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Outlook Search loses focus
Using O365 current version When clicking in the Search Box in the Title bar, cursor often loses focus and does not remain in the search bar and query is lost. Work around/Solution ( after considerable angry words ) is to click in the search box and wait to verify it remains in the box before typing the search. This is far from ideal as it slows the process down, opens things or deletes items that I do not want opened or deleted HELP!mattenboroughJun 12, 2025Copper Contributor5.9KViews13likes18CommentsWebmail Calendar - recurring series exception missing data
We use recurring events to book in clients. When an available slot is filled, the client info is put in the box of the event, so it becomes an exception to the series. Makes sense. However, if you look at that exception again after saving the changes, the body portion of the event is completely blank. This happens in webmail ONLY. If I access the calendar via the desktop app, all the client information is visible. Our staff all use webmail and this was working fine up until this week - I can't find what changed!Tracey2376Jun 12, 2025Copper Contributor29Views0likes1CommentiOS Calendar & Outlook - All Day events "On day of event" alert not working as expected
Using iOS Calendar (iOS 18.4.1) to display Outlook Calendars, if creating an All Day event using iOS Calendar I'm unable to select "On day of event (09:00)" as an alert time, it keeps resetting back to "None". If I create the All Day event in Outlook on the phone, and select remind me "Day of event (09:00)", this works within Outlook, but when viewing the event in iOS Calendar it displays "On day of event (00:00)". If I create the All Day event in Outlook on the web, and again select remind me "Day of event (09:00)", this works and is displayed in both Outlook (phone) and iOS Calendar as correct "On day of event (09:00)". End result is that using iOS Calendar to create All Day events I'm unable to select "On day of event" as an alert, I have to use Outlook on the phone, but this creates the alert (in iOS Calendar) for midnight, or if I do want to be notified at 9AM then I need to use Outlook on the web. Has anybody else experienced the same or is it a quirk of settings somewhere?GJMJun 12, 2025Copper Contributor110Views0likes1CommentUsing SHARE in EDGE to send others links
When I attempt to use the SHARE feature in EDGE to send others links I want them to read, I get an empty email pane pop-up that is not populated with a link or anything in the subject line (its blank). I turned off extensions to determine if there was a conflict, but no luck. Can anyone assist with my problem.BradEvJun 11, 2025Copper Contributor42Views0likes1CommentSend to OneNote add-in missing everywhere in every platform
The Send to OneNote add-in missing from my outlook.com account. I'm using the web version of Outlook.com, the desktop Outlook client, and the mobile app, and the add-in missing everywhere, but I used it in the past. I have a personal account. I checked the Outlook add-ins settings but there is no option for that. What can I do?soundstorm17Jun 11, 2025Copper Contributor35Views0likes4CommentsMigrated users in a new MS Tenant have old calendar invites from previous tenant users
Good afternoon. We recently moved a group of users to a new Microsoft tenant. Before the migration, some users had sent out meeting invitations while using the old tenant. Now that they’ve transitioned to the new tenant, they were able to remove those meetings from their Outlook client. However, the attendees who received those invitations still see the meetings in their calendars I have tried to use the command "Remove-CalendarEvents" but because the original account was used to create the invites under the old tenant, the command cannot find that email address in the new tenant. Any help would be greatly appreciated.Phil TukeyJun 11, 2025Copper Contributor3Views0likes0CommentsAnyone else hate the New Desktop Outlook?.
Hello people I was wondering if anyone else Hated the Desktop version of Outlook?. To me its slower and unresponsive compared to previous versions. Even Windows Mail was faster and the brings up old email accounts that you deleted and no longer use long ago. It seems while good intentions this one has not been tested properly. Just shoved out the door. And lastly trying to find Emails that your sent or received is another nightmare. You have to restart twice before it finally decides oh look there emails.Darren77999Jun 11, 2025Copper Contributor1.3KViews12likes25CommentsShared mailbox messages going to recoverable deleted items
Hi! Trying to solve an issue that's plagued me for a couple weeks. We have a shared mailbox hosted in Exchange Online that receives customer orders. We're discovering that many orders are somehow landing in the recoverable items section of deleted items and we've yet to find a root cause. Things I've tried: 1. Disable, then deleted, all mailbox-level rules on the shared mailbox. 2. Tried to get audit logs from protection.office.com - no results available. 3. Eventually stumbled on this article which lets me export logs to a CSV. https://support.microsoft.com/en-us/help/4021960/how-to-use-mailbox-audit-logs-in-office-365 However the logs are somewhat inconclusive. I see some actions like "SoftDelete" from users (which I think would not move the email to recoverable deleted items). I also see "MoveToDeletedItems" and "HardDelete". However there's only a handful of hard deletes - not enough to account for the hundreds of emails showing in recoverable deleted items. 4. Reset all users passwords. 5. Had their supervisor remind them no emails should be deleted, only moved to a folder called "Completed". Multiple users insist they understand this protocol and are following it. 6. Checked several suspect users in the audit log for Outlook issues, rules, ignore, or other reasons that might be causing it. Rebuilt a suspect user's Outlook profile. 7. Ran Get-InboxRule to see if there were any additional rules 8. Ran outlook.exe /cleanconvongoingactions to remove any ignores 9. Remove all mailbox permissions except for system ones (e.g. NT Authority\SELF, NAMPRD02\Exchange Users, etc.). Re-add to try to identify which users are causing deletes. As we've slowly re-added users we saw deletes stop for a while and thought we had identified a specific user, but today confirmed that is not the case - there's no specific user that appears to be the cause. Help? Any ideas?JustAnotherITGuyJun 11, 2025Copper Contributor19KViews0likes7CommentsApp Passwords for IMAP
I have a 1998 Hotmail account that I still use. Today it has evolved to just yet another Microsoft account. For many years, I used `getmail` to receive mails from the account, using e-mail and password credentials. Recently microsoft sunsetted this "less secure" login method for IMAP. So following the docs I set up 2FA and created an app password to use for IMAP login instead of the account password. Unfortunately, the new app password based login keeps failing with getmail version 6.18.11 Copyright (C) 1998-2023 Charles Cazabon and others. Licensed under GNU GPL version 2. SimpleIMAPSSLRetriever:email address removed for privacy reasons@imap-mail.outlook.com:993: email address removed for privacy reasons: credential/login error (b'LOGIN failed.') The getmail config is actually pretty straight forward: [retriever] type = SimpleIMAPSSLRetriever server = imap-mail.outlook.com username = email address removed for privacy reasons password = xxxxxxxxxxxx I am aware that older getmail docs talk about an "xoauth" login method, that requires the e-mail account to be a microsoft developer account (whose registration in turn requires this and that and keeps ending with a strange error popup). However, the Microsoft docs clearly say that with 2FA turned on, all you need is an app password to use "other e-mail clients" But why doesn't it work? Any ideas?mcnesiumJun 11, 2025Copper Contributor87Views0likes1CommentSharing personal calendars with work profile and showing busy times
Hello all, I have a personal email address, which ismailto:email address removed for privacy reasons, and I have shared the calendar of this account with my work profile, which is an Exchange account and has an email address of mailto:email address removed for privacy reasons I have tried sharing my personal account calendar with both "Can Edit" and "Can View all Details" settings, and neither setting has resolved the "problem" I have also shared my work calendar with my personal @outlook account and I can see appointments for both accounts in my personal account as well. The sharing of the calendar has worked as expected and when I am on my work computer and looking at my calendar in the work Outlook client I can see my personal calendar. I have overlaid them so that I can see appointments that are in my personal calendar as well as the work calendar. So far so good. The intent of this sharing was to allow appointments to be booked in either my work or personal calendar with the appointments of the other calendar being visible "The Problem" is that when I am at work and booking an appointment, the appointments that are in my personal calendar (email address removed for privacy reasons) do not show up in the Scheduling assistant view. To be clear, I can see them in the Outlook client calendar, however they become "not visible" when I go to book an appointment. It is also true that other people in the work company can not see my "busy" times from my personal calendar. So this leaves open the possibility of people booking time with me when I have something booked in my personal calendar. "The Ask". Is there a way that I can have my personal shared calendar's busy times show up as busy when I, or other people at my employer, are booking an appointment with me? The problem also exists in my personal calendar. That is, I can see my work appointments when I am looking at the calendar, however, if I go to book an appointment, my work's busy times are not visible during the appointment booking process. ThanksSolvedSantiagoJoeJun 10, 2025Copper Contributor63Views0likes4Comments
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