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Problems with Outlook / @Terra
Hello, good morning! Recently, a specific client of our company stopped receiving our emails. We have already checked the administrator panel and the emails are listed as "Delivered". We enabled the "Delivery confirmation" option in the emails to test, and it returns saying the following: Delivery to these recipients or group was completed, but the destination server did not send a delivery notification. This message returned when we sent an email to another client who also uses another provider "@openvia.com.br", but after checking, they found our emails in the spam box. The client's provider is @terra.com.br.BrunoDalmolinJan 18, 2025Copper Contributor13Views0likes1CommentProblems with Outlook / @Terra
Hello, good morning! Recently, a specific client of our company stopped receiving our emails. We have already checked the administrator panel and the emails are listed as "Delivered". We enabled the "Delivery confirmation" option in the emails to test, and it returns saying the following: Delivery to these recipients or group was completed, but the destination server did not send a delivery notification. This message returned when we sent an email to another client who also uses another provider "@openvia.com.br", but after checking, they found our emails in the spam box. The client's provider is @terra.com.br.BrunoDalmolinJan 18, 2025Copper Contributor15Views0likes1CommentAdding iCloud account to Outlook
I have an iCloud account where I get a few e-mails. I was attempting to add my iCloud account to Outlook but I can't get it to work. I have followed all of the instructions multiple times in both New Outlook and Classic Outlook. When I do troubleshooting I see Error code: INVALIDCREDENTIALS INTERACTIONREQUIRED. I have followed all of the trouble shooting documents that I have found but nothing seems to work. I am using the app password from iCloud and still nothing. What am I missing?mwclark1957Jan 17, 2025Copper Contributor335Views0likes1CommentHow to view 2 weeks in new calendar
This was so easy in the old calendar. All I did was hold the CTRL button and highlight the days I needed to view, I would then be able to see 2 weeks on my screen and all the details of each day within that 2 week timeframe. I have tried everything in the new outlook and cannot figure out how to do this. Please help??? (This is a key feature I use for my business)trae24Jan 17, 2025Copper Contributor768Views1like3CommentsOffice programs start old Outlook, instead of New outlook
Hey community! I have a wierd problem, which I am absolutly not able to solve. I have installed the update to the "New Outlook" (Version: 1.203.616.100 (Production)) When I look into my installed Apps, I only find the "New Outlook" within the list. Doesn't matter which other Office software I open, when I try to send a shared file (File -> Share -> add file to share -- translated from the german version) then it opens the old version of my outlook: Microsoft Outlook for Windows 365 MSO (Version 2306 Build 16.0.16529.20100) 64 Bit And it does not send the mail I write. - First I have to reopen the same share, then it sends the mail. Also all my appointments get showing up. So it seems, that the old outlook is still on my machine, but it is not under the installed programs. Is there a way to resolve this main issue!? When I don't look closely every time, I am not sure, which mail was sent and which was not. THX a lot in advanceHarald BacikJan 17, 2025Copper Contributor6.8KViews0likes6CommentsHow to view sender's IP quickly?
I am using Microsoft Office Professional PLUS 2019. I have to do the following to view the sender's IP: Open the email. File > Properties. Look at the field of Internet headers to find the sender's IP. Is there a way (perhaps via a plug-in or macro) to see the IP in the preview? It would be fine if the entire header is displayed in the preview.zipswichJan 16, 2025Brass Contributor286Views0likes6CommentsNew Outlook - Add Govt email?
Hello - I'd like to add a government-provided email to the New Outlook. The email is provided to all current city council members in this format: email address removed for privacy reasons. I believe the full time city employees use MS and Outlook.What I don't know is whether they use MS365 or an older version of the suite ... I suspect that even if they're on O365, they're probably not using the New Outlook. I have a personal Microsoft account that's operating Windows 11 and using O365. I have a personal Classic Outlook email account and a real estate company Classic Outlook account; both successfully appear when I open New Outlook. With that as background, I've been unsuccessful in adding the city council email to New Outlook. I receive an error message about some issue with licensing in re that account. Anyone else run into this? Thanks!RJMkyJan 16, 2025Copper Contributor10Views0likes0CommentsJunk Email list problem in Windows 11
Hello I am attaching a screenshot of a warning message I have newly received when seeking to relegate SPAM to the junk category when using Outlook on Windows 11. Regarding message counts, these are 7077 for blocked senders and 865 for safe senders. From what I can see, the folder 'Junk E-mail' to which my SPAM is normally directed when I select 'Junk -- > Block Sender' on right-clicking on the listed message in the Windows version of Outlook is not listed in the web version. Instead, on right-clicking in a similar fashion, I am given the option 'Block' directly. On further examination, I can clearly see that if I use this option, the message is sent to the folder 'Deleted Items' instead of the above folder, which, of course, does not lead to the warning message I refer to above. Do you have any suggestions as to the best way forward in managing SPAM within the Windows version of my Outlook account? Many thanks for kindly considering this query!Margie4graphsJan 16, 2025Copper Contributor17Views0likes2CommentsGrey headings
I have been referred to here, as a Microsoft Community Support Specialist was not able to help me. I often tidy up my inbox, which means I have few emails from one period, but many email from a longer period of time. This was not a problem with Windows 10 on my old PC, but my new PC has Windows 11, which means that I am forced to have grey headings coming across my inbox for each date interval (I prefer to have my emails filtered by date of arrival. My question is a very small simple thing: How do I remove these grey headings? I have surfed the internet, but there is no solution out there. How do I get my view to look like this (my view from my old pc with Windows 10). As you can see, there are no grey heading stribes going across several places. It is much calmer. More peaceful. I get nerves looking at the the stribes in Windows 11. I want to be able to choose for myself what the apearance of my inbox, sent, and subfolders should be. I notice that the Deleted emails folder does not have these grey headings. So it is possible. I thank you in advance.HmdanJan 16, 2025Copper Contributor39Views0likes4Comments
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