Outlook new doesn't allow to reorder folders created on pst file
Hi, when i create a new folder on a pst file, the new folder appears at the end of folder list. Although i can move the new folder to any other position in the folder list, when pst or outlook new is closed, folder appears again at the bottom of the folder list.
User can't see some emails after loading PST
Recently I helped a user migrate from an IMAP mail to Outlook. I downloaded the PST file from the old IMAP account and loaded the file into his new account, all in Classic Outlook as this user refuses to use the new Outlook. However, during the load of old mail he would stop receiving any new mail. To fix this I created a new profile and that did allow new mail to arrive, however, the mail from the backup didn’t show. I then loaded the backup into the new Outlook and it only loaded mail up to 2022. After this, we loaded the PST into Outlook Classic on a different device as to not disrupt workflow, but that also didn’t solve the issue. I loaded the PST file into a testing account, and it did load all the files, from 2020 to the date the file was created.
Cant move emails to pst files
A few months ago New Outlook added support for pst files making it possible to drag emails from IMAP inboxes into pst . This worked fine for a while but this week it has stopped working, now if I try to move an email to pst it just bounces back to the inbox where it was originally stored. I can still move emails between my different IMAP accounts but no lonker to pst. Has anyone else encountered the same issue and found a solution?