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Error exporting file as PDF: The online service is not available in your region.
On MacOS 15.5 with the latest (enterprise channel) or Microsoft Office We have a issue currently that certain users in different location is getting a issue when saving as a pdf when the option 'best for electronic distribution and accessibility is selected. "Error exporting file as PDF: The online service is not available in your region. Please contact your administrator." This uses the Microsoft online services when using 'best for printing' - it works fine as thats a local pdf printing and does not use MS online services the region is set to UK we are going to look at the locations and see if any traffic is being blocked as wellEasier Configuration Promised for the Microsoft Authenticator App
The Microsoft Authenticator app is a secure authentication method for MFA. The app is getting an easier way for backup and recovery, which should make it easier for people to move to new iOS devices. Instead of a Microsoft recovery account, Authenticator will use the iCloud keychain. The update is expected to roll out in September 2025. https://office365itpros.com/2025/07/10/authenticator-app-backup/
Microsoft 365 Cloud vs Desktop Applications
I am having issues with the Microsoft 365 Professional version which supposedly should display the documents as a replica on the Cloud when edited using the Desktop version of the same application. Shown below is what a Microsoft Word document looks like side-by-side Cloud vs Desktop: It would seem that spacing and page breaks would hold properly in the Cloud version (shown on the left), but do not. My understanding is that Microsoft Office products have always had an XML base, so technically, what is produced using a Desktop version of an application should display as a replica when opened in a Cloud version of an application. However, what I am seeing is that I lose page numbering and properly spacing in my Cloud version of the same exact document which is pulled from the same exact file location. I am constantly doing double the work to create a perfect document. Are there any suggestions from Microsoft 365 support that might help remedy these formatting issues?
Security verification for 365 business account
I've tried everything to get a business account, different browsers, clearing cache, incognito mode, using different phone numbers etc - but it keeps failing at the last step (security verification) when entering my phone. number. It says "Something is wrong with that phone number. Try a different one." No matter what I do, it doesn't go past that. I've tried contacting Microsoft support for 2 weeks - I never get to an agent and then it disconnects me. This is my last attempt. I am based in South Africa, recently bought my business domain and I just want to set up a business account for 1-4 people.
Enabling per-group MFA
We're looking, if possible, to enable MFA "per-group" and not "per-users" in the Office365 Organization. IN On-Prem AD we created group GRP-MFA and replicated it to O365 via Entra ID Connect. We used that group to select which Authentication methods are available to Group's members but then we couldn't find a way to enable MFA "per-group" but only per users. The licenses available are Microsoft 365 Business Standard Thanks SCImproving the Processing of Protected Messages in Shared Mailboxes
A sometimes overlooked 2024 update delivers easier access to protected messages delivered to shared mailboxes. Instead of direct assignment of Full Access to user mailboxes, access can be controlled through membership of a mail-enabled security group. It’s a small but very nice change, just like any update that eases the life of tenant administrators. https://office365itpros.com/2025/07/09/shared-mailbox-access/
OneDrive offline conflicts with File explorer
My desktop profile has crashed. An L2 support says that I need to discard my profile and create a new one. I am here to find an alternative to that. It must also be related to a MS data security and needs an investigation. See for instance I cannot delete off instances of the previous companies OneDrive business offline folders from my home desktop PC. The conflicts of these have aggravated to an extent that it is now crashing OneDrive and other cloud services connected through File explorer. To begin with, Is there any way I can clean my desktop profile. Can you please do me a Data security investigation?
Enabling per-group MFA
We're looking, if possible, to enable MFA "per-group" and not "per-users" in the Office365 Organization. IN On-Prem AD we created group GRP-MFA and replicated it to O365 via Entra ID Connect. We used that group to select which Authentication methods are available to Group's members but then we couldn't find a way to enable MFA "per-group" but only per users. The licenses available are Microsoft 365 Business Standard Thanks SCTracking Critical App Actions Through Audit Events
App management audit events are captured when changes are made to Entra registered and enterprise apps. Critical app management audit events should be closely monitored to ensure that permissions are used properly and attackers haven't attempted to penetrate the tenant to extract data. This article explains how to find and analyze audit data for some critical app management audit events and run the code as an Azure Automation runbook. https://practical365.com/app-management-audit-events/
