OneDrive - Mass File Deletion by OneDrive
I noticed in late July/early August that files in my OneDrive folders suddenly vanished. More than 25 years' worth data gone. Close to 300 GB of both personal and business data. Only the files were gone. The folders and file structure remained untouched. My OneDrive space is 2 TB. The Recycle Bin was empty. My OneDrive account has been active since OneDrive started and remains so without interruption. Through the forum community I learned that I am not alone with my frustrations. Microsoft Support scheduled a telephone call. The gentleman who called was rude. He said the only way files were deleted was by the user (i.e., me). That suggestion is ridiculous as it suggests I went into hundreds of individual folders and subfolders to delete files but leave the folder structure intact. The gentleman said there was no way OneDrive or Microsoft could cause that to happen. News flash. It wasn't just me. I later submitted a request for assistance by messaging OneDrive Support asking my issue to be escalated to the OneDrive Engineering Team for a One-Time Data Restoration (OTDR). I'm still waiting for a response or even as much as an acknowledgement of my support request. Does anyone else recognize this issue? What other ideas have others tried that worked to fix the problem? Any ideas on how I get my files back?
Access Denied Page blocked as it violates the Acceptable Use Policy
my access to all my files is blocked. No warning or informatiom why. there is very important Personal and medical data stored. m365 administer request didn't help at all. didn3ven understand the problem. . is there a way to get access back to get the important data? after that I don't care If everything is deleted.
Onedrive file sync issue
I just recently had an issue where my files were not synced because i had run out of onedrive storage space so i just got rid of a bunch of unnecessary files sitting around which freed up a ton of space. The files still werent synced so i resett one drive to sync them back up but when i did that it just restored the files i had just deleted. I kept trying over and over again but the same kept happening and now i cant sycn my files. Ive tried everything, restarted my computer. Reinstalled onedrive but its all not working and my files and folders wonf sync. What do i do to fix this?OneDrive wanted me to set up backing up to OneDrive, again
When I logged into my Windows 11 machine here at home, I was presented with a full-window popup from OneDrive. It wanted me to set up backing up my important folders like Documents, Photos, etc. I have been paying for Microsoft 365 Family Edition for at least 10 years, so I've done this already. But I thought I'd go ahead and do it again. But now I'm wondering, might I have accidentally created a second schedule job to back up my Documents, Photos, etc. to OneDrive, duplicating what I've done when I set those things up years ago?
Unable to access Onedrive through manager
Attempt to login to one drive through manager and stuck on this before a screen white out. from dev tools Walked through this: https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c and it did not help. Stuck doing the same loading error out in manager. Also attempted to reset onedrive directory. Same issue. When attempting to open or move files in the onedrive directory I get: Error 0x8007016A: The cloud file provider is not running Unsure if stuck in sync or what. This is day two of this occurring even after comp reset. Never ran into this issue before. Unable to find any indication of Microsoft onedrive being down either so this error is a bit confusing to me. Thanks for the help in advance!
Urgent: OneDrive Storage Discrepancy – Backend Audit Request
I’m the global admin and sole owner of the Microsoft 365 tenant for mailto:email address removed for privacy reasons. My OneDrive usage has jumped from 276 GB to nearly 1 TB in under 30 days, yet my visible files total only ~66.5 GB on my PC and in my web OneDrive. I’ve: Emptied the recycle bin Deleted version history Verified no shared libraries or backups Confirmed that local and cloud file views match Despite this, the Admin Center shows 0.9 TB used, and I’m unable to open a service request. The Support Assistant bot is the only option available, and it does not escalate to a live agent. I need a backend audit to identify any hidden, orphaned, or misreported data inflating my quota. Please escalate this to a support engineer who can investigate the issue.
Excel: Desktop App correctly embeds images; web viewers like OneDrive often show them incorrectly.
Hi, I am facing issue with Image embedding using ExcelJS. When embedding images in a single Excel file from multiple source excel files, problems arise when the file is opened in online excel view like oneDrive site. While the same excel file with embedding images appear correctly In desktop view, they become overwritten across different sheets in the browser view, affecting the integrity of the data. But while exporting to PDF or using Print option on the excel browser view works fine with the exact images, issue exists only in the online web view fails. Details: Library used: ExcelJS 4.4.0 Image Format: PNG Embedding Method: addImage Method of worksheet using unique imageId Positioning: tl anchor point and extension Platform: share point online in Microsoft 365 Browser Affected: chrome, Firefox, Edge. Following things are tried from our end. Same issue persists in the incognito browser as well. Based on our business needs, our main priority is to view files in oneDrive or sharePoint site to make it shareable with teammates and clients in an ease manner. For better insights, I would like to share sample code for reference, Please feel free to test this using the shared file. https://1drv.ms/x/c/d398d8e103d503ce/EfVcgLiXM-5HnagfHF5AF98B-PTz112QtABXyRqGp8CSMQ?e=HNdsgD I have tried an approach to insert sheets of embedded images followed by set of text sheets. Then images are embedded correctly in excel online view, But if I try to order sheets, then the same embedding issue occurs. Samples files are https://1drv.ms/x/c/d398d8e103d503ce/EUVq-5QTzg9Oh3oqS5Rb0cIBUiKb0bI-3t7H_0cOKG_HYA?e=A5IryN and https://1drv.ms/x/c/d398d8e103d503ce/ER3-hNYm3btDkkkTXH2aMpgBEakvQSmJNAZ_0RZsBe7f4Q?e=of47kX. Expected behavior: The images should remain unique and correctly placed in their respective sheets while viewing from the Sharepoint or OneDrive site. The behavior should match that observed in the excel desktop application. Hope this gives better details to resolve the issue. It will be really helpful if we can get past this issue to ensure smooth data maintenance. Please let me know if there are any approaches to resolve it since our business needs require ordered sheets Thanks in advance.
