Recent Discussions
Outlook not synching with web calendar
I want to (re-)subscribe to a web calendar from icloud.com that stopped synching. iCloud provides a URL (beginning with webcal://p101-caldav.icloud.com/published/2/...) that I can enter on the Outlook web client on outlook.office.com (Add calendar > Subscribe from internet > enter URL). Unfortunately Outlook is not fully synching the calendar any more. To identify the culprit I used the same link on Google calendar and it could sync without a problem. So the problem seems to be on the O365 side. Are there any solutions to this problem?
New Outlook - Add Govt email?
Hello - I'd like to add a government-provided email to the New Outlook. The email is provided to all current city council members in this format: email address removed for privacy reasons. I believe the full time city employees use MS and Outlook.What I don't know is whether they use MS365 or an older version of the suite ... I suspect that even if they're on O365, they're probably not using the New Outlook. I have a personal Microsoft account that's operating Windows 11 and using O365. I have a personal Classic Outlook email account and a real estate company Classic Outlook account; both successfully appear when I open New Outlook. With that as background, I've been unsuccessful in adding the city council email to New Outlook. I receive an error message about some issue with licensing in re that account. Anyone else run into this? Thanks!Problems with Outlook / @Terra
Hello, good morning! Recently, a specific client of our company stopped receiving our emails. We have already checked the administrator panel and the emails are listed as "Delivered". We enabled the "Delivery confirmation" option in the emails to test, and it returns saying the following: Delivery to these recipients or group was completed, but the destination server did not send a delivery notification. This message returned when we sent an email to another client who also uses another provider "@openvia.com.br", but after checking, they found our emails in the spam box. The client's provider is @terra.com.br.Problems with Outlook / @Terra
Hello, good morning! Recently, a specific client of our company stopped receiving our emails. We have already checked the administrator panel and the emails are listed as "Delivered". We enabled the "Delivery confirmation" option in the emails to test, and it returns saying the following: Delivery to these recipients or group was completed, but the destination server did not send a delivery notification. This message returned when we sent an email to another client who also uses another provider "@openvia.com.br", but after checking, they found our emails in the spam box. The client's provider is @terra.com.br.
Adding iCloud account to Outlook
I have an iCloud account where I get a few e-mails. I was attempting to add my iCloud account to Outlook but I can't get it to work. I have followed all of the instructions multiple times in both New Outlook and Classic Outlook. When I do troubleshooting I see Error code: INVALIDCREDENTIALS INTERACTIONREQUIRED. I have followed all of the trouble shooting documents that I have found but nothing seems to work. I am using the app password from iCloud and still nothing. What am I missing?
How to view 2 weeks in new calendar
This was so easy in the old calendar. All I did was hold the CTRL button and highlight the days I needed to view, I would then be able to see 2 weeks on my screen and all the details of each day within that 2 week timeframe. I have tried everything in the new outlook and cannot figure out how to do this. Please help??? (This is a key feature I use for my business)
Office programs start old Outlook, instead of New outlook
Hey community! I have a wierd problem, which I am absolutly not able to solve. I have installed the update to the "New Outlook" (Version: 1.203.616.100 (Production)) When I look into my installed Apps, I only find the "New Outlook" within the list. Doesn't matter which other Office software I open, when I try to send a shared file (File -> Share -> add file to share -- translated from the german version) then it opens the old version of my outlook: Microsoft Outlook for Windows 365 MSO (Version 2306 Build 16.0.16529.20100) 64 Bit And it does not send the mail I write. - First I have to reopen the same share, then it sends the mail. Also all my appointments get showing up. So it seems, that the old outlook is still on my machine, but it is not under the installed programs. Is there a way to resolve this main issue!? When I don't look closely every time, I am not sure, which mail was sent and which was not. THX a lot in advance
How to view sender's IP quickly?
I am using Microsoft Office Professional PLUS 2019. I have to do the following to view the sender's IP: Open the email. File > Properties. Look at the field of Internet headers to find the sender's IP. Is there a way (perhaps via a plug-in or macro) to see the IP in the preview? It would be fine if the entire header is displayed in the preview.
Junk Email list problem in Windows 11
Hello I am attaching a screenshot of a warning message I have newly received when seeking to relegate SPAM to the junk category when using Outlook on Windows 11. Regarding message counts, these are 7077 for blocked senders and 865 for safe senders. From what I can see, the folder 'Junk E-mail' to which my SPAM is normally directed when I select 'Junk -- > Block Sender' on right-clicking on the listed message in the Windows version of Outlook is not listed in the web version. Instead, on right-clicking in a similar fashion, I am given the option 'Block' directly. On further examination, I can clearly see that if I use this option, the message is sent to the folder 'Deleted Items' instead of the above folder, which, of course, does not lead to the warning message I refer to above. Do you have any suggestions as to the best way forward in managing SPAM within the Windows version of my Outlook account? Many thanks for kindly considering this query!Grey headings
I have been referred to here, as a Microsoft Community Support Specialist was not able to help me. I often tidy up my inbox, which means I have few emails from one period, but many email from a longer period of time. This was not a problem with Windows 10 on my old PC, but my new PC has Windows 11, which means that I am forced to have grey headings coming across my inbox for each date interval (I prefer to have my emails filtered by date of arrival. My question is a very small simple thing: How do I remove these grey headings? I have surfed the internet, but there is no solution out there. How do I get my view to look like this (my view from my old pc with Windows 10). As you can see, there are no grey heading stribes going across several places. It is much calmer. More peaceful. I get nerves looking at the the stribes in Windows 11. I want to be able to choose for myself what the apearance of my inbox, sent, and subfolders should be. I notice that the Deleted emails folder does not have these grey headings. So it is possible. I thank you in advance.Out of resources
I have a straightforward installation of Office 365 on Windows 11. Usually there's not much else running except Google Chrome and sometimes a large Excel workbook or small-ish Word douments or a photo editor. 6 months ago I started getting messages that Outlook had run out of shared resources and that I should close any messaging applications. I wan't able to fix it that way and had to restart Windows to get Outlook going again. Then the problem went away - I am not aware of any system or application changes around that time. A week ago it came back again and now it forces me to do a restart every few hours, sometimes more often, which is a real pain. How can I set about diagnosing the cause ? The only relevant thing I have thought of is to check RAM usage but I always seem to have at least 7GB free out of 16GB in total. The only clue I have is an odd thing - my Outlook syncs email from 4 email providers and I set one of the 4 inboxes to be the default to be open when Outlook opens. After the resource problem crops up, Outlook always defaults to one of the other email inboxes at startup. When there isn't the resource problem, Outlook is behaving just fine. Where should I start ?How do I export Thunderbird inbox mail into my Microsoft Exchange Server Inbox?
We have been trying to find good email client applications that have a unified inbox and do certain things we prefer. Upon doing so we used Thunderbird which by default for POP accounts it has the "Delete Messages after 14 days" selected... we did not realize this and have lost years worth of emails off of our Microsoft Exchange servers due to this issue. Thunderbird still has ALL of our emails... The size of emails and profile is about about 98gb... which is higher than Thunderbirds normal 2gb export. How do I export all of these inbox emails out of Thunderbird to then somehow import them back into our Microsoft Exchange server inboxes so they repopulate again for IMAP users? One article I read said the Import to Microsoft needed to be a CSV file but thunderbird does not export to CSV. Anyone else go through this issue and have a solution? It's extremely disruptive for a few our upper management that this has effected and we need to find a fix to restore all of the emails to the server that Thunderbird settings removed from it's POP settings.
New to 365 without IT support
A couple of things. One, I have no categories in my Outlook calendar. I can't add through 'Customise ribbon'. Any fix for that. Second, I have no 'Zoom meeting'. I had Skype meeting but I don't want that. How do I add that? And, third, and hardest to manage, I have an issue where applications decide not to work properly. Outlook, I can see my Inbox, but if I change to Sent it tells me it cannot read that folder. If I have open Excel, I cannot click that application on the Taskbar. I can ALT+TAB through to a file though. File Explorer shows my list of folders but the navigation pane, when clicked, replicates the folders but not what's inside the folder itself. Using a Lenovo X1 Thinkpad (only a year old). Problem happens in home environment but not in the office. Could that be a power issue? No network per se, though there is a lot of bluetooth and wireless at home.Outlook add-in: Need Office JS API to check if email is encrypted or not
We are using ItemSend event in outlook add-in; In which we monitor email contents like - subject, body, recipients, attachments and based on policies defined we decide whether to allow or block the email. As per our requirement, we want to know if the email is encrypted. Also it will be helpful if we get more information like if the email is encrypted then with which flag it is encrypted like (Encrypt Only / Do Not Forward / SMIME) ? Is there any API currently available for this in Office JS? Note: Currently add-in get's invoked if email is encrypted with (Encrypt Only / Do Not Forward). We want to somehow know in the add-in that email is encrypted. Environment Platform [PC desktop, Mac, iOS, Office on the web]: PC desktop, On the web Host [Excel, Word, PowerPoint, etc.]: New outlook Office version number: You have Microsoft Outlook Version 1.2024.708.100 (Production). Client Version is 20240712002.10 webview2 version is 126.0.2592.113 Operating System: win 11 Browser (if using Office on the web): Chrome
I have removed my hotmail account accidentally, how can i restore this?
I accidentally (Saturday 5/4/2024) deleted my hotmail account and am desperately looking for a way to get it back, preferably with content. It went as follows: In account settings, > your details > Manage your email address or phone number for login > I initially added my business email address under account aliases Next, I set my business address as the primary alias. Then I deleted my email, not knowing that it would mean deleting my account completely. I can't log in to my hotmail account anymore. Please can you help me to restore my email accountSome calendar and contact folder are missing on outlook mac
On my friend notebook in outlook (outloook 365 on mac, classic) suddenly some items disappeared from local machine folders. These items were custom named calendras, contacts, tasks etc., not the default ones! Of course I tried the usual troubleshoot steps: outlook restart, machine restart, turn on/off local machine folders in preferences. None of this helped. Finally I checked the "Outlook.sqllite" database, looking for these items in the folders table: they are not found in the sqllite database. At first it seems that outlook deleted all items under local machine folder (without any user interaction), and recreated the default empty local items for contact, calendar and tasks. Years of data are lost :( Question: is there any suggestion what could happend? Is there any tip from the community how to recover these items? ("Of course" my friend has no time machine backup.)Yammer Emails in Other Inbox
Today, all of my Yammer notifications show up in my Focused inbox. I would like all Yammer emails to appear in the Other inbox. However, for some reason they decided that every Yammer email comes from a different randomized email which makes it much harder to manage. If I select to "Always move to Other inbox" because Yammer invents a new email address for every notification. I can create a Rule for all Yammer notifications, but there is no Action to move an email to Other inbox. How can I get my Yammer notifications to go to Other inbox?
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