office 365
673 TopicsOneDrive for macOS documentation issue. DefaultFolder plist example is missing array wrapper
Hi everyone, The Microsoft Learn documentation for configuring the OneDrive sync app on macOS currently contains an incorrect plist example for the DefaultFolderLocation setting. Documentation page: https://learn.microsoft.com/en-us/sharepoint/deploy-and-configure-on-macos#defaultfolderlocation In the “DefaultFolderLocation” section, the current plist example shows the DefaultFolder key as a dictionary: <key>DefaultFolder</key> <dict> <key>Path</key> <string>(DefaultFolderPath)</string> <key>TenantId</key> <string>(TenantID)</string> </dict> This format does not work correctly when deployed as a managed preference/configuration profile. The setting starts working when the DefaultFolder dictionary is wrapped in an array, like this: <key>DefaultFolder</key> <array> <dict> <key>Path</key> <string>(DefaultFolderPath)</string> <key>TenantId</key> <string>(TenantID)</string> </dict> </array> Please update the Microsoft Learn documentation to include the array wrapper in the DefaultFolder plist example. The current Microsoft Learn example is confusing because administrators may deploy the documented plist exactly as shown, but the setting does not appear to work correctly until the array wrapper is added.16Views0likes0CommentsProblems with OneDrive Syncing
Hello everyone, I would like to share the problems that occur when I am syncing my OneDrive files. Let me start from the beginning: In February 2018, I got Office 365 Personal. All was great and worked perfectly. Now, in October, I got a new laptop and installed my previous Office Subscription, however, upon attempting to save a file to OneDrive, a "Sync Pending" icon next to the file appeared each time I tried to save a file. The only way I could make it online was to make it local on my new computer, but that is not what I wanted. Now, any file that I save has an icon with a white circle, green outline with green tick in the middle. I do not know what this means or whether it is saved locally on my actual computer. The rest of the files that I saved onto OneDrive from my previous computer have a cloud icon. What I would really like from someone on here is just to give me the definitions of the following icons which appear next to files, so that I can find out what is even going on: Blue cloud icon Arrows in a circle "Sync pending" Green coloured circle with a white tick White circle with green outline with green tick in the middle Thanks.Solved2.2KViews0likes4CommentsOneDrive is soooooooooooooooooooooo slow!
Why is OneDrive for Business so unacceptably slow? I've had a case open with Microsoft Support since February and to date they have involved several different teams, run numerous diagnostics and tests remotely on my computer, but still haven't been able to improve let alone resolve the very poor download speeds we are getting across the company. They can see the issue with their own eyes, and the under-performing tests are appearing in their diagnostic logs, but for whatever reason they cannot fix their own systems! We have a fibre-optic leased line, 100Mbit over a 1Gbit bearer. Running a speed test, I am getting the full 100Mbit up and down, and yet when I am downloading a file (whether it's a few MB or a few hundred MB) from OneDrive, the download rate hovers between 500Kb/s and 800Kb/s. Uploading the OneDrive for Business is fine - the upload rate is between 7Mb/s and 9Mb/s. It's just the download rate that's the issue. Whenever any of our users save anything to OneDrive and the document is no longer cached, they have to wait for what feels like an eternity for the file to be downloaded before it can be opened. If they're opening the file via an application, then that application will hang and stop responding until the file has been downloaded from their OneDrive. Before we switched to Microsoft 365, we hosted everything locally. Anything we tried to open would do so almost instantly. But using OneDrive feels like we have travelled back in time to the days of 56K/ISDN. If this is how OneDrive has been designed, then it should not be labelled as a business service. There are other solutions out there from competitors that outperform OneDrive, and unfortunately if these issues are not resolved soon, I doubt we will be the only business who migrates away from OneDrive or even Microsoft altogether.31KViews6likes17CommentsFiles are gone, folderstructure is there
Dear community, I have a one drive account with a extensive folder structure. Today I noticed that the folderstructure is intact (on my laptop and online) but the files are mostly gone for 90%, here and there a folder with some files. My account is a personal 356, have 1 terrabyte. I tried to restore the drive through the instructions I found online by Microsoft, go to settings, one drive restore, check recycle bin, etcetera. Nothing helped. I did not deleted the files manually. I honestly do not know what to do? Tried to get in contact with Microsoft but that is totally impossible. Is there anyone that has expirienced this also? I use onedrive now for many years and never had this. Please help349Views0likes6CommentsOneDrive Archival of Unlicensed Users
The change enforcing archival of unlicensed OneDrive users after 93 days was announced in January of last year but seems to be hitting tenants very gradually. https://learn.microsoft.com/en-us/sharepoint/unlicensed-onedrive-accounts?WT.mc_id=365AdminCSH_spo I'm curious what other organizations are doing to tackle this change and how widespread the rollout has been so far. When the change was announced, did your organizations do anything to prepare? For those of you who are already seeing archival in your tenant When did it actually begin? Particularly for very high volumes of unlicensed accounts, how are you handling this? Have you had any luck with Purview content search and export for retrieval of files?228Views0likes1CommentFiles shared with Anyone sometimes prompt users to request acccess to the file
My company is experiencing an intermittent problem where sometimes a OneDrive for Business file shared with the setting "Anyone with this link can edit" prompts the user the file is being shared with to request access. If the user tries to open the file a second time, they can then access the file without requesting access. We're wondering why that access request prompt sometimes happens and how to prevent it. It doesn't happen consistently, so we're having trouble reproducing and troubleshooting it. Has anyone seen this before and know how to fix it?126KViews6likes117CommentsOneDrive “Share” window stuck loading from File Explorer (works on web)
Description: Hi all, I'm experiencing an issue with OneDrive where the "Share" option from Windows File Explorer gets stuck indefinitely loading (blank window with spinner). Details: The issue occurs only when using right-click → Share from File Explorer Sharing works correctly from OneDrive web interface Issue is affecting multiple users in the same environment OneDrive sync itself is working normally Troubleshooting already performed: Reinstalled OneDrive completely (clean install) Cleared local cache and removed residual folders Reinstalled Microsoft Edge WebView2 Runtime (Evergreen x64) Cleared Windows Credential Manager entries Reconnected Work/School account (WAM reset) Tested on different networks (including mobile hotspot) Windows fully updated Environment: Windows 11 (corporate environment) Microsoft 365 / OneDrive for Business Observation: The issue seems isolated to the File Explorer integration (possibly WebView2 or WAM-related), since web sharing works fine. Has anyone experienced this behavior recently or is there any known issue with the OneDrive Explorer integration? Thanks in advance.1.2KViews0likes4Comments