Microsoft Takes Aim at ChatGPT
Microsoft would very much like Microsoft 365 tenants to use Copilot instead of ChatGPT. A recent comparison between Copilot and ChatGPT outlines some areas that Microsoft thinks are important when deciding which AI tool to use. Microsoft has a point because Copilot is embedded into Microsoft 365 whereas ChatGPT is more of an add-on. The competition for hearts and minds is very intense in the AI space. https://office365itpros.com/2026/02/20/copilot-and-chatgpt/Code Error Allowed Copilot Chat to Expose Confidential Information
A code error allowed Copilot Chat to expose confidential email. Microsoft is fixing the problem, but it’s a reminder of how AI can expose information of Microsoft 365 tenants don’t use available features to restrict AI access. Those features need to be configured and deployed, but that doesn’t take much effort. It’s better than users complaining when Copilot exposes their most secret thoughts. https://office365itpros.com/2026/02/13/dlp-policy-for-copilot-bug/Microsoft 365 Exceeds 450 Million Commercial Paid Seats
Microsoft FY26 Q2 results included a new figure for Microsoft 365 commercial paid seats: “over 450 million.” Seats are growing at a consistent 6% year-over-year rate, and the June 2026 increases could mean an extra $10 billion or so revenue. In other news, we learned that Microsoft 365 Copilot has 15 million paid seats, or roughly 3.33% of the Microsoft 365 installed base. https://office365itpros.com/2026/01/30/microsoft-fy26-q2-results/
Microsoft Copilot
Is anyone else having issues today? I was using copilot today like I have been for months. Using the same prompts I have been using for months when I started getting this response "I'd really like to help, but it seems this topic is off-limits for me. sorry about that!" I was trying to discuss with the AI what the issue was and tried showing the prompt when all of a sudden it said I was suspended for an hour. I tried to talk with support but they were no help.
I haven't seen anyone talking about this online store
There is this office and windows key store called esd codes and they sell office keys. They seem legit since they're affiliated with Microsoft and they have mostly positive reviews but I the description of every office key and I mean every has a note stating "if office (literally every single one) version is not available, you will receive the Professional Plus version at the same price" which they are trying to make it look like an upgrade but from what I searched the professional plus versions are bought in bulk by big companies and organizations and after they stop being updated they are being sold for cheap probably by employees. I have found multiple for less than 2 or even 1 buck and I feel they are scamming people.SharePoint Site Administrators Can Now Control Restricted Content Discovery
Restricted Content Discovery (RCD) is a feature that blocks access by Microsoft 365 Copilot and agents to the files stored in a SharePoint Online site. Instead of relying on tenant administrators, site administrators can now enable or disable RCD. It’s a natural evolution of what is an essential feature to keep sensitive and confidential information being leaked inadvertently by AI. https://office365itpros.com/2026/01/13/rcd-site-level/Helping users navigate the rebrand to the "Microsoft 365 Copilot" App
This app/experience was formerly known as the Microsoft 365 App or by many just as the Microsoft 365 homepage (especially in the context of the browser and URLs like Microsoft365.com). Now that it's been rebranded to the Microsoft 365 Copilot app, I'm curious to know how peers are adapting their support for end users in regards to this change. If you want users to head to this app or web location to use Copilot Chat (in one of its forms - web or work) there isn't really much issue ("Go to the Microsoft 365 Copilot app to use Copilot"). But what these other scenarios? In the browser/or desktop app "Go to the Microsoft 365 Copilot app to modify your M365 Profile "Go to the Microsoft 365 Copilot app to download the desktop Office apps" "Go to the Microsoft 365 Copilot app to access PowerPoint in the browser. In the mobile app "Go to the Microsoft 365 Copilot app to update that PPT you've been working on while you're in an Uber." "Go to the Microsoft 365 Copilot app to capture pics of whiteboards and add them to your OneDrive" All these scenarios really have nothing to do with Copilot, but you've got to use the Copilot app...a little awkward right? (p.s. trying not to incent a riot about MSFT's naming skills) What makes it downright silly is if you've suppressed Copilot all together for users for whatever reason, right? To my understanding even if you've blocked Copilot Chat in your org, this app is still called Microsoft 365 Copilot... If I've misunderstood anything about the situation, please educate me. Otherwise, I'd love some thoughts on the group on how you are or are thinking about navigating this awkwardness with users.Training People to Use Microsoft 365 Copilot Effectively
A LinkedIn post explained how the UK Revenue and Customs authority train 30,000 people to use Microsoft 365 Copilot effectively. It’s a reminder that introducing complex software to a user community takes careful planning and support, including the provision of well-planned training to help people exploit the new software as quickly as possible. Otherwise some of those expensive licenses might be wasted. https://office365itpros.com/2025/12/31/microsoft-365-copilot-training/Microsoft to Enable Anthrophic Models by Default
After the fuss around the initial introduction of the Anthrophic models into Microsoft 365 in September, we learn that Microsoft will enable access for all in January 2026. It would have been so much better had Microsoft said that they were working on the data protection arrangements with Anthrophic, but that didn’t happen. Is all well now? We’ll see in January… https://office365itpros.com/2025/12/12/anthrophic-models-m365/Testing the MCP Server for Enterprise
The MCP Server for Enterprise is one of a set of preview servers released by Microsoft to show how MCP servers can help Microsoft 365 tenants get real work done. I’m sure things will improve, but the current state of the preview is that it can do a splendid job to answer simple questions, but once things get more complex, don’t depend on any of the PowerShell code the server generates. https://office365itpros.com/2025/12/11/mcp-server-for-enterprise/
