Forum Discussion

AriDint's avatar
AriDint
Copper Contributor
Jan 04, 2026

Unable to log into outlook.com with password

Hi,

I've had this problem for several months already, hoping it's a bug and will rectify itself, but it hasn't.

When trying to log into outlook.com, I automatically get the option of receiving a code via an alternate email address.

When I chose the option to enter with a password, I get the following error, even though I am definitely using the correct username and password. I have checked so many times, and to be sure I even changed my password, without avail.

This is very frustrating, because every time I get logged out, it forces me to disturb family members to get the code from them so I can log in again.

BTW, other family members do not have the same problem, even though we all use the same computer and browsers, so I'm guessing it's something specific with my login.

I am very hopeful that someone has a solution to this problem, because it has become very annoying.

Thanks in advance,

Ari

P.S. - Please don't state the obvious and repeat what the error says, because that ISN'T the problem.

No RepliesBe the first to reply

Resources