Office 365 - how do I fix a duplicate problem
I had Office 365 for my home office throuogh Go Daddy. I closed the business and cancelled GoDaddy - no more Office 365 So I signed up for Office 365 Personal and paid the yearly fee. Now I can't use Word because they have loaded all my ols business data and when I try to uses Word it says I need to sign up - when I already did Total frustration for the last 3 months trying to figure it out. Can anyone help? email address removed for privacy reasons
Email sent from Shared Mailbox gets stuck in Outbox
Hello, I am working with a client who has a primary and shared mailbox in Outlook. They are using the newest version of classic Outlook desktop app and they have full permissions to the shared mailbox, including "send as" permissions. They can send email from their primary mailbox without issue. However, when they send email as the shared mailbox, it gets stuck in the Outbox and never sends. I have tried the following: 1. Removing the profiles re-adding 2. Deleting the Outlook data files 3. Reducing cache to as low as 3 months 4. Turning off cache but when I do the shared mailbox gets an error that it cannot connect to the Exchange server 5. Turning on auto-archive to shrink the data files 6. Switching to "New Outlook". This does seem to work but the company uses a plug-in for a program called "Mail Manager" and they don't fully support New Outlook yet Sometimes these solutions will fix the issue for a few days to a week but then it begins happening again. This issue does not happen when they are using the mobile or web clients. To me this sounds like a corrupted data file but I can't pinpoint what exactly is causing the corruption. Any suggestions? Thanks, Mike
Sync New Outlook with iCloud Calendar
I just got a new laptop and am trying to sync the New Outlook Calendar with my iCloud Calendar. The intent is to have any Calendar changes made on one device (iPad, iPhone, laptop) to sync to all device Calendars. The problem I'm having is that iCloud Calendar only synchs with Outlook (Classic) and I want to sync with New Outlook. The Outlook version is 1.2025.1121.100 ; the Outlook Client Version is 20251128003.09 The list of Apps that comes up after clicking on Start shows both Outlook and Outlook (Classic). If I right click on Outlook (Classic) and click on uninstall (thought that might help fix this), the only Outlook listed in Apps > Installed Apps is Outlook. I did not uninstall Outlook. To set-up Calendar synching I opened iCloud > Calendars and Contacts > Calendars and Contacts Settings. I turned on "Automatically sync your iCloud calendars and contacts to Microsoft Outlook". After syncing completes, all iCloud Calendar entries appear in the Outlook (Classic) Calendar, but nothing syncs to the New Outlook calendar. I'm assuming this is an Outlook issue, not an iCloud issue. Any ideas on how to fix this? Thanks
CPAi Advisors + Copilot Frontier: Accounting Meets Agent Mode
Hey all — I’m Dan, founder of CPAi Advisors, where boutique accounting meets workflow automation and Microsoft Copilot. I spent years in public company accounting, working across GL, AP/AR, reporting, and compliance — plus deep ERP integrations and technical troubleshooting. After seeing firsthand how manual and fragmented financial workflows can be, I decided to go out on my own and build something smarter: a boutique firm powered by Microsoft 365 Business Premium + Copilot. Now I’m exploring how Office Agent (Frontier) can take things further — not just chat in Word or Excel, but actually carry context across apps and orchestrate real accounting tasks. Here’s what I’m testing: Agent Mode in Excel → financial models, ledger reconciliation, anomaly detection Agent Mode in Word → client-ready reports that pull live spreadsheet data Agent Mode in Outlook → turning email threads into task lists and audit prep Cross-app orchestration → one prompt that builds a report, updates the spreadsheet, and drafts the email 💡 Focus: Copilot in accounting workflows Automating compliance & audit readiness Bridging trust in AI for financial advisory Pushing Agent Mode beyond the obvious Excited to share feedback and help shape what’s next. Let’s make accounting workflows smarter — and a little more fun. Take care & be well!Sheet View Issues with Excel Web Browser
Hi, I have created a Excel document for my department to use, I tried Excel App but due to the size of the Spreadsheet it kept freezing, as a result I switched it to use Excel through Web Browser. The sheet no longer freezes which is good. I do have another issue though.....I wanted multiple users to be able to access, edit the sheet at the same time so I did some research and Sheet View seemed to be the way forward. I created a Sheet view for each employee to use so when you go to View, Sheet View and click on the relevant person their work is updated, saved etc and this shouldn't affect others view. This is working in terms of people editing. The main issue now though is that despite following advice sometimes when someone changes a filter on their own sheet view it seems to change others view. My understanding was you can hide, filter etc within your own Sheet view but this doesn't seem to be the case.......PLEASE HELP!!!! My excel and computer Skills aren't excellent to please any simple advise would be great.
Long Date Format Text Wrapping
I need my dates to be in the long date format: Monday, December 8, 2025 However, I also want that text to wrap. I do not want an really wide column for that date. I would like it to wrap at whatever point it wrap at when I adjust the column width. Simply choosing "wrap text" in the alignment section does not work. Any column width shorter than the amount of space needed for the entire date turns the date in that cell to pound signs. Heck, I'd be happy if I could even just shorten the column width and see only the beginning of the date. Though I would prefer it just adjusting like it does in every other column. I have tried work arounds like a custom date format where you force the second line to be part of the date - which it will do but the column width still must be as long as if it were in one long line or it still goes to pound signs. Is there a workaround that I can't find? Is this something that Microsoft could work on fixing in an upcoming app update? Because I have been suffering through this problem for years and would love for it to be fixed. (Also - I do not want to change the column to "text" - I want to be able to type in 12/9 and have it automatically change to Tuesday, December 9, 2025 for me. I am often changing dates or inserting dates and need it to be dynamic and not manually entered each time. (Thus the whole point of having the date format to begin with.)
