My Microsoft account got deleted and my onedrive files are gone
I got a notification that my onedrive had stopped syncing a couple days ago. Upon trying to login to my microsoft account for the last 2 days I am met with an error message stating that the account doesn't exist. I have been unable to get any agent support or related document as to how to possibly get back my onedrive files. The only reason I am able to post this is because I had to recreate an account just to post. I have been a consistent onedrive subscribed user from atleast 2016 and all my files were backed up there, I have a ton of email and payment trails to prove so. I need an actual person to assist with trying to recover my files and an explaination as to what happened to my account.Help with Onedrive and Samsung Gallery
Hello. I am a Samsung user. I understand that the backup features between Onedrive and the Samsung Gallery are ending. The notice on my device says to download the original files before the connection between Samsung and Microsoft officially ends or they won't remain on my phone, but whenever I try to do this I only get very few items available to download and it says these available items are only items 'not already on your phone'...which I don't understand. I simply want to keep what is *already* on my phone that I have backed up with Onedrive so I don't lose it later, as instructed. I don't understand. I would greatly appreciate it if someone could help me out with this. I would like to keep photos and videos already on my device on my device so when the collaboration is over I'll still have them there. I think backing them up up on One Drive means that if I cut off the sync on the Gallery's end, it'll just remove the images synced to Onedrive already right out of my phone gallery and keep them on Onedrive. I am very confused. Help, please. Thank you! Someone suggested simply removing separating my Microsoft account from my Samsung account but I don't know if that's the answer either.Onedrive file sync issue
I just recently had an issue where my files were not synced because i had run out of onedrive storage space so i just got rid of a bunch of unnecessary files sitting around which freed up a ton of space. The files still werent synced so i resett one drive to sync them back up but when i did that it just restored the files i had just deleted. I kept trying over and over again but the same kept happening and now i cant sycn my files. Ive tried everything, restarted my computer. Reinstalled onedrive but its all not working and my files and folders wonf sync. What do i do to fix this?
Constant messages saying I'm over the 5 GB limit
I have hotmail and outlook. There is a free 5 GB one drive limit. I started receiving messages that I am over the 5 gb free limit. I deleted several GB. The message goes away for a minute and then says I am again over thghe 5 gb limit. Why is this happening. i am deleting a lot of files. How do I get rid of the free 5 gb one drive. It isn't worth it and I want to be able to keep sending and receiving e mail. This is a big problem.Onedrive personal vault problems
I'm having problems with opening my personal vault. The cloud icon at the bottom right of my screen has a red X and all I get is an error saying my personal vault isn't updated. I can't access any of the settings for OneDrive or Personal Vault. I downloaded an update, but when I tried to install it I got an error message saying I was using a newer version and must delete it before continuing. What do I need to do to get my OneDrive and/or Personal Vault working again?
OneDrive desktop client does not start after complete uninstall, cleanup and reinstall
Hello, I have a problem with the OneDrive desktop client on Windows 11. Issue The OneDrive desktop client does not start at all. OneDrive.exe exists in: C:\Program Files\Microsoft OneDrive\OneDrive.exe Double-clicking OneDrive.exe does nothing. No sign-in window appears. No OneDrive cloud icon appears in the system tray. No error message is shown. Running: "C:\Program Files\Microsoft OneDrive\OneDrive.exe" /verbose returns immediately with exit code 0. Running: "C:\Program Files\Microsoft OneDrive\OneDrive.exe" /? also produces no output. What I already tested DISM completed successfully. SFC completed successfully. OneDrive was uninstalled. Remaining OneDrive program folders were deleted. Local OneDrive configuration folders were removed/renamed. OneDrive registry entries were cleaned. Old account configuration was removed. A previously connected work/school account was removed from Windows. OneDrive was installed again from the latest installer. The issue remains exactly the same. Additional findings The file OneDrive.exe is present after installation. The modern OneDrive Photos (Beta) app starts normally. The classic OneDrive synchronization client does not start. Searching for "OneDrive" in the Start menu only shows the OneDrive app, not the classic desktop client. In some cases only a "OneDrive Sync Service" process appears in Task Manager. No useful OneDrive application errors are logged in Event Viewer. Important test I created a completely new local Windows test user account. The problem occurs there as well: OneDrive.exe does not start. No sign-in window appears. No cloud icon appears. Therefore the issue does not appear to be limited to my original Windows user profile. Data status My local data is still intact on a separate drive: E:\OneDrive The problem only affects launching the OneDrive desktop client. Could you help investigate why the OneDrive desktop application exits immediately without showing any UI or sign-in experience? Thank you.onedrive sync issues
Hi We use OneDrive for Business and need a solution for sharing files and folders among a team while maintaining proper access permissions. Currently, each team member's Desktop and Documents folders are synced with their own personal OneDrive for Business account. In addition, we have a separate common OneDrive account that has been added to all team members' PCs, and all team members have Owner permissions on that account. When a user creates a folder or saves a file in the shared OneDrive location, it is actually being created under the common OneDrive account, not in the user's personal OneDrive. While this allows everyone to access the same files, we frequently experience synchronization conflicts and sync issues between users. What is the Microsoft-recommended approach for this type of collaboration? Is using a common OneDrive account with multiple owners a supported best practice, or should we instead use a SharePoint document library (or another Microsoft 365 solution) for shared team files, permissions, and reliable synchronization? ThanksHow to get rid of old Onenote files in Onedrive
I've been using Onenote for many, many years and over that time I have collected several unused files that seem to be un-deletable on Onedrive. I have deleted some of them within Onedrive from time to time but the names seem to remain. Here is what I see. When I click "Files" in One drive I see folders and under that documents which contains my only current Onenote database. The one I use. But, then I click "home" and see six old unused data base files that cannot be deleted. When I click on some of them the screen says "Sorry, something went wrong - Item may have been deleted by another person" Another file will say "This item might not exist or has been deleted". I am the only one who uses this account. I'm not sure what HOME is or what its function is as it doesn't show any folders or files that are active. It only shows these abandoned Onenote databases that nothing can be done with. So, Is there a way to clean this up or is it just not worth the effort. Since I don't know what the function of Home is I'm not sure if it matters. Thanks for any enlightenment.
OneDrive is soooooooooooooooooooooo slow!
Why is OneDrive for Business so unacceptably slow? I've had a case open with Microsoft Support since February and to date they have involved several different teams, run numerous diagnostics and tests remotely on my computer, but still haven't been able to improve let alone resolve the very poor download speeds we are getting across the company. They can see the issue with their own eyes, and the under-performing tests are appearing in their diagnostic logs, but for whatever reason they cannot fix their own systems! We have a fibre-optic leased line, 100Mbit over a 1Gbit bearer. Running a speed test, I am getting the full 100Mbit up and down, and yet when I am downloading a file (whether it's a few MB or a few hundred MB) from OneDrive, the download rate hovers between 500Kb/s and 800Kb/s. Uploading the OneDrive for Business is fine - the upload rate is between 7Mb/s and 9Mb/s. It's just the download rate that's the issue. Whenever any of our users save anything to OneDrive and the document is no longer cached, they have to wait for what feels like an eternity for the file to be downloaded before it can be opened. If they're opening the file via an application, then that application will hang and stop responding until the file has been downloaded from their OneDrive. Before we switched to Microsoft 365, we hosted everything locally. Anything we tried to open would do so almost instantly. But using OneDrive feels like we have travelled back in time to the days of 56K/ISDN. If this is how OneDrive has been designed, then it should not be labelled as a business service. There are other solutions out there from competitors that outperform OneDrive, and unfortunately if these issues are not resolved soon, I doubt we will be the only business who migrates away from OneDrive or even Microsoft altogether.
