Recent Discussions
Android Outlook using outlook proxy email address for primary account, can't receive emails
Longtime, fairly contented user of Outlook in Microsoft 365 here. Yesterday I tried to set up Outlook on my Samsung phone. I was not able to start by incorporating my primary email account, based at my ISP, even though Outlook spotted that account and offered to include it. (I was confused about the proper IMAP port number.) I then took the route of bringing in a gmail account used as a secondary. That worked well. However, Microsoft required me to set up an outlook.com email. Now my phone Outlook nominally has my ISP account as primary, but when I begin a new message, it lists my outlook.com address and my gmail address as sending options, not my ISP address. Emails I send from the account show as having been sent from the outlook.com account -- mailto:email address removed for privacy reasons --, although when I reply to them, my correct ISP address shows up as the prospective recipient in the email draft. I might be able to put up with this -- not sure about people I correspond with, however -- but the ISP account on my phone outlook is not receiving any emails. (Oddly, there is one email from 2015 from the Outlook.com team about getting started.) I can't find a way to adjust what I assume might be incorrect settings for the ISP server. I'm wondering if I should uninstall the current phone Outlook and try again. A side question: what is the purpose of requiring me to set up an outlook.com email? Thanks for any help you can provide.
Intermittent connection error with an IMAP mailbox
One of our customers is having an issue with new Outlook where after we set up their email as IMAP (which we host), after a while Outlook would no longer recognize the password. When they went into Settings, it showed a message says "Sign-in is required. Click Sign in to resolve." The customer did that, and the sign in failed, so they closed new Outlook and did something else for a while we investigated. However, the user came back to the computer a little later, opened Outlook on a lark, and everything was back to normal and they could see all their email again. Does anyone have any idea of what might be causing that? The customer forwarded screenshots of the information they got when they clicked "Troubleshooting Details", but I don't know how helpful that will be for y'all.
Outlook for Mac 16.113 Search not functioning in Legacy View
Title says it all. I have reindexed Spotlight, I have reverted backwards to .112 and .111 and no matter what I do, I can not get the search function to work again in Legacy view. Search works in the "new" Outlook for Mac, but not in Legacy, which I greatly prefer. Please help me, someone! I knew there were discussions about .112 search not working, and XML messages, but I haven't found this issue posted anywhere.Feature request: meeting cancellation by organizer in M365 Copilot
During a recent usage of M365 Copilot, I identified a capability gap that significantly limits calendar-related automation. Current situation Copilot can: find meetings in my calendar, identify meetings where I am the organizer, interactively ask which meetings should be processed. However, Copilot is currently not able to cancel organizer-owned Outlook meetings and send cancellation notifications, although this is a natural next step in the workflow. Requested capability Cancel individual meetings organized by the user Cancel recurring meetings or selected instances Send a custom cancellation message to attendees Support bulk processing (e.g. vacation preparation) Example use case Before a planned absence, a user asks Copilot: Find all meetings during my vacation. Show only meetings where I am the organizer. Ask me for each meeting whether it should be cancelled. Cancel the selected meetings and send a predefined message such as: "Florian planned absent." This would be a valuable productivity enhancement for Outlook and Copilot users who manage large numbers of meetings. Could you please advise whether this capability is already planned, whether a feedback channel exists, or which product team would be the appropriate owner for this request?Outlook for Mac 16.113 Search not functioning in Legacy View
Title says it all. I have reindexed Spotlight, I have reverted backwards to .112 and .111 and no matter what I do, I can not get the search function to work again in Legacy view. I promise, I am NOT going to use the new view, it is hideous. Please help me, someone! I knew there were discussions about .112 search not working, and XML messages, but I haven't found this issue posted anywhere. Doesn't anyone actually test these releases before they send them out? :)
User can't see some emails after loading PST
Recently I helped a user migrate from an IMAP mail to Outlook. I downloaded the PST file from the old IMAP account and loaded the file into his new account, all in Classic Outlook as this user refuses to use the new Outlook. However, during the load of old mail he would stop receiving any new mail. To fix this I created a new profile and that did allow new mail to arrive, however, the mail from the backup didn’t show. I then loaded the backup into the new Outlook and it only loaded mail up to 2022. After this, we loaded the PST into Outlook Classic on a different device as to not disrupt workflow, but that also didn’t solve the issue. I loaded the PST file into a testing account, and it did load all the files, from 2020 to the date the file was created.How to set your display name in the New Outlook?
In Outlook Classic (or Legacy), I could easily set my display name by going to: File -> Account Settings -> Account Name and Sync Settings -> Your Name When configured this way, the emails I sent would display my name, followed by my email address in parentheses. This worked flawlessly for both my work and personal email accounts. However, when using the New Outlook, the emails I send only show my email address. My name is no longer displayed as the sender. Is there any way to make the New Outlook send emails with my name displayed as the Classic version does? Any help or workarounds would be greatly appreciated!
Log in issues
I am having issues logging in and switching microsoft accounts between personal Hotmail account and microsoft work account. If I sign into one or the other on one device whether a phone, mac or PC. It logs in but then when i try to log into another on the other device it states I have logged in too many times which is not correct. I never had the same phone number on both accounts for sso but microsoft picked up my work number to my personal account. Fix the issue please or give me a resolution, in the meantime I am using a Gmail account. Thanks
Formatting wont transfer from Excel to Outlook
The last 2 or 3 days every time I copy and paste from Excel into Outlook it drops all of the formatting. I've adjusted my settings to keep formatting, tried manually telling it to keep the formatting. It simply wont. I've googled and searched the Microsoft website to no avail.
Lost Messages from GMAIL with POP
I hope this is the community I can get feedback from technical support individuals. My Outlook 2016 is connecting to the GMAIL server and is configured properly. It has been downloading all my messages until a few days and weeks ago. Now it seems very selective and I have no clue about its behavior. When I launch it, it connects with POP and tells me it is downloading 70+ or 50+ messages but only a handful appear in my Inbox. I have searched high and low for the remainder, Junk, Deleted et al. Nothing. Where could these messages be located? Any ideas will be appreciated. Thank you.
Outlook doesn't show the picture correctly in mail body, AGAIN
Original Post: Outlook Signature Images Missing / Not Displaying Correctly | Microsoft Community Hub This problem was temporarily solved at the 9th of June, but after Office 2016 security update package installed this week, it appeared again.Phishing emails appearing in recents
Hello, recently my email has been listed as breached, and they tried accessing my email address and other apps. I have changed all my passwords and 2 factors. I still get random notifications of hackers attempting access of something like today. When i was checking my emails for it, I noticed when I clicked the search bar in Outlook it popped up with these phishing emails in my "recents". There is no history associated with them, no emails sent/received. Just wondering what might cause these to pop up, and if my email could be compromised. They popped up at the top in "All" and also in the "People", as if they're very recent.Outlook.de DKIM and DMARC records broken
Outbound mail from outlook.de carries a DKIM-Signature with d=OUTLOOK.DE; s=selector1, but the corresponding DNS TXT record at selector1._domainkey.outlook.de does not exist. This causes receiving servers to report dkim=permerror (no key for signature). To reproduce: Send a mail from any @outlook.de account Check the DKIM-Signature header — it references selector1 Run: dig TXT selector1._domainkey.outlook.de — no record returned The domain outlook.de also has no DMARC record published (dmarc=none). Some header information: Received: by 2002:a05:6a11:e41c:b0:73b:6833:703f with SMTP id em28csp1732536pxc; Tue, 21 Jul 2026 07:23:10 -0700 (PDT) [...] ARC-Authentication-Results: i=2; mx.google.com; dkim=permerror (no key for signature) header.i=@OUTLOOK.DE header.s=selector1 header.b=mWWTJtqO; arc=pass (i=1); spf=pass (google.com: domain of email address removed for privacy reasons designates 2a01:111:f403:d20f::3 as permitted sender) [...] I leave out DNS this time as the discussion was marked as spam, but you can easily check it yourself: dig TXT selector1._domainkey.outlook.de and dig TXT _dmarc.outlook.de return no entries as all. So obviously the DNS records are not published. This leads to bad email reputation - so emails are either in SPAM folders or get rejected completely. Can someone from MS look into this and fix it. This is at least the case since June 2026 - see also https://borncity.com/blog/2026/07/02/patzt-microsoft-bei-dkim-fuer-outlook-de/ (which is in German unfortunately) - but that is the exact issue.
Copilot in new Outlook doesnt copy full text
Good Day. When I generate message in Copilot and after that I copy text (by clicking the Copy button). It doesn't copy the entire text, it omits the greeting and thanks. Why can't it copy the entire content? First picture - generated text, second picture - when I press CTRL+C and after that CTRL+V, it makes copy only text in red rectangle, without greeting and thanks. Thank you for help forward.腾龙公司游戏官网
现场负责人威性【 u a a 2 2 0 0】 🐧 【 3 9 8 1 1 1 5 1 0 1】 1、注恻流程详细了解微信: 【a a 9 9 9 5 521 1 1 】 开设腾龙公司的账户通常涉及以下几个步骤， 2、填写申请表格，您可以在腾龙公司的官方网站-点——浏览器——上下载并填写申请表格,或直接在腾龙公司的营业现场部填写。 3、提交开户所需文件:完成申请后准备所需的文件，这通常通过身份证明文件以及地址证明文件、银行账户信息等。这些文件需要提交给腾龙公司，可以选择在营业部现场提交或通过邮寄方法提交。 4、开设账户，提交必要的文件后,您需要按照腾龙公司的指示进行开户流程，这可能包括提供手机号码、验证短信、设置密码等步骤。 5、账户验证,完成所有必要的信息并同意相关协议后您的账户即可开通。 6、请注意,具体的开户流程可能因公司和地区的不同而有所不同，因此建议直接访问腾龙公司的官方网站获取最准确的信息Outlook icon in taskbar can start two outlook.exe processes
When the startup icon for Outlook Classic is pinned to the taskbar (laptop, Windows 11), a double-click can start two Outlook processes. I have been unable to convince my lovely wife that a taskbar icon should be clicked only once, but her trigger finger is too itchy. So we unpinned the icon from her taskbar and now she starts Outlook from a desktop shortcut (which is double-clicked). The problem: When Outlook is not running and the taskbar icon is clicked, it begins to start Outlook. But if the user double-clicks very quickly, the first process is not yet exposed and a second process starts. The window opens for the first process, and no window opens for the second process. Then, when the Outlook window is closed, it only exits the first process, and the second process is still active with no window. Later, the user clicks the taskbar icon to start Outlook again (because no window is visible), but no window will open (because a process is already active). The workaround is to open task manager and kill the bogus process (or logout or reboot), but my lovely wife doesn't know what the task manager is, so she asks me. Which is fine, I am happy to be my wife's workaround, but the real problem is that Windows is starting two Outlook processes. In some cases this causes problems with IMAP synchronization, and then my wife doesn't realize that a sent email is stuck in the outbox forever, waiting for a sync that never happens. In fact, my wife is a pretty capable Outlook user, but not when Windows can't manage M365 applications that should not be running twice.How to Recall an Email in Outlook
Hello, my system is a Dell Inspiron 15 and it runs Windows 11, also the software I use for emails is Microsoft Outlook (Microsoft 365). Unfortunately, I sent out an email that I have not fully completed with all the text and I've tried to recall the email, I am not sure if there's recall for my account or not, can someone help with recalling? I will be grateful for your advice...Search Folder Creation Issue
I've been using the new version of Outlook for around a year and a half without any issues. However, today I've noticed that I can no longer create Search Folders that filter emails by category. When I go through the process, I can name the Search Folder and choose the folder type without any problems. The issue occurs when I try to select the email categories. The category list appears, but clicking on a category doesn't actually select it. Because of this, I get the message "Select at least one category", even though I've clicked on one. This happens in both the desktop app and Outlook on the web, so it doesn't seem to be specific to my laptop. Is anyone else aware of this issue, and if so are there any workarounds?
Recent Blogs
- Hello, Outlook community. I’m Vicki Milton, a Principal Product Manager on the Outlook team. Over the last year, we’ve added important capabilities across areas such as offline support, shared mail...Jun 03, 2026
- Copilot in Outlook is now agentic, taking on the ongoing work of running your inbox and calendar. It triages emails, reschedules conflicts, and surfaces what matters most before you even ask. ...Apr 27, 2026
