Recent Discussions
The New Outlook Notifications for email with rules not working. Missing features
I have to use the New Outlook to be prepared for the eventuality when Microsoft forces the change. I'm missing notifications for emails coming in when it has mailbox rules to organize it. The Notification Center in Windows is ok, but there should be a way in the rules to set a notification in a window like the Reminders window. being able to set a specific sound would be beneficial as well. I've had to resort to using Categories and constantly checking Outlook to see if I missed anything. This has resulted in missing many time-sensitive alerts and emails. Such as a Midnight internet outage at a business-critical building on my day off. Resulting in 6 hours of downtime during business rather than a resolution before business opening.
Issues with outlook and teams on android
I'm not sure why, but since yesterday both Teams and Outlook have quit working. I have an S25 Ultra. I attempted to clear data and cache and do a fresh install. Outlook just hangs on a black screen with the notification "optimizing database," and Teams just indefinitely loads. I can't check my personal email or my work email and can't keep track of my work chats on Teams.
New desktop outlook do not show incoming message in conversation
Hello. I would like to ask you about solution for this problem in new Outlook. I send message and i got reply for this message. This message i see as conversation in Inbox. When i collapse this conversation, i see only my original message, not reply message. But reply message I see only in header in list of mail, i can't open this message. Where can be problem? Thx
New Outlook
I have been trying to move to the new Outlook for over a year, but I always end up having to revert to Classic Outlook. The new Outlook is slow, particularly when opening windows, and some features appear to have been designed to look modern rather than to be practical. The design also makes it difficult to work efficiently: there are too many colours, the visibility of important information is poor, and the overall experience feels more like using the web app than a proper desktop application. There are also functional issues. For example, Quick Steps do not always work correctly when emails are grouped. Today I missed a Zoom call because I could not click the meeting link in the location field. I also could not copy the link or even view the full URL. This was the final issue for me. In my opinion, Microsoft should reconsider the direction of the new Outlook and instead invest in improving Classic Outlook by making it faster and reducing its memory usage. That should be the priority before adding more new features. It is frustrating to buy a laptop with a large amount of memory only for much of it to be consumed by WhatsApp, Teams, Outlook, and other Microsoft tools. Please focus on optimising existing applications before introducing flashier features and AI functionality that often clutter the screen rather than improve productivity.IMAP connection error INVALIDCREDENTIALS
I am trying to add my external IMAP mailbox from my hosting provider (Easyhost.be) to the new Outlook app / Outlook.com. However, when I try to add this mailbox to my domain 'vinedo.be', I immediately receive the error message: INVALIDCREDENTIALS INTERACTIONREQUIRED. In the classic Outlook desktop app, the account works immediately via IMAP with exactly the same password. Everything also works perfectly with the Outlook app on an Android smartphone. There appears to be an incorrect tenant attribution or cache in the background of the Microsoft Cloud that is internally blocking authentication for the domain vinedo.be. Could you clear the cache/tenant attribution for the domain vinedo.be so that the IMAP connection is routed externally again? The mailbox email address removed for privacy reasons was hosted by Gandi.net until recently. This is presumably causing the problem.
You’ve tried to sign in too many attempts with incorrect password or account .
For 3 weeks now every time I try to sign in I get that message but account and password is correct, I have reached out to chat support every day for a fix have even done all trouble shooting steps multiple times a week. I recently got told that it is a known issue with the server and it is at Microsoft ends but there is no time line to fix it. It’s know become a joke that I’ve been locked out for 3 weeks with no help .
Unable to sync my iPhone to my Outlook 2019 anymore
I can’t sync my Outlook 2019 calendar and contacts to my iPhone on my Lenovo Windows 11 Computer anymore. For years I have been using iTunes to sync my phone but recently, for some unknown reason, iTunes quit recognizing my computer and all attempts to reauthorize it failed. My research into this situation told me that Apple is phasing out iTunes in favor of Apple Devices and Apple Music. Apple Devices does not sync my Contacts or Calendar. Also, for some reason my Outlook Data files are .OST files instead of .PST. I don’t know why this is because I am not on an Exchange and my Office 2019 is a stand-alone. The .OST format seems to be causing problems with any solution I have been able to find. Even iCloud cant sync them. Can anybody help me get my iPhone to sync my calendar and contacts because I use it all the time?Problem adding IMAP email account to Outlook on Android
I am trying to add a couple of IMAP email accounts to Outlook on Android. Both are for my own domain, and I already have both added to Outlook on my windows laptop without any issues. One of the emails, "name@ domain . com" is added without any problems on Android, but my catch-all email, "*@ domain . com" will not add, and constantly gives the "check email/password" error. This email works with Outlook on my windows PC, and with other email apps on Android. I suspect the problem is due to the *@ domain address, but my email provider says it should work with Outlook, and it already works on Windows Outlook. Has anyone seen this before? Stephen.Come on! Terrible New UI decision
I'm not sure who Microsoftoutlook decided to place the number of unread messages right next to the folder name, but they clearly don't use Outlook with multiple email addresses and multiple subfolders taking automatically filed emails. It is now so much more effort to quick scan the folders for unread email. Please have a word with yourself! Rant over :-) Please can you make the position an option. While you are at it, please add font size and colour options for all folders with options to change when containing new email. Thanks!
New Outlook for Macintosh Calendar Crashing
I've received word from no less than a dozen of my clients that they are getting crashes similar to the following whenever they start to view calendars (either their own or other shared calendars): Error Signature: Exception: EXC_CRASH (SIGTRAP) ExceptionEnumString: 50331648 Exception Code: 0x00000001 (0x0000000000000000) Date/Time: 2026-06-02 17:52:42 +0000 Application Name: Microsoft Outlook Application Bundle ID: com.microsoft.Outlook Application Signature: OPIM Application Bitness: x64 Application Version: 16.109.3.26053122 Crashed Module Name: merp Crashed Module Version: 16.109.26053122 Crashed Module Offset: 0x0000000000004928 Blame Module Name: OlkCalendarUIKit Blame Module Version: 16.109.26053122 UnsymbolicatedChecksum: 90784EBBB8F0F0756139A717DBDA8150 Blame Module Offset: 0x000000000003aff0 StackHash: df444cd1c97e732e_50331648_main_phx Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Build Type: Release Crashed thread Stack Pointer: 0x_000000016dc5cb70 Crashed thread: 0 MacOS is up to date, and this all appears to have started after Office for Mac was updated on or after May 26's update. We've tried resetting their profiles to no avail. Does anyone have any recommendations?
What is the best way to conduct surveys through Outlook?
We want our employees to receive regular employee engagement surveys through Outlook. What would be the best way to set up this automation? We would also like to build these surveys in a detailed manner with enps and rating questions, and would like to be able to analyze results in detail. Any recommendations?
Outlook for Mac missing ToDo
Since a recent update, our Mac clients don't have any way to view ToDo or Tasks in the New Outlook. The tasks don't show in the My Day/Task pane, nor do we have a ToDo Icon ion the left sidebar like users of New Outlook on Windows do. Accessing OWA is now the only way for users to see tasks/flagged emails, but very much not the preferred solution since there IS a desktop client which should do that. Microsoft® Outlook for Mac Version 16.105 (26011018) This is a serious usability issue, is this really a design decision or some sort of an issue?Signature - Table Borders Showing
My work colleagues have outlook signatures. They use tables and the borders in their tables don't show. I created my signature in Microsoft word and made mine look very similar and made the borders transparent. I used these settings to make the border of the tables transparent: I pasted it into the signature in Outlook, but the borders show. The editor in Outlook does not give the option to remove the borders. What do I do?Is there a way to get structured 1:1 meeting agendas in Outlook/Teams?
I manage a team of 8 and I do weekly 1:1s with each of them. Right now we use a shared OneNote for agendas but its getting messy. Notes from previous meetings get lost, action items dont carry over, and half my directs forget to add their topics before the meeting. Somebody at another company told me they use a dedicated tool for this but I really dont want yet another app. Is there anything that works within the Teams/Outlook ecosystem for structured recurring 1:1 meetings?
New Outlook - Using two Mails with slightly different domain
Hey everyone, As Old Outlook is connected with an additional app for one of my clients, I thought I could use New Outlook as my new operation centre for my various mail addresses. Now the issue: my main business-address - also used for MS365 and Microsoft Entra ID and connected to my MS Account: "david [@] wb. koenig-leiche . at" and my main personal address which has its own web-mail "david@ koenig-leiche . at" are not possible to be added together. When I try to add the second address I receive the following error: "This email account has already been added." {"SessionId":"fc71f35e-f5d2-774c-8e5e-dd65b2b97a05","Timestamp":1780341019095,"Error":"INVALIDCREDENTIALS CANCEL"} Has someone an idea how to solve this? Thanks!New Outlook autocompletes an address that is no longer in use and I can't seem to delete it
Topic says it all, really. Client of mine has a new company and when I type the start of his name Outlook autocompletes for his old company even though it is no longer in my address book and his contact is updated with new information. I seem to recall there used to be an "x" that would let me delete incorrect autocompletes, but I can't find anything and Copilot has no useful suggestions. The autocomplete comes up in both the web version of Outlook--I basically never use this--on my PC which I primarily use, and IOS.Hotmail account blocked and can't recover
Hello, I have been trying to regain access to an old account that has my Hotmail email as the address on file. But none of the support emails were delivered to my Outlook email which is where I have always received my @hotmail.com emails after the change way back when. It seems that my account has been blocked due to too many failed login attempts, but I haven't directly logged into that account in years. I tried to do the account recovery but it says that information I provided was not sufficient enough. I mean I am putting contacts and email subjects directly from my Outlook sent folder from back when emails where being sent from my Hotmail email. I tried calling Microsoft but once the automated system realized that I was looking for sign-in support, my number seems to be flagged and whenever I call back it gives me a canned response and hangs up. I need to talk to a real person that will help me recover my Hotmail account so that I can then recover the other account I can't access.
Recent Blogs
- Hello, Outlook community. I’m Vicki Milton, a Principal Product Manager on the Outlook team. Over the last year, we’ve added important capabilities across areas such as offline support, shared mail...Jun 03, 2026
- Copilot in Outlook is now agentic, taking on the ongoing work of running your inbox and calendar. It triages emails, reschedules conflicts, and surfaces what matters most before you even ask. ...Apr 27, 2026
