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New Outlook missing sended message
In new outlook (in browser and also in desktop app) is missing mail message which was sended at 11:34, 7.6.2026. I see this message only in Message Tracing in Exchange, but in outlook nothing, is missing. I tried Sync, refresh (F5), clear cache (Ctrl+F5), change viewing of messages (like a conversations, separatelly). I need the correct working of outlook. Is very bad, when sended messages is not showing. Please help with solution.Outlook Sync/Cache Issue - Most Recent Emails Don't Show
Issue: Outlook will not show most recent emails unless you search for them specifically Affects: Web and Desktop App, on both iOS and Windows Troubleshooting: Re-added account to devices and checked sync settings Checked view settings are sorted by date and show all, not just focused Attempted app resets Deleted and re-added the profile on the desktop apps Check Microsoft account status and all looks fine When it started: After accidentally sending around 2000 emails to all inbox contacts with a link, this issue began occurring. We're unable to raise this with the usual Microsoft Support Centre due to a bug. Please can you provide advice? How can we request Microsoft remove any restrictions placed on the account? Thanks
Outlook will not send/receive email on Mac
I access my primary email address with Outlook, and about a month ago it stopped working. I was in Europe at the time and thought that might have something to do with it, but I'm home now and it is still not working. To make it worse, at random times when I try to check email, it will suddenly work. However, it has never SENT emails since it started glitching a month ago. I've tried the "fixes" I've found online (clearing messages from Outbox, checking to see if it's set to "Work Offline", etc.) I am NOT a techie, and the "Support" pages from Microsoft keep sending me around in circles. Below is a screenshot of the closest thing I've found relating to my issue, but my emails are not (as far as I know) from shaw.ca or rogers domain accounts. I have legacy Outlook. Can anyone help, and take into account that I'm not a techie. Thanks.
Outlook Mobile 5.2623.0 Android - Addins hang whilst loading
I develop and addin and have been testing it, only recently after update to latest Outlook Mobile on Android, it hangs during Office.onReady() I've tested it on 2 different devices and also tried other addins which also fail to load. Outlook Mobile 5.2623.0 on Android Office.context.mailbox is null, Office.onReady() never resolves Reproducible with multiple vendors (my own adding and two Zoho add-ins) Two devices, different OS versions - Samsung One UI 8.0 and 8.5 (Android 16) Regression: add-ins worked prior to this update Appreciate any help. Thanks
Suggestion to Improve Outlook Delay Delivery
Dear Microsoft Outlook Team, I have been using Outlook for a long time and I use the Delayed Delivery feature frequently. Honestly, I think it is one valuable features in Outlook, but it is also one of the features I trust the least. Many times I have wondered if my message was actually scheduled to be sent later or if it was sent immediately for some reason. I believe that this uncertainty could be reduced with a few small interface improvements, without changing the way Outlook works. My suggestion is to add: a Confirm Delay button after selecting a delivery date and time, a visible status such as Delay: Active/Not Active, so that the user immediately knows that delayed delivery has been successfully activated, a Scheduled: field that displays the exact delivery date and time, a Deactivate Delay button, which allows users to quickly disable delayed delivery, I have also created a test image example to better explain the idea and attached them to this message. As an Outlook user, I believe these small improvements would increase user confidence in the delayed delivery feature and help prevent accidental or premature delivery of emails. Thank you for taking the time to read my suggestion.Workaround: How to 'Delete A Category' in the People tab in New Outlook
Current State: You can create a category and assign it to a contact card. Prior to April 2026, you can not easily delete the actual Category, which removes it from the left navigation. Background Info: The contact categories in New Outlook are separate from the Inbox and Calendar categories. The Delete a category icon in the People Tab appears to have been missed. Workaround Solution: Try this method if you do not have the latest New Outlook People Hub Enabled. You can remove the category from each contact by pressing the X by the category. Then close and reopen New Outlook; the category will no longer appear in the People tab's left navigation. More Information as of June 15, 2026: Microsoft has fixed the issue with Contact category deletion. Select a contact | Select Add a Category | Deselect the Category Once you remove the assigned category from all contacts, the category will automatically be removed from the left navigation. Note: You cannot select multiple contacts and apply a category. It is on the backlog. If you find this information helpful, please mark it as the best response. /Teresa #traccreations4e Original post: 02/05/2024 Modified post: 06/15/2026
How do I stop Copilot from adding to my Outlook?
I'm using Outlook Classic, and every day Copilot adds itself to my Outlook. I right-click and select uninstall, but the next day it comes right back. I do not want Copilot. How do I stop Copilot from adding to my Outlook. I've included screenshots to see what I'm talking about. Version: Microsoft® Outlook® for Microsoft 365 MSO (Version 2504 Build 16.0.18730.20122) 64-bit
Moving OFFICE 2019 to a new computer.
I thought I had asked this but can't find it anywhere! Sorry if there is already a copy here. My laptop is a bit sick so thinking so thinking of replacing it. I remember on previous new computers that you can save a new installation file ready for installing on the computer whilst the old copy is disabled so only one in use. I have a registered copy of OFFICE 2019 (I think it might be the Professional option because I have ACCESS and Powerpoint). Can someone confirm that I can do this and remind me of what to do. Martin (I might have a second registered copy from the days when you installed off a CD-ROM)I keep having to re-enter rules?
I have Rules to sort incoming EMails into different folders but find that I am always having to add new rules even though the rule should already be there? Though some incoming mail does seem to be sorted into existing folders but not all. I am using OUTLOOK 2019 and have Sperry's Power Rules Manager. I just checked and I have 105 Rules. Martin
