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I cannot sync Samsung Gallery with OneDrive

Mikibaka — Sun, 14 Jun 2026 18:59:18 GMT

I recently changed my password to outlook and since then my photos sync between gallery and onedrive stopped working. It says I need to sign in again. I did so, I got logged in with the work flow and then I can see only half empty screen asking for permissions between Samsung account and Microsoft. I cant proceed or do anything else than just close the app.

It's galaxy S25 ultra, 8.5 one UI. Checked on my other device and it's exactly the same.

Screenshot is here:

https://imgur.com/a/D87FNP3

OneDrive app synchronisation

NijntjePluis — Fri, 12 Jun 2026 16:48:34 GMT

I added a folder last night to my OneDrive on my computer. It synchronised to the cloud. If I share the link to this folder, it works perfectly. However, if I open the app, the folder does not show (even after 24 hours). Searching for the folder name (which takes forever btw) yields the right folder.

Why is the folder not visible in the place where it should be?

And why does the search yield zillions of results instead of just 1?

With subscription, does recycle bin second stage show preiously deleted items

waynrayn — Thu, 11 Jun 2026 05:48:13 GMT

Hi There:

I've filtered through a good portion of the discussions, but have not seen this particular question Sorry if I missed it: I have a basic non-business OneDrive account. A couple of days ago I deleted a file in the recycle bin by mistake. With this basic account, I do not have access to Second Stage. If I started a temporary Microsoft 365 subscription or business account, Second Stage should then be accessible. My question is, would I be able to see previously deleted files in Second Stage, or would it be empty by default since it is a new subscription?

one drive folders either have red x's next to them or have disappeared

126 — Wed, 10 Jun 2026 17:55:34 GMT

folders have wither red x's next to them or disappeared. the ones that are left are now empty. and of course, there is no one at microsoft to help. what happened and how can this be fixed

red x's and missiing data and folders on onedrive

126 — Wed, 10 Jun 2026 17:53:04 GMT

my onedrive folders have x's next to them or have disappeared. the ones that are there are now empty. what happened and how do i fix

Making Mac OneDrive Faster and More Reliable

Jack_Nichols — Thu, 11 Jun 2026 20:48:09 GMT

OneDrive on macOS is getting a major update to how it syncs! The Native Sync Engine is rolling out to Insiders today with version 26.098. It's up to 2x faster on initial sync and on-disk state changes, uses less CPU, memory, and battery, and removes the hidden cache folder that's been the source of most reliability issues since 2022.

It's the latest in an ongoing effort to make OneDrive feel native on Mac. Earlier this year we shipped a redesigned Activity Center with Liquid Glass and native dialogs, and the Native Sync Engine is a major step in that journey.

The cache folder problem

When we moved OneDrive to Apple's File Provider platform in 2022, we needed a way to bridge the existing sync engine with how File Provider expected things to work. Broadly, there are two parts to OneDrive sync: the sync engine itself, and the code that OneDrive uses to work with files. To support File Provider, we had to change how OneDrive interacted with the file system. However, to reduce risk, we decided to use a hidden cache folder that mirrored your OneDrive contents, so the sync engine could remain largely unchanged.

That cache folder solved the immediate problem and unlocked features like Known Folder Move. Over time, however, feedback and telemetry showed us that it was root cause of many of the reliability and performance issues users have reported since. The Native Sync Engine removes it.

What’s changed

Over the past several years, we’ve been working behind the scenes on the Native Sync Engine. Building it required us to completely rebuild large portions of our code and build a new sync platform that allows OneDrive to work better with the File Provider system.

The Native Sync Engine provides the fastest, most reliable experience we’ve ever delivered on the Mac. It has a simplified architecture, eliminates entire classes of errors, and integrates more deeply with macOS. In our performance testing, the new system is about 2x faster for initial sync and on-disk state changes. It also uses fewer system resources, helping preserve your Mac’s battery life while improving overall responsiveness. We’ve also put the new system through multiple tests that simulate usage well beyond what the average user would ever do, and it has held up extremely well in those scenarios. It’s a massive improvement, and one we are very excited to bring to you.

On the surface, the Native Sync Engine looks and feels very similar to what we had before, but there are a few important changes. Let’s walk through a few of them.

Hidden folders no longer hold data

OneDrive's hidden folders now contain metadata only. Your file data only lives in the OneDrive folder you interact with directly.

There are a few cases where a copy of file data will exist in the hidden folder:

Files you've created or changed that haven't uploaded yet. The copy is removed once the file has fully synced to the cloud.
OneNote shortcuts and similar "link" file types. These are typically a few hundred bytes at most, and we retain them in the hidden folder indefinitely.
Some kinds of macOS packages, such as GarageBand files, .app bundles, and certain older iWork files. Copies of these files are retained for longer than most files.

The Native Sync Engine's metadata folder, for a consumer OneDrive account with about 10,000 items, all available locally. Only using a little bit of space for metadata!

Files and folders are always browsable

Files in a folder used to be created on disk only the first time the folder was accessed. That led to Finder showing "Loading..." while you browsed and apps hanging while they waited for folders to materialize.

Now, every folder and file is always browsable on disk. Navigating your OneDrive folder feels like navigating any other folder. It’s snappy, responsive, and just works.

Note that Files On-Demand is unchanged with the Native Sync Engine. Files you haven't opened remain online-only unless you either open them or mark them Always On This Device.

External drive support

The Native Sync Engine also supports external drives, such as USB drives you can plug into your Mac. If your system and your external drive meet the requirements, all of your files and OneDrive's metadata folder will be placed on this drive. On older versions of macOS and on drives that don't meet the requirements, your files and OneDrive metadata will be stored on the home volume.

Syncing shared folders and libraries

If your organization has disabled the “Sync” button on SharePoint and your users are using “Add shortcut to My Files”, you can skip this section, as you are already in the ideal state!

If you are still using synced libraries, each synced library now appears as its own root in the Finder sidebar, instead of nested under a single tenant entry. Add shortcut to OneDrive remains the modern way to access shared content. Admins can hide the Sync button via aka.ms/HideSyncButton.

Identifying the Native Sync Engine

You can identify whether your Mac is using the Native Sync Engine by inspecting the OneDrive version in the Preferences dialog:

If the version ends with a value such as "(26K)", you are running the Native Sync Engine.
If the version ends with the version of macOS, you are not yet running the Native Sync Engine.

Mac Sync Settings showing the version number, including the Native Sync Engine build.

Rollout

Starting today, we’ll be gradually rolling out this new experience to our Insiders audience. This rollout will take several weeks to complete. If you aren't already in Insiders and want to try the new update, simply open OneDrive preferences, click on the About tab, and check the box to join the Insiders program.

Your Mac will upgrade to the Native Sync Engine automatically when it receives the update. It might take a couple of minutes for OneDrive to complete the upgrade, and a little while longer for File Provider to finish with the upgrade, but you can still use your OneDrive while this is taking place.

We would love to hear your feedback, good or bad. Just click “Send Feedback” in the OneDrive Activity Center and share your thoughts!

To learn more, watch the latest Sync Up podcast below:

OneDrive Office Hours | June 2026

sophiapeng — Tue, 09 Jun 2026 15:00:00 GMT

Get ready for the June OneDrive Customer Office Hours! This session creates space for open conversation around the latest updates and how they support the way you use your files every day. In this month’s session, we’ll walk through what’s new and open the floor for questions, feedback, and shared experiences.

Join us for our next call

Date: June 17, 2026

Time: 8:00 AM-9:00 AM Pacific Time (US & Canada)

Special Topic: OneDrive. Cloud. Microsoft. with Stephen Rice & Lauren Bell

Register Today: aka.ms/OneDriveOfficeHours

Join the OneDrive team to learn how OneDrive is moving to a new, dedicated web address: onedrive.cloud.microsoft. This is part of Microsoft's broader effort to bring Microsoft 365 apps and services together under the unified cloud.microsoft domain, which is reserved exclusively for Microsoft's trusted, authenticated cloud services. Consolidating onto this single, purpose-built domain reduces reliance on the many legacy URLs OneDrive has used over the years, strengthens protection against spoofing and phishing, and simplifies network and allow-list management for admins. Anyone can join this one-hour webinar to ask us questions, share feedback, and learn more about the features we’re releasing soon and our roadmap. We can't wait to share, listen, and engage every month!

Note: Our monthly public calls are not an official support tool. To open support tickets, go to see Get support for Microsoft 365; distinct support for educators and education customers is available, too.

New way to register and watch on demand!

Go to: Microsoft OneDrive: Customer Office Hours – Microsoft Adoption to see upcoming sessions, to register and rewatch previous sessions!

Save the Calendar invite so you never miss a call: https://aka.ms/OfficeHoursCalendar

Each call is recorded and made available on demand shortly after.

Stay up to date on Microsoft OneDrive adoption on adoption.microsoft.com. Join our community to catch all news and insights from the OneDrive community blog. And follow us on X: @OneDrive. Thank you for your interest in making your voice heard and taking your knowledge and depth of OneDrive to the next level. and depth of OneDrive to the next level.

You can ask questions and provide feedback in the event Comments below and we will do our best to address what we can during the call.

Register and join live: aka.ms/OneDriveOfficeHours.

11 thousand sync errors!!

jtoddh — Sun, 07 Jun 2026 12:54:56 GMT

Hi everyone,

I've been struggling with an issue in Onedrive for the past couple of days. I think (but can't be positive) that it started when I tried to 'free up space' on my desktop PC. Since then a large number of files have been flagged with a red "x" with the error message that "the name or type isn't allowed". The files in question range from .pdf to .docx, .stl, etc. There doesn't seem to be any obvious reason why I'd suddenly get this message, and none of the files contain restricted characters. Also, I can download the files without issues, and that seems to clear the 'x'. I guess one solution is to go through and download all these files, but there are 11k such files. Yeah, hoping for another solution.

To date I've tried pausing and unpausing the sync; unlinking and re-linking my account; deleting the cache files; deleting and reinstalling Onedrive. Onedrive was also crashing regularly, though reinstalling seems to have at least fixed that for the moment. For what it's worth, I'm also syncing to my laptop, without issue (though won't be 'freeing up space' anytime soon :) ). Everything also seems fine online.

I guess I could just leave it, as the files do seem to download ok, but this feels really flaky and I'd really like to resolve the issue.

Sorry for the long post, and thanks for any advice anyone might have.

OneDrive for macOS documentation issue. DefaultFolder plist example is missing array wrapper

KacperM — Thu, 04 Jun 2026 21:43:16 GMT

Hi everyone,

The Microsoft Learn documentation for configuring the OneDrive sync app on macOS currently contains an incorrect plist example for the DefaultFolderLocation setting.

Documentation page:

https://learn.microsoft.com/en-us/sharepoint/deploy-and-configure-on-macos#defaultfolderlocation

In the “DefaultFolderLocation” section, the current plist example shows the DefaultFolder key as a dictionary:

<key>DefaultFolder</key>

<dict>

<string>(DefaultFolderPath)</string>

<key>TenantId</key>

<string>(TenantID)</string>

</dict>

This format does not work correctly when deployed as a managed preference/configuration profile.

The setting starts working when the DefaultFolder dictionary is wrapped in an array, like this:

<key>DefaultFolder</key>

<array>

<dict>

<string>(DefaultFolderPath)</string>

<key>TenantId</key>

<string>(TenantID)</string>

</dict>

</array>

Please update the Microsoft Learn documentation to include the array wrapper in the DefaultFolder plist example.

The current Microsoft Learn example is confusing because administrators may deploy the documented plist exactly as shown, but the setting does not appear to work correctly until the array wrapper is added.

How to modify which folders to backup on android onedrive app

Mahesha999 — Thu, 04 Jun 2026 07:59:01 GMT

Currently my Android OneDrive app backs up photos from many different folders as can be seen in screenshot below in section "Back up device folders". How can I modify this list? It seem it ends up backing up screenshots too which I will like to remove along with many other unknown folders. Here is the screen shot:

https://i.postimg.cc/9M98hGsM/image.png

(I uploaded to another since this forum's thread editor kept saying "Media upload in progress. Try again in few moments.)

OneDrive Taking up space on C: even when nothing is being kept on device.

Jiblin — Thu, 04 Jun 2026 00:44:45 GMT

Recently got a new device and had all my files on the previous device synced to my OneDrive. The C drive has about 120 GB of my data (including OS) but when I check my Disk space, I only have 5GB remaining out of 256. However, OneDrive seems to be taking about 150 GB on the disk even though all the files have the cloud icons on it.

OneDrive Sync Error code: 0x80004004

rramdath — Tue, 02 Jun 2026 17:35:59 GMT

I have a user with sync issues getting Error code: 0x80004004. It will not let me disconnect Onedrive to reconnect it. There is no work or school account tied to the device. Attempted to connect account but did not resolve the issue. Already tried to repair but that did not work either. I ended all OneDrive processes and refreshed the File Explorer and no changes. Not sure how to fix the issue. Its a local user, no domain. Account has a standard license.

One Drive options disappeared in file explorer

gdufault — Mon, 01 Jun 2026 15:38:07 GMT

As a small business we change the color of folder in our one drive so everyone knows the status without having to dig into the folder to figure it out. We have been able to right click the folder and go to "One Driver" and there was a folder color option. That option is no longer there. We can still go to the web app and change the color which does change in file explorer but this becomes a real pain when you are doing a bunch of these every day. I have done a lot of things I have found online but still can not get this option back. It has vanished from multiple computers as well as every account on my computer. This does not see to be a server side issue but rather an issue with the newer release of One Drive from what appears to be released last week. How can we fix this or is there a way I can go back to a previous version of One Drive where it worked?

Synchronisation d'un fichier impossibel

AB31 — Mon, 01 Jun 2026 09:51:21 GMT

La synchronisation de OneDrive ne se fait pas sur un fichier dont le nom serait trop long. Le problème est que jene trouve pas ce fichier autant par l'explorateur windows que par une commande cmd !!!

Quelqu'un a une idée pour que je puisse supprimer ce fichier, qui m'est inutile...

Getting rid of unwanted shares

IndTint — Thu, 28 May 2026 06:39:14 GMT

Hello everyone. On my company computers there is a name listed under "People" and this individual has shared a file with me (by mistake I assume). Through a lot of digging I finally found out he is an attorney and it was paperwork from some case he had worked on. I don't know him and whatever the docs are have nothing to do with me. The secretary I talked to didn't seem to care and said, "I don't believe it's confidential. Just ignore it." I don't want to ignore it! Every time I log on there it is. It's intrusive! And before you all say just hide it, No, There should be a way to not automatically accept unwanted shares.

Temp Files Flagged As Viruses By Norton - Windows 11

jkreski — Wed, 27 May 2026 13:24:01 GMT

My Norton anti-virus software keeps quarantining temp files from my onedrive setup folder as containing viruses. This happens every few minutes. Any thoughts on what this might be from? All files seem to be synced and I am just doing normal browsing and Word processing.

Has OneDrive abandon the download speed?

giannisgeo — Wed, 20 May 2026 15:29:37 GMT

When i hover on the Onedrive button , all I see is this "Downloading Files (Percentage)"

Where have the uploading and downloading speed gone

OneDrive - Wer ist Eigentümer der Daten

Megenagna75 — Sat, 16 May 2026 20:52:11 GMT

Seit mehrere Jahren nutze ich OneDrive. 1. Wie kann ich alle Daten herunterladen? 2. Auch wenn ich heruntergeladen habe, bleiben Sie doch trotzdem auf OneDrive gesichert. Wer ist Eigentümer der Daten?

Serious Abuse of Microsoft/OneDrive Email Infrastructure for IRS Phishing Scam

anshumanSaha — Sat, 16 May 2026 18:58:55 GMT

I want to report a very serious phishing/security concern involving what appears to be Microsoft/OneDrive email infrastructure.

On Sat, May 2, 2026 at 11:03 PM, I received a phishing/scam email pretending to be an IRS tax notice. Today is May 17, 2026, and I am posting this because this issue is extremely concerning and could easily fool many users.

The alarming part is that the email was sent from:

email address removed for privacy reasons

The email contained fake IRS-related warnings such as:

“URGENT: UNVERIFIED IRS 2026 TAX DOCUMENT”
“Final Reminder”
“Immediate Attention Needed”
“Review Tax Document”

It attempted to pressure users into clicking a fake “Review Tax Document” button.

What is deeply concerning is:

The sender appears to come from an official Microsoft domain (notificationmail.microsoft.com)
The branding and formatting look legitimate
Non-technical users could easily trust and click this
AOL itself displayed a security warning and disabled the links

My questions to Microsoft are:

How is it possible for phishing emails to originate from or appear to originate from notificationmail.microsoft.com?
Is Microsoft infrastructure being abused?
Were compromised Microsoft/OneDrive accounts used?
Why are such emails passing authentication checks strongly enough to appear legitimate?

This is not a normal spam message. This directly impacts trust in Microsoft notification systems and can lead to credential theft or malware infections.

I hope Microsoft investigates this seriously and explains how such abuse is possible from a Microsoft-associated notification domain.

Users should:

Never click such links
Verify tax notices only through official government portals
Carefully inspect email headers and domains
Report suspicious Microsoft-branded phishing emails immediately

Blair Glennon almmicrosoft Microsoftyan

NOW ON DEMAND | OneDrive Office Hours | May 2026

sophiapeng — Mon, 08 Jun 2026 19:11:52 GMT

Get ready for May’s OneDrive Customer Office Hours! This session creates space for open conversation around the latest updates and how they support the way you use your files every day. In this month’s session, we’ll walk through what’s new and open the floor for questions, feedback, and shared experiences.

Join us for our next call

Date: May 20, 2026

Time: 8:00 AM-9:00 AM Pacific Time (US & Canada)

Special Topic: What’s New in OneDrive Sync with Jack Nichols, Kayla Ngan, and Jonathan Leung

Register Today: aka.ms/OneDriveOfficeHours

Join the OneDrive Sync product team for a look at two big investments shipping now. First, 1 million item sync is in public preview on Windows. We’ll cover what’s included and the prerequisites to get your tenant ready. Then we’ll dive into the new Native Sync Engine on Mac, a ground-up rewrite that’s faster, lighter on system resources, and the foundation for 1M item sync on Mac. Anyone can join this one-hour webinar to ask us questions, share feedback, and learn more about the features we’re releasing soon and our roadmap. We can't wait to share, listen, and engage every month!

New way to register and watch on demand!

Go to: Microsoft OneDrive: Customer Office Hours – Microsoft Adoption to see upcoming sessions, to register and rewatch previous sessions!

Save the Calendar invite so you never miss a call: https://aka.ms/OfficeHoursCalendar

Each call is recorded and made available on demand shortly after.

You can ask questions and provide feedback in the event Comments below and we will do our best to address what we can during the call.

Register and join live: aka.ms/OneDriveOfficeHours.