OneDrive for Business sync issues.
Hello Please i need your help on this issue. We are having OneDrive for Business sync issues. Our Client rossmachineshop.onmicrosoft.com has been having issues with long onedrive sync issues for some time. We have been working to help them move files to new libraries to reduce quantity of files being synced. Recently it seems that nearly all users are experiencing issues. We would like assistance in troubleshooting what is happening.
OneDrive Stops Running
I have a Windows 11 on a laptop and have been using Onedrive for a long time. This problem happens when the PC is started. Suddenly the program stops after showing up in the taskbar. It goes through signing in and then quits running. For a while a window kept popping up suggesting an update to PowerDrive. That's when Onedrive stops. I uninstalled the PowerDrive program, but Onedrive stills stops. When following the suggestions on the Microsoft page for resetting Onedrive the message that it cannot find Onedrive shows up. Yet Onedrive presumably has been installed in the correct location. I have uninstalled and re-installed Onedrive. Also, re-installed Windows, and the Microsoft 365 family. Each time Onedrive shows up and then stops running. I can start Onedrive, the folder opens, the icons shows up. But a few seconds later the icon is gone. Ideas?
Unable to access Onedrive through manager
Attempt to login to one drive through manager and stuck on this before a screen white out. from dev tools Walked through this: https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c and it did not help. Stuck doing the same loading error out in manager. Also attempted to reset onedrive directory. Same issue. When attempting to open or move files in the onedrive directory I get: Error 0x8007016A: The cloud file provider is not running Unsure if stuck in sync or what. This is day two of this occurring even after comp reset. Never ran into this issue before. Unable to find any indication of Microsoft onedrive being down either so this error is a bit confusing to me. Thanks for the help in advance!
Urgent: OneDrive Storage Discrepancy – Backend Audit Request
I’m the global admin and sole owner of the Microsoft 365 tenant for mailto:email address removed for privacy reasons. My OneDrive usage has jumped from 276 GB to nearly 1 TB in under 30 days, yet my visible files total only ~66.5 GB on my PC and in my web OneDrive. I’ve: Emptied the recycle bin Deleted version history Verified no shared libraries or backups Confirmed that local and cloud file views match Despite this, the Admin Center shows 0.9 TB used, and I’m unable to open a service request. The Support Assistant bot is the only option available, and it does not escalate to a live agent. I need a backend audit to identify any hidden, orphaned, or misreported data inflating my quota. Please escalate this to a support engineer who can investigate the issue.
Sharing Folders Issue
Hi I have been trying to get my head around things, and had a bit of help but now I am stuck. I'm involved with a charity and we use the cloud to share essential information with volunteers. Our previous system, which closed down, allowed us to share files / folders without people having an account. However when I tried to share a folder with one of my test email addresses, it wants me to create a microsoft account, with authenticator. Now while I fully understand the implications of security, the share is literally one folder which they can't edit anyway. Is there any way around this? It's going to cause grief and I believe will put people off. I just want to be able to share a folder that people can access via the link. Thank you for your help.OneDrive for Android: Camera Backup keeps uploading screenshots
Hi all, Every so often when I check OneDrive, I see my Android phone has uploaded screenshots as well as camera photos. In the Android app, when I check the Camera Backup setting, the "Back up device folders" has the setting "Camera, Screenshots" However, when I click that value, and go into the "Organise new backups in subfolders" list, the Screenshots folder is _not_ actually selected as one to be uploaded. If I turn the folder on, then off, OneDrive will temporarily not upload images from my Screenshot folder. But eventually, it decide that again it should do this. How do I make this behaviour stop permanently? P.Windows OneDrive folder and file properties
Hello I use Windows 10. All the files in the OneDrive folder has the green checkmark. 1. Are the files with the green checkmark both in a local OneDrive folder and in the OneDrive online cloud? 2. If I "Unlink this PC" - what happens to all the files with the green checkmark? They are kept in the OneDrive online cloud? They are deleted from the local OneDrive folder? 3. If I download a file from OneDrive online browser then the files "Modified" date is being updated - bad. If I copy a file from the OneDrive folder in Windows to another local folder, then the "Modified" date is unchaged - good. I have only tried this on the same computer. But what if there is 2 computers: Computer 1 copy file A to the Windows OneDrive folder. Computer 2 (another computer) copies file A from Windows OneDrive folder to another local folder - is the "Modified" date unchanged or updated? I know the "Created" and "Accessed" dates are being updated / new when copying file A. Thank you
How to Encrypt files on One drive
Is there a way to encrypt photos and files on One Drive so that no one can access them even it they get hacked? I have read about bitlocker but not sure how it works. Someone said I need to encrpt my files first then upload them to onedrive? What about the ones already on One drive? Do I delete those first? Appreciate any advice
