😅 OneDrive Upload/Download Speed Help
Does anyone know of how I can improve my OneDrive download speeds? I cannot get my computer to download from OneDrive faster than 3.5-4.7Mbps. I've ensured my OneDrive settings do NOT limit my downloads I went so far as to plug my computer directly into my modem; even with 350Mpbs download and 650Mbps upload - still limited to really sub-4.0Mbps download speed from OneDrive. I understand my laptop hardware isn't limiting anything: CPU - 11th gen Intel(R) Core(TM) i5-1135G7 @2.40GHz Memory - 2x 16gb DDR4 Thank you for any and all recommendations, exploratory questions, or knowledge sharing!!!
OneDrive embedded PowerPoint slides showing blank page or error
I embed PowerPoint files from OneDrive into eLearning courses using the standard embed links. As of today, all of them have stopped working. All my embedded PowerPoint slides are currently down across several live eLearning courses. What I've tried: Tried in a private/incognito browser window - still broken Created a brand new embed link from scratch - still broken Tried a completely different PowerPoint file - still broken So it doesn't seem to be a problem with one specific file or link - it's affecting all my embeds at once. What I see: Sometimes the page shows: "Something went wrong. This is a temporary issue, so try again in a few minutes." with reference codes: Ref A: 137479770EE248B2BD8767C1500F6314 Ref B: SG2EDGE2019 Ref C: 2026-08-25T04:41:15Z Other times the page just loads completely blank, with no error message at all. I also checked the browser's technical console, and it shows one of the files OneDrive needs to display the slides is failing to load (a 404 error on Microsoft's side), which is likely why the page won't display anything. Has anyone else run into this, or is there a known issue being tracked? Happy to share more detail if it's useful.
OneDrive Access Issue – User Unable to Access OneDrive Despite Multiple Troubleshooting Attempts
Hello Community, We are facing an issue with a user who is unable to access their OneDrive. Whenever the user tries to access OneDrive, the same error message continues to appear (screenshot/error attached). We have already performed the following troubleshooting steps: Removed and re-assigned the Microsoft 365 license. Executed the required PowerShell commands and confirmed that the user has a valid OneDrive URL and access permissions. Verified OneDrive and SharePoint settings from the SharePoint Admin Center. Used Microsoft Support and Recovery Assistant (SaRA) and reviewed the recommendations provided. Attempted to re-provision the user's OneDrive site. Despite completing all the above steps, the issue persists and the same error continues to be displayed. Additional Information: User has a valid Microsoft 365 license assigned. OneDrive service is enabled for the user. SharePoint Online is functioning normally for other users. Re-provisioning OneDrive did not resolve the issue. Has anyone encountered a similar issue or can suggest additional troubleshooting steps to identify the root cause? Any guidance would be greatly appreciated.
Missing data
I recieved several emails from Microsoft that were legit. I was advised I am 290+ GB over my quota for 5GB I realize my Clipchamp was saving to my personal OneDrive NOT my business OneDrive (where I have 5TB) Anyway, I opened a ticket with Microsoft and they confirmed my personal OneDrive has 1GB of data in it -- not 290+ Looks like my data vanished... Can you please contact me and help with resolution?
Inefficient OneDrive Synchronization Causes Windows Explorer Slowdowns
OneDrive has become a significant performance bottleneck in daily Windows usage. Its synchronization process frequently consumes excessive disk resources, directly impacting Windows Explorer performance and making file browsing noticeably slow, regardless of the desktop PC's hardware specifications. What is even more concerning is that this issue has persisted for years. Many users have reported the same problem, yet the recurring response is simply that the team is "aware of the issue." Despite these acknowledgments, there have been no meaningful improvements, no clear action plan, and little transparency regarding progress or future fixes. The lack of communication and visible progress creates the impression that the user experience is not receiving the attention it deserves. For a service as important and deeply integrated into the Windows ecosystem as OneDrive, users expect greater transparency, stronger commitment, and continuous improvements to performance and reliability. At this point, OneDrive is becoming less of a practical productivity solution and more of a source of frustration for many users. We hope Microsoft will give these concerns the priority they deserve and provide a clearer roadmap for improving both the performance and overall reliability of the service. --- Sincronização ineficiente do OneDrive causa lentidão no Windows Explorer O OneDrive tem se tornado um gargalo significativo no uso diário do Windows. A sincronização frequentemente consome recursos de disco de forma excessiva, afetando diretamente o desempenho do Windows Explorer e tornando a navegação de arquivos lenta, independentemente da configuração do computador utilizado. O mais preocupante é que essa situação persiste há anos. Muitos usuários relatam o mesmo problema e, apesar das respostas recorrentes de que a equipe está "ciente da situação", não percebemos melhorias concretas, um plano de ação claro ou atualizações transparentes sobre o andamento das correções. A falta de comunicação e de avanços visíveis passa a impressão de que a experiência do usuário não está recebendo a atenção necessária. Para um serviço tão importante e amplamente integrado ao ecossistema Windows, seria fundamental haver mais transparência, comprometimento e evolução contínua da plataforma. Atualmente, o OneDrive está deixando de ser uma solução prática para muitos usuários e se tornando uma fonte constante de frustração. Esperamos que a Microsoft trate essas questões com a prioridade que merecem e forneça um posicionamento mais claro sobre os planos futuros para melhorar o desempenho e a confiabilidade do serviço.
Problem with Docusign inn
Hello, I have been using Microsoft 365 Family with Word Online and OneDrive for a long time, and the "Request Signature" feature worked perfectly until the last three months. Now, every time I click Request Signature, I receive the following error: "We couldn't connect to the ‘{0}’ catalog server for this add-in." I found your announcement about the retirement of the Legacy DocuSign for SharePoint integration, and I'm trying to determine whether this is the cause of the issue. My questions are: Is Microsoft 365 Family still supported for the Request Signature feature in Word Online? Do I need to migrate to Microsoft 365 Business to continue using this feature? If so, which Microsoft 365 Business plan do you recommend, and will my current DocuSign account continue to work after the migration? I have already cleared my browser cache, signed out and back in, and tested different browsers, but the issue persists. Thank you for your assistance.
Sort by Name not proper for numbered files.
Just trying to understand the logic of OneDrive's "Sort by Name" when it comes to numbers. Take a look at the below. "9-26" shouldn't be coming before "9-3". The number 26 should be perceived as after 3. I cannot honestly say I've seen that issue with other storage services.OneDrive for Android: Camera Backup keeps uploading screenshots
Hi all, Every so often when I check OneDrive, I see my Android phone has uploaded screenshots as well as camera photos. In the Android app, when I check the Camera Backup setting, the "Back up device folders" has the setting "Camera, Screenshots" However, when I click that value, and go into the "Organise new backups in subfolders" list, the Screenshots folder is _not_ actually selected as one to be uploaded. If I turn the folder on, then off, OneDrive will temporarily not upload images from my Screenshot folder. But eventually, it decide that again it should do this. How do I make this behaviour stop permanently? P.Since April 16, 2026, OneDrive no longer syncs any new .lnk files
Hello, I have a strange issue with OneDrive and Windows shortcut files (.lnk). Since April 16, 2026, OneDrive no longer syncs any new .lnk files I create. All .lnk files created before that date still sync normally. Every new .lnk file immediately shows the “–” status (Not syncing). The target file is inside OneDrive, fully synced and available locally. Older .lnk files in the same folder sync correctly. The problem persists after full OneDrive reset, clearing cache databases, full resync of about 200,000 files, Windows 11 reinstall (Home, Pro, Insider), Windows 10 test on another PC, Smart App Control disabled, no third‑party antivirus. The issue is identical on all devices. The problem started exactly on April 16, 2026, right after several Smart App Control warnings that blocked opening documents through newly created shortcuts. Since that date, no new .lnk file has ever synced again, while all older ones still sync. This makes me think that a Defender cloud reputation flag or something similar may have been applied to my account and is now blocking new .lnk files at the server level. Could someone from the OneDrive team please check whether my account has a cloud security flag or reputation rule incorrectly applied, and reset it if needed? This issue has been going on for almost a month and prevents me from using shortcuts in my OneDrive structure. Post‑scriptum: Thanks to Copilot for helping me through multiple Windows resets and reinstallations to rule out every local cause. This message was also written with its assistance to request help from the community.
