Recent Discussions
Organizing email account folders on PC
Since updating to the new Outlook, I am not able (on my PC or Mac) to drag and drop account folders to arrange them in a priority fashion. I have downloaded the classic version again, but the new version opens up anyway. I have tried on the app AND using a browser. Any help is GREATLY appreciated. I don't know if I am just not doing something correctly, or if that function is not available, except on my mobile devices. TYIA13Views0likes1CommentNew Outlook doesn't show my name in sent emails, only my email address (IMAP account)
Hello all, Just that problem. When I send emails through the new outlook the recipient sees my email address where it should be my name in the sender field. This is an IMAP account. I've searched for similar answers but they were a bit old and I am not sure if this has been updated yet. I've just switched from the Mail app in Win 11 to the new Outlook as I have been having some problems with emails stuck in the outbox and a lot of repeated drafts in that older app. So far that issue hasn't shown up in the new outlook and everything works fine, except for the thing that my name is not displayed in sent emails. It is not a problem with recipients who already know me, but for new ones it might look odd. Many thanks9.1KViews0likes21CommentsFormula columns in classic Outlook - count of recipients?
Rather than the standard "to" column that shows the names of everyone the email was sent to, I would like to see a count of aliases the email was addressed to. Is this something that can be done with a formula-type column? Bonus points if it can separate out to and cc into separate counts.28Views0likes3CommentsDrag and drop email-to-task (To Do) from favourites bug
It's been driving me crazy but I finally seemed to figure out why I could no longer drag emails into the ToDo pane to create tasks. Firstly, it seems that you can only drag emails to create tasks for business, or non-Microsoft accounts, I'm not sure which, or both. Secondly, you need to select an email from within the actual account in the left pane, NOT favourites. See this image: https://imgur.com/a/ZdyAvYb This bug may have been introduced in the last few months, as I don't recall encountering any issues until somewhat recently. Anyway, I hope this helps prevent someone from ripping out their hair like I was.292Views1like6CommentsNo Unified viewing of multiple email accounts withing Outlook Desktop 😡
Why is it now so hard to view all emails from multiple accounts on Outlook Desktop! You can do this on mobile device and mac so why not PC Version for Windows ! Yes I know you can do work arounds but why is this just not a feature that was there before. I have started using Thunderbird for this reason alone. Wake up Microsoft Outlook Team !16Views0likes2CommentsSpam and Junk
I have been using MS Windows almost from the day it was invented, at least since I purchased my first computer in the 1960's and similarly using MS Office in all its guises. Throughout that time I have been totally satisfied other than minor glitches, some of which were my fault. So why am I publishing this now? Because I am totally fed up with Junk and Spam. I have been diligently reporting it through the MS Report tool but I have concluded that far from reducing the number (50+ a day!) the number is actually increasing. Completely unrealistic email addresses happily pass through whatever filters are supposedly in place, threats that MS products are about to be disconnected are regularly received, threats that I have not paid for services I have never had (and don't want!) - the list is long. Why isn't the MS filter system working? A friend who uses Apple (I didn't mean to swear!) gets zero spam messages. If Apple can do it why not MS? Even as I have been typing this I have received a message saying my outlook account is going to be deleted. Please don't put this back on me, suggesting I change my email. I have a large email address book which would be a nightmare to change and not least probably cost a significant sum.44Views0likes2CommentsClassic Outlook Keeps "Not Responding" and freezing
Hi there, I tried to scour for something similar, but I couldn't find anything and/or it didn't work - so here I am - hopefully someone can help. Okay the facts - I use Classic Outlook (CO moving forward) and I run 5 email address in it - 3 are a domain for my company that I run and 2 are POP emails brought in from AOL. I run Windows 11. This is happening to 3 or my 5 work stations, all three are the ones on Windows 11. This started slow a few weeks ago, thought it was just low memory so went through and cleaned up old emails. I am not seeing these issues when using the 2 pop emails - just my company domain ones. Can open CO, taking some extended time but it is getting there. As soon as I try to send an email, reply to an email, change a signature within a new email - it either takes 5-10 minutes to load if we do not click again and just let it sit and think. The second I try and click something or try and scroll while waiting - it goes into 'Not Responding'. Some times it will load after 1 minute and sometimes it just get stuck. I have updated my CO, I tried the advanced 'online repair' through my system, I have tried disabling all my add-ons, I tried deleting my email account from CO and re-loading/logging in, I have checked my graphics card (something on google said to check it for updates), I have ran command prompts to check for internal Windows errors and I have come up short on everything.535Views0likes9CommentsSort folders in New Outlook
Hi all, New to the forum, so apologies if this has been asked (I could not find an answer by searching). In classic outlook I could sort subfolder by right click on the parent folder and sort A-Z. In fact, when I 'move' a folder, it goes to the top of the new folder, and does not seem to be a way to manually sort it. Is there a way to sort subfolders (A-Z is preference, but if that can't happen, then manually), in New Outlook?Solved51KViews8likes26CommentsFavorites shared folders not displaying related shared account
New problem with Outlook 20251212003.10 I have plenty shared mailbox, with every Inbox folder as Favorite to directly see when there is new incoming mails in some of it... Before, Outlook appended the account name to the folders having the same name... But not anymore... it's really problematic... How can i distinguish my different shared accounts ?Solved480Views0likes9CommentsOutlook Meeting Invitation Glitch
We’ve been experiencing an ongoing Outlook glitch where meeting invitations are being resent from our shared inbox without anyone triggering them. Some of these invites relate to meetings that have already taken place, and in a few cases the system has even removed some attendees unexpectedly. We’ve gone through all the details and can’t find any pattern in terms of attendees, dates, times, descriptions, or actions taken. It also doesn't seem linked to any one persons account in the shared inbox. It happens on both Classic Outlook and New Outlook, on both Teams meetings and F2F meetings. The resends happen at completely random times of day or night, including times when no one is online. This has happened repeatedly, and in total more than 300 unwanted emails have been sent over the course of a year. We’d really appreciate any guidance on why this might be happening, whether anyone else has experienced something similar, or how we can stop these automatic resends from occurring.52Views0likes1CommentHow to change order of accounts on Android (with many accounts) ?
I'm using Outlook for Android with more than 10 accounts (needed for personal, office, associations, ...) When I add a new account it's added at the end of the list. If I try to edit the list and change the order, the list need more that one screen to display everything. And I can't scroll down ! I can change the order by holding the double line on the left and moving up or down. But only for the accounts displayed on the screen (upper part of my account lists). I can't move the screen to the bottom of the list. If I put my finger on the name of the account (middle of each line), it's like holding the double line on the right. And only possible to reorder these first accounts. I've tried to use "My mobile app" on my computer and accessing the screen of my phone (expecting, that with my mouse I'll be able to scroll down) but not working ! And also trying to connect a USB mouse, but no more chance to scroll down. How can I access to the bottom ? Hope there is a trick to reorder instead of disconnecting all accounts and adding them again in the correct order 🤞16Views0likes0CommentsSetting up mail forwarding of an account with no Outlook license
Hi, Currently we have an account that can be used to log into office.com. There's no Outlook license applied to the account. As a result, if someone sends an email to it, it will be sent back because it's not a valid email address. (e.g. due to not having a license, there's no mailbox). I was wondering if it's possible to setup mail forwarding on this account? Or would it require an Outlook license? Sincerely, Jason69Views0likes2CommentsNew OUtlook Slow Sync gmail
I use New Outlook on W11 to access my gmail. There are two problems which I suspect are related: Slow to sync to incoming mail. 1 hour or more even though the incoming message(s) visible on gmail.com Having generated an outbound message using "New Email", on clicking "Send" the message goes to the Drafts folder and waits, sometimes over an hour, before sending it. Please help using every day language. Thank you Phil232Views0likes7CommentsOutlook changing styles/colors of incoming email?
HI friends - I recently got an email from a research org named ORCid and I noted when I received the email that it was hard to read - the text was a lightt grey on white, or light grey on dark grey in dark mode: I emailed ORCid back and explained that this was going to fail any WCAG/Accessibility checks, and could they take a look. I spoke back and forth with their internal developer who insisted that it didnt look like that on being sent - he sent me examples from his own inbox as proof: And these look perfectly fine. Weirdly - when I forwarded this email to a colleague, they showed me on their screen it appeared as intended with the tetxt darker and more legible. They forwarded it back to me - and surely enough, it looks correct. This using the Outlook desktop app in both old and new mode - and dark or light profile - and also in the web outlook as well. Im really confused as to how/why when I receive it the first time it looks so unreadable? Any advice would be awesome.94Views0likes1CommentOutlook for Mac missing ToDo
Since a recent update, our Mac clients don't have any way to view ToDo or Tasks in the New Outlook. The tasks don't show in the My Day/Task pane, nor do we have a ToDo Icon ion the left sidebar like users of New Outlook on Windows do. Accessing OWA is now the only way for users to see tasks/flagged emails, but very much not the preferred solution since there IS a desktop client which should do that. Microsoft® Outlook for Mac Version 16.105 (26011018) This is a serious usability issue, is this really a design decision or some sort of an issue?243Views2likes2CommentsHow to stop conversation threads from automatically expanding in the inbox
I have my inbox grouped by conversation. It appears as one email header with an arrow on the left indicating that it is a conversation which is great. The problem is that when I select the conversation, automatically my inbox expands showing every email in the conversation. I dont want it to expand automatically. I want it to remain condensed until I tell it to expand. Is there anyway to do this? It is driving me crazy24KViews1like10Comments'Ghost' To Do Task Visible in Counter of 'All' - But Nowhere Else - Unable to View 'All'
I have an interesting case in Classic Outlook (Version 2511). There is an extra item in the 'All' counter in To Do that is only visible in one instance of Outlook. If I use Outlook on the web or the To Do app itself - all tasks and counts are accurate. Even the Planner app in Teams shows the correct tasks and number of them. In my Outlook Classic at home it works properly and displays the number of tasks correctly. But not in my Outlook Classic at work. In fact - if you try to click on the 'All' itself - the display simply blanks out and you have to close and re-open Outlook to get To Do to open again. I've tried the obvious already. Thinking because it only happens in Outlook Classic at work - I've already completely wiped my ost file and rebuilt it from scratch. I've started outlook with various 'clean' flags. None of them have been able to clear the phantom count that will crash To Do from within classic Outlook. What is being overlooked? As you can see below - the number of 'All' is always one more than what it should be.15Views0likes0Comments
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