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OneDrive keeps reverting back to old account
I am unsuccessfully trying to remove an old OneDrive account and keep my Samsung S22 logged into the new OneDrive account. I go into settings and remove the old OneDrive account, then go to OneDrive and login to the new one. Then the next time I open OneDrive, it has reverted back to the old account - any idea how to resolve this annoying issue?Crowphonic1678Jul 11, 2025Copper Contributor6.9KViews2likes9CommentsOneDrive Storage Actual Limit
I have recently come across a weird issue. I am from India and I have a OneDrive storage paid subscription for 50GB data which is running since last 2 years without any issues. 2 days back My OneDrive stopped syncing, uploading and saving the files. A red cross was also appearing over the OneDrive icon. Every time I tried saving or uploading file, it was saying storage is full. But When I checked the storage status -it showed 29.7GB (59%) used and about 21GB (41%) is free. How is it possible? Initially I thought its an issue related to my OneDrive application in the Laptop. I unlinked the OneDrive, reset it, Uninstalled and re-installed it. But still the same. I tried uploading file from my android phone OneDrive- again its the same result. I tried through Web Browser -its the same message- storage full, but still showing 41% free. Then I logged a ticket with Microsoft support team. They checked it but could not resolve it. They escalated the case to the OneDrive team- but I am yet to get a call or any support from them. I waited for 2 days, still no call from OneDrive. But since all my working files are saved in cloud only, I was unable to work on files and time was running out. So today I logged in and did a tweak. I deleted few unnecessary files from my storage and almost freed up about 5GB storage space. So now the total used space gone down to 24.5GB. And guess what- the OneDrive started working absolutely fine. Now the question is- then what is the actual storage limit? Is it actually maximum 30GB in a 50GB plan? Or else what could be the reason for this unknown issue? I am still waiting for a support from the Microsoft team, but anyone here can possibly throw some light on this? Thanks.suparno_shJul 10, 2025Copper Contributor7Views0likes0CommentsGet direct download link of a file in OneDrive for Business
I use "Get Link" button and it gives me a link (like below) which will open the file online. How can I get a link for direct file download? Thanks. https://*****-my.sharepoint.com/:w:/g/personal/********/EXhbZTdvlFRIqyBE8crSXggBW8l_yrcZFPTb5fEpAdzB3g?e=i3XdFfSolvedChris LoJul 08, 2025Copper Contributor556KViews3likes32Comments"UPLOAD BLOCKED We couldn't verify you have the necessary permissions
In word or excel I get an error saying "UPLOAD BLOCKED We couldn't verify you have the necessary permissions to upload the file." and "The permissions on this file were updated and you no longer have the rights to view this file. If you previously made changes to this file, they may not be saved." These are my files that I created in my programs, save in my OneDrive. Why can't I use my files?! The discussions in this forum are no longer relevant to help with this problem. There is no "office tab" when you click on the OneDrive icon and select settings. The only discussion from 2023 is for a Mac OS. I am using Windows 11.jeffell88Jul 08, 2025Copper Contributor68KViews0likes6CommentsOneDrive Business
Hello Everyone! Im not sure if im here at the right place, but our CEO wants me to have if you share an folder with customers, that our log is shown and our CI Colours are used at the access site - what is the best way to do so? Sorry but didn't find something at my google research. Ive done the Organization Branding and this works for our employees fine - is there any chance to do so? Kind Regards JohfilmklappeJul 07, 2025Copper Contributor100Views0likes5CommentsResolving erroneous network errors with personal vault
I appreciate there are many(!) general OneDrive vault issues floating around but I wondered does anyone have a solution to a very specific oddity which has rendered OneDrive useless to me - and hence is preventing me purchasing it for use with my small business. Multiple Windows 11 PCs (all up to date, clean etc etc) - OneDrive working correctly, access personal vault and authenticate, all good can see files and access them. One PC hard-line ethernet, the other via WiFi OneDrive website - all working correctly including vault. Samsung Galaxy S10FE Android phone (all up to date, patched, clean etc etc). OneDrive app (v7.32.1) is working fine except for the vault... after authentication (PIN or Biometric I've tried both), the vault appears empty. Upon refreshing, it throws a nonsense "not connected to wifi/mobile data" error. Things to note... all devices are signed into the same MS account, I've tried different WiFi, just mobile data vs WiFi, I've uninstalled, rolled back to factory, cleared cache, reset app, logged-out and logged-back in again. Nothing root'ed or custom on the 'phone, just plain android with Samsung setup. I've confirmed definitely connected - as evidenced by other files upload and download fine, speedtest app shows steady 500/70 on the wifi. Also tried the same version of the app on a cheapie Motorola android phone, exactly the same issue. Can anyone help here - anyone else seen this? I need to make a decision as to whether to subscribe for my SB but currently it's useless - the vault is primarily what we need. Thanks in advance.trob001Jul 06, 2025Copper Contributor75Views0likes2CommentsIssue with accessing personal vault on OneDrive app post restart
When I opened my onedrive mobile app today the app pushed a message saying that a restart was required. I restarted the app and it told me to set up my personal vault. I've been using my personal vault for several years now so no set up was required. When I logged into my personal vault, all of the files within it were missing. They're available on the online version of onedrive but not in the app version. There's nothing in the recycling bin and there's no recent activity to suggest mass movement/deletion of files. I've restarted the app multiple times, tried with and without wifi, and have tried on different devices - all are showing an empty vault. Has anyone had this problem? Is this a syncing issue or a bug with the new app?bnskeelJul 04, 2025Copper Contributor2.9KViews11likes17CommentsHow can I force OneDrive to accept metadata for images and photos 1:1?
Is there any way to force OneDrive to save images as an exact copy of the original local files, including all changes to metadata? In detail: I have massive problems with using OneDrive as a data storage for photos, as OneDrive is often unwilling to accept changes to metadata (especially tags or geo-coordinates). The problem seems to have existed for years, as you can read in various places: https://www.dpreview.com/forums/thread/4527626 - OneDrive reverts changes to IPTC (!) https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-randomly-re-creates-pictures-some/7ca06735-eac2-470d-8c54-77adc7955d5c https://www.lightroomqueen.com/community/threads/lightroom-with-onedrive-keyword-metadata-conflicts.41753/ and other places. I also have the problem that I change the metadata of my images with digiKam, but that these changes are then often not accepted by OneDrive. There is then a file conflict, OneDrive renames my local files and I then have two variants. Or the changes simply do not arrive in OneDrive and are not even recognized as changes. In other words, it is not possible to reliably change image metadata when the folder is synchronized with OneDrive. So I tried the following workaround to at least have a secure and exact copy of my data somewhere: - I now use local folders for pictures and videos that are not synchronized with OneDrive - I synchronize these local folders via "Synology Drive" one-way (from the PC to the Synology) with a Synology Diskstation - "Chloud Sync" runs on the Synology to synchronize the changes from the Synology to OneDrive one-way. - The aim is for the data in OneDrive to also correspond to the local data on my PC The synchronization from the PC to the Synology works. I can compare data with WinMerge and the data on the Synology corresponds to the local data. The synchronization from the Synology to OneDrive does not work properly: I can synchronize the data from OneDrive to my PC for testing and comparison. If I now compare my original local images with those that come back to my PC via the detour "local -> Synology -> OneDrive -> local 2", many changes in the metadata of the images are not adopted.aisbergdeJul 04, 2025Copper Contributor4.5KViews2likes5Comments
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