Recent Discussions
Google Workspace sender stuck at SCL=5 to all Microsoft-hosted recipients
Sending email from a new domain via Google Workspace. All mail to Microsoft-hosted recipients (both Outlook.com consumer accounts and Microsoft 365 Exchange Online tenants) is being routed to junk. Authentication passes perfectly on every message. This appears to be a domain reputation cold-start issue and I am looking for guidance on how to resolve it without waiting 2-4 weeks. Affected recipients are all Microsoft-hosted recipients tested (Outlook.com consumer + Microsoft 365 Exchange Online tenants). Please help me!!! Confirmed via X-MS-Exchange-Organization-SCL: 5 and delivery header dest:J;OFR:SpamFilterAuthJ;RF:JunkEmail on all test emails including ones with normal subject lines and body text. Content makes zero difference to the score. What has already been done: SPF hardened from ~all to -all DMARC upgraded from p=none to p=quarantine IP confirmed not listed on Microsoft's delist portal (sender.office.com) Domain confirmed not listed on Spamhaus DBL or SURBL Domain registered with Google Postmaster Tools JMRP enrollment attempted — not available to Google Workspace senders as SNDS requires IP ownership Outlook.com Postmaster support request submitted
Can't access Microsoft Authenticator for business accounts
Hello. I am the tech support for a small church, where I am the admin for our MS 365 accounts, which are set up as "business accounts". I have been using Microsoft Authenticator for MFA for years. Recently I switched to a new phone and installed Microsoft Authenticator. All of my personal Authenticator accounts transferred over just fine, but all of the church's business accounts say "Scan the QR Code provided by your organization to finish recovering this account". The thing is, I am the "organization" and I don't know how to generate any QR code to recover the accounts. It was suggested that I could do something about this by logging into my Microsoft 365 administrator account, but when I try to log into my admin account, the only MFA option is "enter the code from Microsoft Authenticator". It's not offering a text or alternate email, only Microsoft Authenticator, which is what I'm locked out of. So I'm stuck in a loop. I opened a ticket with Microsoft Support nine days ago. I have received one phone call since then. The support person insisted that they needed to talk to the account's "alternate administrator", which I set up as my pastor, who is pretty computer savvy but not a deep IT person. They tried to call him one time, but he was not available to answer right then. There has been no communication since then. I'm hoping someone in this group can help me figure this out.
microsoft 365 basic plan -- issue with products/licenses
Hello guys, I had subscribed for microsoft 365 basic plan around 1 month back for the purpose of getting organization email. I got the email. But I could not see any products in the billing menu or licenses under my admin center after logging in. Please see the below screenshots. Does this mean, did I get organization email freely, without any billing? Can someone please help me understand here.? unfortunately, I am not able to reach microsoft support also.. if you have email id of microsoft support, kindly provide to me so that I can ask them. Thank you in advance. Regards, Pavan.
Looking for Microsoft 365 best practices for a large dynamic company group
Looking for Microsoft 365 best practices for a large dynamic company group I'm a Microsoft 365 admin trying to figure out the best architecture for a company-wide group (100+ users) and I'm wondering if there's a better approach than what I'm currently doing. What I need I want a single company group that can: Automatically include users through dynamic membership Share SharePoint sites, files, OneDrive content, Teams resources, etc. Allow sending company-wide emails Allow sending required Outlook meeting invitations (not optional) Have moderation/approval for announcements, meeting invites, or posts Allow certain trusted users to bypass approval while everyone else requires approval Scale as employees are hired/terminated automatically Current setup Dynamic Distribution List Used for company-wide emails and Outlook meeting invites. Membership is dynamic using an Exchange recipient filter based on US users. Private Microsoft 365 Group Used for SharePoint, file sharing, and collaboration. Membership is dynamic through an Entra ID Dynamic Membership Rule. I had to use PowerShell to configure some permissions because the portal didn't support everything I needed. Problems I'm running into I now have two separate groups that should always contain the same people. The Dynamic Distribution List works well for email/meetings but doesn't provide SharePoint, Teams, or file collaboration. The Microsoft 365 Group provides collaboration but doesn't seem to support everything I need for company-wide communication. I haven't found a clean way to have approvers/moderators, while allowing a few designated people to post or send meeting invites without requiring approval. I also haven't found a good way to make Outlook meeting requests "required" from the sender side other than relying on attendees not changing their RSVP. My questions Is there a better Microsoft 365 architecture for this? Should I be using a Dynamic Distribution List, a Microsoft 365 Group, a Mail-enabled Security Group, Teams, Viva Engage, or something else? Is there a supported way to have dynamic membership + SharePoint + company email + moderated announcements/meeting invites all in one solution? How do large organizations typically handle company-wide communications while keeping membership automatic? Is maintaining two dynamic groups (one for collaboration and one for email) simply the recommended approach? I'd love to hear how other Microsoft 365 admins have solved this in production. Thanks!
Taken over MS365 tenant, failed payment stuck
Hi all, I have taken over an MS365 tenant for a customer that took over another company. This was a tenant managed by an MSP, but they canceled the relationship. So I tried to purchase a Business Premium subscription for one month and couple it to my admin account, so that I can decoupled some devices from Intune, and also reinstate 1 or 2 accounts for the time being. I added a new billing profile (I could not add a billing account) while ordering from Microsoft directly. However the payment failed, there were 3 attempts in very quick succession. Probably because my card setting were too strict. So I switched the payment method to another card after this. However since then I have one product under "Your products" with the label "failed", the errors it gives: "We weren't able to create a subscription for one of your products. Update the selected filters and choose subscription status Failed to view the product in the list below." Clicking the product just shows "subscription failed". It does show renews on 1-7-2026. So it is expiring? How can I retry the payment? Unfortunately all support options keep pointing to the previous tenant owner so I'm posting here. So I'm trying here. I've been at this for way too long already.
Microsoft 365 error 7q6ch , can't login to my microsoft account
Microsoft 365 for business account, getting a microsoft popup box everytime I open office to login. I enter my email address and the next screen is always an error "7q6ch" . I can login to office.com no problem. This error will not go away no matter what I do and here's what've done- removed all microsoft credentials, logged out of microsoft account, removed all accounts in settings, signed out of office, rand scannow, ran the fixes to delete the folders in app data, online repair, quick repair, ran the cmd promp and powershell fix, made a new profile, I uninstalled and reinstalled office, keep getting this popup. The only option I'm seeing is to wipe my computer which I really don't want to do. It's a windows 11 pro laptop I downloaded the office setup file from my office account and it's up to date. I believe this stems from microsoft making me enter an account in order to setup my computer and since it doesn't allow work email addresses I had to use my personal account which then logs in to app automatically and the computer get confused. I need help please, any suggestion or fixes are appreciated, thanks
Office 365 issues
We have an end user that started with us approximately a year ago. Shortly after he started he began noticing that his status would go away on a fairly regular basis on MS Teams. We tried uninstall/reinstall, resetting, repairing and the problem persisted. Since he was a relatively new hire we were thinking it was something with his laptop so we replaced and the issue returned. Turned in a ticket with our Office 365 vendor who in turn opened a ticket with Microsoft. After some initial testing they sent a Teams install file that seemed to fix the issue. Since that time he has regularly had issues with Teams disconnecting, Outlook just stop receiving emails, while showing connected. Typically the only fix was a restart and on some occasions that did not work. Sometimes a reset or repair might fix this issue. Throughout this we did clear credential manager, caches, etc...This got a point yesterday where I created a new user profile for him, basically like a new laptop and it temporarily fixed the Teams and Outlook issue, however when attempting to sign into MS Edge it would just spin and had to use task manager to close the app. Tried a repair on the app as you cannot uninstall and same result it would hang up and have to forcibly closed. Just wondering if someone else has encountered something like this and possible fixes. Thanks
Lost Global Admin
Is there anyway to contact support? Here is how the geniuses at microsoft have made the experience ten times worse. I click reset password, it says you are not a global admin, I click locate the admin and it says it can't find it. Brilliant. Then I call the fake AI support and it proceeds to tell me I have to be a global admin. That being said, now my email is down because there is something wrong with my account. I swear this experience has to be one of the dumbest things I have seen to date from y'all. Its not even AI. So is there any way besides calling some retarded number that hangs up on me? Because I cant open a case from the tenant and if I switch tenants they told me they cant help me. To call the number that hangs up on me. The domain is chadbarnettlawfirm.comMicrosoft SSO SAML Assertion Claims
While getting the assertions back from SAML Assertion Claims, I have configured the user.country & assigned some value in the field. But while getting the claim we are reading the some different value like "IN" ? can I know does the user.country claim supports or not during the claim?
Excel Insert Copied Cells Creates Blank Row
Whenever I try to copy row 2 below, right mouse click, and select Insert Copie Cells, I incorrectly get a blank row. This is in Excel safe mode with all add-ins disabled. Does anyone know how to fix this? See sample data below. Thanks. 1 32134 234234 45645 456 456 456 536 4567 456 456 456 456 456 456Explore and edit Microsoft Access databases (.accdb / .mdb) directly from VS Code.
Hi everyone, I'm looking for a way to move away from the native Access VBE and start using Visual Studio Code as my primary text editor. I mostly want to leverage its modern features like Dark Mode, multi-cursors, and better shortcuts. During my research, I came across the "Access Explorer" extension, which claims to let you "Explore and edit Microsoft Access databases (.accdb / .mdb) directly from VS Code". Before I risk running this on any live database, I wanted to ask the community: How stable is it? Does it work well for daily development? Is there any risk of database corruption when it saves and injects the edited code back into the .accdb file? How does it handle form/report class modules (Form_FormName), or is it only reliable for standard modules (.bas)? If you have used this extension or have a smooth alternative workflow to read/write code directly between VS Code and Access without manual copy-pasting, I would love to hear your thoughts!My printers don't work after I reinstalled Microsoft 365
I recently had to reinstall Microsoft 365. The software now works quite well, but I can't print a document in Microsoft Word or from anywhere in Windows 11. I have two printers: an HP Envy Inspire 7900e AIO and a Brother HL-L2420DW. Both printers worked before the reinstall, and both printers work without any problems on the Mac side of my laptop. (I use a Mac with Parallels to run Windows 11.) When I try to print from MS-Word in Windows 11, I select a printer from the list in the Print dialog. Then I have to wait for a printer connection. A few seconds later, I get a notice that the printer is "in an error state." My first thought was that I'll have to reinstall my printers in Windows 11, but I went looking for help. An AI helper I've consulted a few times walked me through a labyrinth of steps to fix the problem. The steps involved using the Command prompt or PowerShell (Administrator), but so far I've not had any luck. Seems to me I'll do as well by simply removing and reinstalling the printers. But that thought brings up more questions. I installed both printers using the manufacturer's instructions. For example, the HP AIO I installed with the full-feature software. My question: Do I need to do anything special before I reinstall the printers? Do I simply go to Printers & Scanners and delete my printers and then reinstall them? Also, will any of this affect these same printers on the Mac side?View "My Responses" don't display correctly
Hi all, There seems to be an issue in the response displayed when someone fills out a form with 5 stars and when they look at the response, it only shows 4 stars. It is recorded correctly in all the other places, it just displays incorrectly (4stars). see attached. I am not sure if this is a known issue. Has anyone else seen this problem? Thank you, -- Rayrich text editor on long answers
To whom may concern, I have created a microsoft form that has an question that allows for long answers. I was wondering if there is a way to allow the person who is answering to have a rich text editor, so the respondent can use bullet points, italic, bold etc.... Thanks in advance, NathanAI agent ownership change
I was just in the M365 Admin Center because I needed to transfer ownership of an agent for a colleague – but it now suddenly looks like Microsoft has changed something in their permission structure. As a result, I can no longer transfer ownership of agents, and the system tells me that I don't have permission to manage that particular app. So, the question is: do I now also need the Application Administrator role in order to continue managing this? I get this message:Bad registrar on 365 side
Hello, We created a Microsoft 365 tenant several years ago but never used the online email services. We added and verifed our domain, which was registered with Orange at the time, and then created some users manually to use PowerBI. Today, we begin to migrate to Exchange Online. We have installed AD Connect and synchronized some users. Since creating the tenant, we have changed registrars (to Gandi), but I've noticed that the registrar hasn't been updated in the tenant 365. An `nslookup` correctly identifies Gandi as our current registrar. Microsoft has remained with Orange... and this is causing errors in the hybrid Exchange configuration assistant due to bad autodiscover. How can we "refresh" the registrar on the Microsoft 365 side ? Thanks for your advises NicolasTransitioning from Barracuda to Office 365 for Modern Email Management
Migrating from Barracuda to Office 365 is a strategic step for organizations looking to modernize their email infrastructure and improve collaboration. Many businesses use Barracuda for email security, archiving, or backup, but moving to Office 365 allows them to consolidate these capabilities within a single cloud-based productivity platform. Office 365 offers advanced email services through Exchange Online along with collaboration tools like Outlook, Teams, OneDrive, and SharePoint. The migration process typically involves transferring archived emails, mailboxes, and user data from Barracuda systems into Office 365. Careful planning is required to ensure data integrity, maintain compliance requirements, and avoid disruptions to daily communication. During the migration, administrators map user accounts, validate domains, and verify that all archived data remains accessible after the transition. One of the major advantages of moving to Office 365 is the enhanced security and management capabilities. Businesses gain access to features such as advanced threat protection, data loss prevention, and centralized administration. These tools help organizations protect sensitive information while simplifying IT management. For companies planning this transition, working with experienced providers can help ensure a smooth process. Many organizations rely on Apps4Rent to support Barracuda to Office 365 migrations, ensuring secure data transfer, minimal downtime, and reliable access to Microsoft 365 services after the migration is complete.Microsoft Access and Outlook
Hi there, I have just updated my laptop (with a view for a faster laptop!) However, Access was working fine and now i can't send emails from access through outlook like before. I get a message to say a program is trying to send an email message on your behalf. I'm not sure how to get rid of this warning! Please help.... Thank you in advance
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