office 365
20739 TopicsOffice Home & Business 2019 license no longer recognized after reinstall ("No license found")
Hello everyone, I'm looking for some help because Microsoft Support has not been able to solve this issue. I own a genuine perpetual license of Office Home & Business 2019 for Mac, linked to my Microsoft account since August 2019. The license is still listed under Services & Subscriptions, but Office no longer activates. My hardware MacBook Pro (Retina, 13-inch, Late 2012) Model: MacBookPro10,2 Intel Core i5 8 GB RAM macOS Ventura 13.7.8 Installed using OpenCore Legacy Patcher Office version originally working: 16.78 Later tested with 16.101 and 16.93 Same result on every version What happened Office had already been successfully activated and worked normally. I was able to: create documents edit documents save documents After restarting the Mac, Office suddenly requested activation again. Since then it has never activated successfully. Initially Office failed to activate with an unknown error. After completely uninstalling and reinstalling Office using Microsoft's installer, the activation process changed. I can now successfully sign in with my Microsoft account, but after authentication Office displays: "No license found for this account." My Office Home & Business 2019 license is still present in my Microsoft account under Services & Subscriptions. Even though my Microsoft account clearly owns Office Home & Business 2019 for Mac. Microsoft account The license appears correctly under: Services & Subscriptions Office Home & Business 2019 for Mac Added to my account on August 7, 2019. The website instructs me to open an Office application and sign in to activate. Everything I've already tried Uninstalled Office completely Installed Office again using Microsoft's installer Installed Office 16.78 Installed Office 16.93 Updated to Office 16.101 Removed Office containers Removed Group Containers Deleted OneAuth cache Deleted Entrabroker cache Removed activation tokens Cleared Office preferences Signed out and signed back into Microsoft account Deleted Office credentials from Keychain Reinstalled Microsoft AutoUpdate Verified no MDM profile exists Verified Internet Accounts Verified Microsoft account Microsoft Support remotely accessed my Mac and repeated all troubleshooting steps Nothing solved the issue. Additional information Running: defaults read com.microsoft.office returns: OfficeActivationLicense = NoLicense although: OfficeActivationEmailAddress = email address removed for privacy reasons is correctly detected. The activation window successfully reaches Microsoft's login page. Office now asks for my Microsoft account credentials. Authentication completes successfully. After a few seconds Office reports: "No license found for this account." It then offers only two options: Buy Microsoft 365 Use another account Microsoft Support remotely connected to my Mac, completely removed Office, installed a newer official installer, and the problem remained exactly the same. My question Has anyone experienced this after reinstalling Office 2019? Could this be: a licensing server issue? an incompatibility introduced after Office 2019 reached end of support? an activation problem related to OpenCore Legacy Patcher? something else? I would really appreciate any suggestions. Thank you very much. Additional notes: The Office license has been associated with the same Microsoft account since 2019. The same installation was successfully activated and worked normally before the problem started. The issue only appeared after restarting the Mac. Microsoft Support has already remotely accessed my computer and could not resolve the problem.multi Vehicle maintenance log record
i need to make a vehicle maintenance log that will have 7 different vehicles, track all the oil changes, inspections, registrations that will notify us when something is expiring, and be able to attach receipts and documents to it. what is the best way to do this?20KViews0likes3CommentsWord Document Using Columns Not Modified, But Suddenly Displays Differently
I am using MS Word on my Windows 11 desktop. I have been using a Word document that I created a couple of years ago. The document uses Columns. The last time I modified it was a year ago. I tend to print it out every two days. Suddenly, the document displays differently and prints those differences. It now displays vertical lines below four of the five squares. I moved the document to my Windows 11 laptop. Same problem there. I sent the Word document to my son who opened it on his Mac computer. On his computer, it displays exactly as it should -- No erroneous vertical lines. Again, I have not modified the document. I thought maybe a Windows update may have caused the problem, but I don't see any Windows update in about one month. I am displaying two images below, a "before" and "after" image. The "before" (i.e., correct) image shows five squares and the alphabet displaying vertically. The "after" image shows vertical lines below the first four squares. Can anyone suggest a fix for this? Repeating myself again -- I have not modified this file in a year. Thank you. Len Jacobson First Image -- Correct display of the five squares and the alphabet displayed vertically Second Image -- Incorrect display. Vertical lines appearing below the first four squares.84Views0likes10CommentsOutlook icon in taskbar can start two outlook.exe processes
When the startup icon for Outlook Classic is pinned to the taskbar (laptop, Windows 11), a double-click can start two Outlook processes. I have been unable to convince my lovely wife that a taskbar icon should be clicked only once, but her trigger finger is too itchy. So we unpinned the icon from her taskbar and now she starts Outlook from a desktop shortcut (which is double-clicked). The problem: When Outlook is not running and the taskbar icon is clicked, it begins to start Outlook. But if the user double-clicks very quickly, the first process is not yet exposed and a second process starts. The window opens for the first process, and no window opens for the second process. Then, when the Outlook window is closed, it only exits the first process, and the second process is still active with no window. Later, the user clicks the taskbar icon to start Outlook again (because no window is visible), but no window will open (because a process is already active). The workaround is to open task manager and kill the bogus process (or logout or reboot), but my lovely wife doesn't know what the task manager is, so she asks me. Which is fine, I am happy to be my wife's workaround, but the real problem is that Windows is starting two Outlook processes. In some cases this causes problems with IMAP synchronization, and then my wife doesn't realize that a sent email is stuck in the outbox forever, waiting for a sync that never happens. In fact, my wife is a pretty capable Outlook user, but not when Windows can't manage M365 applications that should not be running twice.55Views1like3CommentsEdit/Mass Edit Powerpoint linked file addresses
As the title suggests I'm looking for a way to manually edit or ideally mass edit the address to linked files in powerpoint. For context I play several games where I need to keep track of what builds I have on which character, and sometimes their in-game inventory. Unfortunately the games don't really have the greatest inventory management for the in-game item side of things. In addition the only way sometimes to remember a character's build is to log onto that character and pull up their build page. With enough characters it can be pain remember what I have where even though I enjoy the games themselves. To get around some of the flaws I have powerpoints I use to keep track of certain things like inventory and build. One ppt may have photos of all the current builds for each character, another may have photos of their inventory and so forth. Certainly not ideal but once the initial setup was done, it's been fairly easy to maintain and I only have to update an odd photo here or there if something changes. Which brings me to my potential issue here. I've been keeping the ppts on a thumb drive along with the photos so I can have everything in one place. Recently the drive decided it was done and checked into that silicone repository in the sky and no longer works. Fortunately however I was able to move everything over to a newer drive before the old one finally checked out. While I was able to save my data, I also introduced 2 side effects I wasn't thinking of at the time in my haste to avoid losing everything. When moving everything over I moved things over in batches to avoid taxing the failing drive too hard and placed each batch in its own folder to avoid copying the same thing more than once. So think something like Folder 1, Folder 2, Folder 3, and so on. To conserve on file size of the ppt itself I always chose the option of "Link to File" when inserting the photos to the slides instead of the basic "Insert" or "Insert and Link" options. This means 2 things, the drive location is no longer correct, and the folder location is no longer correct in the links. While I could in theory just change the drive letter and make the folder structure the same again, moving it in batches actually let me organize the raw photos better, but means I now need to correct the addresses for the ppts themselves since the old links no longer work. In the program I know we can go to Info, then press the Edit Links To Files button, and try to change stuff there. The problem is that I can only change one thing at the time there. On top of that if I press the Change Source button, it wants me to find the photo individually vs just chanting the text address of the photo. These wouldn't be issues if it was just a few photos we're talking about as I could just go in, relink by hunting each one and roll. However there are around 250 photos that I would have to do this for, and it would be very tedious. Plus the fact the previews don't work anymore either. (yes i'm one of those kinds of gamers) So what I'm hoping you folks can help me with is a way to edit the text addresses manually for the links. Ideally in mass groups, but I can do it one at the time if I have to. For example let's say I have photo one and it's address looks like "D:\Game1\Character Group1\CharacterA\Build1\Photo1" on the old drive. What I want is a way to change it to say "E:\Game1\Batch1\Character Group1\CharacterA\Build1\Photo1" type of thing. Ideally I'm hoping for a way to change those addresses in mass. If I have to text edit them all one by one, that's still alot faster than having to hunt and relink each photo individually. Thanks in advance for any advice.80Views0likes2CommentsAdd-in Error of complements in Word Online with my Personal Account
Hi, I am getting an error when trying to insert any add-in (such as Mendeley Cite) in Word Online using my personal account. Error message: "Add-in Error: We couldn't connect to the catalog server for this document" (Original Spanish error: "Error de complemento: no pudimos conectarnos con el servidor del catálogo {0} para este documento") Here are the details and the troubleshooting I've already done: - Account-specific: It works perfectly with my old University account, but fails with my new Personal account. - Platform-specific: The add-in works fine on the Word Desktop App, but fails on Word Online (web browser). - Browsers: I have tried different browsers (Chrome, Firefox) and the issue persists. It seems to be a configuration or permission restriction specific to my personal account on the web version. How can I fix this? Thank you!16Views0likes1CommentRuler Feature Disappeared from Microsoft Word on Android Tablet
Hello everyone, My father recently bought a new Android tablet specifically to use Microsoft Word for his work because he relies heavily on the Ruler feature. When I first installed Word, the Ruler was available and worked perfectly. However, after restarting the tablet, it disappeared. Since then, I have uninstalled and reinstalled the app several times, tried different versions of Word, checked all the settings, and confirmed that we had an active Microsoft 365 subscription, but the Ruler is still missing. My father has also tried adjusting to different document layouts and workarounds, but unfortunately none of them are practical for his workflow. He simply cannot work efficiently without the Ruler feature. Has anyone experienced this issue? Is the Ruler still supported in Microsoft Word for Android, or has it been removed? If it's still available, is there any way to restore it or install a version that includes it? My father bought this tablet mainly for Microsoft Word, so this feature is essential for his work. Thank you for any help or clarification.43Views0likes2Comments