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Modifying Outlook Email Encryption Options
I'm trying to modify our existing Outlook email encryption options a bit, and I cannot find where this is located anymore on the admin side of things. How/where do I find the admin portal that manages this list?: I'm accessing this list by opening a new email > options > Encrypt
Slide Master Limitations: Naming, Locking, and Layering Issues
Hi Community, I’m encountering some persistent limitations when working with Slide Masters in PowerPoint that significantly impact template design and structured content management. I’d like to get insights from others who may have experienced similar challenges or found effective workarounds. Naming Inconsistencies: When custom placeholders are named in the Slide Master, these names do not persist when the layout is applied to slides. Instead, they revert to generic labels like Text Box 1, Content Placeholder 1, making it difficult to identify specific elements, especially when scripting or managing complex layouts. Locking Limitations: PowerPoint provides locking for shapes, but not for placeholders. This results in accidental content overwriting or repositioning, particularly when placeholders are intended as fixed visual elements (e.g., branded overlays or instructional text). Layering Issues: Layering behavior in Slide Masters is inconsistent. If a content placeholder is placed at the back and a visual element is placed in front, the intended layering is not respected when content is added to the slide. Content always renders above master elements, disrupting the intended visual structure. These issues are particularly disruptive in structured template environments, where content integrity and layout consistency are essential. I’d appreciate any guidance or insights from the community, especially if there are workarounds or third-party tools that can help mitigate these issues. Thanks for your input!Word - Repeating Content Control - Nightmare/Help!
Its suppose to be a simple process/tasks - I cannot make it work. Here is what I am trying to do. I have created a Word Document - Office 365. Document has few Plain Control Text Fields and 2 Repeating Repeating Section Content Control i.e Projects & Timesheets. Timesheets is nested in Projects. I am passing JSON from Power Automate. JSON structure matches Plain Control Text Fields title and tag name as well as tag and name for Repeating Section Content Controls. Word is writing the write value for Plain Control Text Fields (2) that are outside of Repeating Section Content Control Fields, but not repeating nor adding to any Plain Control Text Fields. Below is image of a Word Document file in Design Mode showing all the Plaint Text Fields & Repeating Sections. {"Projects": [ { "Project": "ACME Project", "ProjectID": "41", "ProjectDescription": "Analysis & Design", "Timesheets": [ { "Date": "2025-04-27", "Hours": "8", "Description": "Worked On Designing & Drawing", "Day": "Sunday", "OT": "No", "Billable": "Yes" } ] } ]} However Word template is not applying this JSON and nothing is written to the doc. Help is appreciated!
URGENT: Account Lockout + Payment Block Due to MFA – Immediate Access Required
I’m writing to escalate a critical issue that has not been resolved despite my multiple attempts through support channels. Issue Summary: I lost access to my old mobile device, which contained my Microsoft Authenticator app. I’ve installed the app on my new phone but am still being blocked at login due to MFA. I think something needs to be done to resolve this because all the attempts to recover accounts requires Authenticator app? Its driving me nuts! Password reset attempts always redirect to the MFA prompt again. I’ve uploaded my National ID as requested by your team (see attached screenshot). However, I’ve now received a deletion warning due to an unpaid invoice of around $6, which I cannot settle because I’m locked out of the account. Account + data deleted due to six bucks? What I need: A temporary override or alternate method to bypass MFA and log in OR A direct external payment link (outside login) to settle the invoice and stop account termination. Please assist urgently. The current support loop is broken: My business and data are tied to this account, and deletion over a small invoice while I’m locked out is unreasonable. Appreciate your urgent help to prevent further escalation. Kind regards, Shake (Emcee Shake)
Stop Copilot Automatically Downloading Files to my Phone
Since Office 365 mobile was converted to CoPilot, it now defaults to automatically downloading files that have been sent to me. This is a terrible default and bad for security. Not only does it mean any random crap from a WhatsApp group is downloaded using up my storage, but it does not allow me to prevent harmful files being installed on my device. Viruses and malware, apps designed to steal my data and banking information? Nothing to stop it happening. I've found the setting in CoPilot to deselect automatic downloads, but amazingly it reinstates the setting to automatically download as soon as I exit. It is my phone and my company. I am the administrator and I haven't implemented any data loss prevention policies. I have tried going into Office 365 on my laptop and finding settings on privacy, downloads etc but there is nothing there. Any tips as to stopping Microsoft from destroying the security of my phone? CoPilot for Android running on a Samsung Galaxy device, not customized.Microsoft 365 & Windows 365 Outage - 2 Weeks
Our company's Microsoft 365 (including email) and Windows 365 licenses have been completely disabled for two weeks. This is severely impacting our business: clients can't email us, we can't send emails, and access to critical data on our virtual desktops is lost. We've contacted Microsoft multiple times with no resolution. This prolonged outage is causing significant operational paralysis and forcing data recreation. We urgently need assistance in understanding the cause and a swift resolution to restore our services. We have tried reactivating, and have attempted getting through a Microsoft partner, but nothing has helped. Any advice on escalating this critical issue would be greatly appreciated.
O365 Logo for dark mode?
Hi, as described in the docs article to customize your organisation theme. It should be possible to configure an "Alternate Logo" which is presumeably used for dark mode. Did anyone got this to work? I was able to configure the alternate logo but if an enduser toggles the darkmode on office.com the logo doesnt change. It keeps the default logo and never uses the alternate logo.
Calendar of a Distribution Group in new Outlook
We have a Distribution Group in O365, which contains all members of a team. When you add this Distribution Group to the calendar, you can see the calendar of each team member. This way the admin can just update the Distribution Group with new team members, and everyone has gets the updated list of calendars. In the current Outlook you need to disable "Turn on shared calendar improvements" for this to work as described here. But in the "new" Outlook I can't add the calendars via the Distribution Group, and the option from the "old" Outlook is gone. Does anyone have a solution for this?
