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Completed Training Services Partner Onboarding
Hello DanDonohue , I hope you are doing well. Our company, AQ Services LLC, has completed legal business verification and enrolled in the MACPP. We would like to confirm our status as a Microsoft Training Services Partner. We have completed all mandatory requirements outlined in your Onboarding checklist: Join the Microsoft AI Cloud Partner Program Review the Training Services Partner Guidelines Complete the Training Services Partner Onboarding Form Use Only Qualified Microsoft Certified Trainers (MCTs) for Course Delivery Use Official Microsoft Courseware, Labs, and Exams Distribute Achievement Codes to Learners via Microsoft Learn Register for Metrics that Matter (MTM) We would like to confirm that our Training Services Partner onboarding has been successfully completed and request official confirmation that our organization is authorized to deliver Microsoft training. Thank you for your assistance.Nonprofit pricing for the Defender and Purview Suites for Business Premium
Will nonprofit pricing be available for the Defender and Purview Suites for Business Premium? Many clients have purchased the E5 Security license when it was first released as a Business Premium upgrade, which is available as a nonprofit SKU. A couple of months later Microsoft released the defender and purview suites for BP but never added the licenses as a nonprofit SKU. Microsoft also removed Business Premium as an upgraded path to E5 Security (now Defender Suite). Leaves those of us who purchased the E5 security upgrade in a bad place. Please advise.Nonprofit pricing for Purview and Defender suites for business premium
I'm wondering when the Purview and Defender Suites will be added to the nonprofit pricing sheets with the nonprofit discount. E5 Security was an available add on to Business Premium for a couple of months before it switched to the Defender Suite for Business Premium. Now clients with the E5 Security add on are left without a discounted option to go forward as Business premium has been removed as a prerequisite.REMINDER: Register for Nonprofit Data Solutions in Microsoft Fabric – Dec 9
Don’t miss out! Tomorrow we’re hosting sessions on Nonprofit data solutions in Microsoft Fabric—a breakthrough in scalable data management and analytics designed for nonprofits. Join one of our Microsoft Elevate nonprofit partner sessions to learn how Fabric can help your nonprofit customers: ✅ Accelerate impact with unified, AI-ready data ✅ Unlock insights for stronger fundraising and mission success ✅ Expand opportunities in the $48B+ data & analytics market 📅Register | Session 1: Americas / EMEA regions Date: December 9, 2025 Time: 8:00 AM PST / 4:00 PM GMT 📅Register | Session 2: ANZ / Asia regions Date: December 9, 2025 / December 10, 2025 Time: 4:00 PM PST / 11:00 AM AEDT Why It Matters Microsoft Fabric empowers nonprofits with secure, scalable infrastructure, advanced analytics, and AI-driven capabilities to unify data, automate processes, and deliver measurable mission impact. Go-to-Market Resources Accelerate adoption and position yourself as a trusted advisor with these resources: Core Content Resources E-book | Harnessing Your Data to Drive Nonprofit Mission Success Framework | Microsoft Fabric Unified Analytics for Data-Driven Innovation One Pager | Unify Your Data Platform to Accelerate Nonprofit Impact Pitch Deck | Unify Your Data Platform Nonprofit Data Solutions in Microsoft Fabric Resources Campaign-in-a-Box Resources E-book Template | Fuel Your Nonprofit Acceleration: Unlock Opportunity from Your Data Email Template | Fuel Your Nonprofit Acceleration: Unlock Opportunity from Your Data One Pager Template | Unify Your Data Platform to Accelerate Nonprofit Impact Use these tools to help nonprofits overcome data silos, automate processes, and unlock actionable insights—leading to stronger donor engagement, smarter fundraising strategies, and greater mission success.In a Day (xIAD) Partner Events Program - Train the Trainer Events (DIAD/FAIAD/RTIAD/CWYDIAD)
We invite you to attend an upcoming Train the Trainer session for Microsoft Partners to learn more about the Microsoft In a Day (XIAD) Partner Events Programand how to lead workshops that empower customers to use and adopt Microsoft products. Our Train the Trainer events are designed to provide you with the knowledge and tools necessary to deliver successful Microsoft In a Day (XIAD) sessions. ✨ Why Attend? Expert Guidance: Learn from experienced trainers and get your questions answered. Comprehensive Resources: Access all the content and support you need to succeed. 📅 Upcoming Events: Dashboard in a Day This is a one-day, hands-on workshop for business analysts, covering the breadth of Power BI capabilities. Currently available on-demand. Inquire at xiadevents@microsoft.com Fabric Analyst in a Day This is an intermediate-level training designed for Power BI Data Analysts who have at least one year of experience on Power BI but are new to Microsoft Fabric. Currently available on-demand. Inquire at xiadevents@microsoft.com Real-Time Intelligence in a Day This is an intermediate-level training designed for Power BI developers looking to extract insights and visualize streaming and time sensitive data. Currently available on-demand. Inquire at mailto:xiadevents@microsoft.com Chat with your Data in a Day This is an intermediate-level training designed for Power BI data analysts and developers to help get their models chat-ready and unlock instant insights using natural language. December 22, 2025 - EMEA 9-5 CEST December 23, 2025 - AMERICAS 9-5 CST Sign up at https://aka.ms/CWYDIAD-ttt Partner with us! Are you a Microsoft Partner interested in the opportunity to join the program and deliver Microsoft In a Day (XIAD) events? 🔍 Learn more about the program and review partner eligibility criteria: https://aka.ms/xiadpartneropportunity. 📧 Contact the XIAD Program team: xiadevents@microsoft.com 📤 Submit requests to deliver events: https://aka.ms/xIAD/PartnerEventsJoin Microsoft's In a Day (XIAD) events partner program!
The Microsoft In a Day (XIAD) partner events program offers an exceptional opportunity for partners to deliver one-day, hands-on workshops that empower customers to adopt and use Microsoft products effectively. Why Participate? 🏆 Showcase Expertise: Highlight your skills by demonstrating your knowledge and capabilities. 🤝 Drive Connections: Build strong relationships with new customers. 📈 Generate Leads: Create valuable opportunities for business growth. Microsoft offers the content, support, and resources necessary for the success of these workshops, allowing partners to deliver impactful, high-quality sessions. Workshop catalog includes: App in a Day Automation in a Day Agent in a Day Power Pages in a Day Dashboard in a Day Fabric Analyst in a Day Real Time Intelligence in a Day Are you a Microsoft Partner interested in the opportunity to join the program? 📧 Contact the XIAD Program team: xiadevents@microsoft.com 📤 Submit requests to deliver events: aka.ms/XIAD/PartnerEvents 🎓 Attend an upcoming Train the Trainer event: aka.ms/XIAD/TraintheTrainer/PowerPlatformEvents 🔍 Learn more about the program and review partner eligibility criteria: aka.ms/XIADpartneropportunityMicrosoft In a Day (XIAD) Partner Events Program - Train the Trainer Events
We invite you to attend an upcoming Train the Trainer session for Microsoft Partners to learn more about the Microsoft In a Day (XIAD) Partner Events Program and how to lead workshops that empower customers to use and adopt Microsoft products. Our Train the Trainer events are designed to provide you with the knowledge and tools necessary to deliver successful Microsoft In a Day (XIAD) sessions. ✨ Why Attend? Hands-On Experience: Participate in labs and demos just like customers will. Expert Guidance: Learn from experienced trainers and get your questions answered. Comprehensive Resources: Access all the content and support you need to succeed. 📅 Upcoming Events: Agent in a Day Discover the basics of building agents with Microsoft Copilot Studio, including generative AI orchestration and integrating external data sources. Friday October 24, 2025 09:00-17:00 (GMT+2) Central European Time Zone Register Friday November 7, 2025 09:00-17:00 (GMT-6) Central Time Zone Register App in a Day Explore the fundamentals of building apps with Microsoft Power Apps, including creating custom business applications without writing code. More dates coming soon! Currently available on-demand. Inquire at xiadevents@microsoft.com Automation in a Day Explore automation solutions with Power Automate, including creating workflows and automating business processes. Friday November 21, 2025 09:00-17:00 (GMT-6) Central Time Zone Register Once registered, look for your registration confirmation email from notification@msftevents.microsoft.com that contains your unique Teams meeting link to join the virtual event. Be sure to check spam and junk folders, and mark as a safe sender. If you are unable to locate your registration confirmation, email pappspartnerevents@microsoft.com. We look forward to seeing you at an upcoming event! Partner with us! Are you a Microsoft Partner interested in the opportunity to join the program and deliver Microsoft In a Day (XIAD) events? 🔍 Learn more about the program and review partner eligibility criteria: https://aka.ms/xiadpartneropportunity. 📧 Contact the XIAD Program team: xiadevents@microsoft.com 🚀 Get started today: https://aka.ms/XIADGetStarted 📤 Submit requests to deliver events: https://aka.ms/xIAD/PartnerEventsUnable to pass Employment Verifcation step in Partner Center
Hello everyone, I am stuck at the Employment Verification step while trying to enroll in the Microsoft Partner Center. I have already submitted the required documents, including the domain invoice and the assignment letter, but Microsoft responded with: "Based on the information you have provided to date, we have determined that your organization does not currently meet the requirements to pass verification." This leaves me very confused, as the reply does not explain what exactly is missing or what additional documents are required. I have carefully checked the documentation, but there is no clear guidance. As a company focusing on IT security, this is extremely frustrating. We recently shifted from Linux to Windows development, and without a Microsoft Partner account we are unable to proceed with building kernel-level antivirus solutions for our users. This has a devastating impact on our business. Could anyone please share their experience or advise on what specific documents or requirements Microsoft usually expects in order to pass Employment Verification? Any help would be greatly appreciated. Thank you!What is the right forum for Courseware/Labs Support right now?
Hi All, we are trying to deliver SC200 course. Out MCTs tell us the courseware is not working at all. Video Links are not working eg. (Playback Error - We are sorry something went wrong) https://www.microsoft.com/en-us/videoplayer/embed/RE4yiO5?rel=0&postJsllMsg=true https://www.microsoft.com/videoplayer/embed/RE4bOeh?rel=0 https://www.microsoft.com/en-us/videoplayer/embed/RE4bGqo?rel=0&postJsllMsg=true AHL Labs are not working because of cloud slice architecture We (the MCts) use hours to find out how the lab should work in ALH Labs. Missing Permissions Wrong Links I cannot find any contact to get answers to these issues? Can anyone give hints how to discuss these topic. Just to play ping-pong between ALH and "Content Creators" (1 Month Feedback Time) and getting no resolution doesn´t help here. Can you please get back to a working environment. (Full Azure Access, Real World Training Situations) Not a Video Here, a Simulation There. Regards, MarioAccess Restricted Error On Partner Center Dashboard
Hi all, As mentioned in the last community call, we're seeing some users get an "Access Restricted" error when they try to access the Training Services Partner dashboard on Partner Center. This is not impacting your KPIs, just your view to those KPIs. Thanks to everyone who messaged me with their details after the call. I've compiled the errors and sent to the engineering team for further investigation. I will update you here when there is news to share.The Next One - SC200 Courseware unusable
Hi All, we are trying to deliver SC200 course. Out MCTs tell us the courseware is not working at all. Video Links are not working eg. (Playback Error - We are sorry something went wrong) https://www.microsoft.com/en-us/videoplayer/embed/RE4yiO5?rel=0&postJsllMsg=true https://www.microsoft.com/videoplayer/embed/RE4bOeh?rel=0 https://www.microsoft.com/en-us/videoplayer/embed/RE4bGqo?rel=0&postJsllMsg=true AHL Labs are not working because of cloud slice architecture We (the MCts) use hours to find out how the lab should work in ALH Labs. Missing Permissions Wrong Links I cannot find any contact to get answers to these issues? Can anyone give hints how to discuss these topic. Just to play ping-pong between ALH and "Content Creators" (1 Month Feedback Time) and getting no resolution doesn´t help here. Can you please get back to a working environment. (Full Azure Access, Real World Training Situations) Not a Video Here, a Simulation There. Regards, MarioAchievement codes not reflecting in Partner Centre
Hi, I held an AI-900 course in June, but the achievement code redemptions haven't appeared in Partner centre yet, so I was wondering if someone could help me check that everything is set up correctly? We had previously purchased the learning action pack, but completed the onboarding process in May (received onboarding email). I had previously (i.e. after we had purchased LAP but before the new onboarding) enrolled a class admin outlook account and could/can request achievement codes; this is set up against the same MPN ID so figured it would be OK to continue using it to create codes. Could see in the Xtremelabs classroom portal that multiple participants had redeemed the code, but nothing in Partner centre (last refresh states Aug 5th , course was held June 18th) Let me know if I should send over any details, MPN ID etcPreviously registered as Training Services Partner and unable to access membership information
Below is the error I receive when I attempt to access the Training Services Partner page on the Partner Portal: CorrelationID: 7abae4c9-c657-4491-b35e-c67590faeadc Correlation Vector: eyhF03mY9U+iuDNc.1 Date: 04 Dec 2025 02:41:46 +00:00] My Partner ID is 6968464 Company Name:Forum for Information Technology Initiatives Incorporated Contact Email: mailto:email address removed for privacy reasons I will attempt from another computer and see what happens; however, accessing this page has always been a problem.Customer Insights: default database capacity
Hello, I would like to know if, in the context of the initial deployment of Dynamics 365 Sales or Customer Service with Customer Insights as an Attach, we indeed have a Dataverse database capacity of 25 GB included on the tenant. The licensing guide explains that the default capacity is not cumulative; however, if the client simultaneously purchases their Sales / Service seats and Customer Insights, do they indeed have 25 GB and not 10 GB? The guide specifies that the first base license for a Dynamics 365 product includes its default capacity. The term 'first' is ambiguous; are we indeed looking at a maximum of 25 GB vs 10 GB = 25 GB? A reference from Microsoft would be appreciated if possible.Becoming a Frontier Firm: Accelerate custom app development with Quick-Start Development Toolkit
Frontier firms are moving faster to build and monetize AI apps and agents at scale. To help teams keep up, the Quick-Start Development Toolkit now gets you from idea to code in minutes with guided patterns, reference architecture, and deployable templates. If you’re starting your next AI app or agent, start here: Becoming a Frontier Firm: Accelerate custom app development with Quick-Start Development Toolkit | Microsoft Community HubICYMI: Drive Microsoft 365 renewals and upgrades ahead of pricing and packaging updates
We recently announced that in 2026, we’re expanding the availability of security and management capabilities to the commercial Microsoft 365 suites. Along with these added features, there will also be a global price update to these suites across all purchasing channels effective July 1, 2026. Continue reading blog here Be sure to follow the Partner news blog for all partner related announcements!Flagged for “serious compliance violations” – possible TAUX0 / third-party data mix-up?
Hello everyone, I’m posting here to see if anyone has experienced something similar or has any guidance. My company has been operating since 2006 as an IT/consulting firm. All members / staff are fully vetted, currently hold active government-level clearances with an impeccable record and we go through rigorous verification and clearance checks. Recently, our Microsoft partner / CSP access was deactivated. The only explanation I receive from support is the standard message: “Microsoft runs on trust… As a part of this commitment, we perform regular due diligence and vetting on all members of our partner network. In this case, our vetting revealed serious compliance violations attributable to your organization or with persons in a position of influence within your organization. We are unable to share further details.” When I asked for a meeting, support created a ticket and sent me a link to schedule an appointment. I scheduled it, but the ticket was closed almost immediately. At the same time, I received the same boilerplate “serious compliance violations” message again, and no one joined the scheduled meeting. I was then told explicitly that the decision cannot be changed by opening a new support case. From the outside, it looks like an internal “flag” has been set and front-line support can only paste that one response. I strongly suspect there may be a mistaken identity or bad third-party data involved. I see that the verification process uses AU10TIX and, from what I can tell, AU10TIX in turn relies on a data source called TAUX0 (or similar). When doing simple searches on my name/company, I see multiple entries for different entities that share similar names, some of those unrelated entities do have legal records. My concern is that these mixed records in TAUX0 (or related sources) have been combined and attributed to me/my company, even though we have no such history. I did contact AU10TIX, they said they will refer this to their R&D but "nothing they can do", I will have to contact Microsoft. My questions to the community: 1. Has anyone else had their partner/CSP access deactivated with the same “serious compliance violations” boilerplate and no details? 2. Was anyone able to get clarification or a remediation path, or is this truly final once the internal flag is set? 3. Does this type of enforcement affect only partner/CSP status, or can it also impact our ability to use Microsoft services as a customer? I’m not looking to argue or threaten legal actions, so please no such suggestions. I simply want to understand the practical impact and whether there is any constructive way to correct an apparent misunderstanding caused by third-party data. We are a small business and heavily impacted by this, as we cannot renew our Partner benefit packages. My hope is that, out of cases like this, Microsoft and AU10TIX can find a way to provide some guidance and a remediation path for small businesses, instead of leaving them in the dark with a generic “serious compliance violations” label and no explanation. Thanks in advance for any insights or similar experiences you can share.
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🚀 Excited to announce the upcoming Fabric Engineering Connection call for Microsoft partners! Join us on Wednesday, December 10, from 8–9 am PT (Americas & EMEA) and Thursday, December 11, from...
Wednesday, Dec 10, 2025, 08:00 AM PSTOnline
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