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OneDrive Storage Actual Limit
I have recently come across a weird issue. I am from India and I have a OneDrive storage paid subscription for 50GB data which is running since last 2 years without any issues. 2 days back My OneDrive stopped syncing, uploading and saving the files. A red cross was also appearing over the OneDrive icon. Every time I tried saving or uploading file, it was saying storage is full. But When I checked the storage status -it showed 29.7GB (59%) used and about 21GB (41%) is free. How is it possible? Initially I thought its an issue related to my OneDrive application in the Laptop. I unlinked the OneDrive, reset it, Uninstalled and re-installed it. But still the same. I tried uploading file from my android phone OneDrive- again its the same result. I tried through Web Browser -its the same message- storage full, but still showing 41% free. Then I logged a ticket with Microsoft support team. They checked it but could not resolve it. They escalated the case to the OneDrive team- but I am yet to get a call or any support from them. I waited for 2 days, still no call from OneDrive. But since all my working files are saved in cloud only, I was unable to work on files and time was running out. So today I logged in and did a tweak. I deleted few unnecessary files from my storage and almost freed up about 5GB storage space. So now the total used space gone down to 24.5GB. And guess what- the OneDrive started working absolutely fine. Now the question is- then what is the actual storage limit? Is it actually maximum 30GB in a 50GB plan? Or else what could be the reason for this unknown issue? I am still waiting for a support from the Microsoft team, but anyone here can possibly throw some light on this? Thanks.
Issue with accessing personal vault on OneDrive app post restart
When I opened my onedrive mobile app today the app pushed a message saying that a restart was required. I restarted the app and it told me to set up my personal vault. I've been using my personal vault for several years now so no set up was required. When I logged into my personal vault, all of the files within it were missing. They're available on the online version of onedrive but not in the app version. There's nothing in the recycling bin and there's no recent activity to suggest mass movement/deletion of files. I've restarted the app multiple times, tried with and without wifi, and have tried on different devices - all are showing an empty vault. Has anyone had this problem? Is this a syncing issue or a bug with the new app?".tmp.driveupload"
I am having an issue where my word doc (set to autosave to OneDrive business desktop app) on my PC is suddenly saved in a ".tmp.driveupload" folder online under a different file name (random numbers), with autosave switched off. If I do not notice this happening, the change to the document is not saved under the expected folder and file name, resulting in no change made to the file I opened. The only workaround I've found is to "save a copy" and overwrite the file I opened in the original folder. This only works if I notice the sudden name change and file save in the tmp folder. If I don't, the changes are lost because the tmp file is deleted (to recycle bin) on exit and the tmp folder is not synced to my PC. I have to go online to the OneDrive business website, guess which file it may be, restore that from the OneDrive recycle bin, and hope it is the file I was looking for. The frequency of this happening means that there are numerous tmp files under pseudo file names to scour through. One-hour plus on the phone with MS Office subscription support is of no help.
OneDrive deleted local and cloud files
I had an issue with the OneDrive (OD) app where it was bogging down File Explorer. Simple navigation in File Explorer caused a long running busy cursor. Since I needed to get work done, I RMB'd the cloud icon, Settings, Pause Sync, Quit OneDrive. Whether that was right or not, I was simply following choices that were presented to me and I assume were allowed and harmless. I did get a message that syncing would be stopped. Fine, I'll turn on sync at the end of the day. When I turned sync back on, EVERY ONE of the folders under the root OD had a red X. OD's "solution" was to delete all these folders, and let OD re-sync from the cloud. All 800GB. That's the best Microsoft can do when there is a metadata issue? How about a file comparison between local and cloud folders, like rclone (free) or Beyond Compare ($50 for Pro Version) can do. Then resync only those files necessary. Anyway, I quickly turned sync back off and went home. I'll deal with this in the morning. Meanwhile, overnight there had been a Windows update and forced reboot of my machine. (Note: there are Linux machines that haven't been rebooted in years.) When I logged in I saw that OD had relaunched itself, and around half of my local OD files had been deleted. I immediately checked the online recycle bin and saw that no online files had been deleted. Whew, that's a relief. Now if only Microsoft placed a value on my time. By now I've lost all faith in OD, so I left it off, discovered rclone (https://rclone.org), and downloaded all my OD cloud files to external USB over the course of several days. During this process, I discovered that my entire music collection had been deleted from the cloud. These were legal files of CD's that I had purchased. I never received any notification from Microsoft that they were deleting my cloud files. The weird thing is the directory structure was still in place. I could see the artist and album titles, only the .mp3 and .m4a files were missing. My advice: don't trust OD to properly safeguard your data. Have a backup as well. If you do use OD, for example due to the free 1TB storage that comes with an O365 subscription, disable/uninstall the OD app and use rclone to sync your files instead. Use scheduled tasks to automate the process, and use sync logs to capture sync or copy results. Send yourself an email or another alert if an operation ends in error. Finally, with rclone + WinFsp, you can mount your OD cloud storage as a virtual drive (built in to Google Drive, although I don't use them either). Much better than the "cloud only pointers" in the file system although yes, you would need to manually copy files from that mount point to your desired directory to work with them (with any acceptable speed). Your next rclone sync job would copy it to the cloud. If your online data is important to you I recommend you consider other cloud providers. The low amount you'd pay would be worth it rather than important files go missing. After deep research over a couple weeks I went with Mega. So far so good and much superior to OD, both online and their sync app. DYOR, YMMV. I did open a support ticket for the missing music library but as expected received no help or sympathy from Microsoft. But don't take my word for it. Here is a chat transcript from ChatGPT about this issue: https://chatgpt.com/share/68730707-3e14-8007-a0d7-ea3801c0dbe3 And to confirm ChatGPT's results I did the exact same prompting of Copilot (owned by Microsoft): https://copilot.microsoft.com/shares/1PvUsJBk3xDRUZcqx37VA I hope this information from my negative experience with OneDrive is useful.OneDrive keeps reverting back to old account
I am unsuccessfully trying to remove an old OneDrive account and keep my Samsung S22 logged into the new OneDrive account. I go into settings and remove the old OneDrive account, then go to OneDrive and login to the new one. Then the next time I open OneDrive, it has reverted back to the old account - any idea how to resolve this annoying issue?
"UPLOAD BLOCKED We couldn't verify you have the necessary permissions
In word or excel I get an error saying "UPLOAD BLOCKED We couldn't verify you have the necessary permissions to upload the file." and "The permissions on this file were updated and you no longer have the rights to view this file. If you previously made changes to this file, they may not be saved." These are my files that I created in my programs, save in my OneDrive. Why can't I use my files?! The discussions in this forum are no longer relevant to help with this problem. There is no "office tab" when you click on the OneDrive icon and select settings. The only discussion from 2023 is for a Mac OS. I am using Windows 11.
