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nick_Anag's avatar
nick_Anag
Iron Contributor
Jun 04, 2025
Solved

Renewal for a discontinued product

Dear community,

We are a Distributor (ex. Indirect Provider) and we are having few customers with renewals on discontinued products.

In detail, one of these products is POWERPLATFORM - Power Apps per app plan (SKU: CFQ7TTC0LHQM:0001), where the partners have autorenew enabled.

So we want to be 100% sure that these partners that are having autorenew enabled will be able to renew their subscription without issues.

Thank you in advance!
Nick

NCE
Partner question
power platform
Pricing & Licensing
  • JillArmourMicrosoft's avatar
    JillArmourMicrosoft
    Jun 05, 2025

    This is what was returned: 

     

    Here is the information regarding auto-renewal for the Power Apps per app plan:

    • Auto-renewal Process: Online Services with auto-renewal will automatically renew the day after their subscription term expires, unless the customer chooses not to renew by opting out of auto-renewal at least 30 days before the subscription expires. This can be done by updating the auto-renewal setting in the Microsoft Admin Center or by contacting their reseller [1][2].
    • Government and Academic Customers: Online services subscriptions for government and academic customers will not be automatically renewed unless the customer chooses the auto-renewal option [2].

    Therefore, as long as the partners have auto-renew enabled, they should be able to renew their subscriptions without issues.

    References:

    1. ProgramAgreementSupplementalTerms-MCA
    2. ForOnlineServices-MCA

     

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  • JillArmourMicrosoft's avatar
    JillArmourMicrosoft
    Icon for Community Manager rankCommunity Manager
    Jun 05, 2025

    This is what was returned: 

     

    Here is the information regarding auto-renewal for the Power Apps per app plan:

    • Auto-renewal Process: Online Services with auto-renewal will automatically renew the day after their subscription term expires, unless the customer chooses not to renew by opting out of auto-renewal at least 30 days before the subscription expires. This can be done by updating the auto-renewal setting in the Microsoft Admin Center or by contacting their reseller [1][2].
    • Government and Academic Customers: Online services subscriptions for government and academic customers will not be automatically renewed unless the customer chooses the auto-renewal option [2].

    Therefore, as long as the partners have auto-renew enabled, they should be able to renew their subscriptions without issues.

    References:

    1. ProgramAgreementSupplementalTerms-MCA
    2. ForOnlineServices-MCA

     

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