office 365
20752 Topics# OneDrive AutoSave Stopped Working After Update to Version 26.007.0112 on macOS
**Product:** Microsoft 365 and Office | OneDrive | For home | macOS ## Summary Since OneDrive automatically updated to version 26.007.0112 (26007.0112.0002) a few days ago, I am experiencing multiple issues with how Office files interact with OneDrive on my Mac. AutoSave no longer works, files that are stored locally now take noticeably longer to open, and attempting to work around the problem through Word/Excel directly results in upload failures and outdated file versions. Prior to this update, everything was working perfectly. ## Environment - **macOS version:** Tahoe 26.1 - **OneDrive version:** 26.007.0112 (26007.0112.0002) - **Office version:** Version 16.105.2 (26012530) - **Account type:** Business ## Symptoms ### 1. AutoSave no longer activates when opening files from Finder Opening any .docx or .xlsx file from the OneDrive folder in Finder results in AutoSave being off. The title bar shows "Saved on My Mac" instead of the OneDrive location. Attempting to toggle AutoSave on prompts me to "upload" the file — even though it is already in the OneDrive sync folder and marked as "Always Keep on This Device." ### 2. Files that are stored locally now open slowly Previously, opening an Office file from the OneDrive folder in Finder was instantaneous, as you would expect for a file stored on the local drive. Now, even though the files are marked as "Always Keep on This Device" and should be fully available locally, there is a noticeable delay when opening them. It appears that OneDrive or the Office app is downloading or re-fetching the file from the cloud rather than simply opening the local copy, which defeats the entire purpose of keeping files on the device. ### 3. Opening from within Word/Excel results in "Upload Failed" and serves an older version As a workaround, I tried opening files from within Word using File > Open and selecting the OneDrive location. However, this now produces an "Upload Failed" error message, and the file that opens is an older version — not the most recent version I had been working on. This is extremely concerning, as it suggests the sync between the local copy and the cloud copy may be broken, and there is a real risk of data loss or overwriting recent work with outdated content. ## Steps to Reproduce 1. Ensure files are in the OneDrive folder and marked as "Always Keep on This Device." 2. Open a .docx or .xlsx file by double-clicking it in Finder. Notice: the file takes several seconds to open (previously instant), AutoSave is off, and the title bar says "Saved on My Mac." 3. Close the file. Open Word or Excel, go to File > Open, and navigate to the OneDrive location. Open the same file. Notice: an "Upload Failed" message appears, and the file that opens is an older version, not the most recent one. ## Expected Behavior - Files stored locally via "Always Keep on This Device" should open instantly, just as any local file would. - AutoSave should be enabled automatically when opening files from the synced OneDrive folder. - Opening a file from within Word/Excel via the OneDrive location should open the current version of the file without upload errors. All of this worked exactly as expected before the update to version 26.007. ## What I've Tried - Verified that "Always Keep on This Device" is enabled for the affected folders. - Confirmed I am signed into the same Microsoft account in both OneDrive and the Office apps. - Verified files are in modern formats (.docx, .xlsx), not legacy formats. - Checked that OneDrive sync is not paused. ## Impact This is a severe workflow disruption. The combination of broken AutoSave, slow file access, and the "Upload Failed" error serving stale file versions means I cannot trust that I am working on the latest copy of my documents. There is a genuine risk of data loss — if the cloud version is out of sync with the local version, saving could overwrite recent work with an older copy. I am currently unable to rely on OneDrive for day-to-day work on my Mac. ## Additional Notes This appears to be a regression introduced by the recent OneDrive update to version 26.007. I have seen numerous other users reporting similar AutoSave and sync issues across Microsoft Q&A, Apple Community forums, and MacRumors, dating back to the original Files On-Demand changes on macOS. However, my setup was working correctly until this latest update. Relevant threads with related issues: - https://learn.microsoft.com/en-us/answers/questions/5419331/onedrive-says-saved-on-mac-autosave-not-working - https://learn.microsoft.com/en-us/answers/questions/5371608/one-drive-auto-save-no-longer-working-on-mac-os - https://learn.microsoft.com/en-us/answers/questions/5402091/onedrive-app-on-mac-not-working-for-autosave-and-t - https://forums.macrumors.com/threads/onedrive-autosave-disabled-when-opening-files-from-onedrive-folder.2442775/ I would appreciate any guidance from the community or the Microsoft team. Is this a known regression in version 26.007? Is a fix in progress? Is there a way to roll back to a previous OneDrive version that was working? Thank you.880Views3likes3CommentsFile Save As takes 20-30 seconds for Dialogue to appear
Latest Feature Update & Quality Update of Windows 10 21H1 Latest Update of Microsoft 365 / Office 365 - Excel We have a customer complaining that their PC is running slow, he is a heavy user of Excel. Upon investigation it was determined that the problem appears to be that when he tries to save or Save as an existing or new Excel Workbook, it takes 20-30 seconds for the Dialogue to save or Save as to appear. This is a domain joined PC, with a number of mapped drives, One Drive configured. The testing conducted are as follows: Trying to Save As an Existing or NEW Workbook even with one single cell with data in it - takes up to 30 seconds for the dialogue to enter the location and file name to appear Removed ALL Recent Files from the Recent List - No Change Ran the Office Repair from Control Panel - No Change Un-Install Office - Using Microsoft Office Removal Tool Re-Install Office from Scratch - No Change Logon as a different user to the current user - Works OK, takes a few seconds for the Dialogue to appear. Seems to be User Profile related, it seems like one other user is having the same problem, no other users are complaining of this. The next step is going to be to re-install Windows 10 which seems a bit over the top. If anyone has any ideas?3.1KViews0likes3CommentsIs it possible to do this?
Hey all! I currently use Smartsheet to track my trainees' progress and I love the way I can use Conditional Formatting in that program. Unfortunately, my company is going away from using Smartsheet, so I need to move all the information I have to an Excel document. I'm struggling with getting the Conditional Formatting to work the same way I have it in Smartsheet and I'm curious if it's even possible. Here is an image of the Template I will be using for each employee. My plan is to have a tab for each employee, just duplicating the template and renaming it to their name and adding their information. Here are the two things I'm struggling with getting set-up with Conditional Formatting: 1. In the Lvl column, I have a drop down that is linked to the Data tab where the icons on the left are images. I want to be able to select the "Assigned" option and have the A icon show up (this is currently set up) and then have the fill of the box turn to red. I'm struggling to get that to work properly. Currently, when I select the "Assigned" option in the drop-down menu, it just shows the "A" icon. 2. I also want to be able to have the "Date Completed" column change to a specific color if one of the checkbox columns (G, H, I, J, K) are checked (i.e. if G is checked, it turns a light brown, if H is checked, it's gray, if I is checked, then it's red, etc.). This is what it looks like in Smartsheet and how I'm hoping to get it to look in Excel: Thank you!3Views0likes0CommentsOneDrive suddenly became empty after university storage policy change Is recovery still possible?
Hello everyone, I am looking for technical guidance regarding a serious OneDrive for Business issue under Microsoft 365 Education. Environment - Microsoft 365 Education tenant. - University-managed account. - OneDrive for Business. - My account is still active and I can sign in normally. What happened On July 16, 2026, I signed into my OneDrive and discovered that my entire "My files" folder was empty. I verified the following: - I am signed into the correct account. - "My files" is completely empty. - The OneDrive Recycle Bin is empty. - "Restore your OneDrive" does not show any mass deletion event. - My OneDrive site is accessible, but there are no files. - I unfortunately do not have a complete local backup. A few days later, my university informed students that they had reduced the OneDrive storage quota from 5 TB to 30 GB due to a Microsoft/provider policy update. I suspect my OneDrive contained more than 30 GB because I had stored backups from my previous computer together with years of academic, personal and work files. However, I would like to understand whether exceeding the new storage quota could actually cause an existing OneDrive site to appear completely empty, or whether this suggests another issue such as: - OneDrive reprovisioning - Site replacement - License reassignment - Site deletion - Storage migration - SharePoint issue - Other administrative problem The university initially described this as a temporary Microsoft incident, but later told me that the files had been deleted because of the OneDrive application, without providing any technical explanation. I have already asked the university IT department to investigate: - Deleted Sites in SharePoint Admin Center - Second-stage Recycle Bin - Retention policies - Previous OneDrive site - Licensing history - Possible restore options My question to Microsoft experts is: 1. Can a storage quota reduction (5 TB → 30 GB) ever make an existing OneDrive appear completely empty? 2. Are there other administrative scenarios that could produce this behavior while leaving the account active? 3. Is there anything specific I should ask my Microsoft 365 administrator to verify that is commonly overlooked? Any guidance would be greatly appreciated because these files represent several years of academic, professional and personal work. Thank you very much.5Views0likes0CommentsHow to share calendar from Shared mailbox to mobile app
Hi, In our organization, we have the following requirement: to create three calendars within a shared mailbox and make them visible to members on both PC and the mobile app. On the PC, they are visible, but not on the Outlook app. On the app, we can only see the main shared mailbox calendar, not the three additional ones. The goal is to visually distinguish the three types of appointments on the app. We tried using categories (tags), but the colors have to be reset for each member. Any suggestions? Thanks37Views0likes2CommentsHow can specific users be exempted from a tenant-scoped Microsoft 365 Apps Policy?
Hello, I am looking for guidance regarding Microsoft 365 Apps Cloud Policy Service behavior and policy precedence. Current configuration: In Microsoft 365 Apps Admin Center → Policy Management (config.office.com), we have the following policies: Policy 1 Name: Shorten Meeting Global Scope: Tenant Priority: 0 Configured settings: Shorten appointments and meetings = Enabled Reduce the end time of short appointments and meetings = 5 minutes Reduce the end time of long appointments and meetings = 10 minutes Policy 2 Name: Test Scope: User (Security Group) Priority: 1 Assigned only to a dedicated test group Relevant settings configured as Not Configured Observed client behavior: On corporate-managed devices, affected users receive the following registry values: HKCU\Software\Policies\Microsoft\Cloud\Office\16.0\Outlook\Options\Calendar shortenevents = End_Early endearlyshort = 5 endearlylong = 10 The Outlook option: File > Options > Calendar > Shorten appointments and meetings is greyed out. Additional validation: Using the same Microsoft 365 account on an external non-corporate device: The above registry path is not present. The Outlook option is editable. Testing performed: A user-scoped Cloud Policy was created and assigned to a dedicated security group. For the "Shorten appointments and meetings" setting, only the following options are available: Enabled Not Configured There is no Disabled option. but the Tenant policy continued to apply and the Outlook option remained locked. Questions Is there a supported way to exempt specific users from a tenant-scoped Microsoft 365 Apps Cloud Policy when the setting only supports "Enabled" and "Not Configured" and does not provide a "Disabled" option? Does Not Configured in a User-scoped policy allow evaluation to continue to the lower-priority Tenant policy? If policy precedence is changed so that: Test Policy = Priority 0 Tenant Policy = Priority 1 would the User policy potentially suppress the Tenant setting? Is there a supported way in Microsoft 365 Apps Cloud Policy Service to provide exceptions for specific users while keeping the Tenant policy as the organizational default? Has anyone successfully implemented an exclusion or override scenario for the "Shorten appointments and meetings" setting? Any guidance or documentation references would be greatly appreciated. Thank you.Excel Suddenly slow saving
Excel for Office 365 16.0.12527.22049 64-bit Windows 7 and Windows 10 We have two workbooks that are templates. One is used for around 150+ projects a year. This workbook has the issue. The second workbook is a similar template that is used for about 50 projects a year. This workbook does not have the issue. Problem: When saving a workbook using the one template that is used for 150+ projects/Yr, the save now takes 7 to 10 minutes with the "Saving (Not Responding)" message. This just started on Friday 11/26/2021. The day before there were no issues. Workbooks from this template that had previously saved quickly no longer save quickly. Workbooks from the other template continue to work correctly. There does not appear to have been any updates applied to the system. This is happening to all users with workbooks based on the one template, but not the other. The workbooks started from similar designs and use similar operations. They both have 75+ very hidden data tables used for dropdowns. The data tables query a SQL DB. HLookups and VLookups are used. There are several hundred field names. There is an Excel Add-in containing numerous functions. There is also a third-party VSTO add-in. This cannot be turned off (except maybe running in save mode). There are no external linked files. Have tried: Turning off Automatic workbook calculation and turned off Recalculate workbook before saving – No help Disabled add-ins – no help Moved project files to local drive – no help Ran Excel in Safe Mode - No help Workstations and Server have been restarted - No Help Deleted tabs until problem went away. Did not get narrowed down to a single tab. Seems to be a combination somewhere among about 15 tabs. Moved project files to local drive and removed workstation from network – problem goes away. The remaining tabs use a lot of the same advanced formulas. Since the problem goes away when not attached to the network, I did not attach the workbook. The workbook is basically the work product for our business, so the whole thing is pretty proprietary. At a complete loss as to what to look at next.25KViews0likes8CommentsOnedrive sooo annoying but great a same time
I have an some what unwanted computer issue here with Microsoft Onedrive! I have Office 365 and use Onedrive however, it has deleted over 5,500 pictures (yes I have backups and yes I deleted them off OneDrive HOWEVER these pictures were on my computer first so why does Onedrive delete the files even one my PC is the question - is there some setting to prevent this). However, this is so annoying, especially with documents, and IF you stop syncing a folder, OneDrive will delete that folder from your PC - why, especially since the folder was originally on my computer first. So it "seems" Onedrive does things without our consent people tell me BUT I say there must be a setting - anyone know where it is?7Views0likes0CommentsPython in Excel 365 returns #CONNECT! in desktop and web
When I try to enter a simple Python expression (like "PY 1+1" ) in Excel 365 Desktop version or Web-version, I get "#Connect!" mistake in Excel Cell. When I try to run Formulas->Python->Initialization, I get error text: "Error: We weren't able to retrieve this value. We recommend restarting the external code service environment." Simple restarting Python Environment with the help of "Reset" or "Reset Runtime" do not solve the problem. I use Windows 11, Office 365 (family). PS. I would be happy if somebody could help to solve. As for now, standard Microrsoft Suport recommended to ask for a solution in TechCommunity.Microsoft.Com50Views0likes1Comment