OneDrive Personal Folder closes fast
WIN11 OneDrive 26.198.1011.0006 Since one week I am having issues accessing my Peronal Folder in OneDrive. The Peronal Folder in OneDrive when opened is closing withing 1 minute. I already uninstalled and re-installed OneDrive without any success. Did the Reset as recommended inseveral website I am GOOGLING. Does anyone has a suggestion how to fix this issue. It makes Peronal Folder in OneDrive unusable.
Change to OneDrive mounting Shared Libraries on MacOS
OneDrive usually mounts shared libraries on MacOS under a Shared Library directory and any items you choose to sync go to this location. Overnight it seems OneDrive keeps updating these mounts to separate directories. Is this an expected change? I am unable to find any release notes online about this but some users are still mounted the old way and some will mount the old way but after a few minutes onedrive will update the mounts to this new way. This changes the file paths to things and is breaking a lot of workflows. the major difference is that the old way had 4 things mounted in shared libraries and now all 4 of them are separate mounts
Edge sync fails after restart — MSA key error
Edge sync works after signing in, but gets stuck on “Initializing” after reopening — persists after Windows repair and testing with a new Windows user Hi everyone, Microsoft Support suggested that I post here for further help. My personal Microsoft account syncs successfully when I first sign in to Edge. However, after closing and reopening the browser, sync gets stuck on “Initializing” / “Setting up sync.” Signing in again can temporarily restore it, but the problem returns after restarting Edge. The issue also reproduces under a newly created Windows local user account. Environment Microsoft Edge: 156.0.4314.58 Windows 11 Home China, version 26H2, build 26300.9711, 64-bit Account type: Personal Microsoft account (MSA), not a work or school account The same Microsoft account has been syncing successfully on my phone Steps to reproduce Sign in to Edge with my Microsoft account and enable sync. Sync works successfully. Close and reopen Edge. Sync remains stuck on “Initializing,” and all data types show “Not Running.” Current edge://sync-internals results Transport State: Initializing User Actionable Error: None Disable Reasons: None Sync Feature Enabled: true Setup In Progress: false Sync Consent: true Auth Error: OK since browser startup MainSyncToken: Last Token Request Result: OK Has Token: true Last Token Error: None KeyDataToken: Last Token Request Result: OK Has Token: true Last Token Error: None MSA Account Key Status: Download Key Result: Fail Set Key Result: Fail Net Error Code: n/a HTTP Response Code: n/a Process Key Result: n/a Encryption: Cryptographer Ready To Encrypt: false Cryptographer Has Pending Keys: true Has Keystore Key: false Passphrase Required: false Passphrase Type: kKeystorePassphrase Server Connection: not attempted Sync Engine: Backend Status: Initialized BlockReason: None Syncer: Unset DataType Manager: Stopped All data types: Not Running Updates Downloaded / Successful Commits: 0 No enabled sync-blocking policies are shown. Troubleshooting already completed Tested with a separate Edge user-data directory: initial sign-in synced successfully, but reopening reproduced the issue. Tested with extensions disabled: no improvement. Tested the separate Edge instance with --no-proxy-server: no improvement. This does not rule out system-level network filtering. Tested --enable-features=msForceOneAuthWAM: no improvement, although I did not independently verify whether the authentication library actually switched. Tried stopping sync while keeping data, then enabling it again: no improvement. Completed DISM repair successfully. Subsequent SFC and component-store checks reported no remaining corruption. Completed a Windows ISO in-place repair, keeping personal files and applications: the sync problem persisted. Created a new standard Windows local user and tested Edge there: first sync succeeded, but reopening Edge reproduced the same failure. Authentication tokens appear to be obtained successfully, while the sync encryption-key stage remains unsuccessful. I understand that the n/a HTTP and network fields do not establish whether a request was sent or rejected. Questions Is this a known issue affecting personal-account sync in this Edge version? What diagnostic logs would help distinguish a startup/key-loading problem from an account-side sync issue? Is there a supported workaround or fix that preserves existing browser data and cloud sync data? I can provide additional sanitized diagnostics. I would prefer to avoid further profile deletion or cloud-sync resets unless the logs indicate that they are necessary. Thank you for your help.OneDrive pausing issues with Edge open
Hi, I have an odd issue. OneDrive will pause syncing when I open Edge. The odd this is I am not syncing any files in OneDrive. I have uninstalled, remove settings, cache thew works, always the same issue. I un pause OneDrive, close Edge and all works as expected, open Edge immediately goes to pause. Any ideas?Onedrive crashed after updating to 27.2 MacOS
my onedrive stopped working after updating system. I tried many ways, from restart to reinstall the file from website, non of them works, it's just freezing or crashing during the first loading. the app closing and "Microsoft error reporting" comes up HELP!
Help with OneDrive Sync
Hi, I am attempting to restore a feature in MacOS that I previously had. Previously, whenever I would sync my files from Sharepoint's web browser, my files would all fall under one sidebar tab in Finder called 'OneDrive - Shared Libraries - Work' Now, whenever I save a file by sync-ing it from Sharepoint web browser, same as before, the channel the file is under pops up in the sidebar, like as an entire new OneDrive library. What I want: I want my files to fall under one shared library. Not individual sidebar channels in Finder. I want them nested like before. How do I restore this function in MacOS. I've tried reseting my OnDrive, clearing my cache, deleting the files in library cloud storage. This has happened before and the only think that worked last time was doing a full factory reset on my macbook. I want to avoid that if possible. Thank you.OneDrive for Business stops syncing, window stuck "Logging in" all tried, MS support helpless
Hello, I am operating a M365 tenant whose users depend on OneDrive for file sync. Recently I installed a new mobile PC for one user and deployed OneDrive as usual. After a couple hours the user started to see issues where OneDrive regularly seems to get stuck or disconnect, with a endless "Logging in ..." message displayed when clicking on the OneDrive tray icon. a case with support is open, but I only get standard recommendations that I already verified and followed OneDrive has been fully uninstalled and reinstalled, the issue persists OneDrive has been fully uninstalled, all OneDrive registry keys removed, then reinstalled, the issue persists OneDrive Preview has been installed to see if that changed something, the issue persists Current versions are (stable and preview): OneDrive-Version: Build 26.183.0920.0005 (64-Bit) OneDrive-Version: Build 26.189.0928.0007 (64-Bit) The user is heavily annoyed and so am I, because all worked on the old system, which I was tasked to upgrade. Right now the new system is W11 26H2 (Dell Pro 15) with latest firmwares and drivers. I will be happy to work through more suggestions to try out everything possible, but likely the user and I will have to face the fact that a full W11 reinstall might be required. Maybe not just yet. Thanks in advance for any useful infos.
The notebook entry continues to appear in OneNote for the web
The notebook entry continues to appear in OneNote for the web even though the notebook has already been deleted. I also understand that I have followed the suggested steps by Microsoft Support team but are still experiencing the issue, which has understandably caused confusion and frustration.
Edge Sync stuck in Initializing with Backend Uninitialized
Hello, I am hoping to get feedback from people familiar with Edge Sync internals, synchronization failures, or similar cases. OVERVIEW Around October 13, 2026, I discovered that my Favorites and saved Passwords were no longer visible in Microsoft Edge. The issue is present on both my desktop PC and my laptop using the same personal Microsoft account. Approximately two weeks later, the issue remains unchanged. What makes this case unusual is that authentication appears to work correctly, Edge Sync servers respond successfully, and encryption keys download successfully, yet the sync engine never completes initialization. ENVIRONMENT Microsoft Edge Windows 11 Personal Microsoft account Desktop PC Laptop The same symptoms occur on both devices. SYNC INTERNALS edge://sync-internals consistently reports: Transport State = Initializing Sync Engine State = Stopped Backend Status = Uninitialized Sync Feature Enabled = True Bookmarks = 0 Passwords = 0 Additional values: Download Key Result = Fail Set Key Result = Fail SIGN-IN STATUS edge://signin-internals reports: Successful authentication Successful token retrieval No authentication errors There is no indication of a Microsoft account sign-in problem. SYNC DIAGNOSTICS sync_diagnostic.log repeatedly shows: SyncState after authenticated = FeatureCanStart Try to start sync engine Load and connect Nigori controller Update key data credentials Reset engine The sync engine repeatedly attempts initialization but never reaches a running state. SERVER COMMUNICATION cv_debug.log reports: SYNC_SERVER_OK EncryptionKeysFetcher.DownloadKeys = Success Key count = 10 SetEncryptionKeys = Success This confirms that sync servers respond and encryption keys can be downloaded successfully. One unusual observation is that Sync Internals reports: Download Key Result = Fail Set Key Result = Fail while the logs simultaneously report successful key download and processing. PROFILE VERIFICATION Active profile: ...\Microsoft\Edge\User Data\Default During troubleshooting, a file named "Bookmarks" could not be located within the active profile. The following sync-related components remain present: Sync Data LevelDB Nigori.bin Logs MULTI-DEVICE IMPACT The same behavior is present on both desktop and laptop using the same Microsoft account. This makes a single-device profile corruption scenario seem less likely. NEW OBSERVATION After the initial failure, I created a new Favorites folder named: After Edge Sync Failure 20261013 The folder appeared correctly in the Favorites Bar. After Microsoft Edge and Windows were closed and restarted, the folder was no longer present. This suggests the issue may still be actively affecting local Favorites persistence and is not limited to historical sync data. ACTIONS NOT PERFORMED Based on recommendations received in Microsoft Q&A, I have intentionally avoided: Reset Sync Deleting the Edge profile Clearing all Edge data Reinstalling Edge The goal has been to avoid overwriting potentially recoverable sync data. PRIMARY QUESTION My main question is not whether synchronization currently works. My main question is whether the original Favorites and Password records may still exist within the Edge Sync service and whether there is any supported way to determine that before attempting potentially destructive recovery actions. QUESTIONS Has anyone seen this exact combination of Transport State = Initializing, Sync Engine State = Stopped, and Backend Status = Uninitialized persisting for weeks? Can a corrupted Nigori or encryption-key state cause Favorites and Passwords to report zero items despite successful authentication and successful key download? Has anyone recovered Favorites or Passwords after a similar state? Is there any supported method to determine whether the original sync data still exists on the sync backend before attempting Reset Sync? Does this pattern suggest an account-level sync corruption, backend corruption, or another known Edge Sync failure mode? Any technical insight would be greatly appreciated. Thank you.
