OneDrive “Share” window stuck loading from File Explorer (works on web)
Description: Hi all, I'm experiencing an issue with OneDrive where the "Share" option from Windows File Explorer gets stuck indefinitely loading (blank window with spinner). Details: The issue occurs only when using right-click → Share from File Explorer Sharing works correctly from OneDrive web interface Issue is affecting multiple users in the same environment OneDrive sync itself is working normally Troubleshooting already performed: Reinstalled OneDrive completely (clean install) Cleared local cache and removed residual folders Reinstalled Microsoft Edge WebView2 Runtime (Evergreen x64) Cleared Windows Credential Manager entries Reconnected Work/School account (WAM reset) Tested on different networks (including mobile hotspot) Windows fully updated Environment: Windows 11 (corporate environment) Microsoft 365 / OneDrive for Business Observation: The issue seems isolated to the File Explorer integration (possibly WebView2 or WAM-related), since web sharing works fine. Has anyone experienced this behavior recently or is there any known issue with the OneDrive Explorer integration? Thanks in advance.
OneDrive file blue in progress icon meaning?
I uploaded some videos to my OneDrive Photos section, but they don't show up under Photos. It shows up under Files -> Photos with a blue in progress icon next to it. This didn't happen a month ago, and I couldn't figure out what the icon meant. At first, I thought it was syncing, but it's been 11 hours, and it's still there. Any ideas? thanks
OneDrive changing dates
I have an S24 ultra with pictures dating back to 2001 till the current day. I have thousands of family photos that I was able to gather and organize, and wanted them to be synced with OneDrive so I can access them on my PC and my phone. I decided to get OneDrive to be able to upload ALL of my gallery to OneDrive however, I noticed that around 80% of everything getting uploaded has its dates changed to the time it was uploaded, while a handful remains accurate. I made sure it wasn't the way I was viewing the folder and files, and checked the properties/info of the files and saw that all the dates and data were changed. Is there any way to fix this or prevent this from happening?
OneDrive stuck on "signing in"
Hi, I'm trying to use Onedrive and Onenote, but it seems to be really terrible 50% of the time. Sometimes when I log on my pc, it says I have to log in, and in doing so, is stuck on a "signing in" loop, until it says some error code about me not having an internet connection. Here's what I've tried: 1. Close and open Onedrive 2. Removing auth from the pc and adding it again 3. Reinstalling Onedrive 4. Change Wi-Fi 5. Do a /reset in Windows run AND cmd 6. Update drivers 7. Install the newest Onedrive from the website 8. Try the app-version found in Windows Store What am I supposed to do? I don't want to restart my pc every time it doesn't work, that's a terrible fix.
OneDrive on MacOS Eating Up Huge Amounts of Storage
Hardware: M3 Max MacBook Pro 14" (14 Core CPU/30 Core GPU, 36GB, 1TB) Software: MacOS 26.4 OneDrive Version: 26.002.0105 (Mac App Store version) I use OneDrive to sync files between my PC (primarily used for gaming) and my MacBook Pro (pretty much everything else) mostly because I'm paying for Office 365. I've noticed in the MacOS storage storage section of settings, there's something taking up ~170 GB of storage. Digging around, I found the culprit: Library>Cloud Storage>OneDrive is currently sucking up ~143GB of storage. It seems like OneDrive is keeping large numbers of files stores locally. Legitimately have no idea why this is the way it is, or how to solve the issue (or if there is even a resolution). Like, why bother with files on demand when the application is going to store half the files locally, anyway?
Enabling OneDrive Health Sync
Hello, once again being victimized by Microsoft 😒 Have a series of users reporting constant sync errors. We've reached out to Microsoft technical support and they just successively told us it was garbage and not to use it. Anyway, trying to get the Sync Health Dashboard to work, based off this document: https://learn.microsoft.com/en-us/sharepoint/sync-health?tabs=windows It's one of those Microsoft documents that the community CAN'T edit, so of course - it's out of date and incorrect. From what I can figure, based on research from other sources, most of this process is now arbitrary, and you have to create a 'EnableSyncAdminReport' in some policy location in the registry. Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OneDrive < already exists, but not referenced by documentation Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\OneDrive < key doesn't exist, but is referenced by documentation. but this sorta 'try it and see' methodology really upsets me. Anyone have any insight to this, and why the documentation team fails to update the documentation, or whether this process will work or not?anyone else keeping files on two clouds just in case onedrive goes down?
hey everyone seen a few posts here about files going missing or sync just stopping randomly and it got me thinking about how much we all just trust one cloud completely my situation is i have onedrive for work, google drive for stuff i share with clients, and dropbox still has old project files from years ago that i never got around to moving. so im constantly opening three different tabs just to find one file. pretty annoying honestly couple months back onedrive just didnt sync a folder for a few days. i only found out when i needed something on another laptop. nothing was actually lost but it made me a bit nervous about having everything in one place with no backup plan so i started looking for something that just shows all three drives together. found a tool called All Cloud Hub (allcloudhub.com) and been using it since. it puts all your connected drives into one dashboard so you can search across all of them at once instead of checking each one separately. you can also move files directly from onedrive to google drive without downloading anything to your computer first which saves a lot of time it connects through oauth so your login details never go to them and your files stay in your own accounts. nothing gets copied to their servers. free plan covers up to 3 cloud accounts which was enough for me wont fix microsofts sync issues obviously but at least if something breaks on one side your files are still somewhere else does anyone else do something like this or is it just me being paranoid lolCritical Sync Failure on macOS: Local data ignores Sync Engine unless manually opened
Environment: OS: macOS 15.7.4 (Sequoia) OneDrive Version: v.25.224.1116 File Provider: Apple File Provider (CloudStorage) framework The Problem: I am experiencing a persistent failure where OneDrive for Mac refuses to index or upload files moved into the local directory. The sync only triggers if I manually open each file or subdirectory, making bulk data management impossible. Files copied into ~/Library/CloudStorage/OneDrive-Personal remain in a "Pending" or "Online-only" state indefinitely. Standard "User Intent" triggers (opening the file) work, but the background daemon (fileproviderd) does not acknowledge local filesystem changes (FSEvents). Troubleshooting Already Attempted: 1) Standard Resets: Ran ResetOneDriveApp.command and OneDrive.app/Contents/MacOS/OneDrive /reset. 2) CLI Overrides: Attempted open /Applications/OneDrive.app --args -Settings (only opens Finder). 3) Metadata Clearing: Used xattr -rc to strip extended attributes and find . -exec touch {} to force timestamps; neither triggered the sync engine. 4) FileProvider Utility: fileproviderctl materialize is unresponsive or deprecated in this build. 5) Re-mounting: Attempted /unmount and manual cache clearing in Group Containers, but the UI remains "headless"—the Menu bar icon opens a Finder window instead of the Settings menu. Current State: OneDrive is functionally a "Pull-only" service. It downloads changes made on other devices, but will not "Push" local changes unless I recursively open every directory manually. Question: Is there a known method to force a full re-index of the File Provider local database when the standard reset flags fail to re-register the FSEvents observer?URGENT: OneDrive Restore Completed but Files Missing – No Engineer Assigned Since Dec 27
Hello, I am posting here as a last resort after more than 6 weeks of unresolved support. On December 26, 2025, I accidentally deleted a large number of files and emptied the Recycle Bin. On December 27, 2025, I immediately initiated a full OneDrive restore to a snapshot from December 19, 2025. The restore job shows: • Restore status: Completed • Thousands of restore events processed • However, hundreds of events failed (Save Conflict, Item Not Found in Recycle Bin) My storage usage dropped significantly (from 10+ GB to ~2.7 GB), and thousands of photos never reappeared. Restore logs show: • Multiple “Save Conflict” errors • Multiple “Item Not Found in Recycle Bin” errors • Backend SharePoint references (SPException) I opened an official support case on December 27, 2025. The current status still says: “A support agent is being assigned to your request.” No OneDrive engineer has contacted me in over a month. I am a paying Microsoft 365 subscriber. My questions: 1. Is there a way to confirm whether backend snapshot data still exists? 2. Does “Restore Completed” guarantee that the backend restore fully executed? 3. Can Save Conflict errors prevent large portions of data from being re-materialized? 4. Is escalation to the OneDrive backend team still possible beyond front-line support? This is not a basic user error case. The restore logs clearly show backend-level operations. If anyone from the OneDrive engineering team is monitoring this forum, I am urgently requesting technical escalation. Thank you.
