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Add Shortcut to Files fails
My wife and I have a family Office 365 subscription. I have shared a folder with her with permissions to edit. She gets the email confirming this and can open the link and see the files in the folder. When she clicks "Add shortcut to My files" she gets a message "1 shortcut wasn't added". This happens using Onedrive web (through Edge) and on the Onedrive app on her iPhone. On the iPhone she hit "Add Shortcut to Files" and it says "By addding "Folder Name" to your OneDrive, you can sync it on your computers with other OneDrive files". When she clicks OK it says "Adding" and then comes up with a message "Something went wrong". Any ideas?neilavMar 21, 2025Copper Contributor79Views2likes0CommentsRecover deleted file from OneDrive shared folder
Hi, I am trying to find a way to restore deleted file in OneDrive.... I had a user (userA) that had some folders/files on his OneDrive shared with some colleagues.... That user is not with company anymore... Now, one of the user (userB) that has an access to his shared folder, deleted some files by mistake that she now wants to restore. How can I restore it? As it is a shared folder from OneDrive, it looks that the deleted file is not stored in the userB recycle bin... when she goes OneDrive Online, go to the folder where she wants to recover the files (as it can be usually recovered when shared folder from SharePoint), there is no Recycle Bin visible at all when I - as an admin - create a OneDrive link for usarA onedrive and connect to it (in M365 admin->Active users->OneDrive), there is no Recycle Bin visible either what is the way to recover the file in this situation? Just can't figure it out.Solvedsumo83Mar 21, 2025Iron Contributor2.7KViews0likes4CommentsHow to transfer all photos from OneDrive into a hard drive?
Need to transfer all photos from OneDrive into a hard drive. I'm almost running out of space on OneDrive, and I want to find a way to quickly download all of them somewhere, before deleting them from the cloud. Thing is, it seems like I have to scroll and drag click all of the photos; 3 years worth of them, which is really tedious to do. I was wondering if there was an easier way to just download all of them somewhere? Note that this isn't about the OneDrive files, it's the OneDrive photos section, which I don't think you could sync to your computer. I'm using a MacBook Air M1 2021, if it helps. Thanks!fazleyffMar 20, 2025Copper Contributor26KViews0likes4CommentsFiles are mysteriously appearing in the wrong OneDrive folders
For some reason, files in my some of my OneDrive folders are appearing in others. In most cases, they are not moving over from their original folders. They are still in the original folders but also popping up elsewhere. When I try to open them, most won't open. When you try to open photos that have duplicated in another folder, you're told "this file doesn't have a preview we can show you" and Word documents won't open with the message "sorry, this document can't be opened for editing". But I have come across one instance where a photo in a folder is copied in the same folder but with a completely different name of another t file from another folder. that did open. What is going on?SolvedrogercorkeMar 20, 2025Copper Contributor66Views0likes3CommentsMoving Images between Albums and OneDrive ?
In relation to this post, first OneDrive doesn't start for me as shown in this screen shot. How do I use OneDrive for Business and do what is mentioned in the linked post, when from what I understand I'm not using OneDrive for Business ? And besides I'm working with images, so if someone could give me some clarity on this and how to do what is linked above I would appreciate it.Reprobus RMar 20, 2025Iron Contributor9Views0likes0CommentsWindows One Drive shared folder suddenly become shortcut instead of folders
Hi, I am having an issue that I need help with. I have my One Drive account for several years. I have my main account signed in on my laptop. I have 4 other users sharing their folder with edit access to my main account. I add them as short cut to my main account. In the past, on my laptop, they function as folders. Meaning, I can move, delete, add files and they essentially function as a folder. Now, all my shared folder from my other users suddenly becomes short cut. When I open the folder, it brings me to the browser for me to sign in and view them. This never happened before and I am not sure what caused it. Please help. Edit Update: I am able to fix this by logging into One Drive with my other user account. Seems like not all accounts are affected only some. I know its not a fixed but at least a temporary solution. The problem seems to be on Microsoft side and I hope they fixed it soon or else I will be going to Google Drive. Update 2: This issue was ongoing since June 7, 2024. As of today, June 19, 2024 it still has not been fixed. Also, one of the Always on device folder on my laptop start deleting stuff on its own. I had to disble the always on device to get it to stop. Great job Microsoft, the most valueable company in the world. I think I will be moving to Google Drive.kaydee8888Mar 17, 2025Brass Contributor17KViews23likes56Commentsone drive doesn't appear to be syncing files to my new PC desktop
Hello, I have a new PC I am trying to download files to one drive, I put select always save on device but nothing appears to be happening? can you someone help. Are my files downloading because I cannot locate anything. I did the whole save to device like 5 times and nothing is seems to be downloading if the files are I don't know where to find them.VistaprimeMar 16, 2025Copper Contributor22Views0likes0CommentsGet direct download link of a file in OneDrive for Business
I use "Get Link" button and it gives me a link (like below) which will open the file online. How can I get a link for direct file download? Thanks. https://*****-my.sharepoint.com/:w:/g/personal/********/EXhbZTdvlFRIqyBE8crSXggBW8l_yrcZFPTb5fEpAdzB3g?e=i3XdFfSolvedChris LoMar 16, 2025Brass Contributor551KViews3likes30CommentsOnedrive not syncing to file explorer (Windows11)
Hi team, I've recently come across an issue with my one drive suddenly not syncing to my file explorer. I have lost access to viewing my shared documents in file explorer. I can only access my shared files via them default opening in a webpage and not the local file explorer like they used to. I do not have access to change the default program via the "open with" option as I have seen could work - the only option I have is "open" which then opens the webpage. Can anyone help advise how to work around this and regain access to my shared files in file explorer please? Thanks.HanPCPMar 16, 2025Copper Contributor757Views2likes11Comments
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