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Unlock cloud value through Microsoft Marketplace
Discover how Microsoft Marketplace is enabling organizations to transform cloud spend into strategic business value through FinOps. By streamlining procurement, improving cost visibility, and enhancing financial governance, Microsoft Marketplace supports more effective cloud financial management at scale. Learn how to align IT and finance priorities while unlocking greater efficiency and control across your cloud investments. Read the full article here: Microsoft Marketplace as a platform to support FinOpsA cautionary tale if you have customers who use Coupa
We learned the very very very hard way that next-day Marketplace invoicing does NOT play nicely with Coupa. Here's what happened: Back in April, we closed a Marketplace transaction via private offer with one of our enterprise customers. Not a new customer, either - this was for a license extension with a current customer with which we'd transacted through Marketplace twice before. 30 days go by, and Partner Center still shows the invoice as 'uncollected.' 60 days go by, and Partner Center still shows the invoice as 'uncollected.' I open a ticket with Marketplace support. And kudos to them, they pick up my ticket within an hour. "Customer hasn't paid the invoice," they tell us. So now we are forced to take on the role of collections agency for a Microsoft invoice our customer hasn't paid and for which we don't know why they haven't paid. (Partner Center's Revenue reports are rather light on useful details.) Our buyer inside the customer also has no idea why the invoice wasn't paid: She sits far away from the folks who pay the Microsoft bills. Her colleague in IT who pushed the buttons to purchase the private offer likewise has no idea why the invoice wasn't paid: He too sits far away from accounts payable. We're baffled because never before have we had any delay in getting our payouts for this customer's Marketplace purchases. Our first thought is okay, maybe they now have custom net 60 payment terms with Microsoft. (A different issue we experienced on a different delayed payout back in January!) After ten days of intensive investigations involving nearly a dozen different people, we finally discover the source of the issue: The customer pays its Microsoft bills through Coupa, BUT: they did NOT know about nor integrate into Coupa workflow the (relatively new) next-day invoicing mechanism for Marketplace transactions. For their accounts payable team, if an invoice doesn't land in Coupa, it doesn't exist. The invoice for this Marketplace purchase was generated, but it got sent . . . nowhere, I guess? So in picking up my support ticket, Marketplace Support could only say "Customer hasn't paid the invoice." They probably had no way to know the correct response was "Customer hasn't received the invoice." Moral of the story: Ask your customers if they use Coupa. And if yes, prepare them for the possibility they might not receive the invoice for your software.
Microsoft Elevate Partner Community Call – This Thursday!
⏰ REMINDER ⏰ The July Microsoft Elevate Partner Community Call is happening this Thursday. Join fellow nonprofit and education partners for the latest updates, opportunities, and community discussion designed to help you grow your impact with Microsoft. Bring your questions, connect with peers, and stay informed on programs, investments, and upcoming opportunities across the Elevate ecosystem. 👉 Sign up here for the monthly seriesEnrollment blocked by "Runs on Trust" cannot open ticket,please escalate to Partner Trust & Safety
Hi — my MAICPP enrollment was blocked at the trust-verification stage: "Microsoft runs on trust… your request was blocked," reference number 715-123160 (transaction ID displayed as "undefined"). Because it blocked before a workspace was created, I cannot open a support ticket — the Contact Support flow has no submit option. I am the Global Admin of the tenant. Could you please escalate to the Partner Trust & Safety team to review my verification and advise next steps? Legal entity: J.D.'S OTZ ACADEMY LLC Tenant ID: 5a9b9120-d943-40ca-b803-e7dcdc07e734 Sign-in: mailto:email address removed for privacy reasons D-U-N-S: 11-930-3322 · business name/address/EIN entered and matching IRS/registry records
Commercial Marketplace enrollment blocked – Trust Code 715-123160
Hello Microsoft moderators, My Commercial Marketplace enrollment is blocked with Reference 715-123160. I am the Global Administrator of my Microsoft Entra tenant and the owner of a Udyam-registered sole proprietorship (AK Sentinel Studios, India). Could you please advise how I can have my enrollment routed to the Partner Trust & Safety (Vetting) team for manual review? I can provide my Tenant ID, Correlation ID, Transaction ID, and business verification documents privately if required. Thank you.Unlock Channel Growth in Australia with Multiparty Private Offers through Marketplace
Multiparty private offers are coming to Australia, creating new opportunities for software companies and channel partners to accelerate growth through Microsoft Marketplace. Join this Partner Office Hours session to learn how multiparty private offers and resale-enabled offers work together, strengthen partner collaboration, and drive channel-led sales. Gain practical guidance, localized insights, and actionable next steps to help you activate your Marketplace strategy. 👉 Register now: Multiparty private offers through Marketplace: channel growth in AustraliaBlocked during MAICPP partner enrollment - reference 715-123160
Hello, I'm trying to enroll in the Microsoft AI Cloud Partner Program (MAICPP), but my enrollment was blocked immediately after submitting my company information, with an automated trust check message. Because the enrollment was blocked at this stage, no Partner Center workspace was created for me, so I'm unable to open a support ticket through the normal in-portal method. Details of my case: - Reference number: 715-123160 - Transaction ID: b19b058c-f8c4-44f9-bbae-c49c537b45fb - Legal company name: [à compléter] - Tenant ID: dbac7550-f17a-4cda-83ed-3a5d5d16ab2d - Tenant domain: raic037.onmicrosoft.com - Sign-in email: email address removed for privacy reasons I have my legal documentation ready to provide (company registration/incorporation document, valid for more than 2 months), and I want to make sure the legal name and registered office address I've entered match exactly what's on file. Could someone please escalate this to the Partner Trust & Safety / Vetting team for a manual review, or let me know what specifically triggered the automated block so I can correct it? Thank you for your time and help. Best regards, RAIC William SIMON Gérant Tél. +33 4 72 97 02 02experiences with “MS incentives new experience”
Dear Microsoft, dear fellow partners, Please find below first experiences with the new "incentives experience" where the annual incentives guide was replaced with a website. This fine product can be found at: https://incentiveguide.partner.microsoft.com/en-US/ Site only shows a video, no matter which link you click. We want text, not video. I want the CSP M365 incentives info, not that video overlay again. 2. Site refers to a ‘product addendum’ but no such is found in the guide itself (it is in the MCI collection on OpsReadiness luckily - https://assetsprod.microsoft.com/mpn/en-us/microsoft-commerce-incentive-product-addendum.xlsx ) 3. The MCI collection (https://partner.microsoft.com/en-US/asset/collection/microsoft-commerce-incentive-resources#/) links to various files/links. The link to the FY27 coop guide is broken ☹ (https://incentiveguide.partner.microsoft.com/en-US/fy27-co-op/how-to-use-the-co-op-guidebook) p- luckily the definitions of what cannot be found are present (at https://incentiveguide.partner.microsoft.com/en-US/additional-terms-and-definitions/glossary-cooperative-marketing-funds) 4. There are no rates mentioned in the website/download of the guide. For CSP you would need to view the MSFY27 documentation in collection mentioned earlier we eagerly await an updated & improved version of this site!experiences with “MS incentives new experience”
Dear Microsoft, dear fellow partners, Please find below first experiences with the new "incentives experience" where the annual incentives guide was replaced with a website. This fine product can be found at: https://incentiveguide.partner.microsoft.com/en-US/ Site only shows a video, no matter which link you click. We want text, not video. I want the CSP M365 incentives info, not that video overlay again. 2. Site refers to a ‘product addendum’ but no such is found in the guide itself (it is in the MCI collection on OpsReadiness luckily - https://assetsprod.microsoft.com/mpn/en-us/microsoft-commerce-incentive-product-addendum.xlsx ) 3. The MCI collection (https://partner.microsoft.com/en-US/asset/collection/microsoft-commerce-incentive-resources#/) links to various files/links. The link to the FY27 coop guide is broken ☹ (https://incentiveguide.partner.microsoft.com/en-US/fy27-co-op/how-to-use-the-co-op-guidebook) p- luckily the definitions of what cannot be found are present (at https://incentiveguide.partner.microsoft.com/en-US/additional-terms-and-definitions/glossary-cooperative-marketing-funds) 4. There are no rates mentioned in the website/download of the guide. For CSP you would need to view the MSFY27 documentation in collection mentioned earlier we eagerly await an updated & improved version of this site!Marketplace Partner of the Year Award: nomination window closes on July 7!
We are still accepting nominations for the 2026 Partner of the Year Awards, but the nomination window is closing soon! Are you a Microsoft partner that has embraced Microsoft Marketplace as key to your GTM and joint selling opportunities? Whether you have sold digital direct, through channel partners, or by co-selling with Microsoft, we want to celebrate you! Check out this Marketplace blog post to learn more about Partner of the Year Awards, the Marketplace Award, and how you can be considered for the 2026 Marketplace Partner of the Year.Accelerate channel-led growth by activating partners through Microsoft Marketplace
Unlock new revenue opportunities and scale your go-to-market strategy by activating your channel ecosystem through Microsoft Marketplace. This comprehensive sales and marketing playbook provides software companies with practical guidance, proven frameworks, and ready-to-use assets to recruit, enable, and grow channel partnerships in a modern, cloud-first marketplace. Learn how to streamline transactions, simplify procurement, and expand into new markets using Marketplace capabilities such as resale-enabled offers and multiparty private offers empowering partners to co-sell more effectively and reach customers who are actively investing in cloud and AI solutions. Whether you’re looking to build a repeatable channel-led sales motion, increase deal velocity, or strengthen partner engagement, this playbook delivers actionable insights to help you drive scalable growth through Microsoft Marketplace. Read the full article: Activating channel partners on Microsoft Marketplace: A sales and marketing playbookReal-World Migration: Windows 7 & Server 2012 R2 to Azure using ASR & Azure Migrate
It's exciting to see the continued innovation in Azure migration and modernization with the introduction of Azure Copilot Migration Agent. This announcement resonates with a recent customer engagement where I successfully migrated legacy Windows 7 VM and Windows Server 2012 R2 workloads to Azure. As part of the project, I utilized Azure Migrate to perform comprehensive assessments, generate detailed migration reports, analyze workload dependencies, and develop a well-structured migration strategy. For the server migration, Azure Site Recovery (ASR) played a key role in enabling a seamless transition with minimal downtime and reduced operational risk. The combination of Azure Migrate and ASR simplified the overall migration process, provided valuable insights for decision-making, and helped ensure a successful outcome for the customer. Seeing AI-driven capabilities being integrated into the migration journey is a significant step forward. Features such as automated discovery, intelligent recommendations, and accelerated planning have the potential to further streamline complex migration projects and help organizations modernize with greater confidence. I look forward to connecting with other community members, sharing experiences, and learning how others are leveraging Azure Migrate, ASR, and Azure Copilot Migration Agent in their modernization initiatives. Regards, Haris Khurshid (MCT) #Azure #AzureMigrate #AzureSiteRecovery #ASR #CloudMigration #MigrationAndModernization #WindowsServer2012R2 #Windows7 #HybridCloud #CloudComputing #MicrosoftAzure #ITInfrastructure #DigitalTransformation #CloudJourney #AzureCopilot #TechCommunity
🚀 Introducing the New Frontier SAP Accelerate Partner Member Portal
We're excited to launch the exclusive Frontier SAP Accelerate Partner Member Portal—a private destination for partners participating in the Frontier SAP Acceleration program. This private portal serves as your central hub for the latest resources, strategic guidance, and enablement designed to help you accelerate SAP customer transformation with Microsoft AI, data, security, and cloud innovation. Inside the portal, you'll find: ✅ Program updates and announcements ✅ GTM guidance and sales plays ✅ Enablement assets and training resources ✅ Campaign materials and marketing content ✅ Strategic insights and best practices ✅ Tools and resources to help drive customer impact and business growth Our goal is to help you move faster, scale smarter, and unlock new SAP transformation opportunities by providing easy access to the content, guidance, and support you need to succeed. 🔒 Access is reserved for approved Frontier SAP Accelerate partners. 👉 Click here to request membership access: Group: Frontier SAP Accelerate | Partner Member Portal | Microsoft Community Hub Be sure to bookmark the page and check back often as new content, resources, and opportunities are added regularly. #FrontierSAPAccelerate #SAPonAzure #MicrosoftAI #PartnerSuccess #CustomerTransformationScale Microsoft 365 Copilot for SMBs with targeted sales and technical skilling
Build the skills to land, deploy, and scale Microsoft 365 Copilot solutions for small and medium-sized businesses (SMBs) with the Microsoft 365 Copilot SMB Learning Journeys. Now available on the Microsoft Partner Skilling Hub, the Microsoft 365 Copilot SMB Learning Journeys are designed for both sales and technical roles. These structured paths offer on-demand skilling to guide teams from foundational knowledge to real-world execution. Built so your teams can land deals and deploy, configure, and scale Copilot solutions with confidence, there are two paths available: Sales + Tech Deal Ready: Empower your sales teams to show SMBs the immense benefits of deploying Copilot, resulting in new deals, upsell, and cross-sell. Project Ready: Tech teams can build the skills to deploy, configure, and scale the solutions that will set SMBs up for success. Encourage your teams to sign up today to take their Copilot knowledge to the next level.Transforming healthcare delivery through Dragon Copilot and Microsoft Marketplace innovation
Discover how Dragon Copilot and Microsoft Marketplace are transforming healthcare delivery by bringing AI‑powered clinical workflows, partner innovation, and scalable solutions together in one ecosystem. Learn how healthcare organizations can reduce administrative burden and streamline documentation through integrated AI apps and agents available via Microsoft Marketplace. These capabilities unlock new efficiencies, helping clinicians focus more on patient care while accelerating innovation across the industry. 👉 Learn more: Dragon Copilot and Microsoft Marketplace are transforming the way healthcare is delivered 👉 Watch the full session here: Healthcare innovation with Dragon Copilot and Microsoft MarketplaceHow App Advisor simplifies resources to clarify the most relevant next step
For software development companies, the Microsoft Marketplace journey isn’t always linear. It’s a series of decisions: what to build, how to package it, how to publish, and how to sell it, each with real dependencies and real friction. Read more about how App Advisor provides clarity at every stage.Accelerate your Frontier journey: Summit sessions now available on demand
The Frontier Transformation Engineer Summit may be over, but you can keep the momentum going. Revisit the highlights or catch up on sessions you missed. Each session is designed to build the skills you need to advance your Frontier Engineering journey and earn your Frontier Transformation Engineer badge—a clear signal to customers that you can design and deliver agents across Microsoft Copilot Studio, Microsoft Foundry, and the rest of the Frontier stack. Here’s how you can keep building your AI capability: View the summit sessions on demand. Work toward earning the Frontier Transformation Engineer badge. Join us at MCAPS Start for Partners on July 22 to stay ahead of what’s next.ICYMI: Partner Blog | How Microsoft is simplifying the path to partner business value
Recent updates to the Microsoft AI Cloud Partner Program are designed to reduce friction, make resources easier to use and support partners in turning participation into growth and profitability. Partners have been clear: working with Microsoft should be simpler. As your business scales and customer expectations rise, every hour matters. You need program experiences that reduce friction, make next steps clearer, and empower your teams to put benefits, guidance, and resources to work without unnecessary complexity. Continue reading blog hereICYMI: Partner Blog | How Microsoft is simplifying the path to partner business value
Recent updates to the Microsoft AI Cloud Partner Program are designed to reduce friction, make resources easier to use and support partners in turning participation into growth and profitability. Partners have been clear: working with Microsoft should be simpler. As your business scales and customer expectations rise, every hour matters. You need program experiences that reduce friction, make next steps clearer, and empower your teams to put benefits, guidance, and resources to work without unnecessary complexity. Continue reading here
Events
Microsoft Marketplace offers multiple ways for partners to work together and grow through the channel. With multiparty private offers launching in Australia on July 16, alongside resale enabled offer...
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Explore sessions on AI, security, cloud, and partner growth—and get the strategies and playbooks to lead Frontier Transformation from day one. Register now or encourage your team members to register ...
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Recent Blogs
- 1 MIN READAccess the latest Instructor-Led Training (ILT) updates anytime at http://aka.ms/Courseware_Title_PlanJul 10, 2026
