android
348 TopicsMicrosoft Translator Conversation feature stopped working (“Unable to create new conversation”)
When trying to start a conversation, the mobile app (Android/iOS) shows the message: "Unable to create a new conversation. Try again." (Swedish version: "Det går inte att skapa en ny konversation. Försök igen.") About two weeks ago, the live transcription started to become very slow, with text appearing in large chunks instead of line by line. Shortly after that, the Conversation feature stopped working completely. We have tested this on multiple devices and platforms: – Android (several users, including myself) – iOS (tested by a colleague and a user we support) All users experience the same issue — no new conversation can be created. This function is used as a speech-to-text accessibility tool for deaf and hard-of-hearing users, so it is critical for communication support nationally in Sweden.75Views1like1CommentM365 Copilot Android Application Not Working
I am using a Samsung S24 FE phone, and the Microsoft Copilot app is not working. When I open the app, I only see a black screen. I cannot open any menus. I cannot create or search for anything. There is only an empty home screen with dead buttons. I cannot sign out of my current account, nor can I figure out which account I am signed into (it logs in automatically). Here’s what I have already tried, but the issue persists: Enabled all permissions in the app settings. Deleted and reinstalled the app. Cleared the app cache and reopened it. Cleared the app data and reopened it.517Views0likes3CommentsUnable to export powerpoint to word
Good evening, I am struggling to export a PowerPoint presentation to word. I have tried and I keep getting an error message come up which states 'PowerPoint couldn't write to Microsoft word.' However some slides appear converted and others do not. I have tried compressing images in order to reduce the file and still had no luck. I have been on the phone to someone from Microsoft for the last 30 minutes trying to resolve with no luck and they have directed me here. I need to export this for my studies as it is the only way it will be accepted and really need some help. I recently had some help from Microsoft as my tabs kept closing and changes were made to my computer so could have something to do with it. Please help 😕 I look forward to hearing from you. Hayley3.8KViews0likes3Comments[Solved] OneNote for Android Not Working
I have a Samsung Galaxy A32 running Android 12. A few days ago, Onenote started telling me was running offline and wanted me to sign in. There was a sign in button on the screen but tapping it did nothing. I could still update notes and the changes would appear on other devices. I should have left it alone, but... I uninstalled Onenote, restarted the phone, and reinstalled it. Since then, when accessing any notebook, the app tells me the notebook isn't open and asks if I'd like to open it. After I tap OK, it says "Sorry, we couldn't open the notes that you were looking for. They may have been moved or deleted, or you may not have permission to open them." It does this for every notebook I try to access. The notebooks are accessible on Windows machines, using the app or a browser. If I try to use a browser on the phone, it flips to the app, or if the app is not installed, the browser asks if I want to install it. There is no access to my notebooks via the browser on the phone. The last steps I've tried are: 1. Clear data from the app 2. Uninstall the app 3. Restart the phone 4. Install the app It takes me right back to where I was, unable to access my notebooks. I also have an old LG tablet running Android 7. After doing the above 4 steps, the results are the same as I get on the phone. Is this a known issue? Is there a fix for it? Tnx!Solved26KViews0likes11CommentsWhere are Sticky Notes in tablet app
Google Play Store states that Sticky Notes have been added to the Android version but I can't see them? This is a key feature as I use sticky notes on my Windows 10 desktop and want to access them on my tablet. For some reason I can see them on my Samsung phone as it has a Sticky Note icon at bottom of OneNote, but not on a Samsung tablet - why?18KViews4likes17CommentsOutlook for Android not syncing contacts automatically
Hi Everyone, I can't get Outlook on my android phone (Samsung S9) to sync contact automatically with my Exchange (Microsoft Hosted Exchange) account. If I add a contact on the Outlook app running on my Windows 10 laptop, I can see it if I look on the Outlook for web. I have checked the usual settings on my phone: The only way to get the contacts to update is to reset the account: Contacts that I add on my phone (Exchange account) do not sync back to the online account. Outlook on my phone syncs emails with the same account normally. I've tried clearing data / cache, and even taken the extra step of uninstalling and reinstalling on my phone but it makes no difference Any suggestions gladly welcomed!2.5KViews0likes1Comment