Recent Discussions
Confusing, extra "cursor", in Outlook Calendar Appointment body
For some time now, across machines, and over at least a small number of Microsoft Office version updates (all from Microsoft 365 subscriptions), [Windows 11 desktop, current Office version Microsoft® Outlook® for Microsoft 365 MSO (Version 2606 Build 16.0.20131.20152) 64-bit] when I click to create a new Outlook Calendar entry, a thing that looks like a cursor appears at the top-left of the new Calendar appointment Body pane (non-blinking), while the real cursor (blinking, but somehow very slightly less eye-catching) is in some other field (usually Location, but sometimes Title). This happens, too, sometimes, when just opening an existing Outlook Calendar entry. The result, often, is that I inadvertently start typing into the Location field what I mean to put into the Body, or, worse, with existing Calendar entries, I clobber the existing Location field contents. Screenshot: I do not use any cursor accessibility settings; I just have the cursor size set one up from the default (I think). How to get rid of this confusing extra not-cursor in Outlook Calendar Appointment windows? (n.b. Outlook Classic; I don't use the "new" Outlook). thank you, -Jay
Outlook refused a valid email address
When I try to add a mailto:email address removed for privacy reasons address to my Classic Outlook account, Outlook refuses to recognise btopenworld.com as a good email domain. Everyone else does, why doesn't Microsoft? It is a synonym of btinternet.com, so what's going on?
Outlook Not Syncing
Outlook is not syncing my emails properly. New emails are not coming, and sometimes sent emails stay in the outbox. I also get connection or server error messages. I have checked my internet connection and restarted Outlook, but the problem still continues. Please suggest how to fix this issue.
Intermittent connection error with an IMAP mailbox
One of our customers is having an issue with new Outlook where after we set up their email as IMAP (which we host), after a while Outlook would no longer recognize the password. When they went into Settings, it showed a message says "Sign-in is required. Click Sign in to resolve." The customer did that, and the sign in failed, so they closed new Outlook and did something else for a while we investigated. However, the user came back to the computer a little later, opened Outlook on a lark, and everything was back to normal and they could see all their email again. Does anyone have any idea of what might be causing that? The customer forwarded screenshots of the information they got when they clicked "Troubleshooting Details", but I don't know how helpful that will be for y'all.The advertising choices...
Ramming advertisements into Outlook was always weird, but actively doing this is just straight up messed up. While I cant fathom how people fall for these or other scammy behavior.... People do and its in poor taste to basically host click bait adverts. But I know microsoft dont give a a frick. Also who even uses McAfee!? Do they simply still exist through these practices?Outlook search not returning results from body of email
Does anyone know if there is any big with classic outlook im running on windows 11 build: 26200.7019 25H2 when i search on classic outlook ever since i got a new windows 11 laptop it doesnt return search results from body of the email only from sender and subject any insights into this?
New Outlook: 'To' field not auto populating as I type address in new email
Hi everyone, When using 'new' Outlook, when I create a new email and start typing a recipient in the 'To' field (or CC, or BCC), it doesn't display a list of potential recipients at all. Rather I have to type the entire email address (the same if I create a new calendar event). If I revert back to Classic Outlook, all works perfectly and I can select the recipient having only typed the first letter. I have been using new Outlook for a while and this issue has only started in the past 24 hours. Anyone seeing the same, or have any suggestions on a possible fix? ThanksHow to Permanently Remove the Wunderlist Add-in from Outlook Classic (2026 Fix)
How to Permanently Remove the Obsolete Wunderlist Add-in from Outlook Classic Validated workaround for Windows and Outlook Classic Important: This workaround was successfully validated on Outlook Classic with Office Home & Business 2024, Windows 11 and a personal Microsoft account. Other Outlook or account types may behave differently. At a glance Item Details Estimated time 10–15 minutes Difficulty Intermediate Risk Low Outlook restart required Yes Windows restart required Yes Tested environment Outlook Classic, Office Home & Business 2024, Windows 11, personal Microsoft account When to use this guide • Wunderlist and Quick Add appear on the Message tab when an email is opened. • Clicking Wunderlist produces an add-in loading error. • Removing Wunderlist from Customize Ribbon only works temporarily. • Clearing or renaming the Office WEF cache does not permanently remove it. • Wunderlist does not appear as a normal COM add-in. Before you start Close Outlook and every other Microsoft Office application. Open Task Manager and confirm that OUTLOOK.EXE is not running. Step 1 – Open PowerShell Open Windows PowerShell or PowerShell 7. Administrator rights are not normally required. Step 2 – Locate the cached Wunderlist manifest Copy and paste the complete command below into PowerShell, then press Enter: $matches = Get-ChildItem "$env:LOCALAPPDATA\Microsoft\Office\16.0\Wef" -Recurse -File | Where-Object { $_.Name -notlike "*.metadata" } | Select-String -Pattern "Wunderlist" -SimpleMatch $matches | Select-Object -ExpandProperty Path -Unique | ForEach-Object { Write-Host "`nFILE: $_" Get-Content -LiteralPath $_ -TotalCount 25 } Expected result: PowerShell should show a manifest containing entries similar to: <Id>56d1645a-c00a-4c3b-b676-63bde48359c3</Id> <Version>1.7</Version> <ProviderName>Wunderlist</ProviderName> <DisplayName DefaultValue="Wunderlist" /> If PowerShell returns no result, stop here. Open Outlook once, open an email, close Outlook completely and then repeat Step 2 so Outlook has an opportunity to rebuild the web-add-in cache. Step 3 – Copy the manifest to the Desktop Run the following PowerShell command. It automatically finds the Wunderlist manifest and copies it to the Desktop as Wunderlist-manifest.xml: $source = Get-ChildItem "$env:LOCALAPPDATA\Microsoft\Office\16.0\Wef" -Recurse -File | Where-Object { $_.Name -notlike "*.metadata" -and (Select-String -LiteralPath $_.FullName -Pattern "<ProviderName>Wunderlist</ProviderName>" -SimpleMatch -Quiet -ErrorAction SilentlyContinue) } | Select-Object -First 1 if (-not $source) { Write-Error "The Wunderlist manifest could not be found. Re-run Step 2 and confirm that the manifest exists." } else { $destination = Join-Path $env:USERPROFILE "Desktop\Wunderlist-manifest.xml" Copy-Item -LiteralPath $source.FullName -Destination $destination -Force Write-Host "Wunderlist manifest copied to: $destination" } Expected result: a file named Wunderlist-manifest.xml appears on the Windows Desktop. Step 4 – Add the manifest as a custom Outlook add-in 1. Open Outlook Classic. 2. Go to Home > Get Add-ins. In some versions, use Home > All Apps > Get Add-ins. 3. Select My Add-ins. 4. Scroll to Custom Add-ins. 5. Choose Add a custom add-in > Add from file. 6. Select Wunderlist-manifest.xml from the Desktop. 7. Accept the warning if Outlook asks whether the add-in should be trusted. Expected result: Wunderlist appears under Custom Add-ins and is marked Added. Step 5 – Remove the custom add-in 1. Under Custom Add-ins, locate Wunderlist. 2. Click the three-dot menu beside Wunderlist. 3. Choose Remove. 4. Confirm the removal. This is the critical step. Adding the cached manifest as a custom add-in exposes a working Remove option for the otherwise orphaned Wunderlist registration. Step 6 – Verify the fix 1. Close every Outlook window. 2. Use Task Manager to confirm OUTLOOK.EXE has stopped. 3. Reopen Outlook and open an email. 4. Check that Wunderlist and Quick Add are absent from the Message ribbon. 5. Close and reopen Outlook a second time and check again. 6. Reboot Windows, open Outlook and open an email one final time. Success criteria • Wunderlist no longer appears on the Message ribbon. • Quick Add has disappeared. • The add-in remains absent after two Outlook restarts. • The add-in remains absent after a full Windows reboot. Optional cleanup • Delete Wunderlist-manifest.xml from the Desktop after the fix is confirmed. • If you previously renamed the WEF folder to Wef.old and Outlook has created a new working Wef folder, you may delete Wef.old after confirming all add-ins work normally. Do not delete individual manifest files from the active WEF folder. It contains manifests and resources for several Office add-ins, not only Wunderlist. Why ordinary removal methods failed Removing the ribbon group only hid the visible command. Clearing the WEF folder removed the local cache, but Outlook recreated the cache and restored the obsolete Wunderlist manifest. Temporarily importing that same cached manifest as a Custom Add-in allowed Outlook to expose a valid Remove command for the orphaned registration. On the tested system, removing it this way survived multiple Outlook restarts and a full Windows reboot. Technical reference Property Value Provider Wunderlist Manifest ID 56d1645a-c00a-4c3b-b676-63bde48359c3 Manifest version observed 1.7 Temporary filename Wunderlist-manifest.xml Troubleshooting The search command finds no Wunderlist manifest Open Outlook, open an email containing the Wunderlist ribbon command, close Outlook fully and repeat the search. Also confirm that the folder %LOCALAPPDATA%\Microsoft\Office\16.0\Wef exists. Outlook refuses to add the XML file Confirm that the copied file contains <ProviderName>Wunderlist</ProviderName> and that the filename ends in .xml. Re-run Step 3 rather than manually renaming a different file. The Remove option is missing Confirm that Wunderlist appears under Custom Add-ins and is marked Added. If it appears only in the general catalogue with an Add button, it has not yet been imported from the XML file. Wunderlist returns after the reboot Repeat Steps 4 and 5 and confirm that the custom add-in was removed through its three-dot menu. If it still returns, the account may be reprovisioning the add-in and Microsoft Support may need to remove the server-side registration.Edited Netaddress Email Keeps Duplicating
In Outlook 2016 I have two IMAP accounts, one to exchange server that allows a read email subject line to be edited then saved without problem. The other is to a Netaddress email server. When I follow the same edit and save procedure in a Netaddress email it duplicates over and over, the only way to stop it is to close Outlook. So is this an undesirable feature of Outlook or is it a Netaddress problem or both?
Outlook.de DKIM and DMARC records broken
Outbound mail from outlook.de carries a DKIM-Signature with d=OUTLOOK.DE; s=selector1, but the corresponding DNS TXT record at selector1._domainkey.outlook.de does not exist. This causes receiving servers to report dkim=permerror (no key for signature). To reproduce: Send a mail from any @outlook.de account Check the DKIM-Signature header — it references selector1 Run: dig TXT selector1._domainkey.outlook.de — no record returned The domain outlook.de also has no DMARC record published (dmarc=none). Some header information: Received: by 2002:a05:6a11:e41c:b0:73b:6833:703f with SMTP id em28csp1732536pxc; Tue, 21 Jul 2026 07:23:10 -0700 (PDT) [...] ARC-Authentication-Results: i=2; mx.google.com; dkim=permerror (no key for signature) header.i=@OUTLOOK.DE header.s=selector1 header.b=mWWTJtqO; arc=pass (i=1); spf=pass (google.com: domain of email address removed for privacy reasons designates 2a01:111:f403:d20f::3 as permitted sender) [...] I leave out DNS this time as the discussion was marked as spam, but you can easily check it yourself: dig TXT selector1._domainkey.outlook.de and dig TXT _dmarc.outlook.de return no entries as all. So obviously the DNS records are not published. This leads to bad email reputation - so emails are either in SPAM folders or get rejected completely. Can someone from MS look into this and fix it. This is at least the case since June 2026 - see also https://borncity.com/blog/2026/07/02/patzt-microsoft-bei-dkim-fuer-outlook-de/ (which is in German unfortunately) - but that is the exact issue.Outlook icon in taskbar can start two outlook.exe processes
When the startup icon for Outlook Classic is pinned to the taskbar (laptop, Windows 11), a double-click can start two Outlook processes. I have been unable to convince my lovely wife that a taskbar icon should be clicked only once, but her trigger finger is too itchy. So we unpinned the icon from her taskbar and now she starts Outlook from a desktop shortcut (which is double-clicked). The problem: When Outlook is not running and the taskbar icon is clicked, it begins to start Outlook. But if the user double-clicks very quickly, the first process is not yet exposed and a second process starts. The window opens for the first process, and no window opens for the second process. Then, when the Outlook window is closed, it only exits the first process, and the second process is still active with no window. Later, the user clicks the taskbar icon to start Outlook again (because no window is visible), but no window will open (because a process is already active). The workaround is to open task manager and kill the bogus process (or logout or reboot), but my lovely wife doesn't know what the task manager is, so she asks me. Which is fine, I am happy to be my wife's workaround, but the real problem is that Windows is starting two Outlook processes. In some cases this causes problems with IMAP synchronization, and then my wife doesn't realize that a sent email is stuck in the outbox forever, waiting for a sync that never happens. In fact, my wife is a pretty capable Outlook user, but not when Windows can't manage M365 applications that should not be running twice.
The Unnecessary Complexity of Microsoft 365 & Outlook Classic: A UX Admin Nightmare for BYOD
I recently needed to remove a corporate Exchange account from a personal device running Microsoft 365. What should have been a one-click action exposed a deeply flawed and convoluted architecture: Primary Account Lock: Outlook Classic fundamentally prevents the removal of a "Primary Account" from its GUI. The only functional workaround is completely destroying the Outlook profile via the Control Panel or Registry. MDM Overreach on BYOD: When adding a work account, MDM and Entra ID policies immediately override local user control. There is zero clear exit strategy or automated cleanup for the end-user when that corporate relationship ends. Monolithic Click-To-Run Architecture: Attempting to simply uninstall the obsolete Outlook Classic application is impossible through standard Windows settings. It required deploying the Office Deployment Tool (ODT) and executing a custom XML configuration script just to exclude a single application from the Microsoft 365 suite. This forced integration and lack of modularity is a highly anti-user experience. Microsoft must separate corporate security enforcement from personal device ownership and provide standard, modular uninstallation options for its desktop applications. Forcing users to use PowerShell and ODT for basic software management is an unacceptable standard for modern UX.How to set your display name in the New Outlook?
In Outlook Classic (or Legacy), I could easily set my display name by going to: File -> Account Settings -> Account Name and Sync Settings -> Your Name When configured this way, the emails I sent would display my name, followed by my email address in parentheses. This worked flawlessly for both my work and personal email accounts. However, when using the New Outlook, the emails I send only show my email address. My name is no longer displayed as the sender. Is there any way to make the New Outlook send emails with my name displayed as the Classic version does? Any help or workarounds would be greatly appreciated!
User can't see some emails after loading PST
Recently I helped a user migrate from an IMAP mail to Outlook. I downloaded the PST file from the old IMAP account and loaded the file into his new account, all in Classic Outlook as this user refuses to use the new Outlook. However, during the load of old mail he would stop receiving any new mail. To fix this I created a new profile and that did allow new mail to arrive, however, the mail from the backup didn’t show. I then loaded the backup into the new Outlook and it only loaded mail up to 2022. After this, we loaded the PST into Outlook Classic on a different device as to not disrupt workflow, but that also didn’t solve the issue. I loaded the PST file into a testing account, and it did load all the files, from 2020 to the date the file was created.Outlook for Mac 16.113 Search not functioning in Legacy View
Title says it all. I have reindexed Spotlight, I have reverted backwards to .112 and .111 and no matter what I do, I can not get the search function to work again in Legacy view. Search works in the "new" Outlook for Mac, but not in Legacy, which I greatly prefer. Please help me, someone! I knew there were discussions about .112 search not working, and XML messages, but I haven't found this issue posted anywhere.
Feature request: meeting cancellation by organizer in M365 Copilot
During a recent usage of M365 Copilot, I identified a capability gap that significantly limits calendar-related automation. Current situation Copilot can: find meetings in my calendar, identify meetings where I am the organizer, interactively ask which meetings should be processed. However, Copilot is currently not able to cancel organizer-owned Outlook meetings and send cancellation notifications, although this is a natural next step in the workflow. Requested capability Cancel individual meetings organized by the user Cancel recurring meetings or selected instances Send a custom cancellation message to attendees Support bulk processing (e.g. vacation preparation) Example use case Before a planned absence, a user asks Copilot: Find all meetings during my vacation. Show only meetings where I am the organizer. Ask me for each meeting whether it should be cancelled. Cancel the selected meetings and send a predefined message such as: "Florian planned absent." This would be a valuable productivity enhancement for Outlook and Copilot users who manage large numbers of meetings. Could you please advise whether this capability is already planned, whether a feedback channel exists, or which product team would be the appropriate owner for this request?
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