Recent Discussions
Signature - Table Borders Showing
My work colleagues have outlook signatures. They use tables and the borders in their tables don't show. I created my signature in Microsoft word and made mine look very similar and made the borders transparent. I used these settings to make the border of the tables transparent: I pasted it into the signature in Outlook, but the borders show. The editor in Outlook does not give the option to remove the borders. What do I do?
You’ve tried to sign in too many attempts with incorrect password or account .
For 3 weeks now every time I try to sign in I get that message but account and password is correct, I have reached out to chat support every day for a fix have even done all trouble shooting steps multiple times a week. I recently got told that it is a known issue with the server and it is at Microsoft ends but there is no time line to fix it. It’s know become a joke that I’ve been locked out for 3 weeks with no help .
Outlook 365 - Lost Features in older Outlook versions
Outlook 365 is the biggest bag of bugs that I have ever seen in any product released for sale to the Public. Whoever wrote it should be fired. Outlook 365 has lost features that old versions of Outlook used to do routinely. I created about a dozen .pst files to categorize and store my emails. When I try to move an email from the Inbox to a storage location, it may not even let me move it. When it does allow it to be moved,, the email then re-appears in the Inbox. The .pst files cannot be moved to be arranged in my preferred order. Old versions of Outlook did that just fine. When I was doing programming, I would have been embarrassed to give something so anti-user-friendly to my users. We used to call something this bad "the abortion that lived".
New Outlook autocompletes an address that is no longer in use and I can't seem to delete it
Topic says it all, really. Client of mine has a new company and when I type the start of his name Outlook autocompletes for his old company even though it is no longer in my address book and his contact is updated with new information. I seem to recall there used to be an "x" that would let me delete incorrect autocompletes, but I can't find anything and Copilot has no useful suggestions. The autocomplete comes up in both the web version of Outlook--I basically never use this--on my PC which I primarily use, and IOS.
Classic Outlook event-based add-in: fetch/XMLHttpRequest fails in JavaScript-only runtime
We are testing outbound HTTP from an Outlook add-in event-based activation handler running in the classic Outlook for Windows JavaScript-only runtime used by: <Override type="javascript" resid="JSRuntime.Url"/> Question Is response-bearing HTTP via fetch or XMLHttpRequest officially supported from the classic Outlook for Windows JavaScript-only event runtime? If it is supported: Are there additional manifest, policy, trust, or runtime requirements beyond: absolute HTTPS URLs, <AppDomains>, .well-known/microsoft-officeaddins-allowed.json, Office.actions.associate(...), and using a single bundled JS file? If it is not supported or unreliable in this runtime: What is the recommended/supported pattern for an OnAppointmentSend handler that requires a server-side validation decision before allowing send? We are currently considering this workaround architecture: Precompute the validation result in the taskpane/WebView runtime. Store the decision in Outlook custom properties. Read the stored value from events.js during OnAppointmentSend. Is this workaround required, or should direct outbound HTTP from the event runtime work reliably? Environment Client tested: Microsoft Outlook 2016 MSO Version 2604 Build 16.0.19929.20172 32-bit Platform logged by Office.js: Office.context.platform === "PC" The launch event itself works correctly: OnAppointmentSendHandler is invoked. Office.actions.associate(...) works. event.completed(...) is delivered to Outlook successfully. The issue is specifically that response-bearing HTTP from events.js does not complete reliably. Relevant manifest excerpt <VersionOverrides xmlns="http://schemas.microsoft.com/office/mailappversionoverrides/1.1" xsi:type="VersionOverridesV1_1"> <Requirements> <bt:Sets DefaultMinVersion="1.12"> <bt:Set Name="Mailbox" /> </bt:Sets> </Requirements> <Hosts> <Host xsi:type="MailHost"> <Runtimes> <Runtime resid="WebViewRuntime.Url" lifetime="short"> <Override type="javascript" resid="JSRuntime.Url" /> </Runtime> </Runtimes> <DesktopFormFactor> <ExtensionPoint xsi:type="LaunchEvent"> <LaunchEvents> <LaunchEvent Type="OnAppointmentSend" FunctionName="OnAppointmentSendHandler" SendMode="SoftBlock" /> </LaunchEvents> <SourceLocation resid="WebViewRuntime.Url" /> </ExtensionPoint> </DesktopFormFactor> </Host> </Hosts> <Resources> <bt:Urls> <bt:Url id="WebViewRuntime.Url" DefaultValue="https://example-addin-host.example.com" /> <bt:Url id="JSRuntime.Url" DefaultValue="https://example-addin-host.example.com/events.js?v=2.0.0.16" /> </bt:Urls> </Resources> </VersionOverrides> Well-known event runtime CORS configuration We also configured the documented well-known URI for event runtime CORS: { "allowed": [ "https://example-addin-host.example.com/events.js?v=2.0.0.16" ] } Hosted at: https://example-addin-host.example.com/.well-known/microsoft-officeaddins-allowed.json Minimal events.js repro (function (root) { function OnAppointmentSendHandler(event) { console.log('[test] handler triggered', { hasFetch: typeof fetch, hasXMLHttpRequest: typeof XMLHttpRequest, platform: Office.context.platform }); var fetchStartedAt = Date.now(); setTimeout(function () { console.log('[test] fetch still pending', { elapsedMs: Date.now() - fetchStartedAt }); }, 4500); fetch('https://example-addin-host.example.com/manifest.xml', { method: 'GET', cache: 'no-store' }).then( function (response) { console.log('[test] fetch response', { elapsedMs: Date.now() - fetchStartedAt, ok: response.ok, status: response.status, statusText: response.statusText, url: response.url }); return response.text(); }, function (error) { console.log('[test] fetch error', { elapsedMs: Date.now() - fetchStartedAt, name: error && error.name, message: error && error.message }); } ); var xhrStartedAt = Date.now(); var xhr = new XMLHttpRequest(); xhr.timeout = 4500; xhr.onreadystatechange = function () { console.log('[test] xhr readyState', { elapsedMs: Date.now() - xhrStartedAt, readyState: xhr.readyState, status: xhr.status, statusText: xhr.statusText, responseURL: xhr.responseURL, responseTextLength: xhr.responseText ? xhr.responseText.length : 0 }); }; xhr.onload = function () { console.log('[test] xhr load', { elapsedMs: Date.now() - xhrStartedAt, status: xhr.status, responseTextLength: xhr.responseText ? xhr.responseText.length : 0 }); }; xhr.onerror = function () { console.log('[test] xhr error', { elapsedMs: Date.now() - xhrStartedAt, status: xhr.status }); }; xhr.ontimeout = function () { console.log('[test] xhr timeout', { elapsedMs: Date.now() - xhrStartedAt, readyState: xhr.readyState, status: xhr.status }); }; xhr.open( 'GET', 'https://example-addin-host.example.com/manifest.xml', true ); xhr.send(); setTimeout(function () { console.log('[test] completing event after wait'); event.completed({ allowEvent: true }); }, 6500); } root.OnAppointmentSendHandler = OnAppointmentSendHandler; Office.actions.associate( 'OnAppointmentSendHandler', OnAppointmentSendHandler ); })(this); Observed behavior The handler logs successfully. typeof fetch === "function". typeof XMLHttpRequest === "function". However: fetch(...) starts, but no response callback is logged. In earlier tests, fetch remained pending until our timeout marker. XMLHttpRequest reaches readyState: 1 after open(), but does not return useful response data. In some runs it eventually reports: status: 0, empty response, or timeout. Server-side logs show the request does not reach the server in the failing cases. event.completed(...) works and Outlook receives the completion. Things already ruled out / tested We are using absolute URLs, not relative URLs. We tested both: https://localhost:3000/... http://localhost:3000/... We tested through an HTTPS tunnel pointing to localhost. We tested trusted local HTTPS certificates; this does not appear to be a certificate trust issue. We configured .well-known/microsoft-officeaddins-allowed.json as documented for event-based CORS. We added the target domains to <AppDomains>. We tested public safe domains such as JSONPlaceholder-style endpoints. This does not appear to be ordinary CORS because in failing cases the request never reaches the server. The events.js bundle is intentionally simple and compatible with older JavaScript syntax. We avoided modern syntax and can provide an ES5/ES2015 version if needed. The runtime itself loads and executes the handler correctly.Outlook delegated inbox
We have 10 users all have newer Dell windows 16gb 256gb at least laptops all users use classic outlook at the moment. they all use two monitors with the laptop They are all currently in three inboxes one inbox for order inquires, one inbox for orders which is delegated and the one we have issues with and there personal inbox. They like to use a inbox as a work queue users find the email they want to work on forward it to there personal email and move the email out of the queue inbox. While using the queue inbox as an archive. Everyone has cache turned off nothing is downloaded locally for the shared inbox. We originally had each user on the team sign into the inbox with the same credentials not best practice but this team started with two people and quickly grew. We now have users delegated to the inbox we run into several issues. The outlook drags with everyone in the inbox The outlook does not keep kept up say someone deletes an email someone sitting right next to that person would still see the deleted email in the shared inbox. Causing duplicated works Delegated inbox moves deleted items to users personal inbox same with sent items. Analytics and reporting and archiving is a whole other issue but not what I am honestly looking for help with. MSP wants to get users on a mail handler but the team does not want to have another tab open even when an extra monitor was offered. They also do not like the idea of going back in forth between two different inbox systems. " we basically will have two outlooks" Team wants something light weight even asked if there was some sort of extension for outlook. Storage wise it has a 50gb storage with an online archive archiving takes place every 3 months. the storage stays at 60-80% if it hits 90% or over the inbox is almost not functional. We thought storage and usability corelated but today we had issues at 70% continually. I know i sound green please be as brutal as needed my pride is less important than this issue. In the off chance someone has been in a similar issue would appreciate any insight on how they navigated it and really wanting to learn.
new mail-account automatically forwards external mails to internal address
Hi, last week I created a new mail-account to our outlook-users and added a mail-license. Only internal mails was received in the new inbox and after troubleshooting and using mail-trace I discovered that the mails was forwarded to another internal inbox. This is not something that is configured anywhere in the mentioned settings when trying to troubleshoot forwarding-issues. How do I turn this off, so that my new employee can receive external e-mails. We don't have any policies or rules set up, that should trigger this behavior. Regards LarsOutlook Android “Sync Contacts” disabled for Microsoft 365 Business Standard tenant
I am the Microsoft 365 tenant administrator. Outlook and Authenticator work correctly on Android. The “Sync Contacts” toggle inside Outlook is disabled/greyed out. Native Exchange setup hangs on “Retrieving account information”. No Intune license available (Business Standard tenant). How can I enable Outlook contact synchronization with Android Contacts?Is there a way to get structured 1:1 meeting agendas in Outlook/Teams?
I manage a team of 8 and I do weekly 1:1s with each of them. Right now we use a shared OneNote for agendas but its getting messy. Notes from previous meetings get lost, action items dont carry over, and half my directs forget to add their topics before the meeting. Somebody at another company told me they use a dedicated tool for this but I really dont want yet another app. Is there anything that works within the Teams/Outlook ecosystem for structured recurring 1:1 meetings?Only show unanswered emails / Hide replied emails
I’m trying to set up Outlook so that my Inbox only shows emails that I have not replied to yet. What I would like is this: When I receive an email, it should appear in my Inbox as usual. But once I reply to that email, I want it to automatically disappear from my Inbox view. I do not want the email to be deleted or archived. I only want it to be hidden from this specific Inbox view. This way i can keep a clear overview of what needs answering. So I am not looking for an “unread emails” filter. I specifically want to show unreplied emails. I had this working before and it was fantastic for keeping my Inbox organized. My Inbox basically worked as a list of emails I still needed to respond to. Unfortunately, it recently stopped working, and I cannot figure out how to set it up again. Does anyone know how to recreate this setup? Any help would be greatly appreciated. Thanks in advance!Unable to print e-mails in outlook.cloud.microsoft web site.
Clicking on print does nothing. Toolbar's icon gr(a/e)ys out after pressing it. Have to use Chrome's file menu's print, but that's not a printer friendly format. Is anyone else having this problem too today? This is in updated Chrome in an updated macOS Sequoia v15.7.7 in an old 13" 2020 Intel MacBook Pro. I tried rebooting, clearing caches, and removing uBlock Origin. None of those helped. Did MS break it? It was fine last week before the weekend. Thank you for reading and hopefully answering soon. :)Outllook does not receive read gmail.
I've been using Outlook 10 for years withouit this problem, but just opened a 365 account using Outlook classic. I've tried everything Google has to offer but can't fix the problem. Everything works fine but once I read a gmail on my phone or browser it will not be recieved by Outlook.
Forgotten email password request being seen coming from a different email account
When at http://account.microsoft.com/ to reset a forgotten password for a Microsoft Exchange account with a registered domain email account the code being sent is being seen as a forgotten password reset request for my http://hotmail.com/ email address. Why is that and how can I have my forgotten password request be seen coming from my domain email account?
Come on! Terrible New UI decision
I'm not sure who Microsoftoutlook decided to place the number of unread messages right next to the folder name, but they clearly don't use Outlook with multiple email addresses and multiple subfolders taking automatically filed emails. It is now so much more effort to quick scan the folders for unread email. Please have a word with yourself! Rant over :-) Please can you make the position an option. While you are at it, please add font size and colour options for all folders with options to change when containing new email. Thanks!'Request Responses' toggled off but still asking for responses
Hi all - we put a lot of events into our Outlook calendar, for which we do not want a response. They are to remind the business that they are happening. In old Outlook, we just toggled off 'request responses', and then the notification went into people's inboxes, but they could delete it, and the event would appear in their calendar. This feature to toggle off responses is still there in Outlook BUT when the notification arrives in people's inbox, it is still requesting responses - although if they do respond, the sender does not get a notification of how they responded. BUT this isn't what we want!! We do not want to waste everyone's time answering yes or no to events that are just advisory. Why is this not working properly??!Windows Outlook Mail
For the last 2 weeks, my Windows Outlook mail suddenly stopped loading on my Windows 10 computer. A few days ago I was able to re-install it and it worked well up until the morning of May 18, 2026 but when I tried to access it in the evening it would not load again. I downloaded the app from the Microsoft store but again, it will not load. Is Microsoft disabling Outlook for users who have not yet transitioned to Windows 11? I am in a desperate situation because I rely on my saved emails and am expecting some important emails.Outlook Android shows different date on shared recurring appointments
My wife and I share our hotmail calendars with each other For recurring appointments that she creates only, on any Android device using the Outlook app, the appointment is always 1 day later. It is consistent The time is correct so it doesn't seem to be a timezone issue. In Windows settings, Android settings, and outlook.com settings the time zone is Sydney AEST I've resynced the android apps. But tbh it has affected me for years, and has followed me across devices Any ideas? Pixel Outlook v5.2618.2 Samsung Outlook v5.2618.2 ty!
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