of secure AI productivity! 💙 Remember: These resources and more can be found on the Nonprofit Partner Readiness site under the Solution play readiness materials section. Select the AI Business Solutions tab, then select Secure AI Productivity to explore resources.NEW RESOURCE RELEASE: Unified Analytics for Data-Driven Innovation Campaign-in-a-Box resources
The NEW Unified Analytics for Data-Driven Innovation Campaign-in-a-Box assets just dropped and are already gaining traction. Microsoft Elevate just released these ready-to-use assets to help spark smarter conversations, show real-world impact, and move faster with nonprofit customers—no heavy lift required. These assets are: 👉 Built for storytelling 👉 Designed for engagement 👉 Powered by data-driven impact From First Touch to Impact: Using Unified Analytics Campaign Assets The following assets are intentionally designed to work together as a simple, end-to-end engagement flow. By moving from awareness to registration, reinforcing value, and enabling deeper education, partners can confidently guide nonprofit organizations toward meaningful, data-driven outcomes. ✨ Email Template | Unified Analytics for Data-Driven Innovation Purpose: Kick off awareness and outreach. Use this template to introduce the unified analytics story, spark interest, and invite nonprofit customers into the conversation. ✨ Registration Template | Unified Analytics for Data-Driven Innovation Purpose: Drive event or engagement sign-ups. This template supports webinars, workshops, or briefings by capturing interest and converting it into registered participation. ✨ One-Pager Template | Unify Your Data Platform to Accelerate Nonprofit Impact Purpose: Reinforce value and clarity. Use this concise asset during or after engagement to clearly explain the benefits of unifying data platforms and accelerating mission impact. ✨ E-Book Template | Unified Analytics for Data-Driven Innovation Purpose: Deepen understanding and influence decisions. This long-form asset supports follow-up conversations, enabling nonprofits to explore the strategy, use cases, and long-term value of unified analytics. Jump in, activate, and stay ahead of the curve. Remember: These resources and more can be found on the Nonprofit Partner Readiness site under the Solution play readiness materials section. Select the Cloud & AI Platform tab, then select Unify you data platform to explore resources.Microsoft Marketplace projected to be $300B partner revenue opportunity by 2030
Microsoft Marketplace is projected to be a $300B partner revenue opportunity by 2030, according to a commissioned study by Omdia. For partners who sell through Marketplace, the study found: • 88% see revenue growth • 75% close sales faster • 69% get larger deals Read the full report here to learn how Marketplace will drive opportunities for both software companies and channel partners in the coming years.Onboarding to Training Services Partner Program
Hello All As part of onboarding to the MS Training Services Partner Program, i am at step 1 - Register for Microsoft Learn Admin Access. I run into an issue saying "Can't create your account" Is anybody come across this and able to assist? Many Thanks Vic'Unknown Error' while completing Microsoft ISV Success Sign Up
While completing my ISV Success signup, after pressing 'Agree and Continue' and verifying all input fields, it shows me "An unknown error occurred, please try again later". Why is it showing this error? All the fields have been filled correctly. Can someone assist me with this? Has anyone else faced and resolved this error? I have attached the screenshot of the error as well. Thanks.Microsoft Marketplace offer live? Make it shine. 🌟
App Advisorgives you the fastest path from listing to momentum: clear steps to optimize, promote, and convert on Microsoft Marketplace. Get the practical, step‑by‑step guidance in our new post - then open App Advisor to put it into action. 🔗 Learn more here.Marketplace trainings and events calendar
Welcome to our calendar for accessing upcoming Marketplace trainings and events - and links to recent resources. This page is a go-to resource for discovering training sessions and events designed specifically for software development companies related to Microsoft Marketplace. Whether you’re building innovative solutions or publishing to the commercial marketplace, you’ll find content that helps you stay ahead in today’s fast-moving tech landscape. We’ve organized dedicated areas for partners and customers, making it easy to find sessions most relevant to your needs. Some events are upcoming, while others are past recordings that remain highly valuable for learning and growth. This page will be updated frequently with new opportunities, so be sure to subscribe for notifications. Instructions for subscribing are provided at the bottom of this post. Explore the upcoming AI events below, revisit past sessions, and feel free to comment with any questions! Partner and Channel Partner sessions Upcoming sessions Date Time Area Title Description Link 01/21/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Specific topic TBD. Marketplace office hours for partners: January 2026 - Microsoft Marketplace Community 02/18/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Specific topic TBD Marketplace office hours for partners: February 2026 - Microsoft Marketplace Community 03/18/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Specific topic TBD Marketplace office hours for partners: March 2026 - Microsoft Marketplace Community 04/15/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Specific topic TBD Marketplace office hours for partners: April 2026 - Microsoft Marketplace Community 05/20/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Specific topic TBD Marketplace office hours for partners: May 2026 - Microsoft Marketplace Community 06/17/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Specific topic TBD Marketplace office hours for partners: June 2026 - Microsoft Marketplace Community Recent Recorded Sessions Date Time Area Title Description Link 12/18/25 Recording Office Hour Partner Introducing resale enabled offers Explore resale enabled offers through Microsoft Marketplace Office hours for partners: Marketplace resale enabled offers | Microsoft Community Hub 12/04/25 Recording Partner AI-powered acceleration: scale faster on Microsoft Marketplace Go beyond basics of listing and explore how Microsoft Marketplace is a strategic revenue engine. AI-powered acceleration: scale faster on Microsoft Marketplace | Microsoft Community Hub 11/04/25 Recording Partner How to structure your Microsoft Partner Center account for long term success A well-defined Microsoft Partner Center account is critical for smooth operations and marketplace success. We walk through how to set up and organize your account for operational efficiency and Marketplace success. How to structure your Microsoft Partner Center account for long term success | Microsoft Community Hub 08/28/25 Recording Office Hour Partner Certified software designations: FY26 benefits updates Certified software designation- what is it and why it matters. FY26 benefits updates Certified Software Designations: FY26 Benefits Updates | Microsoft Community Hub Customer sessions Upcoming sessions Date Time Area Title Description Link Check back frequently for upcoming sessions Recorded Sessions Date Time Area Title Description Link 12/11/25 Recording Officer Hour Customer Chart your AI app and agent strategy with Microsoft Marketplace Organizations exploring AI apps and agents face a critical choice build, buy, or blend. Tune in for insights into each approach https://techcommunity.microsoft.com/event/azureevents/chart-your-ai-app-and-agent-strategy-with-microsoft-marketplace/4473304 07/30/25 Recording Office Hour Customer FinOps and the Microsoft Marketplace Learn how the Microsoft Marketplace can support your FinOps practitioners by sourcing thousands of pre-vetted solutions that accelerate AI transformation. Office hours: FinOps and the Microsoft marketplace | Microsoft Community Hub Subscribe to this post If you're not a member of the Tech Community already, create an account at techcommunity.microsoft.com Select "subscribe" from the 3-dot dropdown in the upper-right corner of this post. Under "Notification Settings," select "Notify me of Any edits & comments on knowledge bases articles I subscribe to," then select to receive updates to this post either immediately, daily, or weekly (I recommend weekly). Manage your subscription settings so that you can receive email updates on new events. Manage these settings by selecting your profile icon in the top right corner of the community, selecting "My Settings," and selecting "Subscriptions & Notifications." You can also subscribe to the entire marketplace community which will provide you with regular updates on all marketplace discussion topics happening in this forum. To do this, click "subscribe" in the upper right corner of the marketplace community homepage.
Events
Tune in for a closer look at Microsoft Marketplace reporting in the Microsoft Partner Center. Get to know the Insights and Earnings workspaces. Explore which roles have permission to access reporting...
Wednesday, Jan 21, 2026, 08:30 AM PSTOnline
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