OneDrive site locked NoAccess for 1 month - Ticket #2605040040008376 - No resolution
I have an open Microsoft support ticket for over 1 month with no resolution. Hoping the community or a Microsoft engineer can help. SITUATION: A departed user (deleted over a year ago) had a OneDrive site that was accessible to other users until recently. Since then the site is completely inaccessible to everyone including admins. Current Status: Active LockState: NoAccess WHAT WE TRIED: - Set-SPOSite -LockState Unlock → command succeeds but site stays blocked - Set-SPOUser -IsSiteCollectionAdmin $true → fails with "Access to this Web site has been blocked" - User does not exist in Entra ID, Deleted Users, or Deleted Sites ROOT CAUSE IDENTIFIED: Site was under a 5-year retention policy in Microsoft Purview. Policy showed error "SiteInReadonlyOrNotAccessible" for this OneDrive. We removed the OneDrive from the policy exceptions but the site remains locked. This appears to be a deadlock: - Site is locked so retention policy cannot detach - Retention policy prevents site from being unlocked No eDiscovery holds found on the site. Microsoft support has been unable to resolve this for 1 month. Does anyone know how to break this deadlock?
Outlook Cached Mode Repeatedly Re-syncs Mailbox After Restart (Starts Again Around 3.99 GB)
Hi everyone, I’m experiencing a strange Outlook Cached Exchange Mode issue with a Microsoft 365 mailbox after a recent Windows rebuild and wanted to see if anyone has seen similar behavior. Environment: Microsoft 365 mailbox (Exchange Online) Outlook for Microsoft 365 Version 2605 Build 16.0.20026.20076 64-bit Windows 11 25H2 Fresh OS rebuild performed twice New Outlook profile created Office completely reinstalled OST recreated multiple times Issue: When Cached Exchange Mode is enabled, Outlook starts downloading/synchronizing mail normally, and the OST file continues to grow correctly. However, after every reboot or Outlook restart, Outlook again shows “Downloading…” starting from around 3.99 GB. Important observations: Online Mode works perfectly OUTLOOK.EXE closes properly after exit OST file is NOT deleted and continues growing Sync slider changes (1 month, 1 year, all mail) make no difference Disabling Outlook indexing did not help New Outlook profile did not help Reinstalling Office did not help Problem only started after OS rebuild Before rebuild, same mailbox worked normally in Cached Mode No pending office or windows update. It does not appear to actually re-download the mailbox from scratch because the OST size keeps increasing, but Outlook repeatedly processes/downloads from around the same 3.99 GB point after restart. Has anyone seen: Cached Mode replaying synchronization repeatedly after restart? Similar behavior on recent Current Channel builds? Security/EDR products interfering with OST synchronization state? Any known regressions with Outlook Version 2605 Build 16.0.20026.20076? Any suggestions or similar experiences would be appreciated.Sending a Welcome Message to New Employees Part 2
Recently, I wrote about how to use PowerShell to send a welcome email to new employees together with attached ICS files for corporate events. Although new employees can add the ICS files to their calendars (so the solution works), simply inviting employees to attend those events by updating the participant list with PowerShell is an easier and better approach. This article explains how to find calendar events, update participant lists, and update events with the Microsoft Graph PowerShell SDK. https://office365itpros.com/2026/05/27/new-employee-email2/
Sole Microsoft 365 Admin Locked Out After Phone Replacement / Lost MFA Device
I am the sole admin for a Microsoft 365 tenant and I am currently locked out after replacing my phone. The old phone was wiped before Microsoft Authenticator was fully re-registered on the new device. Authenticator was the only MFA method configured on the account. Current situation: password is known, Teams desktop sessions are still active, Authenticator cloud backup restored successfully, but all Microsoft security and admin pages still require approval from the old Authenticator registration. I cannot access Security Info, Entra Admin, or Microsoft 365 Admin Center because every path loops back to the dead MFA registration. I have already attempted Microsoft business support phone lines, Authenticator restore and recovery, and existing desktop sessions, but support queues are disconnecting and I cannot open business support tickets because the admin account itself is MFA locked. Tenant: lowepfg.onmicrosoft.com What is the fastest recovery or escalation path to force MFA reset or re-register Microsoft Authenticator for the tenant admin account?
Notifications settings missing
Hello, M365 Business Standard, global admin I've created a couple of plans in Planner for a couple of users, however we don't receive any notification when a new task is created or completed. Let's say I create a task - I assign this task to another user - the users completes the task - I don't get any notification. How come? It's like basic functionality, so I assume there must be something wrong with the set up. In the web I found a couple of screenshots of the setttings but they are not available in my view: My view: What am I missing ? Is it possible to check/change the setting via powershell ?
new mail-account automatically forwards external mails to internal address
Hi, last week I created a new mail-account to our outlook-users and added a mail-license. Only internal mails was received in the new inbox and after troubleshooting and using mail-trace I discovered that the mails was forwarded to another internal inbox. This is not something that is configured anywhere in the mentioned settings when trying to troubleshoot forwarding-issues. How do I turn this off, so that my new employee can receive external e-mails. We don't have any policies or rules set up, that should trigger this behavior. Regards LarsI don't want 100 different SharePoint sites. How to create private teams w/o a new site?
Guys. WTF. I've inherited a problem where a company of 50 people has 100 sharepoint sites - because users created different Teams for different projects, and Microsoft makes it incredibly opaque what this actually means. Now we have 100 SharePoint sites, many of which are unused, but all of which appear in the list of sites in 365AC. The structure we WANT is 1 Sharepoint site for our 1 org, but multiple locations within that site, and multiple groups for multiple projects. I THOUGHT what could work was converting the excess Teams into Private Channels. But I have now learned that private channels ALSO create SharePoint sites, because _______. Most confusingly, all of these sharepoint 'sites' DO exist within our main SharePoint website - they're just pages (but not 'pages') pretending to be a fresh sharepoint website. This confuses the **** out of people, the way they've redefined what a 'site' is, what a 'team' is, etc. This is genuinely hot garbage, and it's suddenly clear to me why people always push back on using SharePoint over OneDrive. Recommendations for... not having this disaster? Making a structure that is intuitive and doesn't redefine what a site and page are, and allows you to have private locations for management or projects, but DOESN'T create a 'site' within the main 'site', with it's OWN 'documents', and it's own 'Notebook' (which isn't a document) and it's own 'Conversations' (which are NOT conversations), and it's own 'pages'? I don't work with dumb people - these are very technical people. But even our main SharePoint guy is mystified by these interactions. Does it make more sense in another language? If anyone at Microsoft is reading - the english term 'site', comes from the word 'website', which generally refers to a distinct web service with a distinct domain name. These contained different webPAGES.. When websites started existing off a shared domain name, like company1.sharepoint.com and company2.sharepoint.com - this confused people, but they put up with it, because it was relatively easy to explain the tech behind this - having websites under a single site, that wasn't too hard to understand. But what SharePoint seems to do, is extend this practice into absolute hysteria, where a particular webPAGE of a webSITE is ALSO a site, but also is a TEAM, or COULD be a CHANNEL. OR it could be a PAGE - WHO knows? If it's a TEAM, that TEAM could have CONVERSATIONS, which aren't actually Team Conversations - they're EMAILS. But this is fine, because all CONVERSATIONS of a TEAM done in TEAMS are actually stored as EMAILS so really those, CONVERSATIONS should be CONVERSATIONS... So why aren't these conversations in Teams between a Team that are stored as Emails not showing in the Conversations which show emails within that Team? aefggaddadsfasdStop Excel auto formating
How do I stop Excel from automatically formatting cells? I have three columns. The first column is formatted currency with fill. The second is text. The third is general. When tying a number in the general column Excel automatically formats the cell to currency with a fill matching the first column. How can I stop Excel from automatically changing the formatting of the cells in the third column?How to hide the Modify this view and Create View as per users available in groups
Hi All, I have classic view of SharePoint in list/libraries. I have group(for Managers). I just want want to show and hide the Create View/Modify View/Modify this view depends on users available in group. If user available in group(for Managers) then they can do anything like Create View/Modify View/Modify this view but if user is not a part of the group(for Managers) then they can not modify any Public views but the can create Personal view. Is there any way how I can achieve this functionality?
