Support for auto-filing sent emails
I am looking for a solution to this scenario in the New Outlook: I send tens of emails per day The sent emails are stored in the Sent Items folder I need to manually move each of them into the sub-folders in my Archive folder - e.g. one for support cases Is there any way to automate the step (3) - i.e. to automatically file the sent emails into the folders they belong to? The Classic Outlook had "When replying to a message that is not in the Inbox, save the reply in the same folder" which is not present in the New Outlook. Maybe the New Outlook should have something even more powerful? In addition to this feature, a button suggesting into which folder each message should be filed? Finally, the Outlook Rules are very powerful but they do not apply to the sent emails. Maybe time to generalize these?
Outlook web UTF-8 charset
Outlook Web sends emails in my organization using the ISO-8859-1 character set. However, Copilot claims: "Outlook Web (Outlook on the Web, OWA) does not generate your messages in ISO-8859-1. It always uses UTF-8." My Outlook Web only switches to the UTF-8 character set if the email contains Unicode characters that cannot be displayed in ISO-8859-1. How can I enforce UTF-8 globally for my organization?Shortcuts appearing when using Option+arrow in Outlook on Chrome in Mac
luse Outlook on Chrome in my MacBook Pro. While typing an email, though, if I use Option tarrow left or right (to go back or forth between words), after a few words, the shortcut letters for the menus pop up, and stop what I'm doing. (See image.) It doesn't happen in any other window on Chrome. So it's not a Chrome thing. It's only when Outlook 365 is loaded. (Don't know if it happens in other 365 apps, as I only use Outlook, really.) Anyone experienced that? And, if so, is there a solution? I tried Outlook 365's setting, but nothing there. Thanks!
Login not possible
Since the beginning of the year, I have had the problem that I cannot log into my email account via Outlook. I have contacted Microsoft support several times, and they have repeatedly told me to contact Outlook support directly, but I am unable to do so. I have already cleared my cache several times and tried using other browsers. I have also tried incognito modes, as well as using my cell phone. Whenever I try to log in, I get the following error message: That's why I hope that someone here can help me somehow. UTC Date: 2026-02-22T02:15:19.184Z Client Id: 7A828C91B2DA4E399FF041930501246B Session Id: 4ec12d8b-3707-444b-9f57-50efe72ef5cf Client Version: 20260213001.06 BootResult: fail Back Filled Errors: None err: System.Runtime.Serialization.SerializationException esrc: StartupData et: ServerError estack: Newtonsoft.Json.JsonSerializationException st: 500 ehk: X-OWA-Error efe: AS4P190CA0013 ewsver: 15.20.9632.15 emsg: ErrorUnexpectedFailure
Outlook for the web - some tenants not showing reply/forwarded icons in message list
Hi, (Outlook for the web) I wondered if anyone has experienced this and knows of any way to resolve it. One of my users is reporting that (and I have seen it) new replies are not being "flagged" with the reply icon in the message list. This appears to happen regardless of whether the email is in the inbox or a subfolder. Older emails (that have been replied-to or forwarded prior to today) are showing the relevant icons to indicate that a reply has been sent and it only appears to be affecting new replies/forwards. I've been through all the view settings in and nothing helps. I even tried crazy things like changing themes. This doesn't appear to be consistent across tenants either. I've seen 1 tenant with it working and another with it not working. Regards, PaulUnable to send emails to outlook
Hi, I would like to seek help with email delivery to outlook. it's been 2 months now since we encountered the issue - unable to send to outlook. We are receiving NDR from outlook. Moreover, we have our own mail exchange server. Below is the Delivery Message Delivery has failed to these recipients or groups: mailto:Email address removed Your message wasn't delivered due to a permission or security issue. It may have been rejected by a moderator, the address may only accept email from certain senders, or another restriction may be preventing delivery. Diagnostic information for administrators: Generating server: mailgateway.edataservices.com mailto:Email address removed Remote Server returned '554 5.7.1 < #5.7.1 SMTP; 550 5.7.1 Unfortunately, messages from [61.28.174.150] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [BN1NAM02FT014.eop-nam02.prod.protection.outlook.com]>' Original message headers: Return-Path: <mailto:Email address removed>Received: from mail.edataservices.com (exh05.itsrvr01.com [172.30.1.37]) by mailgateway.edataservices.com with ESMTP id 20P0XTfr028317-20P0XTft028317 (version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=CAFAIL) for <mailto:Email address removed>; Tue, 25 Jan 2022 08:33:29 +0800Received: from EXH06.itsrvr01.com (172.30.1.197) by EXH05.itsrvr01.com (172.30.1.37) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.2.858.15; Tue, 25 Jan 2022 08:33:29 +0800Received: from EXH06.itsrvr01.com ([fe80::3128:a202:d762:dc45]) by EXH06.itsrvr01.com ([fe80::3128:a202:d762:dc45%8]) with mapi id 15.02.0858.015; Tue, 25 Jan 2022 08:33:29 +0800From: "Ester G. Policarpio" <mailto:Email address removed>To: "mailto:Email address removed" <mailto:Email address removed>Subject: test 01252022Thread-Topic: test 01252022Thread-Index: AdgRgynvN9wSHFVlQS6cZSt+1rHLsA==Date: Tue, 25 Jan 2022 00:33:28 +0000Message-ID: <mailto:Email address removed>Accept-Language: en-AS, en-USContent-Language: en-USX-MS-Has-Attach:X-MS-TNEF-Correlator:x-originating-ip: [192.168.80.31]Content-Type: multipart/alternative; boundary="_000_08a031f9ccc14415898a02214fc57bd6edataservicescom_"MIME-Version: 1.0 We hope that you could help us with our concern.Sync Issues with Tracking Meetings from Outlook to Dynamics 365
Hello, my work uses the Dynamic 365 App for Outlook to track meetings as appointments in Dynamics 365, but it has failed several times for several users (on both Mac and Windows, in Old and New Outlook and on web browsers); some meetings will fail to track immediately while in some cases, meetings that were successfully tracked will stopped working and are no longer tracked in Dynamics. In the spoiler below is a sanitized version of the diagnostic log for meetings that used to be tracked that stopped working: In the log, we have the following error message: "lastsyncerror": "ExchangeSyncGeneralCrmItemSyncError;Microsoft.Crm.Asynchronous.EmailConnector.ErrorSource.Crm:130;T:188\r\nActivityId: [Removed]\r\n>Exception : Microsoft.Crm.Asynchronous.EmailConnector.ExchangeSyncException: Failed to sync item to CRM server : System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: There is no active transaction. This error is usually caused by custom plug-ins that ignore errors from service calls and continue processing. at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27 at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1ba at Microsoft.Xrm.Sdk.IOrganizationService.Execute(OrganizationRequest request) at Microsoft.Xrm.Sdk.WebServiceClient.WebProxyClient`1.ExecuteAction[TResult](Func`1 action) +0x15 at CrmSDKLib.OrganizationServiceWrapper.<>c__DisplayClass10_0.<Execute>b__0() in C:\\__w\\1\\s\\src\\lib\\CrmSDK\\OrganizationServiceWrapper.cs:line 13..." In Outlook, when I look at these meetings and check the app it gives the message: Recurring appointment occurrence cannot be tracked However, we have other series of recurring meetings that have been successfully tracked that does not run into the issue. Anyone has encountered this or similar issue? How do we resolve this so going forward the app can track all meetings without issue? Please let me know, thank you!Major journal's email does not pass Microsofts arbitrary standards nothing I can do about this
https://learn.microsoft.com/en-us/answers/questions/5755307/emails-not-being-recieved-from-sender-******@hotcr And to everyone thats defending this please tell me one advantage this has over putting it in the spam folder with warnings and blocking links etc. Tell me how this isn't the technological equivalent of not letting you buy laundry detergent because its poisonous if consumed. Look at all the people that were hospitalized from eating laundry detergent, clearly laundry detergent needs to be baned.Flagged Emails in New Outlook: Set Reminders and Due Date
I understand that transitioning from Classic Outlook to New Outlook can be intimidating and frustrating, especially regarding the feature changes. I'm here to help you navigate through the differences and make the switch as smooth as possible. You can access your flagged emails via the MyDay icon located in the top menu. Here are the steps to set reminders, due dates, and more. 1) Select the My Day icon 2) Click on the To-Do Tab (Note: Usually, this tab defaults to 'Tasks' for the primary mail account.) 3) If you manage multiple accounts, choose the correct mail account. 4) Select Flagged Emails: All flagged items for the select account will appear here 5) Right-click on any flagged item, and you will see many settings, including Set Reminder and Set Due date. I understand that completing the requirement involves many steps. It can be challenging, but I expect more improvements in the future. I hope this helps. /Teresa #traccreations4e 01/18/2024
Not receiving emails from a specific email address suddenly
All of a sudden on 1/23/26 I stopped receiving emails from one specific email address. I checked my spam folder, made sure there were not rules associated with this particular email address, made sure the address was not blocked, and even added the email address as a safe sender but as of today I am still not getting the emails. Another person who is put on these emails when they are sent to me as well is having no issues and is still receiving them no problem. Not sure why this is happening all of a sudden or if there are any other settings I can check? I read that outlook was down last week and people were having issues not receiving emails but I believe this has since been resolved.
