Outlook Classic Crashes

Hi Lisa, now the user is using New outlook, it has no issue, but he want outlook classic. If i remove profile is this will affect the new outlook also?

hi Shabin, how did you get the OST to 100 gigs? Outlook Classic only has a limit of 50 gigs, so look at it this way, the server mailbox can have 100+ but Outlook can only really safely view 49 gigs before it expands and most likely will lose functionality in time. When you first setup a new Exchange account in Outlook Classic the default is one year. You can view "all" but if the server has more than 50 gigs, you can turn on in-place archive, then  you can view "online" mode more email. 

I highly recommend a new profile and download 1 year of data, leave the rest to search. That will give you a better Outlook experience and Outlook should not crash so often. 

Lisa

Hi Lisa, Thanks for the reply. 100GB is the OST. How can i set 1year of data while creating new profile. The user has EP2 license. Thanks

Shabin, is the PST or OST 100 gigs? Either one is well beyond the limits of what Outlook can handle. 50 gigs is the limit. I would create a new Outlook profile and only download 1 year of data and that should download a manageable amount of emails/data from the server. Other things that can cause Outlook to crash is doing all the Office updates, Windows updates, checking your AV, firewall, VPN and web filters.