office 365
663 TopicsCan't delete file on OneDrive for Android - Kindle Fire HD 10
I created a new Word Document on my Kindle Fire HD 10 tablet using the Office 365 app. It created Document (1). I looked for a "rename file" function but had to settle for "save as".So I have two files. I saw nothing on Office 365 to delete the file. Went to one drive and found it. Tried to delete it there. It tells me that "It will be moved to the recycle bin and removed from all your synced devices." However, it doesn't delete the file and inexplicably doesn't give an error mesaage. This occurs even when the Office 365 app on the Kindle Fire is closed.4Views0likes0CommentsOneDrive for Business sync client issue - not finishing
Hi all, I’m experiencing an issue where OneDrive does not finish synchronizing. It runs for about an hour. Upload is not starting until download worked fine. Everything seems to set up correctly: Internet connection is working No large file involved (9,9 MB of 10,3 MB) Logged in sucessfully Free space available loacally and in OneDrive No sync conflicts E3 License is active and paid No Windows updates Pending (Windows 11, version 24H2) Tried solutions: Restarted OneDrive Restarted Windows Paused and resumed sync Stopped and restarted sync What i am wondering: My local OneDrive version is not listed in the https://support.microsoft.com/de-de/office/onedrive-versionshinweise-845dcf18-f921-435e-bf28-4e24b95e5fc0 .... How can I identify the specific file causing the issue? I don’t see the filename currently being processed. Help highly appreciated :-) Regards, EricSolved434Views0likes5Comments# OneDrive AutoSave Stopped Working After Update to Version 26.007.0112 on macOS
**Product:** Microsoft 365 and Office | OneDrive | For home | macOS ## Summary Since OneDrive automatically updated to version 26.007.0112 (26007.0112.0002) a few days ago, I am experiencing multiple issues with how Office files interact with OneDrive on my Mac. AutoSave no longer works, files that are stored locally now take noticeably longer to open, and attempting to work around the problem through Word/Excel directly results in upload failures and outdated file versions. Prior to this update, everything was working perfectly. ## Environment - **macOS version:** Tahoe 26.1 - **OneDrive version:** 26.007.0112 (26007.0112.0002) - **Office version:** Version 16.105.2 (26012530) - **Account type:** Business ## Symptoms ### 1. AutoSave no longer activates when opening files from Finder Opening any .docx or .xlsx file from the OneDrive folder in Finder results in AutoSave being off. The title bar shows "Saved on My Mac" instead of the OneDrive location. Attempting to toggle AutoSave on prompts me to "upload" the file — even though it is already in the OneDrive sync folder and marked as "Always Keep on This Device." ### 2. Files that are stored locally now open slowly Previously, opening an Office file from the OneDrive folder in Finder was instantaneous, as you would expect for a file stored on the local drive. Now, even though the files are marked as "Always Keep on This Device" and should be fully available locally, there is a noticeable delay when opening them. It appears that OneDrive or the Office app is downloading or re-fetching the file from the cloud rather than simply opening the local copy, which defeats the entire purpose of keeping files on the device. ### 3. Opening from within Word/Excel results in "Upload Failed" and serves an older version As a workaround, I tried opening files from within Word using File > Open and selecting the OneDrive location. However, this now produces an "Upload Failed" error message, and the file that opens is an older version — not the most recent version I had been working on. This is extremely concerning, as it suggests the sync between the local copy and the cloud copy may be broken, and there is a real risk of data loss or overwriting recent work with outdated content. ## Steps to Reproduce 1. Ensure files are in the OneDrive folder and marked as "Always Keep on This Device." 2. Open a .docx or .xlsx file by double-clicking it in Finder. Notice: the file takes several seconds to open (previously instant), AutoSave is off, and the title bar says "Saved on My Mac." 3. Close the file. Open Word or Excel, go to File > Open, and navigate to the OneDrive location. Open the same file. Notice: an "Upload Failed" message appears, and the file that opens is an older version, not the most recent one. ## Expected Behavior - Files stored locally via "Always Keep on This Device" should open instantly, just as any local file would. - AutoSave should be enabled automatically when opening files from the synced OneDrive folder. - Opening a file from within Word/Excel via the OneDrive location should open the current version of the file without upload errors. All of this worked exactly as expected before the update to version 26.007. ## What I've Tried - Verified that "Always Keep on This Device" is enabled for the affected folders. - Confirmed I am signed into the same Microsoft account in both OneDrive and the Office apps. - Verified files are in modern formats (.docx, .xlsx), not legacy formats. - Checked that OneDrive sync is not paused. ## Impact This is a severe workflow disruption. The combination of broken AutoSave, slow file access, and the "Upload Failed" error serving stale file versions means I cannot trust that I am working on the latest copy of my documents. There is a genuine risk of data loss — if the cloud version is out of sync with the local version, saving could overwrite recent work with an older copy. I am currently unable to rely on OneDrive for day-to-day work on my Mac. ## Additional Notes This appears to be a regression introduced by the recent OneDrive update to version 26.007. I have seen numerous other users reporting similar AutoSave and sync issues across Microsoft Q&A, Apple Community forums, and MacRumors, dating back to the original Files On-Demand changes on macOS. However, my setup was working correctly until this latest update. Relevant threads with related issues: - https://learn.microsoft.com/en-us/answers/questions/5419331/onedrive-says-saved-on-mac-autosave-not-working - https://learn.microsoft.com/en-us/answers/questions/5371608/one-drive-auto-save-no-longer-working-on-mac-os - https://learn.microsoft.com/en-us/answers/questions/5402091/onedrive-app-on-mac-not-working-for-autosave-and-t - https://forums.macrumors.com/threads/onedrive-autosave-disabled-when-opening-files-from-onedrive-folder.2442775/ I would appreciate any guidance from the community or the Microsoft team. Is this a known regression in version 26.007? Is a fix in progress? Is there a way to roll back to a previous OneDrive version that was working? Thank you.150Views2likes0CommentsOnedrive LOSES my data!
So I spent time adding lots of entries to a stock management spreadsheet, saved it to my onedrive and made sure it said 'saved' at the top of the excel window. Opened the sheet again today to see that all of my changes are gone and I have effectively lost my stock because the absolute imbeciles at Microsoft can't code. How do I get my work back? When are microsoft going to sort their sloperating system out?86Views0likes1CommentOnedrive LOSES my data
Was working on a spreadsheet, made sure it said 'saved' at the top. Opened it again today only to find that all the stock entries I added and saved were gone because onedrive lost them. Also, this website is garbage and doesn't show me what I have posted on my profile.95Views0likes1CommentRecently saved local file not available
I saved an excel file to my OneDrive Documents directory (.xlsx) when I was offline. OneDrive notified that a local copy was saved due to being offline. However, the file does not exist where I saved it. I searched the entire documents dir with explorer and it is not there. What's going on? When I was back online I was able to open it. This is not the behavior I selected in OneDrive, I selected always save a local copy. When I was offline I was able to open other workbooks. There have been other files that I can't access when offline. This makes me want to quit using OneDrive. Can someone please explain how to fix this?128Views0likes1CommentCorrupted VT+ transaction files
We are a small accounting company using VT+ Transaction on a local drive synchronized with OneDrive for backup and file storage. A few days ago when we tried to open the application, we suddenly started receiving the following error messages: Run Time Error 0 and Run Time Error 440, and the program does not start. According to VT+ support the program files are corrupted and the data can only be restored up to the year 2022, as the more recent backups are also affected. Somehow the system is overriding our backups, which makes the latest ones unusable. Any advice what could cause that and how to resolve the issue. Thanks140Views0likes1CommentCopy Paste issues within OneDrive web-based
So I was copying across a couple documents between 2000 and 4000 words each. I had three more to go and I noticed the clip board copied the last one, not the current one I copied. I thought maybe I didnt hit the button right so I right clicked and clicked copy then went to the new document and right clicked and selected paste. Still only gave me the the previous one, not the one I just tried to copy. I tested several other copy paste functions in other apps, or browsers, or programs and everything worked fine. I could copy something from outside onedrive and paste it in the document but I could no longer copy from one document to another within onedrive. It feels like a cashing issue so I cleared my cookies and cash, restarted the browser, still wouldnt work. I did system updates and checked to make sure my browser was up to date, everything was fine. I tried creating new documents to paste into and still wouldnt work. I restarted my computer and it was still having issues. Now I have a document with crap in it I dont need and I cant even delete the document because it tells me its currently in use and I know its not because I just did a restart. I dont know whats going on but it feels like the clipboard may be "full" but any documentation that I can find on how to clear my clipboard is for the app, not the web based version. HELP! I need to be able to copy and paste again!3.2KViews1like4Comments