Recent Discussions
REGISTER: Microsoft Elevate H2 Partner Kick‑Off
You’re Invited: Microsoft Elevate H2 Partner Kick-Off Kick off the second half of the year with clarity, confidence, and momentum. Join the Microsoft Elevate H2 Partner Kick-Off, where nonprofit partners take center stage and Microsoft shares the priorities, programs, and investments shaping H2. Get a first look at what’s new across Elevate, plus practical guidance on skilling investments and go-to-market opportunities to help you grow and drive greater nonprofit impact. ✨ Why attend? Stay ahead of evolving Elevate priorities and expectations Discover where Microsoft is investing—and how to align for growth Accelerate your team’s skilling with new resources and tools Turn insights into action with clear next steps for H2 👉 Register for the session aligned to your region and head into H2 informed, aligned, and ready to win. EMEA/Americas session REGISTER: February 3, 2026 at 8:00AM PST | 4:00PM GMT ANZ/Asia session REGISTER: February 4, 2026 at 10:00AM AEDT | 8:00AM JST / February 3, 2026 at 3:00PM PST
Unlock key strategies for Marketplace growth
Looking to strengthen your go‑to‑market strategy in the year ahead? Don’t miss Microsoft’s latest guidance on how partners can accelerate success in the commercial marketplace. At Microsoft Ignite 2025, Microsoft Marketplace emerged as a central platform for cloud and AI innovation, with major enhancements such as expanded resale-enabled offers, deeper integration across Microsoft’s cloud ecosystem, and new tools designed to streamline procurement and accelerate value delivery for customers. This valuable resource distills 10 essential tips to help organizations optimize listings, leverage private offers, improve discoverability, and scale more effectively in the evolving AI-first landscape. It’s a valuable guide for any partner aiming to elevate their marketplace performance and align with Microsoft’s modern go-to-market approach. Read more: 10 Essential tips for Marketplace success: Insights from Microsoft Ignite 2025 | Microsoft Community Hub
Tech Talks presents: Generative Pages – Vibe Code Your Way to Awesome
Join us on Thursday, January 15th at 8am PT as Nikita Polyakov, Principal Program Manager, FastTrack and Raskia Chaudhary,Principal Program Manager, FastTrack present 'Generative Pages – Vibe Code Your Way to Awesome'. Have you ever wondered how far can one take UI/UX in Power Apps and Dynamics 365? Have you ever had a crazy hard requirement from the users that would take days to code? You start thinking about web resource, custom code component or how you cna solve that with a Canvas App UI...STOP! Come learn how you could not only prototype but actually solve your UX needs with generative AI for UI front-ends in Power Apps. We'll be grounded in Dataverse-based App using the feature of Generative Pages in Power Apps which is generally available since November 2025. Need a boost from sample prompts? See how Power CAT's Intelligent Applications Catalog can help! We hope to see you there! Call to Action: Click on the link to save the calendar invite: https://aka.ms/TechTalksInvite View past recordings (sign in required): https://aka.ms/TechTalksRecording
Very Negative Experience With Microsoft Partner Program
Since two months I am trying to verify my account, after countless attempts and errors and automatic rejections, finally I got authorized. I want to update my tax profile so I can send the add in, guess what Microsoft cant find my EIN although I sent official EIN number. After three weeks I sent another ticket and instead of finding a solution for the EIN number issue, they responded that there is a problem with account verification which is already approved!!! I dont know what is happening here total mess...
Unable to pass Employment Verifcation step in Partner Center
Hello everyone, I am stuck at the Employment Verification step while trying to enroll in the Microsoft Partner Center. I have already submitted the required documents, including the domain invoice and the assignment letter, but Microsoft responded with: "Based on the information you have provided to date, we have determined that your organization does not currently meet the requirements to pass verification." This leaves me very confused, as the reply does not explain what exactly is missing or what additional documents are required. I have carefully checked the documentation, but there is no clear guidance. As a company focusing on IT security, this is extremely frustrating. We recently shifted from Linux to Windows development, and without a Microsoft Partner account we are unable to proceed with building kernel-level antivirus solutions for our users. This has a devastating impact on our business. Could anyone please share their experience or advise on what specific documents or requirements Microsoft usually expects in order to pass Employment Verification? Any help would be greatly appreciated. Thank you!Microsoft Partner Center Account Verification Issues - Steps Unresponsive
Hello fellow members, I am currently facing an issue with the Microsoft Partner Center's account verification process, and I'm reaching out to see if anyone else has encountered a similar problem or if there's a workaround that I might have missed. I have been trying to verify my account as guided by their official documentation (https://learn.microsoft.com/en-us/partner-center/verification-responses). Here are the steps I followed: I went to Account Settings and clicked on the Legal Info, then clicked on the "Fix now" button as instructed. The next step mentions "In Account Verification, from Select document type to upload, select the type of document you want to upload for verification". This is where the problem lies. After Step 1, the "Account Verification" tab or option simply doesn't appear for me. It feels as though the process just halts there. I tried to find a way around it, assuming maybe it's a browser issue or some temporary glitch, but multiple attempts yielded the same result. Through different browsers, different computers at different times. I also raised support tickets regarding this matter, but unfortunately, I haven't received any concrete responses yet. They only keep directing me back to the same steps that are unresponsive. And this has been over a month now and I kinda get stuck. Has anyone here faced a similar challenge or has any insights on how I can proceed with this? I appreciate all the help and suggestions I can get. Thanks in advance!REMINDER: Elevate Innovation Partner Connection Calls - Jan 15 (AEDT) & Jan 22 (Americas)
Register to join the Elevate Innovation Partner Connection Calls—interactive office hours designed to support partners delivering Nonprofit data solutions in Microsoft Fabric. Running January–March, these sessions help you confidently guide nonprofit customers through the Microsoft Fabric Public Preview with: Practical guidance and readiness updates Real-world partner learnings Direct access to the Elevate Innovation team Register to join the Microsoft Teams experience and select the session that works best for your region. What to Expect Documentation & Readiness Updates (5 min) Key updates, solution artifacts, and lessons learned. Partner Q&A (40 min) Open discussion to ask questions and walk through real scenarios. Partner Insights & Feedback (10 min) Share challenges and observations to help shape future improvements. Upcoming Sessions 📍 All sessions are held via Microsoft Teams. 👉 Register to receive your calendar invite and access details. 🚀 January 15, 2026 Asia (SGT / HKT): 2:00 PM Australia (AEDT): 5:00 PM 🚀 January 22, 2026 U.S.: 7:00 AM PT | 9:00 AM CT | 10:00 AM ET GMT: 3:00 PM We look forward to connecting and learning together.Marketplace trainings and events calendar
-Welcome to our calendar for accessing upcoming Marketplace trainings and events, along with links to recent resources. This page is a go-to resource for discovering training sessions and events designed specifically for software development companies related to Microsoft Marketplace. Whether you’re building innovative solutions or publishing to the commercial marketplace, you’ll find content to help you stay ahead in today’s fast-moving tech landscape. We’ve organized dedicated areas for partners and customers, making it easy to find sessions most relevant to your needs. Some events are upcoming, while others are past recordings that remain valuable for learning and growth. This page is updated frequently with new opportunities. Be sure to subscribe for notifications; instructions are provided at the bottom of this post. Explore the upcoming AI events below, revisit past sessions, and feel free to comment with any questions. Partner and Channel Partner sessions Upcoming sessions Date Time Area Title Description Link 01/21/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Join us for a deep dive into Microsoft Marketplace reporting in Partner Center. Learn how to navigate the Insights and Earnings workspaces and use available reports to maximize your Marketplace data. January 2026 Office Hours 02/18/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Topic TBD. February 2026 Office Hours 03/18/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Topic TBD. March 2026 Office Hours 04/15/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Topic TBD. April 2026 Office Hours 05/20/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Topic TBD. May 2026 Office Hours 06/17/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Topic TBD. June 2026 Office Hours Recent Recorded Sessions Date Area Title Description Link 12/18/25 Office Hours (Partner) Introducing resale enabled offers Explore resale enabled offers through Microsoft Marketplace. View recording 12/04/25 Partner AI-powered acceleration: scale faster on Microsoft Marketplace Go beyond listing basics and explore how Microsoft Marketplace can act as a strategic revenue engine. View recording 11/04/25 Partner How to structure your Microsoft Partner Center account for long-term success Learn best practices for setting up your Partner Center account for operational and marketplace success. View recording 08/28/25 Office Hours (Partner) Certified software designations: FY26 benefits updates Overview of certified software designations and FY26 benefit updates. View recording Customer sessions Upcoming sessions Date Time Area Title Description Link 01/28/26 8:30 AM PST Office Hours (Customer) Optimize cloud cost and performance Learn proven strategies to accelerate time-to-value for cloud and AI investments using Microsoft Marketplace. View event Recorded sessions Date Area Title Description Link 12/11/25 Office Hours (Customer) Chart your AI app and agent strategy Insights into build, buy, or blend approaches for AI apps and agents using Microsoft Marketplace. View recording 07/30/25 Office Hours (Customer) FinOps and the Microsoft Marketplace Learn how Microsoft Marketplace supports FinOps practitioners and accelerates AI transformation. View recording Subscribe to this post If you're not already a Tech Community member, create an account at techcommunity.microsoft.com. Select Subscribe from the three‑dot menu in the upper‑right corner of this post. Under Notification Settings, choose to be notified of edits and comments, and select whether you'd like updates immediately, daily, or weekly (weekly recommended). You can also subscribe to the entire Marketplace Community via the Marketplace Community homepage. ``Optimizing maintenance workflows with AI and Azure
In our Partner Spotlight series, we highlight organizations driving innovation across the Microsoft Marketplace. In each feature, we share the distinct journey of a partner leveraging the Microsoft ecosystem to deliver AI‑enabled solutions and transactable offers that streamline enterprise adoption and accelerate digital transformation. In this installment, we spoke with Benjamin Schwärzler of Workheld, a Vienna‑based SaaS company transforming maintenance management for asset‑intensive industries. We dive into their early beginnings, their growth as a Microsoft partner, and the ways they’re helping organizations close the gap between shopfloor execution and strategic decision‑making—powered by a secure, Azure‑based architecture. Read more to learn how Azure is shaping the future of intelligent maintenance management: AI-powered maintenance management with Microsoft Azure | Microsoft Community HubREGISTER: Nonprofit & Education Partners Webinar - Jan 26th
Nonprofit & Education Partners — Don’t Miss These Microsoft Elevate Webinars! We’re hosting two upcoming Microsoft Elevate sessions to help you stay aligned, informed, and ready for Q3. 🔹 JANUARY WEBINAR | Microsoft Elevate (Nonprofit + Education) Partner Community Call Get the latest Microsoft product updates, Elevate Education announcements, and clear guidance to strengthen your Q3 customer conversations. 👉 Register When: January 26, 2026 Time: 4:00 PM CET ✔️ Why join. Get aligned on what matters most for Q3—fast. ✔️ What you’ll gain. Key Microsoft product updates you need to know Clear guidance on how updates map to the Elevate customer segment Latest Elevate Education announcements and positioning tips ✔️ How it helps. Stronger customer conversations, clearer messaging, and better outcomes. 🔹 FEBRUARY WEBINAR | Microsoft Elevate Security Updates: What’s New for Nonprofit & Education Learn what’s new in Microsoft security, hear directly from Elevate’s Worldwide Security Lead, and gain practical insights from a security-focused Microsoft Partner. 👉 Register | Elevate Security Updates When: February 24, 2026 Time: 4:00 PM CET ✔️ Why join. Security continues to be a top priority for nonprofit and education customers. ✔️ What you’ll gain. What’s new in Microsoft security features, programs, and opportunities Expert guidance from Elevate’s Worldwide Security Lead Practical insights from a Microsoft Partner specializing in security ✔️ How it helps. Confidence in positioning security solutions and addressing real customer needs.Gain clarity on your Marketplace offer type with App Advisor
Understanding the right offer type is essential for maximizing success in the Microsoft Marketplace. The new App Advisor tool streamlines this process, helping partners quickly determine the offer type that best aligns with their solution, business model, and go-to-market goals. In just minutes, you can receive clear guidance tailored to your scenario saving time, reducing uncertainty, and ensuring your marketplace strategy is on the right track. Read the full article to explore how App Advisor can simplify your marketplace decisions: Gain clarity on your Marketplace offer type in minutes with App Advisor | Microsoft Community Hub
Account Suspended Despite Compliance – Seeking Clarification and Reinstatement
Hello Microsoft Community, My company’s Partner Center account currently shows a Suspended status for both the Indirect Reseller and Microsoft Cloud Solution Provider programs, even though we believe we’ve met all requirements. What we’ve done: Completed all security requirements (MFA enabled, security contact designated) Verified business and legal information is up to date Ensured there are no outstanding payments or compliance issues We received a notice about CSP indirect reseller eligibility (USD 1,000 revenue requirement), but our partner confirms our license spend exceeds this threshold. Our questions: Why is the account still suspended if we’ve addressed the stated requirements? Is there a hidden or unaddressed compliance issue? What specific steps must we follow to have the suspension lifted? Can Microsoft reinstate the account once we provide evidence of compliance? We’re unable to perform critical operations like assigning licenses or accessing partner benefits while suspended. Has anyone experienced a similar situation? Any guidance from Microsoft moderators or the community would be greatly appreciated.
CSP Account Verified & Authorized yet Indirect Reseller Status: SUSPENDED
Hello Partner Community Please assist any way you can... JillArmourMicrosoft is this in your wheelhouse? We are an CSP partner that is struggling to have our indirect reseller account suspension lifted even though our partner account is now fully verified and authorised. Our account was originally suspended due to a business registration vs shop location mismatch that was not resolved within a 30 day termination notification time limit. We corrected the address problem AFTER the account was suspended and although our account is now verified and authorised, the Indirect Reseller account suspension has not been automatically lifted and we are unable to contact a human representative to have it manually moved back to the Active state. We have submitted several Partner Support tickets but they do not provide actual support at all and automated responses from these tickets return a disclaimer stating the following with no further correspondence and the ticket automatically closed. Hello, Thank you for contacting Microsoft Partner support about the notice of suspension and termination proceedings. In the Microsoft AI Cloud Partner Program Agreement, both Microsoft and our partners reserve the right to walk away from the partner relationship by providing 30 days' notice to the other. Neither party is required to offer an explanation for the decision to terminate the partner agreement. As Microsoft is exercising its rights under this section 4.b of the Microsoft AI Cloud Program Agreement, we are unable to share an explanation or further details. Kind Regards, *Random Name* (He/Him) Support Engineer Partner Support Delivery - Program Customer Support My Working Hours: M-F 11:30 AM to 08:30 PM AEDT This lack of support is excruciatingly frustrating and terribly aggravating given that we are now subject to an indefinite period of considerable income loss with no recourse. Note that along with the suspension, emails have been sent to our customers notifying them that we are no longer qualified to act as their licensing provider which has been distressing for both our sales team and the customers. Our distributor is doing the best they can to help but they are unable to provide any real assistance and from what I hear, are unable to get any sensible advice from their Microsoft reps. Upon speaking with several other indirect resellers and distributors alike, it is my understanding that many partners are suffering the same or similar denial of service and I question whether this practice is even legal under Australian law regardless of any contractual fine print and disclaimers after the fact. This denial of support is a huge failure of Microsoft's policy makers and extremely poor business practice in general. If Microsoft wish to declare utter contempt for the small businesses that have supported them for several decades then those businesses might consider alternative platforms for their customers going forward. To conclude, I welcome any support or feedback from the community to help resolve this particular problem and help others with the same issue. Kind Regards, One very Frustrated Reseller.
Power Apps per app End of Sale
Hi Microsoft Elevate team Firstly, Happy New Year to you all! I wanted to reach out regarding an important update in the January 2026 Power Platform Licensing Guide. It appears that Power Apps per app licenses have been marked as “End of Sale,” which represents a significant change for nonprofits. Could you please provide clarity on the following points regarding the 10 free/grant Power Apps per app licenses? Until when will nonprofits be able to purchase these licenses? How long will existing licenses remain usable? (Ideally, at least 12 months if not longer.) Once the grant for per app licenses is discontinued, will there be a comparable offering? e.g. grants for Power Apps Premium licenses? This is a significant part of Microsoft's nonprofit offer and a key reason many organisations choose the Power Platform over competing solutions. Nearly all of our nonprofit customers have leveraged this benefit and subsequently invested in additional Microsoft products, including Copilot. Discontinuing this could have a significant impact on both nonprofits and partners who serve them. I appreciate any guidance you can provide on this matter. Thank you, Matt
Pearson Vue storing personal info in US for EU citizens?
We are located in EU and find it quite unacceptable that we need to agree that this company will store private data from an eID on US servers as it says so explicitly before you can book and exam. They say they comply to EU (aka GPDR) regulation, they even have a EU office (but strangely no phone nor email address for that branch on their website.... what?), so sadly a nogo for our company since data needs to reside in EU.
Events
Tune in for a closer look at Microsoft Marketplace reporting in the Microsoft Partner Center. Get to know the Insights and Earnings workspaces. Explore which roles have permission to access reporting...
Online
Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Learn how to bring your innovations to businesses, organizations, and government agencies around the wo...
Online
Recent Blogs
- Learn about 399 new offers that went live in Microsoft Marketplace, a single destination to find, try, and buy cloud solutions, AI apps, and agents to meet your business needs.Jan 15, 2026
- Learn about 64 new offers that went live in Microsoft Marketplace, a single destination to find, try, and buy cloud solutions, AI apps, and agents to meet your business needs.Jan 14, 2026
