Forum Discussion
Microsoft 365 Family Copilot Should Follow the Household
In my household, my 76-year-old mother pays for our Microsoft 365 Family subscription. She uses email and basic Office features and is unlikely to ever use Copilot. I, however, actively use Microsoft technologies and would benefit greatly from Copilot in Word, Excel, Outlook, and OneNote. Today, Copilot benefits included with Microsoft 365 Family are tied exclusively to the subscription owner. As a result, the person paying for the subscription receives an AI benefit they may never use, while another licensed family member who would use it every day cannot access it.
I believe Microsoft should consider either allowing the Family owner to designate a Copilot beneficiary or allowing all Family members to draw from a shared monthly pool of AI credits. Microsoft 365 Family was designed around the concept of a household. The current Copilot policy does not always reflect how real families actually use Microsoft's products. If other subscribers have encountered the same issue, I would be interested in hearing your thoughts.