Recent Discussions
Emails to self considered JUNK, no way to fix unless... (partial solution enclosed)
Any email that I send to myself, from one of my outlook emails, gets classified as JUNK and put in the junk folder with the other 600 junk mails a day. I try to mark it as not junk in the app or in edge and it will NOT allow me to do that. It will not allow me to make a rule or fix it. What does work: Go into your android phone and use the outlook ap. Simply mark it as "Not Junk" and it will take. Android gets the job done. Microsoft will not. WHY would Microsoft classify email from my address as junk and not allow it to be fixed?
Bizarre Yahoo Mail Connection Problem
I have Outlook 365 installed on two Windows 11 Pro PCs. Latest updates. On one PC, I can use Outlook 365 as a mail client for my Yahoo mail account using the "old" interface, No issues. On the other PC, Outlook 365 also used to work as a Yahoo Mail client but started having connection issues. I've tried everything under the run to reconnect Outlook 365 to Yahoo Mail - no dice. This includes completely uninstalling and trying to reinstall Outlook 365. Here is where it gets bizarre. If I switch to the "new interface" the Yahoo Mail account shows up and connects. Switch back to the old interface, Yahoo Mail disappears. I hate the new interface and need Outlook 365 to work on this second PC the same way it works on the first one. Any ideas? Thanks!
Promotion Folder in Outlook - how to stop emails from going into this folder
Does anyone have idea how a Promotion Folder gets created in outlook and how we can get rid of it from outlook for all users? Creating an inbox rules method seems pretty annoying as users need to list individual senders every time they get the emails from different senders in promotion folder.Outlook for Mac, 365, Contact List
I have Outlook for Mac, new Outlook, with a Microsoft 365 custom domain account. I wasn't to create a Contact List. I have some addresses that I want to add that are not in my account Contacts. How do I add these names with the the name so when it is add to the list shows as follows: Len Levin xxxxx.domain.com Thanks Len
Outlook for MacOS will not filter unread messages
My boss uses the legacy view on his Office 365 Outlook App on his MacBook. Its version 16.82. He has thousands of emails, when he trys to filter unread, it shows up blank. I changed my mac to the legacy view, and it does the same. How can I make the Unread messages appear when filtered for them?
Performance Reviews & Surveys over Outlook?
Hi Community A bit of an odd question this one. Our HR team started realizing we rely on Outlook a lot for communication sometimes even more than Teams (Oddly enough). We are planning to send our regular anonymous employee engagement surveys and maybe our annual reviews through Outlook. Does anyone have any experience with surveys and review forms inside Outlook? Do you embed Microsoft Forms?Outlook Meeting Invitation Glitch
We’ve been experiencing an ongoing Outlook glitch where meeting invitations are being resent from our shared inbox without anyone triggering them. Some of these invites relate to meetings that have already taken place, and in a few cases the system has even removed some attendees unexpectedly. We’ve gone through all the details and can’t find any pattern in terms of attendees, dates, times, descriptions, or actions taken. It also doesn't seem linked to any one persons account in the shared inbox. It happens on both Classic Outlook and New Outlook, on both Teams meetings and F2F meetings. The resends happen at completely random times of day or night, including times when no one is online. This has happened repeatedly, and in total more than 300 unwanted emails have been sent over the course of a year. We’d really appreciate any guidance on why this might be happening, whether anyone else has experienced something similar, or how we can stop these automatic resends from occurring.
Can Outlook email be corrupt on the Microsoft Server
Good day, I am not sure where to post this, hopefully this is the right spot. I have a free Outlook email address that has server as my primary personal email since day dot. Today it has stopped sending and receiving email. I have tried on my mobile via the Outlook email client and another non Microsoft client and also on my computer using Outlook app. When I try to access it via web browser it either displays an http 500 error or just sits there doing nothing. I have setup another outlook email account and this works fine in all clients and browser. I have tried calling Microsoft on the support line and the automated bot asked me what device I am using, I said Microsoft PC, she said she didn't understand me, so I said android mobile, she said she didn't understand me, kindly suggested I ask support via the web and hung up on me. I can't get onto chat, the web sends me around in circles. Hmm, but I digress. I guess my question is whether it is possible there could be corruption at Microsoft server end and, if so, how would I go about getting it corrected so that I can send and receive emails again? I also noticed checking for subscriptions in Outlook Desktop it just hangs, it doesn't show Microsoft 365, which it does with the other email address I created. Any help whatsoever would be greatly appreciated. PS I have tried repairing the Outlook file but as suspected that's not the issue as it is I can't connect via web browser access directly to the outlook server either or on another client email app. Thank you.Lost access to old Microsoft hotmail after alias change
Hello, I had an old Microsoft email address (hotmail) that I used to register my Microsoft account here. I have just logged in here using the new alias email address. So, I added a new alias email address and made it primary. After that, I somehow removed or lost access to my old email address. Cant see it or make it primary. Microsoft Authenticator on my phone still shows my old email on top but works for this new e-mail address. However, external websites (for example Booking.com) probably still send login verification codes to my old email address, which I no longer have access to. I need assistence with restoring access to my old Microsoft email address, or re-activating it as an alias, or getting official confirmation that the old address is permanently deleted. Please advise on what can be done. Thank you.
Office outlook 365 .. where are emails saved?
I have office outlook (not the desktop version), i.e. https://outlook.office.com/mail/ After hours of searching I have found no way to save/export all my emails to a new computer. The office outlook does not have any export function even for the archive folder. The new computer has a 365 desktop outlook.How to import 365 Web Outlook emails to a desktop 365 Outlook?
I already posted this question: https://techcommunity.microsoft.com/discussions/outlookgeneral/office-outlook-365-where-are-emails-saved/4496424 Which explains my problem not being able to add another account to my desktop 365 Outlook. Do you need me to reiterate here?Attachments to calendar events
I have outlook version 16.106.1 and for some reason the attach file icon is not active. Can I get some advice on how I can activate this so I can add attachments to events I schedule in my calendar. I don't seem to be able to even copy over emails to scheduled events. Any advice appreciated.Mac-Outlook - Attach files to a calendar or an appointment
Hi, I've been using Outlook on Windows for many years. I especially like the calendar with its many functions as a professional tool. In my calendar entries or appointments, I like to save documents that are important for the appointment. E.g. PDFs or Word files. This is possible without any problems under Windows. The documents can simply be dragged into the appointment and I can save any file. This function does not seem to be available in Outlook for Mac. Even with the completely new version from 2021 this does not seem to work. I have already tried to move my entire Windows calendar to the Mac for a test. All calendar entries are fully visible and usable after the move to the Mac! Including the all attachments (PDFs and every other files attached). But I cannot create a new entry with a PDF attachment. Is there a solution to the problem? Am I missing something?
Support for auto-filing sent emails
I am looking for a solution to this scenario in the New Outlook: I send tens of emails per day The sent emails are stored in the Sent Items folder I need to manually move each of them into the sub-folders in my Archive folder - e.g. one for support cases Is there any way to automate the step (3) - i.e. to automatically file the sent emails into the folders they belong to? The Classic Outlook had "When replying to a message that is not in the Inbox, save the reply in the same folder" which is not present in the New Outlook. Maybe the New Outlook should have something even more powerful? In addition to this feature, a button suggesting into which folder each message should be filed? Finally, the Outlook Rules are very powerful but they do not apply to the sent emails. Maybe time to generalize these?Outlook lock screen widgets not available on iOS
Hoping that someone can point me towards a forward looking statement / roadmap insight that shows that Microsoft will bring lock screen widgets for iOS to Outlook. This has been an odd oversight for more years than it should, more specifically it’s the lack of a calendar widget that is most frustrating. Apple Mail, Spark, Fantastical, Calendar 5, Widget Smith & many more all offer this core experience feature. What is most surprising, even Excel and PowerPoint, both have Lock Screen widgets (as does Edge, Co Pilot and To Do), so surely the main calendar app should? Sadly I can’t use the setup my M365 account in native mail or other calendar apps, because of corporate security policy forcing only Outlook, else I’d use the native Calendar.App widgets. Any other work arounds that folks have found? Thanks in advance.
Failed to send emails to outlook/hotmail recipients, returns error 550 5.7.515
We are supporting vendor of a public service, the system sends email notifications to patrons every day. The volume is around 20000-25000 emails per day. Recently, our mail server got large amount of bounced back emails (around 25%) that were not able to deliver to patrons with hotmail/outlook/live/msn email account. From the returned "Diagnostic-Code: smtp;550 5.7.515", understand that it's because of the requirement of SPF (Pass), DKIM (Fail) and DMARC (Pass) authentication. However, currently our email infrastructure can't support the change of DKIM configuration. Can we request Microsoft to add our domain in whitelist and allow us to send emails to notify our patrons? Any way to contact hotmail/outlook/live/msn postmaster? Please advise, thanks.
Recent Blogs
- We’re excited to announce that the new Outlook for Windows, Outlook for Mac, and Outlook for iOS and Android now support easier iCloud Mail, Calendar, and Contacts access. You no longer need to cre...Oct 30, 2025
- As technology moves forward, so do the ways we communicate. The world is rapidly changing with cloud computing, hybrid ways of working, and generative AI. To keep up with all these changes, Outlook i...Jun 24, 2025
