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New change view dropdown?
Recently, I believe since Win11 was updated to 24H2, moved emails from the inbox to folders were not appearing in the folders (Outlook 2019). Created new folder, moved "Test" email to a TEST folder. TEST folder showed 1 new message but the folder was empty. So the Test email is there, but not shown. Opened Change View, "Hide Message" selected (not intentionally by me) in the dropdown. Selected "IMAP Message" and of course the Test message appeared in the TEST folder. Below is a pre-24H2 folder Change View dropdown. Can anyone explain what may be going on here, why the Change View dropdowns have changed?
Messages hidden when using Conversation view and Date sorting
I'm using New Outlook and I discovered that I'm not seeing both read and unread messages. I'm using conversation view, sort by is using 'Date', and sort order by is using 'newest on top'. Here is how my inbox appears (with messages blurred out for privacy). If I disable conversation view, then I immediately see a lot of unread messages that came in last week. Re-enabling conversation view then hides the unread messages again. However, if I filter the inbox to only show unread messages, Outlook says there aren't any unread messages. I also found that I can see the unread messages if I change the sort by to 'oldest at top'. What's also concerning about this is that I found there are some read messages that are also not appearing when using conversation view set to date and newest on top.
Outlook for Mac - Version 16.99 (25071321) - No Address Book
Latest version of Outlook for Mac released, and I don't seem to be able to see my address book. What was strange was I couldn't see any type ahead style emails, you know when it pre-populates based on conversations you've had with others in the past. When I click the address book, nothing shows. I reverted to legacy and can see the address book entries in there no issues and the type ahead works? Version is: Microsoft® Outlook for Mac Version 16.99 (25071321) Licence: Microsoft 365 Subscription, Copilot for Microsoft 365 This has only just happened with the latest update. Anyone else seeing the same?
MS Outlook Changes Reminder to None When Meeting is Rescheduled
Does anyone know a solution for the following challenge: Setting up Meeting and adding a Reminder (example 15 minutes - the default one) Rescheduling the meeting or accepting a counter from a meeting attendee, changes the reminder to None Originally, I assumed this is our own company MS Outlook set up. However, this challenge is the same in other corporations using MS Outlook as Corp Email. Thanks in advance for any possible solutions!Press three times to go one step back in Outlook webmail
So using Outlook webmail, if I open an e-mail in a custom folder Future Problems, two levels down from the account root folder, go to Inbox, view an e-mail, and then press Back button on the mouse, the e-mail closes out of the reading pane and I remain in the Inbox. If I press the Back button again, the URL changes in the address bar to reflect the ID of the e-mail in Inbox that just got closed. It's not supposed to do that, is it? No. It's an annoying bug. Does Microsoft care? Where do I report it? If I press the Back button again, for the third time, then it finally takes me back to my custom folder. I can see its ID in the address bar. If I press the... you see where this is going? This is broken as hell! If I press the Back button one more time, the ID in the address bar changes to reflect that of the e-mail in Future Problems, but it doesn't actually press on and open it. No. It just sits there. Is this what Outlook users have to deal with every day? This would drive me crazy. It's the little things like this that add up to a dysfunctional experience. Crumbling, unresponsive, frustrating... take a pick. The devil is always in the details! I can send more your way if you promise to get it fixed. I have written a detailed report on this, with steps on how to reproduce it and what goes wrong. Can I have your good name and address? Where do I send it?Where is my Support button in Outlook?
"Contact support and provide feedback in new Outlook for Windows" (I had to remove the link. Apparently, it's "not allowed in the community" to post links to Microsoft's own website.) Edit: https://support.microsoft.com/en-us/office/contact-support-and-provide-feedback-in-new-outlook-for-windows-4a4bcc80-c71e-4e44-97c1-d0e62452ef4a (It allowed me to paste in the text only. So now all you have to do is select, copy, paste and go. Easy! lol) I was referencing the article above earlier today, because I found a bug (one of many) in Outlook webmail that I wanted to report. Is that something users can do?... So I noticed this part! "To determine whether you're eligible for support with new Outlook, please refer to the table below." Email account type Eligibility status Microsoft account Eligible - Your Microsoft account is associated with an active Microsoft 365 subscription. Not eligible - You don't have a Microsoft 365 subscription. Work or school account Eligible* Tenant admin account Eligible "*Note: For work or school accounts, the option for support might not be available if your admin has turned this off. If you're having issues, contact your IT Admin for help. Admins who want to update this policy setting can check, Policy Management - Microsoft 365 Apps." So I'm here to ask... where is my Support button? I have a Microsoft 365 subscription. I had it for 10 years, before it was called Microsoft 365. Apparently, my level of service is "Tips". That's what Microsoft sees as a worthy service level for someone who's been paying for Microsoft 365 (previously Office 365) for 10 years. Because that's the button they have placed in my Outlook interface. And how do I report this? There is no way, because there is no tech support for consumers. Yes, I'm a consumer, not a business with deep pockets who can afford priority support (which isn't that great, I've read the stories of those customers, it's all over the web). I'm supposed to have these buttons on the Help menu: Help, Support, Feedback Picture from the article: (I had to remove the picture. Some validation error came up complaining about it.) My Help menu contains: Help, Tips, Feedback, Outlook mobile Picture from my interface: (I had to remove the picture. Some validation error came up complaining about it.) Am I right? Or is this article grossly inaccurate? Which is it? And here I was writing a bug report to improve your product. Thanks a lot! For your preferential treatment and for making it hard for me to improve your product. I guess you're not interested in what your customers have to say on how to improve your product, you want to have it your way.
How do I read client's responses to my encrypted emails?
I'm sending encrypted emails to my Gmail as a test, and I would respond back from my Gmail. I just found out I have this encryption feature by going to Options tab > click Encrypt when drafting an email. When I receive the response back from Gmail account, the email states "email address removed for privacy reasons sent you a protected message" with a "read the message" link. The read link seemingly does nothing. It just creates another browser tab and shows me the exact same email with the read link. I've tried opening the read link from OWA in incognito mode, tried different browser and tried opening on my phone but the same results. I also tried out the desktop Outlook (New) to see if it's any better, but clicking on the "Read the message" link always tries to open a webpage anyways. I'm making sure no other M365 account is being used (I only have one) since that seems to be a common comment in similar threads. Any ideas on what's happening?
Microsoft Outlook won't send email to my email address
Hello, I'm not an Outlook user, but I received a report that Outlook is having problems sending to my email address. The email address IS valid and working for me, tested by sending from GMail. The address looks like: alan@cxxxxxm.cloud My suspicion is that it's not handling the 'cloud' part correctly The DNS MX records seem to be good. Without buying (or renting) Outlook, any idea how I can file this as a bug?
