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How do I stop Copilot from adding to my Outlook?
I'm using Outlook Classic, and every day Copilot adds itself to my Outlook. I right-click and select uninstall, but the next day it comes right back. I do not want Copilot. How do I stop Copilot from adding to my Outlook. I've included screenshots to see what I'm talking about. Version: Microsoft® Outlook® for Microsoft 365 MSO (Version 2504 Build 16.0.18730.20122) 64-bit
How do I read client's responses to my encrypted emails?
I'm sending encrypted emails to my Gmail as a test, and I would respond back from my Gmail. I just found out I have this encryption feature by going to Options tab > click Encrypt when drafting an email. When I receive the response back from Gmail account, the email states "email address removed for privacy reasons sent you a protected message" with a "read the message" link. The read link seemingly does nothing. It just creates another browser tab and shows me the exact same email with the read link. I've tried opening the read link from OWA in incognito mode, tried different browser and tried opening on my phone but the same results. I also tried out the desktop Outlook (New) to see if it's any better, but clicking on the "Read the message" link always tries to open a webpage anyways. I'm making sure no other M365 account is being used (I only have one) since that seems to be a common comment in similar threads. Any ideas on what's happening?Update Email Body in Read Mode Using Office.js in New Outlook/Web Outlook
Hello Community, We are creating an Outlook add-in that encrypts and decrypts emails using our in-house proprietry algo. As part of the decryption process, we need to modify the email body in read mode after decrypting the content. We are currently using the following Office.js API: Office.context.mailbox.item.display.body.setAsync(bodyText, (asyncResult) => { // Handle result }); This works as expected in Classic Outlook. However, it does not seem to be supported in the new Outlook or Outlook on the web (OWA). My question: Is there currently any way (including beta APIs) to update the body of an email in read mode using Office.js in the new Outlook or OWA? If not, is there a recommended workaround or a roadmap for this feature in future Office.js versions? We are open to using preview or beta APIs if necessary, as this feature is critical to our add-in functionality. Thanks in advance for your support!
Cannot access Outlook from various platforms
Hi everyone, I hope someone can help me on here as I am at my wits end. Today (10/07/2025) I tried to access my hotmail account via my mobile phone on a email app that I have been using for years and received the message "Check your account and exchange server information, then try again". I then tried accessing through the Outlook app and get these prompts, add account, accounts found, continue, an error occurred try again later. Then try on my windows pc using Firefox and chrome (with the same results on both,) sign in, no password requested, white screen with envelope popping up and down with this url https://outlook.live.com/mail/0/?bO=4&msalAuthRedirect=true then https://outlook.live.com/mail/0/?bO=1&msalAuthRedirect=true&sessionId=f2a8b4f0-ebb3-4bad-be1b-de744681dbca with a final page that has this error message UTC Date: 2025-07-10T03:14:45.395Z Client Id: 0942589603724FF7A558527E40A687FE Session Id: f2a8b4f0-ebb3-4bad-be1b-de744681dbca Client Version: 20250620014.20 BootResult: fail Back Filled Errors: Unhandled Rejection: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data:undefined|Unhandled Rejection: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data:undefined|Unhandled Rejection: Error: 401:undefined|Unhandled Rejection: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined err: Error: 401 esrc: StartupData et: ServerError estack: w@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.ad3a7e4e.js:1:1039 S/</<@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.ad3a7e4e.js:1:161561 st: 401 efe: ME3PR01CA0055 Please any help with this problem would be gratefully received
Login Issues with @live.it Account – Any Fix?
Hello everyone, Since last night I’ve been unable to access my "@live.it" email account at all, either from my PC or my phone. Other my Outlook email accounts are accessible without issues. I’ve already tried clearing browser history and cache, but it didn’t change anything. I’ve successfully changed my password twice, but I still can’t access my email. I’m attaching a screenshot of the error I encountered. Is this happening to anyone else? If so, how did you resolve it?Some Events Not Syncing With All Apps
I cannot figure out what the issue is, but some events are not showing up in all my calendar apps: Outlook for Mac, Apple Calendar, Fantastical, Dato and Teams. I just added an event using Outlook, and it is not showing in Apple Calendar or Dato, but it shows in Fantastical, Outlook and Teams. I added one using Fantastical's menu bar and it didn't show in Outlook or Teams. There is no rhyme or reason; syncing is just not consistently working.Forgotten Attachment Reminder feature is not available
I'm facing an issue in the New Outlook. Every time I send an email, I need a specific attachment to be included. After some research, I discovered that I could save the attachment link in a template and insert it manually when composing emails. However, this doesn't fully solve the problem—because honestly, I still forget to use the template quite often. I also learned that Outlook Classic and Outlook on the Web have a built-in feature that warns users when they mention an attachment but forget to include one. Unfortunately, this reminder doesn’t seem to be working for me either. Is there anyone who can guide me with a reliable solution to ensure my attachment is never missed? Any help would be greatly appreciated.
Outlook Killed My Personal Email Account after I signed in with a work account on same device
I've had a personal email account with hotmail.com for about twenty years, but it has been killed by Outlook, after I signed in with my work account on the same device. Basically, after I signed in with the work account in a browser window (Chrome, in this case), Outlook froze up and said that my password was needed to access email. I clicked to add my password and outlook gave me an error saying "there is no work or school account with this name". Obviously I knew that, as it was my personal email and this was my personal device. I've had a similar experience before with Teams, where I had to uninstall and reinstall to use my personal account to make Skype calls with my monthly allowance as part of my 365 membership. So, I removed the account from my outlook and tried to add it again, and it errored. Tried to access my personal email on the web and it couldn't open. Everything else is still there, Onedrive files, etc, etc. But it seems my email account has been totally eliminated by MS's overly zealous pushing of the work/school account. I've lost travel tickets, access to a couple of social media accounts, etc. So this is highly frustrating. Waiting for a support technician, but it's a 2 hour wait and not expecting that they will know what's happened, or how to fix it. Anyone else had similar?
UNABLE TO LOG IN, SOMETHING WENT WRONG
This is getting annoying, been trying to log into my M365 account for a week, but all I'm getting is "Something went wrong - Try again later" I've been trying to sign in via my Mac, I've tried multiple browsers still not working. And I've left multiple reports to no avail, there is no where to contact a helpdesk. this is getting frustrating, I am this close to cancelling my account, and going back to google.
