office 365
627 TopicsWhy doesn't OneDrive ever finish syncing?
I've got a Microsoft 365 Family Edition license, so it comes with 1TB of storage. I've used 49.6 GB of that storage. Every time I log into my Windows machines (both a desktop and a laptop), the white cloud indicates that it is synchronizing files. And that goes on for hours and hours and hours. Frankly, I can't believe it would take that long to finish syncing files when I haven't used that much. So, what in heck is going on? Why doesn't OneDrive ever finish?10Views0likes0CommentsStop "Backup this document" prompt in Office
Every so often when I open a file in Excel or Word (perhaps about one in five), I get a prompt that says "Backup this document to OneDrive". I use Windows11 and Office365. I have every option for OneDrive backup turned off. I have it set for all files stored locally, all folders are off for backup in OneDrive settings. Anytime OneDrive asks me to back something up I dismiss it. How can I turn this nagging prompt off permanently?564Views0likes1CommentCan't get Microsoft to send code to email
Microsoft chose today to force me to "reenter my credentials" so I can access my work on OneDrive from my computer. Microsoft promises to send a verification code to my email address to allow me to log in, but it never sends the code. There is no button to "resend code" - it just never sends it, so I have to keep closing the login window and trying to log in again, and requesting that code again. I think I've done that eight times. I have already spent 30 minutes searching the Internet for workarounds. No verification code ever arrives. Here is the code Microsoft allowed me to copy from the login screen, without telling me where or who to send it to. I am posting it here. Correlation Id: 17347ffa414e4f5cb33dae3b05f06be3 Timestamp: 2025-06-13T11:32:56.463Z Someone please help me access my work from my computer. Someone also please tell Microsoft to address this. Thank you.53Views0likes1CommentDeleted files during sync
Please, help to recover my files. A few months ago during sync my PC pictures of all my life were not sync properly. I stopped the sync, because it mixed all files from my working PC as well. After I stopped it i found out that almost all pictures that were not sync were just deleted. I couldn't find then neither in One Drive, nor in my personal PC, only empty Folders are left. Till now I didn't get any reply from Microsoft One Drive team, after 3 and more letters I just stopped. Please, help me to recover them. Because of One Drive I have lost all my digital archive of my pictures/images.9Views0likes0CommentsHow do users default onedrive files to open in microsoft desktop applications.
Nowhere to action this in your browser interface. Selecting files by clicking on them simply opens the files in new browser windows. Setting 'open in app' as default in desktop applications has no effect. We do not want to have to select 'open > in app' on every single microsoft format file in a browser. Tested in latest version of modern browsers Firefox / Chrome / microsoft edge. See attached for visual if unclear107Views0likes3CommentsWeird serious problem with shared folders in personal Onedrive after windows 10 update.
Hi there, Last week my PC got updates from MS for windows 10 , and after the reboot my Onedrive local client started doing weird things deleting folders and renaming them to names with -COMPUTERNAME behind them. My setup is as follows: I'm logged on to my own Onedrive In my Onedrive I have shared folders with data that other family members in a family subsciption shared with me. There is a lot of data in them, some have 660Gb of pics and videos. I added those shared folders to my Onedrive, so I can access them in my own explorer without logging on to another account. This setup has been working fine for years, up until this MS update... I noticed after the reboot that my Onedrive Personal client was deleting a lot of folders from the local Onedrive folder on my harddrive, but only the folders that have the shared offline data, they were in the recycing BIN. I tried to re-connect the Onedrive but nothing changed, the online view in my Onedrive was still intact , including the shared folders from other Onedrives, but locally these were gone. So at that point I saw a different file structure online compared to the one in my own Explorer. I then tried to restore them from the recycling bin, only to find out that Onedrive would rename them to 'ORIGINALNAME-WIN10' where WIN10 is my computername. It then started uploading all this data AGAIN to my online )storage, the 'shared (Gedeeld) folders were copied into my own drive with the label 'private' behind it, but that is absolutely not what should happen, my own drive would have been full within a day if I didn't break off this operation. Here you can see a screenshot of what was happening, while it was still 'syncing': I tried re-installing and re-connecting the Onedrive client, and also removing all the extra copies of the folders online AND offline, hoping it would resync the whole thing from the Original online shared folders. The shared folders just don't turn up anymore in my local view. Instead the Onedrive client started renaming even more shared folders that seemed untouched before, and uploading the contents to my own Onedrive.... So to make it absolutely clear what happened: the shared folders that were only in the Cloud didn't turn up locally anymore, the shared folders that were on both sides were renamed locally and copied back to the cloud as a new private copy folder (as you can see in the screenshot). Did MS change something with the last updates that forces shared data to actually be taking up space in your own Onedrive, where this was not the case before? Or is this just something that went corrupt on my own PC and can I fix it somehow? I can't imagine them changing something that has such an impact without any warning since it causes a lot of trouble for people using shared folders and also a LOT of network traffic if everyone with shared folders gets into these issues.... I hope some real expert on Onedrive can tell me what is going on, and esp. how to fix it? To be honest, this seems a PRETTY SERIOUS issue if other have it too... ;) Marcel940Views9likes14Comments🔧 Issue: OneDrive folder files not showing after interrupted upload
Hi Community, I was manually backing up the Downloads folder from a user's system by logging into OneDrive via the web. During the upload, I had to cancel the process midway. Later, I added the same Downloads folder from my own PC to OneDrive. Now, the folders appear correctly, but the files inside those folders are missing or not showing up. ➡️ Has anyone else faced this kind of issue? ➡️ Could it be due to folder mixing or an incomplete sync? ➡️ Is there any way to refresh or recover the missing files?21Views0likes0Comments