Recent Discussions
Outlook email display name issue
Hello, I am working with two people called Stephen, from two separate organisations. Their email addresses are both stephen @ companyname.com. I have them both set up as contacts, with their correct surnames, and when I send emails out to them they display correctly as 'Stephen A' and 'Stephen B' in the send to list. But when I receive an email from them, or one they are copied into, Stephen A shows up as Stephen B. I have tried clearly the autocomplete list in Outlook, and deleting and remaking Stephen A's contact card, neither of which has worked. Is there anything else I can try to sort it out?
2019 .PST to 2024 .PST.... boom Corrupted!!
Moving to new computers. Copying over the 70 gig PST to the new 2024 Office version (MaxLargeFileSize and WarnLargeFileSize set to 100gig), yet, Outlook will magically say the file is corrupt after about 3 hours of use. This is happening on multiple computers with large PSTs and after hours of use. So what causes this corrupting so quick when the 2019 version would have just kept running for a long time? Is it because indexing of the PST is happening in the background and the user is stressing it out? If it's corrupt, then how can I set up a new empty .PST as the primary, then open the large .PST has an additional file, and I can't drag/drop ALL make from that PST with no errors. This corruption stuff is bogus to me and outlook is too vague at what the problem is. -Eric PS. this even happens when the PST is "per-emptively" repaired with scanpst.How do I find this message? Your message is too large to send. To send it, ... removing attachments.
I spent about an hour writing a message, then apparently added too many attachments (though I had tried hard to keep below the 36 MB limit). This message came back with a lot of machine coding with the only real language being my and the recipient's addresses. I cannot find any place where the original message is stored (it isn't in the sent or draft message folders). How can I retrieve it, so I can remove the attachments - then resend?
Outlook Classic not Opening
My system is Windows 11 and Office 2021 (not MS 365) on a Dell laptop. My Outlook Classic is via an Ionos exchange server My problem started over a week ago with a message “Your mailbox has been temporarily moved on MS Exchange server” when trying to open Outlook (Classic – not MS 365). Ionos advised that the problem “Your mailbox has been temporarily moved on MS Exchange server” was MS trying to default to looking at MS 365, so their fix was to change the registry settings to stop Outlook looking for MS 365. This worked fine the first day, but when restarting the laptop next day got the error message "Cannot start MS Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The attempt to log on to MS Exchange has failed". I can still use my emails on my iPhone and also online via https://exchange.ionos.eu Any solutions?
Can´t add IMAP email to the outlook Desktop APP Windows 11
I have several emails already in the outlook Desktop APP Windows 11. Some of them are other outlook accounts, some are IMAP. For some reason I can´t add a new specific IMAP account. I do can add it to the outlook mobile app, and to other email providers, so this is an issue with the desktop app. A possible hypothesis on why is this happening, is that I already have another email called the same, but with different domain. However, that doesn't give me issue in the mobile app. I have been having this type of issues with the outlook Desktop APP in the last 2 years. I remember having trouble adding an Outlook account. I assume the app is extremely buggy, and im not the only one having issues adding accounts.Can't login to Hotmail with Safari, Chrome, or Edge...
This is a major issue that should not exist. Whenever I try to login using one of those 3 browsers, I get the "too many attempts" message. The same thing happens if I try logging in with a private window in any browser. I don't think they can give me any good reason for this happening. It still happens even after clearing the cache/cookies. I can login in just fine with Firefox, even with my extensions enabled. Another issue (and one that I feel is completely stupid on the part of Microsoft), is that when I tried to login to this forum, it was automatically logging me in with the saved business account (only used for website email). It did NOT give me the option to sign in with a different account. So, I had to completely clear the cache/cookies in Firefox to be able to login here (totally ignorant). Why does Microsoft do stupid stuff like this? Are all of their coders so clueless that they never think to give us options? I don't want to automatically sign in with the business account - I only want to sign in with my personal account. It really shouldn't be that hard for them to figure out. If anyone has any ideas on why this is happening, or why Microsoft feels the need to do dumb stuff, let me know. Your input will be greatly appreciated. Thanks in advance. P.S. I see so many sites pushing passkeys now, but I don't want that (and I highly doubt it would fix the above issue(s)). They keep claiming that our passwords are insecure, yet my passwords are not getting hacked - only their servers are.
Have I Blocked too many emails?
I got a new windows 11 laptop recently and l’m learning and relearning a lot of stuff. I’ve kept my old Win-10 desktop computer, but disconnected it from the Internet. The new computer is connected. I’m transferring files back-and-forth via thumb drive. That is doable but a bigger pain than I had thought it would be. I'm also keeping lots of how-to notes. But my biggest problem (for quite a while) has been Spam/Phishing email. That’s not new or caused by windows 11, but it’s more complicated because 10 & 11 are different. I've had to spend a lot of time talking to W-11 AI about navigation etc. Without AI I would have many more problems. I also block emails via iPhone, but that's really, really time consuming. I’ve had the same MSN email address as long as I’ve had a computer. (40-45 years). I also have Gmail & Yahoo email accounts, but rarely even look at them. I get tons of junk emails EVERY day. Way back when, Outlook had a limit on the total number of blocked addresses that it saved. I’m sure I have overflowed that limit by now. It seems that nothing is going to junk. I waste a lot of time blocking one by one, only to have to repeat over and over; often on the same day. I'm not definitely sure the addresses are exactly the same, but the messages are recognizably the same. Is it possible to empty my junk list and start over from scratch (or maybe use just the domains that I have already blocked)? Something similar to "Copy as Path" & removing duplicates could probably do that. I know I would have to tell Outlook to start blocking via domain instead of full email address. I don’t know how to do any of that, but it would be foolish for me to try to map out all the steps if my plan isn't doable. I'm certainly open to all suggestions. Also, how do I flag this post so that I receive notifications of replies?Logging into outlook.com
Hi Is anyone else stuck in a redirect loop on outlook.com? I go to outlook.com, enter my email address and password. The blue envelope pops up, sits there for a few seconds, and then redirects to https://www.microsoft.com/en-gb/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook I then click on one of the login links/buttons and do the same and it ends up back in the same place. Sometimes I will get a 403 (which is weird!), and then some other times it will log into my email, so the credentials are ok, and the account is not locked. This has only started to happen in the last couple of weeks. I have tried clearing all website data, loading incognito and the same thing happens in both cases. Anyone else experiencing this? TonyEnable Moderation and Administrative Oversight for Outlook Newsletter
I’m requesting the ability to become the full administrator of Outlook newsletters not just in my organization, but across Microsoft 365. I want to manage templates, delivery settings, analytics, and permissions. My goal is to have broader control over how newsletters are created, customized, and distributed. I’m passionate about communication and want to help shape how newsletters work in Outlook. Please consider adding a role or feature that allows users like me to take ownership and lead newsletter strategy across organizations. I’ve seen cases where people used newsletters to share inappropriate content, including profanity and offensive language. Without proper moderation tools, this can damage professional communication and create serious issues. I want to help prevent misuse by having the ability to moderate, approve, or restrict newsletter content before it’s sent. I also want to contribute to improving the overall design and performance of the newsletter experience, making it more intuitive, professional, and reliable. Giving users like me full control over Outlook newsletters would improve communication quality, prevent abuse, and empower responsible leadership across organizations. If exclusive admin control isn’t granted, at minimum there should be a designated Admin role because without clear ownership, misuse and poor communication will continue unchecked. I’m ready to take on that responsibility and help shape the future of Outlook newsletters.Changing fonts in Outlook - drafting messages
Recently I have found that Outlook changes the font on my. I have all my preferred fonts described in Options, Stationery and Fonts, but Outlook ignores this sometimes. Example from today: I am writing an email in my standard font which is Calibri 11pt. I place my cursor at the start of the email to insert a new line, and the font for this new line is Aptos 12pt. Aptos 12pt doesn't feature at all in my stationery settings... The same thing often happens when pasting into an email - even when I paste text only (which should have no format attached and therefore should use the existing format of the line I'm on...
Missing DragnDrop of attachments from new Outlook to browsers (SharePoint) – Please bring it back!
The new Outlook no longer supports direct drag & drop of email attachments into browser-based apps like SharePoint or OneDrive. In the classic Outlook, this worked seamlessly, but now we have to go through the desktop as a workaround – an unnecessary extra step that significantly slows down our workflow. Please restore this essential feature! Many businesses and power users rely on drag & drop for efficient work, and this limitation is a major downgrade.Outlook for Mac not showing attachments in a separate window
When composing an email in Outlook, all added attachments are visible in the main interface. However, once I pop out the message into a separate window, the attachment section becomes blank, and I can no longer see the files I’ve attached. Environment: Microsoft Office for Mac Version 16.103 (25110922) OS: Tahoe 26.0.1 MacBook Pro 14 M4 Pro (Nov 2024) In Main Interface: In a Separate WindowNew Outlook Mail Templates – Demo + Step-by-Step Guide
New Outlook now includes a fully updated Mail Templates experience that supports images, tables, links, and modern formatting — unlike the older My Templates add-in. You can also import OFT files and even forward templates to colleagues using Forward as OFT. A few important notes for anyone upgrading from Classic Outlook: Templates created, revised, or saved in New Outlook are cloud-stored only These templates do not appear in the Classic Outlook Templates folder New Outlook templates cannot be used in Classic Outlook If you want a local copy for backup, the blog post below includes a simple download method If you're migrating from Classic OFT templates or evaluating the new workflow, these two resources walk through the entire process: 📌 Full video demo: https://youtu.be/uC0ZkCQyJuc 📌 Step-by-step blog guide: https://traccreations4e.com/new-outlook-email-templates/ Hope this helps anyone exploring New Outlook’s modern template workflow. Feel free to share it with your team. Many users have been waiting for this feature before entirely switching to New Outlook. #traccreations4e-p25 11/17/2025
How do I stop Copilot from adding to my Outlook?
I'm using Outlook Classic, and every day Copilot adds itself to my Outlook. I right-click and select uninstall, but the next day it comes right back. I do not want Copilot. How do I stop Copilot from adding to my Outlook. I've included screenshots to see what I'm talking about. Version: Microsoft® Outlook® for Microsoft 365 MSO (Version 2504 Build 16.0.18730.20122) 64-bitOutlook Deleting Certain Email Before Delivering to my Mailbox (Not Even Going to Junk)
Hi, I've been trying to troubleshoot this issue for 4 months now. I have become aware that since at least May, 2025, there are some emails which are not making it to my mailbox (neither by inbox or even my junk), Outlook is preventing them from being delivered (or perhaps deleting them before they show up to my mailbox). I have tried changing my Junk email settings, I have tried adding senders who have sent me email (e.g. verification codes from travel booking sites) to my safe senders list or contacts list but nothing is working. This has caused major issues to me, as I'm not seeing vital emails. How do I troubleshoot/solve this? Thanks"Format picture" has disappeared from Outlook Mac
I use the Outlook app on 3 different MacBooks. Two have recently auto-updated Outlook to version 16.102.2, and I've lost the ability to format a picture in the body of an email. I use lots of screenshots in emails, and always put a border around them to clearly differentiate them from the body text. Right-click the image and select Format Picture from the menu. I can still do it in the third MacBook which is running Outlook version 16.84.2. I don't know if the latest update is meant to be an improvement, but I'm not happy about it! I'll turn off automate updates for the third MacBook. Not sure if I can revert the other two to version 16.84.2 - does anybody know if this is possible. Also wonder if users of the Windows app have experienced the same loss of the Format Picture feature?Significant changes to the New Outlook Calendar Event User Interface
In October 2025, the New Outlook Calendar Event was redesigned to incorporate Copilot, leading to a complete user interface makeover. Many icons were rearranged. This blog post includes a screenshot, icon placement, and descriptions. New Outlook Scheduling Gets a Makeover - Copilot Chat Joins #traccreations4e-p25 10/29/2025Copying "Contact" Lists In Outlook 365
I HATE setting up a new computer!!! With that in mind, I'm struggling to establish contacts/email address as I'd had on my old computer's Outlook 365. Both new and old computer (no longer available) are/were using the latest 365 Office software. What I am trying to replicate is the ability to begin typing a person email address in the TO area, and having suggestions appear. NOTE: I believe that Outlook somehow records addresses used, and these may be part of what drives Outlook to make "suggestions". Though obliviously not all used email addresses appear as a "contact", I'd love to have this data available for use in "suggestions"....but on to my initial issue... I found some "contacts" files which, despite my low tech abilities, I managed to import into my new computer's Outlook (see attached photo). However, I now have three (3) "contact" lists as shown, with only the second and third list containing any entries.....and those entries, while having some similarities, are different. Ideally, I'd like to have the contents of the second and third list combined, and be available within the first list. BTW, when I create a new email, I get no suggestions presented from either of the two lists which contain entries.....I get nothing! MANY thanks in advance!!! Michael
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