Websocket connections to critical Microsoft 365 domains
We continue to get warnings on our tenant regarding Websocket connectivity errors. Full message states: We've detected WebSocket Secure (WSS) failures to the following unified domains. I can't publish the wildcarded URLs here, but you'll know the ones I mean from your M365 admin networking connectivity insights page. I don't understand this as we effectively have those domains whitelisted/bypassing https inspection etc and everything seems to be working as normal. Nothing has been changed as far I'm aware. Anyone else seen this warning in their tenancy? Anything else we can check or try to sort the issue. Or is it just something to note?? We have a support ticket in - but on doing the initial check nothing is showing up. Our networking team have confirmed with me that the connection sends data to Microsoft uninspected. For that reason, it shouldn’t cause the websocket errors that are being reported.People Skills Rolling Out Within Microsoft 365
People Skills is a new Microsoft 365 solution that uses AI to determine what skills are possessed by users based on their profile and activities. The skills recorded for users turn up on the Microsoft 365 profile card, just like the older SharePoint/Delve implementation. Is this an example of more AI being used “just because we can” or a useful solution? It’s up to you to decide. https://office365itpros.com/2025/06/17/people-skills-overview/Using a Copilot Agent in SharePoint to Interact with Office 365 for IT Pros
Copilot Studio Agents can use files as knowledge sources to reason over when they respond to user prompts. We explain how to use the monthly PDFs issued for the Office 365 for IT Pros and Automating Microsoft 365 with PowerShell eBooks as knowledge sources. If you’ve got Microsoft 365 Copilot licenses, this is an interesting way to interact with the books. https://office365itpros.com/2025/06/16/copilot-studio-agent-knowledge/Portal change
Why one earth is https://m365.cloud.microsoft/ and https://portal.office.com now redirecting directly to Copilot? What a stupid change. No one wants this. Users want quick access to their files and apps, which the old office portal would facilitate nicely. Stop forcing copilot on your customers.Sharing the Vision: Microsoft 365 Community Conference Keynotes Now Available
We are excited to announce that the highly anticipated keynote sessions from Jeff Teper, Vasu Jakkal, Jared Spataro, and Brenna Robinson are now available for all to experience. Visit our conference playlist on our Microsoft Community Learning channel and subscribe to know when more important content is published. Find us at https://aka.ms/Community/LearningCreate Stunning Branded Presentations with Microsoft 365 Copilot Templates!
🎯 Say goodbye to boring slides! In this video, we dive into the latest Microsoft 365 Copilot update that helps you create on-brand presentations in PowerPoint—fast and effortlessly. Learn how Copilot uses your organization's brand templates to generate polished, professional slides that stay true to your visual identity. ✅ What you'll learn: How Copilot integrates brand assets into PowerPoint How to generate slides based on branded templates Time-saving tips for building consistent, high-quality presentations Whether you're a professional, marketer, or content creator, this feature is a game-changer. Watch now to see how to level up your presentations with AI! 🔔 Don’t forget to like, subscribe, and turn on notifications for more Microsoft 365 updates and productivity tips! #Microsoft365 #Copilot #PowerPoint #AItools #Productivity #PresentationTipsOptimizing Customer Network Connectivity for #Microsoft 365 Copilot
Network connectivity page in M365 admin center is the go-to place for tenant, network security administrators to review health and readiness of customer network connectivity setup essential for M365 applications. Problem statement Customers blocking WebSocket connections in their network infrastructure leads to broken experience for M365 Copilot users. Copilot uses WebSocket and tenant admins have no visibility into the failed WebSocket connections for their users, rendering the customer network setup not ready for Copilot roll out. Users with WebSocket connection failure will have a broken Copilot experience, here is a glimpse. We are pleased to announce the following new features in M365 admin center that are available to all customers. Admins can now view Service health notifications in Microsoft 365 admin center for Network insights detected for their tenant. They may also receive an email if opted-in to receive email notifications. The service health notification has a deep link that takes them directly to the detected network insight for their tenant, they will receive one notification per insight detected. Detected network insights include failed network connections for M365 Copilot, this public article documents the three network insights we detect Microsoft 365 Network Insights - Microsoft 365 Enterprise | Microsoft Learn Failed HTTPS connections for Unified domains *.cloud.microsoft, *.static.microsoft, *.usercontent.microsoft Failed WebSocket connections for *.cloud.microsoft Network Intermediation (TLS break and inspect) impacting performance I received a Service health notification for WebSocket or HTTPS connection failures, what should I do? Within the Service health notification there is a hyperlink that directly takes you to the Insights page in Network Connectivity. You can also go to the Insights page and click on the network insight, this shows the locations for which the insight has been detected, click on any location to review the location specific details and summary, the location summary provides you information like egress IP addresses (your source IPs from where we see connection failures) for this location. More information available in this video. 1. Visibility into failed network connections for M365 Copilot Tenant admins can now see in Microsoft 365 admin center (Microsoft 365 network connectivity - Microsoft 365 admin center) when their network impacts user connections to M365 apps, including WebSocket connections for M365 Copilot. The new report shows failure rate percentage, also known as the error rate percentage, for failed HTTPS and WebSocket connections to customer facing M365 Unified domains such as *.cloud.microsoft, *.static.microsoft, and *.usercontent.microsoft. A high error rate in this report indicates blocked network connections that impacts connectivity for various M365 applications and calls for immediate action from the tenant admin to allow blocked connections. 2. Visibility into user network latency for M365 Copilot Tenant admins can now view the network assessment points for Microsoft 365 Copilot, the assessment points are based on the network latency experienced by Copilot users. The lower the network latency, the higher the network assessment points for Microsoft 365 Copilot, providing a clear picture for tenant admins about the high network latency experienced by their users for M365 Copilot. In addition to the above, we recently announced M365 network connectivity test tool for individual users to test and validate if they successfully meet the network connectivity requirements for M365 Copilot. Additional reading references: Learn more about the connections blockers report Learn more about network assessments Learn more about M365 admin center network connectivityHow Microsoft 365 Copilot Tenants Benefit from SharePoint Advanced Management
At Ignite 2024, Microsoft said that Copilot for Microsoft 365 tenants would benefit from SharePoint Advanced Management (SAM). What does that mean? Well, it doesn’t mean that Copilot tenants get SAM licenses, which is what many expect. It does mean that SAM checks for Copilot before it lets tenants use some, but not all, of its features. Read on… https://office365itpros.com/2025/05/06/sharepoint-advanced-management-2/
