Recent Discussions
Microsoft In a Day (XIAD) Partner Events Program - Train the Trainer Events
We invite you to attend an upcoming Train the Trainer session for Microsoft Partners to learn more about the Microsoft In a Day (XIAD) Partner Events Program and how to lead workshops that empower customers to use and adopt Microsoft products. Our Train the Trainer events are designed to provide you with the knowledge and tools necessary to deliver successful Microsoft In a Day (XIAD) sessions. ✨ Why Attend? Hands-On Experience: Participate in labs and demos just like customers will. Expert Guidance: Learn from experienced trainers and get your questions answered. Comprehensive Resources: Access all the content and support you need to succeed. 📅 Upcoming Events: Agent in a Day Discover the basics of building agents with Microsoft Copilot Studio, including generative AI orchestration and integrating external data sources. September 19, 2025 09:00-17:00 (GMT-6) Central Time Registration here App in a Day Explore the fundamentals of building apps with Microsoft Power Apps, including creating custom business applications without writing code. More dates coming soon! Automation in a Day Explore automation solutions with Power Automate, including creating workflows and automating business processes. More dates coming soon! Once registered, look for your registration confirmation email from notification@msftevents.microsoft.com that contains your unique Teams meeting link to join the virtual event. Be sure to check spam and junk folders, and mark as a safe sender. If you are unable to locate your registration confirmation, email pappspartnerevents@microsoft.com. We look forward to seeing you at an upcoming event! Partner with us! Are you a Microsoft Partner interested in the opportunity to join the program and deliver Microsoft In a Day (XIAD) events? 🔍 Learn more about the program and review partner eligibility criteria: https://aka.ms/xiadpartneropportunity. 📧 Contact the XIAD Program team: xiadevents@microsoft.com 🚀 Get started today: https://aka.ms/XIADGetStarted 📤 Submit requests to deliver events: https://aka.ms/xIAD/PartnerEventsSolved
Customer success story is not available
Hello, I would like to reach the team responsible for Microsoft.com “Customer Stories” I would like to receive a full version of story if available, or updrepublishing if the content has been archived or removed. Could you please redirect me to the marketing or editorial team responsible for these publications? Thank you in advance, KKSolved
I can't reschedule my certification SC-200
I worked for a company but I quit I bought my certification from my work account but my personal email was linked., Now I want to reschedule my exam with the option the mailto:email address removed for privacy reasons sent me but I can't see this certification as booked. Can someone help me?Solved
CSP Direct: Margin on Azure Fabric Capacity Reservations missing
We as a CSP Direct Partner do not get any margins on Azure Fabric Capacity Reservations. Is that generally the case, that partners do not get margins on Fabric Reservations? Or are we missing any prerequisites such as certifications, etc.? When we sell Fabric Capacity per as you go, then we get 15% margin ("partner earned credit for services managed").Solved
Some queries on Power Apps licensing
Can anyone help ?me for the following questions about Power Apps? We don't have an appropriate contact of Microsoft for this kind of questions. 1. Is it possible to consolidate users executing Power Apps on each digital signage into a single user? Or is there a limit to the number of concurrent connections? 2. All the users who only refer to digital signage are required to have a license for Dataverse? 3. Is it allowed to share one account between the users who execute Apps? Can users of the app share a single account? 4. Do you know any case studies that using campus apps projected on digital signage?Solved
Current Issue with Private Plans on Marketplace Subscriptions
We typically create private plans for customers on our transactable public offer in the https://azuremarketplace.microsoft.com/en-us/marketplace/apps/saturaminc.qualdo_drx, tailored to specific commercial terms and custom features. However, over the past few weeks, we've observed that newly created private plans are not being reflected in the subscriptions managed by Cloud Solution Providers (CSPs). To address this, we're exploring alternative approaches to ensure plan visibility and alignment with CSP-managed subscriptions.Solved103Views0likes3Comments
AZ-305: Designing Microsoft Azure Infrastructure Solutions certificate not getting
I have completed AZ-305: Designing Microsoft Azure Infrastructure Solutions certification but still not getting the certificate in my account. but i have got the passing email as well as report score, please help me on this.SolvedSC-200 Exam White Screen Issue - Voucher Expiry Today
Dear Microsoft Certification Support, I am writing to report a critical issue I encountered during my scheduled SC-200 exam on Saturday. I had successfully completed the system check beforehand, but when I launched the Pearson VUE application, it displayed a completely white screen and nothing else loaded. I waited for around 10–15 minutes, but the issue did not resolve. My internet connection was stable and high-speed. Other applications worked fine. To troubleshoot: - I restarted my laptop three times - I switched to another laptop, ran the system check again, and attempted the exam Unfortunately, the white screen issue persisted on both devices. As my exam voucher expires today, I am unable to reschedule or rebook. I kindly request support and one of the following: - A free rescheduling opportunity due to the technical issue - A voucher extension or replacement, since the issue was not caused by my system Please advise on the next steps. This is time-sensitive. Thank you for your help. Sincerely, Abhijith S RajSolvedUnusual Microsoft CSP Delivery Question
Dear Community, One of my customers has encountered a reseller offering 'non-assignable' CSP licenses (Office LTSC Standard 2024), claiming they are provided as new licenses through the official CSP distribution channel. However, the licenses are not assigned to the customer's existing tenant account, and the software is not accessed or managed via the Microsoft 365 Admin Center. What is delivered: A PDF file containing the product key (unverifiable via VAMT; no results returned) An ISO installation file for Office LTSC 2024 Standard, provided via a link to the seller's SharePoint storage Screenshots from the seller's M365 Admin Center profile displaying a 'billing account' allegedly associated with the customer. However, the billing account type is not specified A message sent to the customer from email address removed for privacy reasons stating: "Your organization has accepted the Microsoft Customer Agreement". No credentials to the Microsoft tenant are provided to the customer This setup appears suspicious for obvious reasons, and I would appreciate a second opinion. Question: Is it even possible to deliver CSP licenses to a specific customer without granting them access to the Microsoft 365 Admin Center?SolvedMicrosoft 365 Certified: Enterprise Administrator Expert Badge Missing
I am writing to request clarification regarding a change in my certification status. I have successfully passed the MS-100 and MS-101 exams and was awarded the Microsoft 365 Certified: Enterprise Administrator Expert certification. Since 2021, I have continuously renewed my certification through the renewal process. However, starting in 2024, I have noticed that this Enterprise Administrator Expert badge no longer appears in my certification profile. Instead, I now see the Microsoft 365 Certified: Administrator Expert badge. It also appears that the Enterprise Administrator Expert certification is now associated with the MS-102 exam as a requirement. Given that I have held this certification for several years and have renewed it consistently, I would like to understand: Why was the Enterprise Administrator Expert certification removed from my profile? Has there been a change in certification structure that caused this transition? Is there a way to regain or revalidate the Enterprise Administrator Expert certification under the new framework? This certification is important for my current role, and I would greatly appreciate your assistance in clarifying this situation. Thank you very much for your support.SolvedSolution Deployment Issue
Hi all, We are currently trying to deploy a solution through Power Platform (PP), however we couldn't get it to work. Initially, we believed the issue to be a dataverse version mismatch. Therefore, with assistance with PP support, we updated the dataverse version so it is now aligned. However, this did not fix the issue. We keep receiving error codes, even when we try to deploy the solution manually. It states that we cannot add the workflow because it does not exist. Our ticket has now been passed to the PP solutions team for investigate. However, our project is now at a standstill while support look into the issue. We were wondering if anyone else has experienced this issue before and if there is anything we can try in the meantime. Any guidance or advice would be greatly appreciated.SolvedRenewal of discontinued Power Apps per app plan (SKU CFQ7TTC0LHQM) on NCE
We are an indirect provider with customers whose Power Apps per app plan (SKU CFQ7TTC0LHQM) subscriptions still show “autorenew enabled,” even though the SKU was discontinued April 1 2022. Will autorenew succeed or fail, and how can we detect a failed renewal via Partner Center API? What is the recommended migration path to current Power Apps SKUs without service interruption?Solved107Views0likes1CommentRenewal for a discontinued product
Dear community, We are a Distributor (ex. Indirect Provider) and we are having few customers with renewals on discontinued products. In detail, one of these products is POWERPLATFORM - Power Apps per app plan (SKU: CFQ7TTC0LHQM:0001), where the partners have autorenew enabled. So we want to be 100% sure that these partners that are having autorenew enabled will be able to renew their subscription without issues. Thank you in advance! NickSolvedMy Partner Center Account Was Suspended – Need Clarification and Support
Hello Microsoft Tech Community officials, Our Microsoft Partner Center account has been suspended, both as a Microsoft AI Cloud Partner Program and as a Cloud Solution Provider (CSP) Indirect Reseller. We did not receive any notification as the reason for the suspension, but I thought that the common reason for the closure of both titles could be the statement “Significant account abuse detected”, but no detailed explanation was shared. Regarding this situation, I would like to point out: We have not knowingly or intentionally violated Microsoft rules or policies in any way. All our activities have been carried out in order to get to know the systems and learn the processes in the journey of becoming a solution partner. At this point, we would like to ask you A clearer explanation of the reason for the suspension, A chance to correct and reassess if there is a mistake, I would like guidance on the steps we need to take to reactivate the account. We value the Microsoft partnership and are ready to cooperate in any way we can to help clarify this process.Solved
Events
**Event Date & Time: September 9, 2025, 12:00 - 1:00 PM UTC+8 Singapore**
Join us at Microsoft ISV AI Envisioning Day: Identify and Prioritize Use Cases for AI Solutions to explore exciting AI bus...
Monday, Sep 08, 2025, 09:00 PM PDTOnline
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**Event Date & Time: September 9, 2025, 1:00 - 2:00 PM GMT+1 London**
Join us at Microsoft ISV AI Envisioning Day: Identify and Prioritize Use Cases for AI Solutions to explore exciting AI busines...
Tuesday, Sep 09, 2025, 05:00 AM PDTOnline
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Recent Blogs
- With cybersecurity threats becoming more frequent and complex, one question underpins every conversation we have with our Microsoft partners and customers: how do we keep our data and systems safe wh...Sep 04, 202545Views0likes0Comments
- Microsoft partners like Nerdio and Celestix deliver transact-capable offers, which allow you to purchase directly from Azure Marketplace. Learn about these offers in this blog post.Sep 04, 202541Views1like0Comments
