Locked Out of Global Admin – Lost Authenticator – Case 2602060010000939 – Need Escalation
I am locked out of my Global Administrator account because my phone broke on February 5, 2026 and I no longer have access to Microsoft Authenticator. There is no alternative authentication method configured. Case ID: 2602060010000939. I contacted support on February 6 and the ticket was set as Severity C with an 8-hour response expectation. After several days, I have only received generic replies and no contact from an engineer. This account is critical for my business operations, and I have now been without access for five days. I understand it was my responsibility to maintain backup methods, but I urgently need help from Microsoft to recover access. Please contact me. Samuel LeoChart updates inconsistently when dynamic array resizes
Hi (Excel 365 v2601 b19628.20132 Current Channel / Windows 11 25H2) Initial post edited (& cross posted here on Jan 29, 2026) after further investigations In B6 below an array that dynamically resizes according to the 'START Year' & 'TOPN Cat' variables. The Chart is setup as follow: Select an empty cell > Insert 2-D Line chart Right-click > Select Data… > Chart data range > Select the Serie names & Values (C6:G12) Click Edit under Horizontal (Category) Axis Labels > Select the range with the Years (B7:B12) Check of the Chart data range: Changing 'START Year' works no problem: the Chart data range & Horizonal Axis Label range are properly updated Changing 'TOPN Cat' (the array resizes horizontally) screws up the chart: The Chart data range is properly updated but the Series & Axis Label ranges don't update accordingly Q: Am I doing something wrong, facing a limitation or is this something else? Tried to attach the sample file 3 times... it's available at: Dynamic_Chart_Challenge.xlsx Thanks & any question let me know Lz.
Word document is displayed different on different systems
Hi, I've a word document that, when I open it on my local Mac with Office365, has 17 pages. When I export it to a pdf (electronic version) it suddenly become 16 pages as the document is more compressed, which is a strange behaviour. So I tested it on two other platforms, one Windows PC and another Macbook Air, and there the document has also 16 pages and looks like the exported pdf. The same applies for a colleague who also has 16 pages when open it. So the problem seems to be related with my local configuration. In addition to this strange behaviour, my word version don't open the printing dialog and also exporting a pdf as printable version leads to an error. Excel, for example, opens the printer dialog. Anything I can do to fix this issue? It's really annoying and a NO GO that the same document looks different. I'm using a Macbook Pro M1 with Tahoe 26.2 and Word Version 16.105.3 (26020123)
CANNOT OPEN THE SPECIFIED FILE with tel:-hyperlink
Hi, I have several "tel:" hyperlinks in a Excel sheet (xlsm). Yesterday, they sended the phone numbers to whatsapp. But today i become the errer:"CANNOT OPEN THE SPECIFIED FILE". I saved yesterday a xlsx file as xlsm, after the conversion, the links were still working. What goes wrong?No stocks button/option
I have an active Microsoft 365 subscription through my Apple ID. But the Stocks button is completely missing from the Data tab. This issue occurs in both the Excel for Mac app (version 16.105.3) and Excel Online. My privacy settings for "Connected Experiences" are all enabled. I've already run the Office License Removal Tool and logged in again, but to no avail. Since the feature is also missing in the web version, it appears to be an issue with my Microsoft account configuration itself. Microsoft support can't see my settings and refers me to this forum. Does anyone have any ideas?
Running Un-attended Scripts via Task Scheduler
I am trying to get some of my PS Scripts that are required regularly to run un-attended on a server using Task Scheduler. I am aware that App Registrations seem to be the recommended way, but I am struggling to find the best way to plan and deploy a solution. For example, one of the jobs I want to automate is a search using Exchange get-messagetracev2, I have created a service account, given the account Delegate Full Access permissions to 31 shared mailboxes I need to report on. Basically, I need to know how many emails have been received during the previous week to each mailbox. Generate a csv, list the mailbox, start date - end date, number of emails received, then ideally either email 3 users the report, or send a Teams notification (using Workflow Bot) to send a notification that the report is ready and the file is attached. I must be using the least permissive method of doing this, looking for ways to achieve this with the lowest level of access and to understand the best config for the App Registration, can I use Delegate or must it be App permissions? Thanks in advance
Onedrive LOSES my data!
So I spent time adding lots of entries to a stock management spreadsheet, saved it to my onedrive and made sure it said 'saved' at the top of the excel window. Opened the sheet again today to see that all of my changes are gone and I have effectively lost my stock because the absolute imbeciles at Microsoft can't code. How do I get my work back? When are microsoft going to sort their sloperating system out?
Office OneNote Location
Office prof plus 2024. If i look in Options of OneNotes > save and backup i see the next location: C:\users\username\downloads\documents\OneNote-notepads\my notepads\loose Is it possible to change the root to > C:\users\username\documents\OneNote-notepads\my notepads\loose As you see without \downloads\ Thanks for your help in advance. Regards,Andre
