Microsoft 365 topics

Employee Onboarding in a Day: Creating Role-Specific Training Guides from SharePoint Content

JohnNaguib — Sun, 26 Apr 2026 06:30:47 GMT

In today’s fast-paced business environment, the expectation to get new employees productive as quickly as possible is higher than ever. Yet, onboarding often remains one of the most fragmented and time-consuming processes within organizations. Information is scattered, training materials are outdated, and new hires are left navigating a maze of documents with little guidance.

https://dellenny.com/employee-onboarding-in-a-day-creating-role-specific-training-guides-from-sharepoint-content/

Functionality to mark a slide complete

ABDAF — Fri, 24 Apr 2026 13:36:48 GMT

I do not believe this functionality alread exists but I'm quite sure I'm not the only one that would love to have it added.

Now when working in a larger powerpoint slide deck I start with adding a "traffic light" to my slides that's red, and when the slide is finished I turn it green. Then, before presenting I have to delete all traffic lights before the deck is truly ready. This way I can keep track of which slides still need attention and prevent myself from spending time on slides I shouldn't.

Now I believe it would be very nice if it was a built in feature where you can mark individual slides as "complete / final" or "needs attention" with visual feedback of this status in for example the navigation pane.

How do others handle this and is there a trick I do not know of?

Entra and Microsoft 365 Could Improve License Reporting

TonyRedmond — Fri, 24 Apr 2026 09:10:53 GMT

License insights is a new feature in the Entra admin center. The Microsoft 365 admin center also shows some license insights in a dashboard card. The two views don’t line up. This isn’t very surprising because different teams generated the information, but it would sure be nice if Microsoft delivered comprehensive license reporting for Microsoft 365 tenants, including the Entra premium licenses.

https://office365itpros.com/2026/04/24/license-insights/

Word Version Incompatibility

flielguera — Thu, 23 Apr 2026 14:35:32 GMT

Good morning everyone, I've switched from Microsoft 365 Personal to Microsoft Plus 2021 Business. My question is, is there any incompatibility between the Word versions of these two services? I ask because when I try to work with a file saved as a "Microsoft Word 97-2003 Document," I get a memory error message. However, when I save the same file as a "Microsoft Word Document" and work with it, I don't get the error message.

Looking forward to your kind reply.

Fernando

Microsoft 365 Quarterly Uptime Number Sinks to New Low

TonyRedmond — Wed, 22 Apr 2026 09:32:23 GMT

According to Microsoft, the Microsoft 365 uptime performance for Q1 CY2026 was 99.526%. That’s the lowest uptime figure since we started to record data in 2013. The first thing that people might ask is whether this performance means that Microsoft has to pay out under the terms of its financially backed SLA. The answer is no. All explained in the article.

https://office365itpros.com/2026/04/22/microsoft-365-uptime/

Running performance reviews without leaving Microsoft 365?

MeggyB360 — Wed, 22 Apr 2026 05:31:37 GMT

We're a mid-size company (~300 people) and currently doing performance reviews in a standalone HR platform. The problem is nobody opens it. Adoption is terrible because people live in Teams and Outlook all day and having to log into a separate system for reviews just doesnt happen. Has anyone managed to run their full review cycle (self-assessments, manager reviews, calibration) inside M365 or Teams without needing a completely separate tool? Trying to avoid another "tool nobody uses" situation.

How to purge OneDrive from the default user folders

janthemanwlj — Tue, 21 Apr 2026 16:53:46 GMT

Hi. I got this PC a while ago and OneDrive just kinda set itself up based on my Microsoft account. It was decently useful having access to my OneDrive files as a folder on my PC but I do NOT want it backing up my files automatically, partly because I want those to be offline and because I really don't need constant popups telling me I named my file wrong or that I ran out of space. So, I disabled synchronisation for those folders - I'm talking about the default documents, images, etc. folders. Yet there was then two seperate folders called Images (or whatever that folder is called in English Windows), one with the path

C:\Users\cherr\Pictures,

and one with the path

C:\Users\cherr\OneDrive\Pictures.

Explorer sees the top one as the default, and displays the shortcut to that in the bar on the left, while other programs such as my very old Canon document scanner's user interface sees it as the bottom one. I tried everything I could think of, including cutting the OneDrive folder and putting it in a different location in order to not lose any of the files), then renaming it. Yet somehow the scanner software and others, even if I manually select the correct folder, still default to the new path which is now

C:\Users\cherr\piss off onedrive\anything but OneDrive\Pictures.

I have had to turn off the OneDrive app altogether, which is problematic as I am also logged into a school account on that (which has caused zero problems) to which I need regular access for the files on it. Yet even this does not fix it.

Please help me out with this, as I now have two seperate folders called "Pictures", which are defaulted to depending on which app I am using.

The Microsoft Graph PowerShell SDK and the additionalProperties Property

TonyRedmond — Tue, 21 Apr 2026 08:44:20 GMT

The additionalProperties property is available for many Microsoft Graph PowerShell SDK cmdlets. In this article, we explain the function of the additionalProperties property and how it functions in holding output for Microsoft Graph PowerShell SDK cmdlets. It’s all because of the lack of strongly-typed properties, or so the AutoRest process would have us believe.

https://office365itpros.com/2026/04/21/additionalproperties-property/

Microsoft 365 Security Best Practices for Enterprises

JohnNaguib — Mon, 20 Apr 2026 17:24:35 GMT

In today’s digital-first workplace, Microsoft 365 has become the backbone of enterprise productivity. From email and file storage to collaboration tools like Teams and SharePoint, it centralizes critical business operations. But with this convenience comes a growing attack surface. Cyber threats are evolving rapidly, and enterprises can no longer rely on default security settings alone. A proactive, layered approach to Microsoft 365 security is essential.

https://dellenny.com/microsoft-365-security-best-practices-for-enterprises/

Former short-term employee added as Billing Admin

ty_zar — Mon, 20 Apr 2026 07:12:53 GMT

Hi everyone,

I’m hoping to get some insight into how this could have occurred and what we should review to prevent it from happening again.

We are a small organization, and we recently discovered that a former employee (who only worked with us for about two weeks) was listed as a Billing Administrator in our Microsoft 365 tenant.

This person is no longer with the company.

Their Microsoft account has already been deleted.

We are a small team with very limited admin roles assigned.

We do not recall intentionally granting them billing-level permissions.

We are trying to understand:

How could a short-term user have been assigned the Billing Administrator role?

Could this have been done automatically through another role assignment (e.g., Global Admin inheritance)?

Is it possible this occurred through a CSP/partner relationship?

Are there logs we should specifically review beyond standard audit logs?

What are best practices to prevent this from happening again in a small tenant?

We are currently reviewing:

Admin role assignments

Audit logs

Partner relationships

MFA enforcement for all admins

If anyone has seen something similar or can suggest specific logs, settings, or controls we should review, I would really appreciate the guidance.

Thanks in advance for your help.

what happened to my robux digital gift card in Microsoft rewards?

Isaiah_Cacho_95 — Mon, 20 Apr 2026 03:27:14 GMT

Hello everyone so what happened to my robux digital gift card in microsoft rewards

this happened a long time ago to me but im following up about this topic just now

microsoft can you please bring back the robux digital gift card? i already have enough points for it and im also a bit sad as well.

ok thank you Microsoft if you bring this back. regardless i hope you guys bring it back.

Transfer MS Office 365 Business ownership from MSP to own MS Business account

JacquesRossouw-ZA — Sat, 18 Apr 2026 08:23:20 GMT

Hello Everybody

I need to transfer my clients MS Office 365 Business from current MSP to their own MS Business account. Current MSP very bad service. So, at the end they want to manage their Emails\Licenses on MS Admin Center. What are the steps on doing this?

Reserve Calendar Time for Bookings

user123451 — Fri, 17 Apr 2026 16:43:17 GMT

How do you block space out on your personal calendar such that it's only available to Microsoft bookings, and shows busy to others in your organization?

I've created a personal bookings page with custom timeslots--that's working just fine. The problem is that people in my org who can see my calendar are sending calendar invites for those same timeslots, making them no longer available to the bookings page. If I add my own events to my personal calendar to mark time as busy, those slots also disappear from the bookings page.

How can I adjust things such as to reserve time exclusively for Microsoft bookings and no other users at my org?

Re-install Office Home & Student 2013

trademark_uk — Tue, 14 Apr 2026 15:04:37 GMT

Hello,

I have recently updated my laptop from Win 10 to 11, however i cannot reinstall from my MS account subscriptions my

Office Home & Student 2013. I receive this message.

“

Hello,

I have recently updated my laptop from Win 10 to 11, however i cannot reinstall from my MS account subscriptions my

Office Home & Student 2013. I receive this message.

“Office (64-bit or 32-bit) couldn’t be installed” error when trying to install

Applies To

If you tried to install a 64-bit or 32-bit version of the Microsoft 365 or Office, or a standalone application such as Visio on a computer that already has either the 32-bit or 64-bit version of Microsoft 365 or Office, you could see an error message similar to the one below. This occurs because you can't mix 64-bit and 32-bit versions of Microsoft 365 or Office.

"What to do"

To fix this error and switch from 32-bit to 64-bit (or vice-versa), you must do the following in this order.

Uninstall Microsoft 365 or Office

Go to Uninstall Office from a PC and follow the steps to uninstall the version of Microsoft 365 or Office (or stand-alone Microsoft 365 or Office application, such as Visio or Project) you don't want.

I have used the tool and Office cannot be found, but if i try again to re install i get the same message.

What am i missing in order to complete the re-install ??

Thx

Lost Access to Microsoft Authenticator

wxus88 — Fri, 17 Apr 2026 09:10:35 GMT

Hello team,

I reimage my phone, unfortunately lost Microsoft Authenticator, I dont have cloud backup enabled in my Authenticator, I try login account in Microsoft Authenticator, but still ask me Authenticator verification, and no other option (like email, SMS, or backup codes) shown, I'm register Microsoft 365 developer account, i'm only admin, could you please let me know the exact steps I need to take or if there is a support escalation route I should follow, thanks for advance.

Improving How Outlook Classic Handles Reactions

TonyRedmond — Fri, 17 Apr 2026 07:49:01 GMT

A fix due in May 2026 will make sure that the Outlook classic client will handle Outlook reactions properly if the reactions are blocked. Of course, if tenants don’t like responding to email with an emoji, they can create a transport rule to insert the x-ms-reactions header. Detecting the header is an instruction to Outlook clients to suppress reactions that Outlook classic has been ignoring up to now.

https://office365itpros.com/2026/04/17/outlook-reactions-classic/

Bad registrar on 365 side

Olasneek — Thu, 16 Apr 2026 20:50:05 GMT

Hello,

We created a Microsoft 365 tenant several years ago but never used the online email services.

We added and verifed our domain, which was registered with Orange at the time, and then created some users manually to use PowerBI.

Today, we begin to migrate to Exchange Online. We have installed AD Connect and synchronized some users.

Since creating the tenant, we have changed registrars (to Gandi), but I've noticed that the registrar hasn't been updated in the tenant 365.

An `nslookup` correctly identifies Gandi as our current registrar.

Microsoft has remained with Orange... and this is causing errors in the hybrid Exchange configuration assistant due to bad autodiscover.

How can we "refresh" the registrar on the Microsoft 365 side ?

Thanks for your advises

Nicolas

DLP Extends Its Ability to Control Copilot Processing

TonyRedmond — Thu, 16 Apr 2026 08:46:32 GMT

A new action for the DLP Policy for Copilot allows Microsoft 365 tenants to block Copilot from performing (Bing) web searches if a prompt contains sensitive information types. The new action allows Copilot to continue to process prompts using Microsoft 365 content (if the user has a Microsoft 365 Copilot license) while stopping potentially sensitive data being sent to Bing.

https://office365itpros.com/2026/04/16/dlp-policy-for-copilot-web/

M365 Security Basics: Keeping Your Data Safe Online

JohnNaguib — Wed, 15 Apr 2026 17:05:42 GMT

In today’s digital-first world, data is one of the most valuable assets a business or individual can have. Whether it’s emails, documents, spreadsheets, or sensitive customer information, protecting that data is critical. With Microsoft 365 (M365) being one of the most widely used productivity platforms globally, understanding its security basics is no longer optional it’s essential.

https://dellenny.com/m365-security-basics-keeping-your-data-safe-online/

Creating a Planner Weekly Notification Email for Incomplete Tasks

TonyRedmond — Wed, 15 Apr 2026 09:20:05 GMT

A reader wanted a weekly incomplete task report to send details of Planner tasks to people with outstanding work to do. We used PowerShell to scan for incomplete tasks for people who are members of a group, perform some analysis on the data, and create and send email. Despite some deficiencies in the Planner Graph API, the code is pretty straightforward.

https://office365itpros.com/2026/04/15/weekly-incomplete-task-report/