admin
2998 TopicsTrouble Setting Up Computer
Here's my dilemma: I'm setting up a new computer. Updates download and install just fine. I'm clicking through the pages, country, keyboard, etc. I get to to the one that wants you to set up your Microsoft account. I enter my email, then request a code, then enter the code. I get a page saying that since I didn't use a password that I need to create a PIN. I click on the Create PIN button and get a page that just spins and spins and spins and spins. I get someone on the tech support chat. We do the whole hold-the-power-button-for-5-seconds thing. The setup starts over. This time I request a password after I enter my email. I get sent to the same page saying that since I didn't use a password I needed to create a PIN. I click on the Create PIN button and get the page that perpetually spins. It never goes to the page to create a PIN. I wait for a while, like minutes, like unusually long for a page to load. I the routine several more times. Same result. I create a new account, use a new email address, new password, same thing. Internet connection is stable. Same behavior on a different Internet connection. The Create PIN page is not working. Also, one should not be required to sign in or create an account to set up a computer. There is no way to skip it. Moreover, the program sends you to the "since you didn't enter a password" page whether you entered a password or not. Additionally, I already a PIN, I'm being asked to create things that should already be associated with my account, it found my email and password, why not my PIN? I'm just trying to set up this Lenovo. Thoughts?29Views0likes1CommentCan't Login to Authenticator App
I am unable to login to my Microsoft 365 Business account, because I'm unable to login to my Authenticator App. I am also the only administrator on my business account, so no one in my organization can help me. Microsoft online support and phone support just keep sending me in circles. The only way I see to create a support ticket is to login, but my issue is that I can't login. Help, please!23Views0likes1CommentPower Query - SKU Generator
Hi, I am using MacBook Excel Version 16.102.2 I am trying to build a Power Query - that build out a SKU (e.g Column H). Based on the products I've entered in Column E and the Size Range chosen in Column F. I've managed to build a power query - but when I refresh nothing happens / updates. Some screenshots attached of my workings.52Views0likes2CommentsUnified Company Calendar for Mixed Microsoft 365 and Non-365 Users – 2025
Seeking a Shared Calendar Solution for Mixed Microsoft 365 and Non-365 Users I’m working on a solution to create a shared company calendar that everyone in our organization can view, while keeping editing permissions limited to a few selected individuals. The challenge: Some of our team members do not use Microsoft 365, and I’d like them to still be able to subscribe to or view the calendar and receive updates. Ideally, this should work without requiring full Microsoft accounts. I initially considered using an ICS-based calendar, but it seems Microsoft 365 Group calendars don’t support sharing via ICS links. I also explored creating a Group calendar as suggested in other threads, but ran into issues making it accessible to external users or those without 365 accounts. For context, I’m a Global Admin, so I have full access to configure settings in the Microsoft 365 Admin Center and Exchange if needed. We’re a small business, and our main goal is to have a centralized calendar for vacation schedules and company-wide events. It should be simple to access and maintain, with a focus on collaboration and accessibility across the board. What I’m looking for: A calendar that’s viewable by all, including non-M365 users Editable only by a few delegated team members Compatible with Microsoft 365, but not dependent on it for basic access Any tools, workarounds, or best practices that have worked for others in similar hybrid environments59Views0likes2CommentsHide Sheet after missusing shortcut Alt+H+W
I was working on an inventory and frequently using the shortcut mentioned above. Unfortunately, during one of those times, I must have misused it, and my sheet became hidden. Since then, I’ve tried multiple methods to unhide it, but none have worked. I would really appreciate your assistance in resolving this issue.38Views0likes2CommentsLoop governance, lifecycle, manageability for IT Admins – Nov 2024
Dive into our latest update on Loop governance, lifecycle, and manageability tailored just IT admins! Discover how Loop's seamless integration with Microsoft 365 can transform your team's productivity with real-time co-authoring, versatile components, and enhanced security features. From Copilot Pages to comprehensive manageability roadmap items, this blog has everything you need to confidently pilot and fully enable Loop in your organization.
16KViews12likes21CommentsMicrosoft 365 Certification
Why Microsoft 365 Certified Apps and Agents Matter for IT Admins As an IT Admin, you're constantly balancing innovation, security, and user productivity. With the growing ecosystem of apps/agents integrating into Microsoft 365, how do you ensure the ones your organization adopts are secure, compliant, and reliable? That’s where Microsoft 365 Certification comes in. What Is Microsoft 365 Certification? Microsoft 365 Certification is a rigorous program that evaluates third-party apps across key dimensions like security, compliance, data handling, and privacy. Certified apps/agents meet Microsoft’s highest standards and are verified through independent assessments and documentation reviews. Top Benefits for IT Admins 🔐 Enhanced Security & Compliance Certified apps/agents undergo thorough security testing, including vulnerability assessments and penetration testing. Many of the controls these apps / agents adhere to are based on established frameworks such as SOC 2, ISO 27001, and GDPR. This ensures that certified apps align with recognized industry standards, providing confidence when deploying them in enterprise settings. 🛠️ Streamlined Governance With certification, IT Admins can confidently shortlist apps or agents in their tenant, knowing they meet Microsoft’s governance criteria. This reduces the overhead of manual vetting and accelerates app adoption. 📍 Discoverability in Microsoft 365 Ecosystem Certified agents are tagged with a “Microsoft 365 Certified” badge in AppSource, Teams Store and the Microsoft 365 admin center, making them easier to find and trust. 📊 Transparency & Documentation The Microsoft Admin Center and Teams Admin Center include a Security & Compliance section under Integrated Apps where admins can view certification details for apps. This feature is designed to improve transparency and speed up app evaluation. Here’s what is available: Certification Class Publisher Verified – Confirms developer authenticity. Publisher Attested – Indicates the app’s security and compliance posture based on self-assessment. Microsoft 365 Certified – Shows that the app has passed Microsoft’s rigorous audit against security and compliance controls. These details help IT teams understand the app’s risk posture before deployment. Evidence Sharing Developers can opt to share certification evidence (e.g., policy docs, system configs, penetration test reports) directly in MAC. This evidence is uploaded during the certification process in Partner Center and, if consented, becomes visible to admins in Microsoft Admin Center and Teams Admin Center. How to Find Certified Apps Visit the Business Apps – Microsoft AppSource to explore certified apps by category, publisher, or certification level. You can also filter apps directly in AppSource or within the Microsoft 365 admin center. Join the Conversation Have you deployed a Microsoft 365 Certified agent in your organization? Share your experience in the comments below or start a thread in the Microsoft Tech Community to help others make informed decisions.567Views0likes0CommentsFile Attachments
🚫 Reminder: Do Not Share Real Customer Data or PII in the Community As a friendly reminder to all members of the Excel Community: Please do not post any content that contains personally identifiable information (PII) or real customer data. This includes names, email addresses, phone numbers, account numbers, or any other data that could be used to identify an individual. 🔒 Protecting privacy is a shared responsibility. If we suspect that any content contains real customer data, community administrators may remove it without warning to protect privacy and ensure compliance with our policies. Per our Terms of Use : You should only upload content that you have permission to share. If you're sharing examples or screenshots, please use dummy or anonymized data. Clearly indicate in your post that the data is fictitious or anonymized. Let’s work together to keep the Microsoft Tech Community a safe, respectful, and productive space for everyone. If you find a post with content likely to be personal in it then please report the post using the cog in the top right corner. Thank you for your cooperation! Microsoft Tech Community Admin Team557Views4likes3CommentsOutlook Classic for M365 - File > Encrypt > 'Encrypt-Only' option applies 'Do Not Forward' label?
I recently joined a new company and am helping support their M365 tenant and admin duties. I'm running into a very weird issue where no recipients can actually read/view the message when we encrypt emails using only 1 specific method (our organization largely uses the Outlook Classic for Microsoft 365 desktop app). If a user follows this method, for some reason the 'Do Not Forward' label is applied to the encryption, despite specifically selecting 'Encrypt-Only' - it defaults to 'Do Not Forward' every single time: New Email > File > Encrypt > Encrypt-Only Sending emails with this method gives any/all recipients a "You don't have sufficient permissions to open the mail." regardless of where they try to open the email (OWA, Outlook Classic, New Outlook) Yet, if the user tries this other method below - the proper Encrypt-Only label is applied, and any Outlook client immediately and opens/views the email as you'd expect: New Email > Options ribbon > Encrypt properly applies the Encrypt-Only label I verified IRM (Identity Rights Management) is enabled for our tenant: And encryption tests pass with flying colors: Ultimately, I'm at a loss for what's going on here and specifically where to check to fix this issue for this 1 specific encryption method. Poking around in the Purview portal, I'm having a hard time figuring out where these encryption policies/settings lie and how to get this method to stop defaulting to 'Do Not Forward' even though 'Encrypt-Only' is checked.71Views1like2CommentsAdministrator permissions
I am trying to save an edited spreadsheet, but Excel will not let me do this as it has opened the file as Read Only, and it tells me I need administrator permission. I can save the file on the desktop, but not in the folder I want (And if I then copy the file into the correct place it reverts to Read Only). Firstly I did not open the file as Read only. Secondly, when I checked in settings I am described as administrator! I have just installed Excel on a brand new PC, running Windows 11.51Views0likes2Comments