storage
397 TopicsOneDrive says tnot enough cloud space and asks me to free up space, but there are enough space.
Once I click on the "Free up Space" option, it just shows that I have enough space. I opened a ticket since 11/6 and heard nothing since.Same thing from my phone. The ticket was assigned to an agent on 11/7. No one responded. It has been 11 days since I asked for tech support. The problem persisted more than two weeks. Not even sure how I could get ahold of a human. Is my only option to cancel OneDrive and switch to NAS?42Views0likes3CommentsHave 1TB available but OneDrive wont upload and says "Not enough cloud storage"
I bought Office365 today and I have only 3gb on my account used out of over 1TB of space however when I try to sync it just says "Not enough cloud storage" "you don't have enough space for this file". This is very frustrating. I check my settings, I emptied my trash, I re-linked the account. None of it worked. I went through the Troubleshooting machine and did all the steps and nothing helped. I did get an error saying one drive could not be restarted. Anybody have any suggestions? Very frustrating to spend money and have this happen.4.7KViews1like6CommentsMove files from Account A to Account B 165 GB data
I’ve been using Microsoft Office 365 Family for several years, sharing it with my family members. We have 6 accounts, each with 1 TB of storage. One of my accounts has now reached 985 GB, so I need to transfer files from Account A (my account) to Account B (my wife’s account). These files mainly consist of photos and videos — over 200,000 files in total. I tried transferring a 6 GB wedding shoot (.ISO format), but it took more than an hour. Re-downloading and uploading all the data isn’t feasible as my internet connectivity is limited to 100 mbps only. I’m looking for the best and most efficient way to move these files directly between OneDrive accounts.61Views0likes1CommentAccidentally deleted ALL of my files
I was under the impression that I was saving all of my files locally. I occasionally accidentally save something in OneDrive, and would leave it there, but most things were going into Documents, Pictures, etc. I have a different OneDrive path on my computer that I could see when I saved documents in Word. Today I decided it was annoying to keep accidentally saving in the wrong place, so I deleted OneDrive. There were way too many files for the Recycle Bin, so it was a hard delete. To my shock, all of my folders vanished. It turns out Documents, Videos, etc, were all in OneDrive. The problem is that when I go online and sign into my onedrive, I only see the files that I would occasionally accidentally save there, and those have not been deleteed. The bulk of my files, the ones from my local computer, are not there. I tried resetting to yesterday and it looks exactly the same. Any idea where those files were saved/are now? Are they recoverable or am I epically screwed?65Views0likes1CommentOneDrive deleted thousands of my files?
I'm hoping somebody here can help me, because I can't find any kind of "Support" link just for OneDrive. Yesterday, for no reason I can determine, OneDrive (personal) deleted a couple thousand old files of mine and put them in the Recycle Bin. I was not using even half of my 1 TB storage, and I did not delete these files myself. They were in various folders. Some had been accessed very recently, some had not been accessed in years. I looked for the files on the app on my phone, on the website, and by trying to find deleted files through apps on my phone (i.e. I looked for a deleted Excel file and it was not found). They were all different file types - Excel, Word, PDF, pictures. I cannot figure out why it did this, and I haven't been able to find any documentation of a known glitch. Has anyone else had this happen?115Views0likes2CommentsAccess Denied Page blocked as it violates the Acceptable Use Policy
my access to all my files is blocked. No warning or informatiom why. there is very important Personal and medical data stored. m365 administer request didn't help at all. didn3ven understand the problem. . is there a way to get access back to get the important data? after that I don't care If everything is deleted.382Views0likes3CommentsOneDrive for Business is showing I've used 700BG of space even though I've deleted everything.
OneDrive for Business is showing I've used 700BG of space. However, I have deleted everything from OneDrive and emptied both levels of recycle bin. Even the OneDrive page that shows you the biggest files in OneDrive is empty. And yet OneDrive claims 700GB are in use. I have NO files. Why is OneDrive showing 700GB used space?Solved60Views0likes2CommentsOnedrive file sync issue
I just recently had an issue where my files were not synced because i had run out of onedrive storage space so i just got rid of a bunch of unnecessary files sitting around which freed up a ton of space. The files still werent synced so i resett one drive to sync them back up but when i did that it just restored the files i had just deleted. I kept trying over and over again but the same kept happening and now i cant sycn my files. Ive tried everything, restarted my computer. Reinstalled onedrive but its all not working and my files and folders wonf sync. What do i do to fix this?188Views1like2CommentsOneDrive wanted me to set up backing up to OneDrive, again
When I logged into my Windows 11 machine here at home, I was presented with a full-window popup from OneDrive. It wanted me to set up backing up my important folders like Documents, Photos, etc. I have been paying for Microsoft 365 Family Edition for at least 10 years, so I've done this already. But I thought I'd go ahead and do it again. But now I'm wondering, might I have accidentally created a second schedule job to back up my Documents, Photos, etc. to OneDrive, duplicating what I've done when I set those things up years ago?27Views0likes0Comments