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OneDrive stuck on "signing in"
Hi, I'm trying to use Onedrive and Onenote, but it seems to be really terrible 50% of the time. Sometimes when I log on my pc, it says I have to log in, and in doing so, is stuck on a "signing in" loop, until it says some error code about me not having an internet connection. Here's what I've tried: 1. Close and open Onedrive 2. Removing auth from the pc and adding it again 3. Reinstalling Onedrive 4. Change Wi-Fi 5. Do a /reset in Windows run AND cmd 6. Update drivers 7. Install the newest Onedrive from the website 8. Try the app-version found in Windows Store What am I supposed to do? I don't want to restart my pc every time it doesn't work, that's a terrible fix.magluMay 22, 2025Brass Contributor286KViews6likes52CommentsAdmin view folders don't match when logged in
I'm managing email and OneDrive for my organization. Recently I gave a new user access to a OneDrive of a previous employee so they could retrieve some documents saved there. When I use the Admin panel to access the OneDrive via the link, I can see the folder with the relevant documents. When the new user logs into that OneDrive account, though, the folder does not appear and she has folders that I don't see from the Admin link. We've tried syncing and that doesn't appear to change anything. What might be causing this issue?esucMay 22, 2025Occasional Reader14Views0likes0CommentsOneDrive unlink a sharepoint site on its own
Hello, I admit, this is a weird one. 10 users have a sharepoint site synced to their computer, using onedrive "sync" feature. Everything works fine. Out of the blue, one of the users complains that the folder is not kept in sync; indeed there was no folder in sync in the onedrive settings. while we thought about a user mistake, all the other users started complaining about the same issue. We gathered onedrive logs and parse them to deoffuscate the strings and we found out that onedrive reports the Library to be unreachable LibraryErrorHandler::SendCoreMessageForUnreachableLibraries this triggers the deletetion of the registry key that manages the sync Removing unknown key: Software\Microsoft\Windows\CurrentVersion\Explorer\SyncRootManager\OneDrive\XXXXXXXXXXXXXXXXXX Has anyone experienced this? I reached out to our CSP and they told me they can't help since there is no active issue.inframasterMay 22, 2025Copper Contributor32Views0likes2CommentsUnlicensed OneDrive user accounts & retention
With the recent changes to charging for unlicensed OneDrive accounts, we're unable to determine under what scenarios retention will become an issue. For example, if an unlicensed user is under the following retention policy: Delete items over 7years old - so not retaining Would that unlicensed account exist in an archived state for 7years or will it be automatically deleted as the policy does not retain any content?JamWooMay 21, 2025Copper Contributor16Views0likes1CommentUnable to set up OneDrive on a MAC
I cannot install OneDrive on a MAC. Error message: "Your OneDrive folder can't be created in the location you selected. Try a different location. Make sure that the location isn't on a removable drive, or on a disk that has a case-sensitive format." I tried with different folders, but the same error message appears. I uninstalled OneDrive, deleted all OneDrive files at the related locations and installed it again.AtanasMMay 21, 2025Iron Contributor37KViews0likes19CommentsOneDrive sharing
Hello, I am pretty new to the OneDrive - SharePoint part of MS. I handle extremely sensitive files, and for that reason I chose MS over other file sharing providers. When I send links via the "share" option in One Drive, the recipient is not getting any email. Likewise, when I request files, the recipient is not getting notified of the request, and even after they upload documents, it uploads in my OneDrive, but I am not notified. Is that the standard? Do I need a exchange email for that? Can I use my standard email (Hosted by gmail)? Thank you very much. P.S. if I copy the link, it does workMoneyBrainMay 21, 2025Copper Contributor13Views0likes0CommentsIs MS-ONEDRIVE shared links not working correctly ?
To all, I use MS-ONEDRIVE quite a lot by sending links to my clients to access the architectural plans etc I create for their projects. A few days ago a client e-mailed me noting he couldn't see all the folders in the link I issued to him. I then issued a new shared link to just one folder, which is open showing the content. However, the most odd behaviour, is that the menu at the top with:- Share, Delete, Move to, Copy to, Download, Rename & Embed Version history etc Changes when you click on more than one file to download, i.e. the menu changes to:- Delete, Move to & Copy to So one can't download the complete files at one time & these may be many ! This didn't happen before with MS-ONEDRIVE, so does anyone know whats going on with MS-HQ, is it another glitch that needs correcting ?CJT1963May 20, 2025Copper Contributor23Views1like0CommentsOneDrive on Mac: OneDrive folder always opens at startup - How can I stop this?
Hello, I run the latest version of OneDrive (Version 24.132.0701.0001) on a Mac running macOS 14.5. When I start a session, the OneDrive folder always opens. How can I stop this? I want a "silent" run of OneDrive... I couldn't find any option in the preferences for this... By the way, I have the same " issue " with Windows10 and Windows11. (I consider it an issue, but maybe it's not considered an issue by Microsoft...) Many thanks in advance for any help.chibiberuMay 20, 2025Copper Contributor7.7KViews2likes5CommentsOnedrive settings window stuck on the loading circle
Hi, I'm having trouble accessing the OneDrive settings window in Windows 11. I've tried several troubleshooting steps, including resetting, reinstalling, and deleting configuration files (located in the %localappdata% directory). Additionally, I ran an SFC /scannow command, but it didn't detect any errors. The Settings window appears to be stuck, as shown in the attached image. I will appreciate any help. Cheers, RafałdysrafMay 20, 2025Copper Contributor27KViews1like12Comments
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