Support for auto-filing sent emails
I am looking for a solution to this scenario in the New Outlook: I send tens of emails per day The sent emails are stored in the Sent Items folder I need to manually move each of them into the sub-folders in my Archive folder - e.g. one for support cases Is there any way to automate the step (3) - i.e. to automatically file the sent emails into the folders they belong to? The Classic Outlook had "When replying to a message that is not in the Inbox, save the reply in the same folder" which is not present in the New Outlook. Maybe the New Outlook should have something even more powerful? In addition to this feature, a button suggesting into which folder each message should be filed? Finally, the Outlook Rules are very powerful but they do not apply to the sent emails. Maybe time to generalize these?
Login not possible
Since the beginning of the year, I have had the problem that I cannot log into my email account via Outlook. I have contacted Microsoft support several times, and they have repeatedly told me to contact Outlook support directly, but I am unable to do so. I have already cleared my cache several times and tried using other browsers. I have also tried incognito modes, as well as using my cell phone. Whenever I try to log in, I get the following error message: That's why I hope that someone here can help me somehow. UTC Date: 2026-02-22T02:15:19.184Z Client Id: 7A828C91B2DA4E399FF041930501246B Session Id: 4ec12d8b-3707-444b-9f57-50efe72ef5cf Client Version: 20260213001.06 BootResult: fail Back Filled Errors: None err: System.Runtime.Serialization.SerializationException esrc: StartupData et: ServerError estack: Newtonsoft.Json.JsonSerializationException st: 500 ehk: X-OWA-Error efe: AS4P190CA0013 ewsver: 15.20.9632.15 emsg: ErrorUnexpectedFailureUnable to send emails to outlook
Hi, I would like to seek help with email delivery to outlook. it's been 2 months now since we encountered the issue - unable to send to outlook. We are receiving NDR from outlook. Moreover, we have our own mail exchange server. Below is the Delivery Message Delivery has failed to these recipients or groups: mailto:Email address removed Your message wasn't delivered due to a permission or security issue. It may have been rejected by a moderator, the address may only accept email from certain senders, or another restriction may be preventing delivery. Diagnostic information for administrators: Generating server: mailgateway.edataservices.com mailto:Email address removed Remote Server returned '554 5.7.1 < #5.7.1 SMTP; 550 5.7.1 Unfortunately, messages from [61.28.174.150] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [BN1NAM02FT014.eop-nam02.prod.protection.outlook.com]>' Original message headers: Return-Path: <mailto:Email address removed>Received: from mail.edataservices.com (exh05.itsrvr01.com [172.30.1.37]) by mailgateway.edataservices.com with ESMTP id 20P0XTfr028317-20P0XTft028317 (version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=CAFAIL) for <mailto:Email address removed>; Tue, 25 Jan 2022 08:33:29 +0800Received: from EXH06.itsrvr01.com (172.30.1.197) by EXH05.itsrvr01.com (172.30.1.37) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.2.858.15; Tue, 25 Jan 2022 08:33:29 +0800Received: from EXH06.itsrvr01.com ([fe80::3128:a202:d762:dc45]) by EXH06.itsrvr01.com ([fe80::3128:a202:d762:dc45%8]) with mapi id 15.02.0858.015; Tue, 25 Jan 2022 08:33:29 +0800From: "Ester G. Policarpio" <mailto:Email address removed>To: "mailto:Email address removed" <mailto:Email address removed>Subject: test 01252022Thread-Topic: test 01252022Thread-Index: AdgRgynvN9wSHFVlQS6cZSt+1rHLsA==Date: Tue, 25 Jan 2022 00:33:28 +0000Message-ID: <mailto:Email address removed>Accept-Language: en-AS, en-USContent-Language: en-USX-MS-Has-Attach:X-MS-TNEF-Correlator:x-originating-ip: [192.168.80.31]Content-Type: multipart/alternative; boundary="_000_08a031f9ccc14415898a02214fc57bd6edataservicescom_"MIME-Version: 1.0 We hope that you could help us with our concern.Major journal's email does not pass Microsofts arbitrary standards nothing I can do about this
https://learn.microsoft.com/en-us/answers/questions/5755307/emails-not-being-recieved-from-sender-******@hotcr And to everyone thats defending this please tell me one advantage this has over putting it in the spam folder with warnings and blocking links etc. Tell me how this isn't the technological equivalent of not letting you buy laundry detergent because its poisonous if consumed. Look at all the people that were hospitalized from eating laundry detergent, clearly laundry detergent needs to be baned.Flagged Emails in New Outlook: Set Reminders and Due Date
I understand that transitioning from Classic Outlook to New Outlook can be intimidating and frustrating, especially regarding the feature changes. I'm here to help you navigate through the differences and make the switch as smooth as possible. You can access your flagged emails via the MyDay icon located in the top menu. Here are the steps to set reminders, due dates, and more. 1) Select the My Day icon 2) Click on the To-Do Tab (Note: Usually, this tab defaults to 'Tasks' for the primary mail account.) 3) If you manage multiple accounts, choose the correct mail account. 4) Select Flagged Emails: All flagged items for the select account will appear here 5) Right-click on any flagged item, and you will see many settings, including Set Reminder and Set Due date. I understand that completing the requirement involves many steps. It can be challenging, but I expect more improvements in the future. I hope this helps. /Teresa #traccreations4e 01/18/2024
Not receiving emails from a specific email address suddenly
All of a sudden on 1/23/26 I stopped receiving emails from one specific email address. I checked my spam folder, made sure there were not rules associated with this particular email address, made sure the address was not blocked, and even added the email address as a safe sender but as of today I am still not getting the emails. Another person who is put on these emails when they are sent to me as well is having no issues and is still receiving them no problem. Not sure why this is happening all of a sudden or if there are any other settings I can check? I read that outlook was down last week and people were having issues not receiving emails but I believe this has since been resolved.
MS Mail servers claim Hotmail domain does not exist
In my Gmail account I have a rule that forwards everything to my Hotmail/Outlook account where I primarily read all of my mail. This has worked well for a long time until the 16th January 2026 when I started to realise I was missing a few mails. Looking in the Gmail inbox I could see a few NDRs from Googlemail saying that it had failed to forward a message. I'm assuming this is an issue at the Microsoft end as the NDRs say it is a remote (i.e. Microsoft) mail server claiming that the domain Hotmail.co.uk doesn't exist, so the mail gets bounced. BTW, this is not an issue with my individual account, my wife and I have similar setups (both our Gmails forward to our Hotmails) and we both started having the same issue from that date. The key NDR details are always of this form: Address not found Your message wasn't delivered to ***@hotmail.co.uk because the domain hotmail.co.uk couldn't be found. Check for typos or unnecessary spaces and try again. The response from the remote server was: 501 5.5.4 Invalid domain name [AM4PEPF00027A67.eurprd04.prod.outlook.com 2026-01-20T22:06:56.421Z 08DE543D7B61AE38] So, it looks like some server in the chain is claiming that the whole domain "hotmail.co.uk" cannot be found!!! Surely I can't be the only one with this issue? I guess many people will be unaware they're missing mails as the original senders will be the ones receiving the NDRs, and where that is a company (rather than an individual) they probably just bin them and never investigate. This seemed to get worse over a few days and then stabilise to ~25% of mails failing: 16th Jan - 3 of 31 emails had this issue 17th Jan - 0 of 19 failed 18th Jan - 3 of 16 emails had this issue 19th Jan - 1 of 34 emails had this issue 20th Jan - 5 of 27 emails had this issue 21st Jan - 10 of 34 emails had this issue 22nd Jan - 8 of 31 emails had this issue 23rd Jan - 8 of 28 emails had this issue The issue seems to be random, there is no pattern with the times of day or senders - sometimes a particular sender is fine (e.g. Netflix, eBay), sometimes they suffer this issue. In the NDRs I'm not sure what the naming convention of the Outlook servers is but re. the above example's "AM4PEPF00027A67.eurprd04.prod.outlook.com", I've looked at all the servers mentioned in each NDR (up to 22nd) and again there's no real pattern - the hostname's always begin with either AMS0, AMS1, AM3, AM4, DB1, DB3, DB5, DU2, DU6, with the 4 character ones being followed by "EPF000xxxxx" and the 3 character ones being followed by "PEPF000xxxxx". The following subdomain is always eurprd02-eurprd05 with just two examples using EURPRD83. I did try and report to Outlook.com but their online help system currently gives an error (Error 500.30 - ASP.NET Core app failed to start). I hope this is a better place where someone might have a chance of convincing someone that there is a mail server config error somewhere?Outlook changing styles/colors of incoming email?
HI friends - I recently got an email from a research org named ORCid and I noted when I received the email that it was hard to read - the text was a lightt grey on white, or light grey on dark grey in dark mode: I emailed ORCid back and explained that this was going to fail any WCAG/Accessibility checks, and could they take a look. I spoke back and forth with their internal developer who insisted that it didnt look like that on being sent - he sent me examples from his own inbox as proof: And these look perfectly fine. Weirdly - when I forwarded this email to a colleague, they showed me on their screen it appeared as intended with the tetxt darker and more legible. They forwarded it back to me - and surely enough, it looks correct. This using the Outlook desktop app in both old and new mode - and dark or light profile - and also in the web outlook as well. Im really confused as to how/why when I receive it the first time it looks so unreadable? Any advice would be awesome.Organizing email account folders on PC
Since updating to the new Outlook, I am not able (on my PC or Mac) to drag and drop account folders to arrange them in a priority fashion. I have downloaded the classic version again, but the new version opens up anyway. I have tried on the app AND using a browser. Any help is GREATLY appreciated. I don't know if I am just not doing something correctly, or if that function is not available, except on my mobile devices. TYIA
Cannot unlock my Microsoft account, SMS verification not working
Hi, I need help with a blocked Microsoft account. When I try to sign in, the system asks for my phone number to unblock the account. The first SMS took too long to arrive and when I tried again I received an error message and cannot retry. I tried another phone number but I did not receive any SMS and now I cannot use my original number again. I tried all support options through https://support.microsoft.com/home/contact . I changed my password twice, completed the account recovery form, changed the password again, cleared cache, switched networks, changed browsers and used incognito mode. Nothing worked. When I enter my main number, it shows “Something went wrong” and does not go to the next step. When I use another number, I receive the “Try another verification method” error, even though no other method is available. My account is still logged in on my phone, but I cannot unlock it on the web or on other devices. I have had this account for more than 10 years and everything is linked to it. I even created another email to contact Microsoft Support, but it always redirects me to the same link and I cannot open an actual support ticket. Could someone from Microsoft please help me unblock my account or escalate this issue? I can provide any additional verification if needed. Thank you.
