Recent Discussions
Signature - Table Borders Showing
My work colleagues have outlook signatures. They use tables and the borders in their tables don't show. I created my signature in Microsoft word and made mine look very similar and made the borders transparent. I used these settings to make the border of the tables transparent: I pasted it into the signature in Outlook, but the borders show. The editor in Outlook does not give the option to remove the borders. What do I do?
Outlook 365 - Lost Features in older Outlook versions
Outlook 365 is the biggest bag of bugs that I have ever seen in any product released for sale to the Public. Whoever wrote it should be fired. Outlook 365 has lost features that old versions of Outlook used to do routinely. I created about a dozen .pst files to categorize and store my emails. When I try to move an email from the Inbox to a storage location, it may not even let me move it. When it does allow it to be moved,, the email then re-appears in the Inbox. The .pst files cannot be moved to be arranged in my preferred order. Old versions of Outlook did that just fine. When I was doing programming, I would have been embarrassed to give something so anti-user-friendly to my users. We used to call something this bad "the abortion that lived".
Important email completely disappeared when sending
I am using office 365. I spend a lot of time writing this email. It included one other email as an attachment. When I sent it it simply disappeared. The only sign that it had ever existed is the following failure message: Your message did not reach some or all of the intended recipients. Subject: Re: Mr Elliot Gingold - quote for recliner - Urgent Sent: 28/05/2026 5:18 PM The following recipient(s) cannot be reached: S****** 28/05/2026 5:26 PM ****** on 28/05/2026 5:26 PM E******x on 28/05/2026 5:26 PM This message could not be sent. Try sending the message again later, or contact your network administrator. __________________________________________________ Diagnostic information for administrators: __________________________________________________ Error is [0x80040305-0x00000000-0x00000000]. Failed to upload attachments to server (error 0x80040305). Submit-Message failed: message id(1), failure enum(29), HResult(0x80040305), EC(0). *(Names of recipients hidden) I cannot try to send it again as it has completely disappeared. No trace of it in Drafts, Outbox, Sent Items, Deleted Items, or anywhere else! The only mistake on my part I can find is that I am now using New Outlook!! Is there any way I can get my email back again? Or is the time I spent on witing this email gone up in smoke?? Elliot
Outlook search not returning results from body of email
Does anyone know if there is any big with classic outlook im running on windows 11 build: 26200.7019 25H2 when i search on classic outlook ever since i got a new windows 11 laptop it doesnt return search results from body of the email only from sender and subject any insights into this?
New Outlook autocompletes an address that is no longer in use and I can't seem to delete it
Topic says it all, really. Client of mine has a new company and when I type the start of his name Outlook autocompletes for his old company even though it is no longer in my address book and his contact is updated with new information. I seem to recall there used to be an "x" that would let me delete incorrect autocompletes, but I can't find anything and Copilot has no useful suggestions. The autocomplete comes up in both the web version of Outlook--I basically never use this--on my PC which I primarily use, and IOS.
You’ve tried to sign in too many attempts with incorrect password or account .
For 3 weeks now every time I try to sign in I get that message but account and password is correct, I have reached out to chat support every day for a fix have even done all trouble shooting steps multiple times a week. I recently got told that it is a known issue with the server and it is at Microsoft ends but there is no time line to fix it. It’s know become a joke that I’ve been locked out for 3 weeks with no help .
"You've tried too many times to sign in with incorrect account or password"
Over the last 2 weeks or so, I have been receiving this message when I log into my email account. I haven't been logging in with the wrong information - I have been very careful. The message appears when I sign in via my lap-top and my mobile phone. I have even changed my password and cleared cache. It is causing me significant problems. What is the solution, other than waiting 24-48hrs for it to rectify itself? Thank you.Quick Parts are Now Available in New Outlook
Quick Parts have officially arrived in the New Outlook experience, and many users have been asking how they work and what has changed from Classic Outlook. I put together a short walkthrough covering how to create, insert, and manage Quick Parts, along with a few notes on features that didn’t make it into the new version. 🔗 Video overview: https://youtu.be/k3rVgpGmSFs?si=rvEdCK_WgBhjlLcj 🔗 Blog post: https://traccreations4e.com/new-outlook-quick-parts Hope this helps anyone transitioning to New Outlook or supporting others who are. If you’ve already tested Quick Parts in the new interface, I’d love to hear what you think. #traccreations4e-p25 2/15/2026
Meeting series disappeared in organizers calender
Hi, This is Sean from Geneva Actions team, and I am writing to ask help for an issue with my calendar. A meeting series are disappeared from my calendar and I am the organizer of this meeting series. Is there a way to get it back rather than create a new series? I don't want to deprecate it because our team has many valuable discussions in that channel. Could you give me some suggestions/instructions on how to fix it? Thank you very much! SeanOutlook Android “Sync Contacts” disabled for Microsoft 365 Business Standard tenant
I am the Microsoft 365 tenant administrator. Outlook and Authenticator work correctly on Android. The “Sync Contacts” toggle inside Outlook is disabled/greyed out. Native Exchange setup hangs on “Retrieving account information”. No Intune license available (Business Standard tenant). How can I enable Outlook contact synchronization with Android Contacts?Outlook delegated inbox
We have 10 users all have newer Dell windows 16gb 256gb at least laptops all users use classic outlook at the moment. they all use two monitors with the laptop They are all currently in three inboxes one inbox for order inquires, one inbox for orders which is delegated and the one we have issues with and there personal inbox. They like to use a inbox as a work queue users find the email they want to work on forward it to there personal email and move the email out of the queue inbox. While using the queue inbox as an archive. Everyone has cache turned off nothing is downloaded locally for the shared inbox. We originally had each user on the team sign into the inbox with the same credentials not best practice but this team started with two people and quickly grew. We now have users delegated to the inbox we run into several issues. The outlook drags with everyone in the inbox The outlook does not keep kept up say someone deletes an email someone sitting right next to that person would still see the deleted email in the shared inbox. Causing duplicated works Delegated inbox moves deleted items to users personal inbox same with sent items. Analytics and reporting and archiving is a whole other issue but not what I am honestly looking for help with. MSP wants to get users on a mail handler but the team does not want to have another tab open even when an extra monitor was offered. They also do not like the idea of going back in forth between two different inbox systems. " we basically will have two outlooks" Team wants something light weight even asked if there was some sort of extension for outlook. Storage wise it has a 50gb storage with an online archive archiving takes place every 3 months. the storage stays at 60-80% if it hits 90% or over the inbox is almost not functional. We thought storage and usability corelated but today we had issues at 70% continually. I know i sound green please be as brutal as needed my pride is less important than this issue. In the off chance someone has been in a similar issue would appreciate any insight on how they navigated it and really wanting to learn.Classic Outlook event-based add-in: fetch/XMLHttpRequest fails in JavaScript-only runtime
We are testing outbound HTTP from an Outlook add-in event-based activation handler running in the classic Outlook for Windows JavaScript-only runtime used by: <Override type="javascript" resid="JSRuntime.Url"/> Question Is response-bearing HTTP via fetch or XMLHttpRequest officially supported from the classic Outlook for Windows JavaScript-only event runtime? If it is supported: Are there additional manifest, policy, trust, or runtime requirements beyond: absolute HTTPS URLs, <AppDomains>, .well-known/microsoft-officeaddins-allowed.json, Office.actions.associate(...), and using a single bundled JS file? If it is not supported or unreliable in this runtime: What is the recommended/supported pattern for an OnAppointmentSend handler that requires a server-side validation decision before allowing send? We are currently considering this workaround architecture: Precompute the validation result in the taskpane/WebView runtime. Store the decision in Outlook custom properties. Read the stored value from events.js during OnAppointmentSend. Is this workaround required, or should direct outbound HTTP from the event runtime work reliably? Environment Client tested: Microsoft Outlook 2016 MSO Version 2604 Build 16.0.19929.20172 32-bit Platform logged by Office.js: Office.context.platform === "PC" The launch event itself works correctly: OnAppointmentSendHandler is invoked. Office.actions.associate(...) works. event.completed(...) is delivered to Outlook successfully. The issue is specifically that response-bearing HTTP from events.js does not complete reliably. Relevant manifest excerpt <VersionOverrides xmlns="http://schemas.microsoft.com/office/mailappversionoverrides/1.1" xsi:type="VersionOverridesV1_1"> <Requirements> <bt:Sets DefaultMinVersion="1.12"> <bt:Set Name="Mailbox" /> </bt:Sets> </Requirements> <Hosts> <Host xsi:type="MailHost"> <Runtimes> <Runtime resid="WebViewRuntime.Url" lifetime="short"> <Override type="javascript" resid="JSRuntime.Url" /> </Runtime> </Runtimes> <DesktopFormFactor> <ExtensionPoint xsi:type="LaunchEvent"> <LaunchEvents> <LaunchEvent Type="OnAppointmentSend" FunctionName="OnAppointmentSendHandler" SendMode="SoftBlock" /> </LaunchEvents> <SourceLocation resid="WebViewRuntime.Url" /> </ExtensionPoint> </DesktopFormFactor> </Host> </Hosts> <Resources> <bt:Urls> <bt:Url id="WebViewRuntime.Url" DefaultValue="https://example-addin-host.example.com" /> <bt:Url id="JSRuntime.Url" DefaultValue="https://example-addin-host.example.com/events.js?v=2.0.0.16" /> </bt:Urls> </Resources> </VersionOverrides> Well-known event runtime CORS configuration We also configured the documented well-known URI for event runtime CORS: { "allowed": [ "https://example-addin-host.example.com/events.js?v=2.0.0.16" ] } Hosted at: https://example-addin-host.example.com/.well-known/microsoft-officeaddins-allowed.json Minimal events.js repro (function (root) { function OnAppointmentSendHandler(event) { console.log('[test] handler triggered', { hasFetch: typeof fetch, hasXMLHttpRequest: typeof XMLHttpRequest, platform: Office.context.platform }); var fetchStartedAt = Date.now(); setTimeout(function () { console.log('[test] fetch still pending', { elapsedMs: Date.now() - fetchStartedAt }); }, 4500); fetch('https://example-addin-host.example.com/manifest.xml', { method: 'GET', cache: 'no-store' }).then( function (response) { console.log('[test] fetch response', { elapsedMs: Date.now() - fetchStartedAt, ok: response.ok, status: response.status, statusText: response.statusText, url: response.url }); return response.text(); }, function (error) { console.log('[test] fetch error', { elapsedMs: Date.now() - fetchStartedAt, name: error && error.name, message: error && error.message }); } ); var xhrStartedAt = Date.now(); var xhr = new XMLHttpRequest(); xhr.timeout = 4500; xhr.onreadystatechange = function () { console.log('[test] xhr readyState', { elapsedMs: Date.now() - xhrStartedAt, readyState: xhr.readyState, status: xhr.status, statusText: xhr.statusText, responseURL: xhr.responseURL, responseTextLength: xhr.responseText ? xhr.responseText.length : 0 }); }; xhr.onload = function () { console.log('[test] xhr load', { elapsedMs: Date.now() - xhrStartedAt, status: xhr.status, responseTextLength: xhr.responseText ? xhr.responseText.length : 0 }); }; xhr.onerror = function () { console.log('[test] xhr error', { elapsedMs: Date.now() - xhrStartedAt, status: xhr.status }); }; xhr.ontimeout = function () { console.log('[test] xhr timeout', { elapsedMs: Date.now() - xhrStartedAt, readyState: xhr.readyState, status: xhr.status }); }; xhr.open( 'GET', 'https://example-addin-host.example.com/manifest.xml', true ); xhr.send(); setTimeout(function () { console.log('[test] completing event after wait'); event.completed({ allowEvent: true }); }, 6500); } root.OnAppointmentSendHandler = OnAppointmentSendHandler; Office.actions.associate( 'OnAppointmentSendHandler', OnAppointmentSendHandler ); })(this); Observed behavior The handler logs successfully. typeof fetch === "function". typeof XMLHttpRequest === "function". However: fetch(...) starts, but no response callback is logged. In earlier tests, fetch remained pending until our timeout marker. XMLHttpRequest reaches readyState: 1 after open(), but does not return useful response data. In some runs it eventually reports: status: 0, empty response, or timeout. Server-side logs show the request does not reach the server in the failing cases. event.completed(...) works and Outlook receives the completion. Things already ruled out / tested We are using absolute URLs, not relative URLs. We tested both: https://localhost:3000/... http://localhost:3000/... We tested through an HTTPS tunnel pointing to localhost. We tested trusted local HTTPS certificates; this does not appear to be a certificate trust issue. We configured .well-known/microsoft-officeaddins-allowed.json as documented for event-based CORS. We added the target domains to <AppDomains>. We tested public safe domains such as JSONPlaceholder-style endpoints. This does not appear to be ordinary CORS because in failing cases the request never reaches the server. The events.js bundle is intentionally simple and compatible with older JavaScript syntax. We avoided modern syntax and can provide an ES5/ES2015 version if needed. The runtime itself loads and executes the handler correctly.
Outlook Desktop Notifications Not Working, But Enabled in Outlook and System Settings
User is on Windows 10 Enterprise. In Outlook > File > Options > Mail > Message Arrival, notifications and banners are turned on. In System Settings > Notifications, notifs are on, Outlook is allowed, and banners are turned on. Focus assist is off. Tried uninstalling and reinstalling to no avail. Weirdly, I wanted to check if a rule was causing this so I tried to get into the user's Rules and Alerts, but it won't open. That's when I tried the reinstall, and it still won't let us in that section... Any thoughts?!Windows Outlook Mail
For the last 2 weeks, my Windows Outlook mail suddenly stopped loading on my Windows 10 computer. A few days ago I was able to re-install it and it worked well up until the morning of May 18, 2026 but when I tried to access it in the evening it would not load again. I downloaded the app from the Microsoft store but again, it will not load. Is Microsoft disabling Outlook for users who have not yet transitioned to Windows 11? I am in a desperate situation because I rely on my saved emails and am expecting some important emails.cannot recover a hotmail email account
Perhaps this old account was blocked as I tried to access it connected to a VPN. I haven't succeeded to recover it as I can't answer the follwing questions below : 1- For these questions you might want to ask for help from family, friends, or business contacts to confirm their email addresses and tell you the subject lines of emails you've sent them. >>>>>> I DO NOT USE THE ACCOUNT I WANT TO RECOVER FREQUENTLY SO HOW CAN I ASK HELP OF PEOPLE ?? ?? i DON'T EVEN REMEMBER WHEN IT WAS THE LAST TIME I SENT AN EMAIL FROM THIS ACCOUNT !??? 2- Email addresses of contacts you've recently sent emails to (one per text box) HOW THE HELL SHOULD I REMEMBER ?? 3- Exact subject lines of your recently sent emails (one per text box) WHAT DOES IT MEAN ?? IF I CANNOT REMEMBER WHEN IT WAS THE LAST TIME I SENT OR RECEIVED A MESSAGE , HOW SHOULD I REMEMBER THE EXACT LINES OR SUBJECT OF THE MESSAGES ? The answer sent to another email I informed the system was : Your account recovery request for xxxx*email address removed for privacy reasons : We recently received a request to recover your Microsoft account xxxx*email address removed for privacy reasons. Unfortunately, we have determined that the information you provided was not sufficient for us to validate your account ownership. .... How the hell I will recover the account if I cannot answer those stupid questions ?? I have the password , this should be proof enough I own the bloody account. What to do now ?Forgotten email password request being seen coming from a different email account
When at http://account.microsoft.com/ to reset a forgotten password for a Microsoft Exchange account with a registered domain email account the code being sent is being seen as a forgotten password reset request for my http://hotmail.com/ email address. Why is that and how can I have my forgotten password request be seen coming from my domain email account?Copilot Changes in New Outlook
Copilot in the New Mail has recently changed to this (I have a $30/mo subscription to Copilot through a business account): If I click on the little circle thing or press Alt+i it displays this with the text below already filled in: I never start prompts to Copilot with "Help me write an email to" so I always have to manually delete this text to enter the actual prompt. Once I do that, Copilot opens the full-blown sidebar with a big discussion. And to top it off, Copilot in the sidebar does not follow the Copilot drafting instructions I saved in the Copilot settings in Outlook. This is a regression compared to how Copilot used to work, which is shown in the screen below: Granted I only ever used "Auto rewrite" in that drop down menu so you could shorten it some. However, this version is better because: (1) it does not open a large sidebar and expect me to enter into a big discussion, (2) there is no pre-existing text in the prompt box so I can press a hotkey and quickly dictate my prompt using the built-in dictation in Windows, (3) it will follow the drafting instructions I saved in the Copilot settings in Outlook, and (4) it shows the option to Auto rewrite the text. I want Copilot to work the way it used to work and, especially, for Alt+i to open up the latter menu in all situations. I understand that some people might want to engage in a big discussion in the sidebar with Copilot, but don't make that the default.
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