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Stop "Backup this document" prompt in Office
Every so often when I open a file in Excel or Word (perhaps about one in five), I get a prompt that says "Backup this document to OneDrive". I use Windows11 and Office365. I have every option for OneDrive backup turned off. I have it set for all files stored locally, all folders are off for backup in OneDrive settings. Anytime OneDrive asks me to back something up I dismiss it. How can I turn this nagging prompt off permanently?Quercus47Jun 17, 2025Copper Contributor539Views0likes1CommentCan't stop backup on slow connection
Windows 11 has for some time been trying to get me to back up the My Documents and Pictures folders to OneDrive, but as I only have slow broadband I have been careful to reject this. Yesterday after rectifying a stuck updates issue, I must have inadvertently allowed backup to be initiated during re-start. It is now trying to upload 25gb of files over a connection with an upload speed averaging about 100kb. At this rate it will take about 25 days even if on constantly, and as I only use the machine for a few hours at the weekends it will effectively never happen. It is also affecting internet speed for other tasks and devices. If I go to the backup controls and toggle My Documents and Pictures to Off it then looks like all my files are gone, there's just a shortcut to OneDrive in these folders. But even with these backups switched to off it doesn't stop trying to upload the files, presumably it has to complete this task before it can revert to not backing up - but like I said this will never be completed on my connection. The files must be still on the local machine because if I go to ones in the OneDrive folder that haven't yet been synced, they open normally without downloading. Is there really no way I can roll back to just having my files on the local machine and stop it trying to upload them to OneDrive? I don't want to stop using OneDrive completely, I do have files on there that I use directly from the OneDrive folder, I just don't wan't it backing up the My Documents and Pictures folders there.ruaridh_maccallumJun 15, 2025Copper Contributor10Views0likes0CommentsCan't get Microsoft to send code to email
Microsoft chose today to force me to "reenter my credentials" so I can access my work on OneDrive from my computer. Microsoft promises to send a verification code to my email address to allow me to log in, but it never sends the code. There is no button to "resend code" - it just never sends it, so I have to keep closing the login window and trying to log in again, and requesting that code again. I think I've done that eight times. I have already spent 30 minutes searching the Internet for workarounds. No verification code ever arrives. Here is the code Microsoft allowed me to copy from the login screen, without telling me where or who to send it to. I am posting it here. Correlation Id: 17347ffa414e4f5cb33dae3b05f06be3 Timestamp: 2025-06-13T11:32:56.463Z Someone please help me access my work from my computer. Someone also please tell Microsoft to address this. Thank you.namedujourJun 15, 2025Copper Contributor44Views0likes1CommentDeleted files during sync
Please, help to recover my files. A few months ago during sync my PC pictures of all my life were not sync properly. I stopped the sync, because it mixed all files from my working PC as well. After I stopped it i found out that almost all pictures that were not sync were just deleted. I couldn't find then neither in One Drive, nor in my personal PC, only empty Folders are left. Till now I didn't get any reply from Microsoft One Drive team, after 3 and more letters I just stopped. Please, help me to recover them. Because of One Drive I have lost all my digital archive of my pictures/images.LilitJun 14, 2025Copper Contributor7Views0likes0CommentsLost Recent Version of File From OneDrive
I made steady progress on my maths investigation and at one point I spent 3 hours working on it. I've revisited the file a few days later to find ALL the changes made in the second 2 hours completely gone. There aren't any recovered documents and upon revisiting I noticed Autosave turned OFF despite having the file saved to OneDrive and not manually turning it off. Version history tells me that the last saved change was after the first hour, completely missing out on the subsequent 2 hours of important progress. Is there ANY way to retrieve this (somehow unsaved) work? And if not what caused this?OttoPriebeJun 12, 2025Copper Contributor31Views0likes1Comment
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