Recent Discussions
Onedrive not syncing to file explorer (Windows11)
Hi team, I've recently come across an issue with my one drive suddenly not syncing to my file explorer. I have lost access to viewing my shared documents in file explorer. I can only access my shared files via them default opening in a webpage and not the local file explorer like they used to. I do not have access to change the default program via the "open with" option as I have seen could work - the only option I have is "open" which then opens the webpage. Can anyone help advise how to work around this and regain access to my shared files in file explorer please? Thanks.227Views2likes3CommentsIssues with One Drive on Mac
Hi Recently One Drive stopped working on my mac with a repeated pop up saying it was broken. I reinstalled it and I'm still having issues. I have around 250gb of files stored in there but most of that is photo back up. I am a freelancer and I have always worked straight out of One Drive folders on my mac, so I know it's backed up in the cloud and I can access it elsewhere if I need to. However since the update and syncing etc it's not working as it was. I don't want to download all of my files to my mac as I only need two folders that contain all the stuff I regularly work on and I don't have space for all of it. I've tried ctrl clicking on these folders to keep them on my device but that then triggers a pop up to say the device couldn't connect to the server. The wifi etc is fine. If I go into One Drive preferences it then says it can't locate my 'Personal' folder (cue panic as this is where all the photos are stored) but when I go online it is all there. Can anyone help me solve this? I had an email recently saying the price of office was going up a LOT recently which I resent as I can't even get this to work as it was. I really don't want to uninstall again if I can help it as One Drive is just trying to sync all the time and using up so much CPU. Thanks Faye21Views0likes0CommentsOneDrive direct download link
Hi, We have tried to get direct download link or to access publicly shared drive file with Graph API . It seems that the the URL structure has changed as well as the API. The thing behind the API is that i cant access file though https://graph.microsoft.com/v1.0/shares/{sharedDriveItem-id} this endpoint since when i get the link and try to encode it to get sharedDriveItem-id the response is that the "The sharing link no longer exists, or you do not have permission to access it.". Anyone has any idea how to get direct download URL from initial public share URL give by someone? Thank you.120Views1like2CommentsWindows One Drive shared folder suddenly become shortcut instead of folders
Hi, I am having an issue that I need help with. I have my One Drive account for several years. I have my main account signed in on my laptop. I have 4 other users sharing their folder with edit access to my main account. I add them as short cut to my main account. In the past, on my laptop, they function as folders. Meaning, I can move, delete, add files and they essentially function as a folder. Now, all my shared folder from my other users suddenly becomes short cut. When I open the folder, it brings me to the browser for me to sign in and view them. This never happened before and I am not sure what caused it. Please help. Edit Update: I am able to fix this by logging into One Drive with my other user account. Seems like not all accounts are affected only some. I know its not a fixed but at least a temporary solution. The problem seems to be on Microsoft side and I hope they fixed it soon or else I will be going to Google Drive. Update 2: This issue was ongoing since June 7, 2024. As of today, June 19, 2024 it still has not been fixed. Also, one of the Always on device folder on my laptop start deleting stuff on its own. I had to disble the always on device to get it to stop. Great job Microsoft, the most valueable company in the world. I think I will be moving to Google Drive.16KViews11likes43CommentsOne Drive not Automatically Signing In with Email
Hi All, I'm having an issue where I'm trying to get One Drive to automatically log in when a user logs into a Windows 10 laptop using Group Policy. The windows laptops have conditional access configured and are hybrid joined, and I have confirmed when running 'dsregcmd /status' I can see "AzureAdJoined : YES". Through our on-premise GPO I've tried configuring Computer>Admin Templates>OneDrive and enabled and disabled the "Silently Sign in User into OneDrive" - with no luck. I've also tried adding the below registry keys. [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\OneDrive] “SilentAccountConfig”=dword:00000001. [HKEY_CURRENT_USER\SOFTWARE\Microsoft\OneDrive] “EnableADAL”=dword:00000001 – This setting enables Modern Authentication for OneDrive. One thing to note is the on-premise UPN is different to that of the o365 email address used to log into MS apps. I would be very interested to know if anyone has managed to get this type of setup to work? No matter what I try, I find I have to launch One Drive manually and go through the setup screen. I enabled some of the other setting like disabling users from configuration folder location etc. with no luck. Any pointers or past experience dealing with this would be appreciated!18Views0likes0CommentsOneDrive Pinned Folders don't appear in Edge or Chrome but do appear in Brave
Within the last 2 weeks something has changed. Pinned folders no longer show up at the top of the page in OneDrive when using the Edge or Chrome browser. If you use Brave they do appear in OneDrive If you use Sharepoint they work in all browsers.2Views0likes0CommentsSyncing a virtual partition with OneDrive possible?
I have a question. My company laptop has a virtual Partition (drive D:\ ) which is physically located in C:\DiskD Is it possible to synchronize all files in that D: drive (C:\DiskD) with OneDrive so I can work with the files save them on D:\ and they are permanently synchronized with OneDrive?5Views0likes0CommentsSync performance and the future of OneDrive sync
Many of us have experienced significant performance issues with OneDrive when syncing large volumes of files (300,000+). This has been a long-standing problem. Has there been any communication from Microsoft regarding the future of OneDrive sync and plans to resolve this issue? We do not encounter this level of performance degradation in competing products, and it has been a major headache for our customers. I understand that the recommended approach is to use OneDrive and SharePoint through the web interface. However, we do not always have control over how our customers choose to use their data. In many cases, our customers prefer to utilize the Sync feature for syncing hundreds of thousands of files or more. What actions are being taken on the development side to address this issue?46Views0likes0CommentsI can't access my Onedrive files in web browser or sync my Desktop with the Onedrive
In browser instead of showing my files, one drive just gives a message "Item Disabled Due To User Content Migration". My files are still on my device however this device won't sync to Onedrive, it just endlessly gives "signing in" .10KViews1like22CommentsOneDrive Upload and Share Permissions
Hello...I have a user using OWA (University - Microsoft 365 A5 license) who is experiencing a new scenario/error msg., when initiating the "upload and share" option to share a locally stored file as an email attachment (gets uploaded by default to their OneDrive Attachments folder) when sending OWA email messages to colleagues. The email will send with the attachment icon/link, but recipients don't have access to it and have to choose the "request access" option, where then the user/sender can approve the request for access. The error msg., is "you don't have permission to give others access to file X" and the filename that is uploaded has red text (normally it is blue). The users has tested this scenario on multiple computers w/ multiple browsers, and changed the upload OneDrive folder location, with the same result. I can initiate the same scenario on the same computers, browsers, and files, while signed onto my OWA account w/ out issue. The user's Mailbox has a small quota size and their OneDrive account does as well. This started about two weeks ago, though as far as I know, no University Enterprise changes were made to the users account. Not sure what to look at for a solution so any help would be appreciated. Thanks!Solved115Views0likes7CommentsMicrosoft removing EEEU sharing permissions
Microsoft have announced that they will be removing the permission assigned to the "Everyone Except External Users" group (EEEU) from the OneDrive site collection and default document library: https://mc.merill.net/message/MC1013464 This will happen between 10 April 2025 and 30 September 2025. My understanding is that this is to avoid the risk of over-sharing and for most people it will have minimal impact. Generally, internal users don't have read access to each other's OneDrive content. I've checked a few OneDrive accounts in different tenants. I have seen the EEEU group granted access at the OneDrive site collection level, but not at the library level. I've also seen instances where the EEEU group is not present at either the site collection or library level. Back in 2020, there was a message centre update MC225111 "Microsoft Removes EEEU Permission from OneDrive for Business Accounts" Is this just a final clean-up of OneDrive sites that still have this permission?373Views0likes1CommentChanging plan - What happens to shared links
Hi, I want to know if, when switching from a Microsoft 365 Family subscription to a Personal subscription, my existing OneDrive shared links remain active ? Does the Files and folders i've shared will continue to be accessible to those I've shared them with ? Thanks59Views0likes2CommentsOneDrive Bug - Sync in endless loop
Hi, I've encountered a strange issue with OneDrive recently. Our company uses SharePoint as main cloud storage for all kinds of data (images, files, ...). We have around 4 TB of data in total. Users synchronize all folders they need with OneDrive and it works pretty good, even with bigger folders that have up to 1 TB of data. Now, a strange sync issue appeared out of nowhere: When starting to sync a folder, OneDrive gets stuck at "[NUMBER] changes are being processed" - this number is ever increasing, it even went up to 2 MILLION changes even if the folder that was selected only had a handfull of files in it. This is what it looks like: What I've tried to fix this: Reset OneDrive Log out of OneDrive Reinstall OneDrive Stop sync for all folders Deactivate OneDrive backup This issue happend on multiple devices (Windows 10 and 11), for different users, different folders and storage locations on SharePoint. Has anyone noticed similar issues recently? I couldn't find anything online. MS Support told me to just wipe the device and reinstall Windows. EDIT: I just wiped a laptop, installed Windows 11, signed in to OneDrive with a test user and started synchronzing a small SharePoint folder - same issue still happens! What do you think? I'd really appreciate any help, comments or ideas!455Views1like2CommentsOneDrive for Android: Camera Backup keeps uploading screenshots
Hi all, Every so often when I check OneDrive, I see my Android phone has uploaded screenshots as well as camera photos. In the Android app, when I check the Camera Backup setting, the "Back up device folders" has the setting "Camera, Screenshots" However, when I click that value, and go into the "Organise new backups in subfolders" list, the Screenshots folder is _not_ actually selected as one to be uploaded. If I turn the folder on, then off, OneDrive will temporarily not upload images from my Screenshot folder. But eventually, it decide that again it should do this. How do I make this behaviour stop permanently? P.592Views1like3CommentsOneDrive link not working once shared
When sharing a video over OneDrive to someone else, once the other person gets the link...it just open the thumbnail and says wait for browser to start downloading..and it just stays this way for infinity. Workaround for this is to create folder, and share the folder instead. Tried same video over google drive it works without issue. This was a problem for me like a year ago. Is there some reason for this?95Views0likes2CommentsOneDrive Application keeps processing large number of files even if it is not syncing
We have a cloud file storage that we plan to migrate to SharePoint sites. One of the sites that I copied to test performance has approx. 550 GB and 320K files (total storage has 5.2 TB and 1.1 million files). I opened SharePoint site and clicked button to add to OneDrive but didn't click sync button. I want to see folder structure in Windows Explorer but don't want to download files. The problem is that OneDrive Windows app keeps processing forever consuming a lot of CPU and memory. Most of us work on laptops and OneDrive app seems to restarting processing every time laptop is started, so it can't finish during the day. My users want accept browsing files using a web browser, so client app is an only option for me. Am I hitting a limit of OneDrive app?104Views0likes1CommentOneDrive For Mac Problems
Hi there, For the last couple of months I've been seamlessly using the OneDrive integration for MacOSX which allows me to have my company SharePoint/OneDrive document folder shortcutted into my finder window; allowing me access without having to login to the browser SharePoint everytime. February 15, 2025 is the first day I noticed an error message saying that it was refusing to sync. The following day I received a message from OneDrive saying that some random file in my SharePoint name was too long and because of that it refuses to sync. Now, I've been on the edge of my sanity the past two days as I've tried effectively everything from deleting & redownloading OneDrive, to changing the location of the folders, to backing up my computer and factory resetting my harddrive; all to now avail. I can't even have the OneDrive software open long enough to poke around the settings because as soon as I open it up, I get an error message saying that a filename or pathway is too long and it rage crashes. I was I guess wondering if anyone else has found, over the last two weeks, this has been happening and how to fix it? I would like to have easy access to my company files again.57Views0likes1CommentLost all Onedrive files
I manage my Onedrive files primarily on my desktop and when I went into my computer today I couldn’t access any file because they all had the red X sync error. Then I went into the web to access them and they were all gone. I checked the recycle bin and restore and nothing was there. Any idea what happened and how I can get my files back? I have multiple accounts (two for work and one personal) and this was my personal account. My work is doing updates on my work laptop this week and my concern is somehow they deleted all my personal files.318Views1like7CommentsOneDrive for Mac Sync Issues
I have used OneDrive on my Mac via an external hard drive for several years. After a recent update, It refused to link to my folder on the external hard drive. I decided to link my OneDrive to my iCloud account which seemed to work. Today, a new update to OneDrive won't work now either. These updates keep getting worse. My External drive is encrypted, and case-sensitive and File Vault is on. I would love any suggestions or ideas to get this back to work. All I get is Can not locate the folder in this location, Ugh.11Views0likes0CommentsCan I delete data on my computer after transferring it to OneDrive?
I just started using our Microsoft 365 account. I want to collect my current files in a single archive. I have 1TB of memory on Onedrive. Is it okay if I delete all the data from my computer after transferring it to OneDrive? Or does all my data have to be on both OneDrive and my computer?2KViews0likes3Comments
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