Email sent from Shared Mailbox gets stuck in Outbox
Hello, I am working with a client who has a primary and shared mailbox in Outlook. They are using the newest version of classic Outlook desktop app and they have full permissions to the shared mailbox, including "send as" permissions. They can send email from their primary mailbox without issue. However, when they send email as the shared mailbox, it gets stuck in the Outbox and never sends. I have tried the following: 1. Removing the profiles re-adding 2. Deleting the Outlook data files 3. Reducing cache to as low as 3 months 4. Turning off cache but when I do the shared mailbox gets an error that it cannot connect to the Exchange server 5. Turning on auto-archive to shrink the data files 6. Switching to "New Outlook". This does seem to work but the company uses a plug-in for a program called "Mail Manager" and they don't fully support New Outlook yet Sometimes these solutions will fix the issue for a few days to a week but then it begins happening again. This issue does not happen when they are using the mobile or web clients. To me this sounds like a corrupted data file but I can't pinpoint what exactly is causing the corruption. Any suggestions? Thanks, Mike
Sync New Outlook with iCloud Calendar
I just got a new laptop and am trying to sync the New Outlook Calendar with my iCloud Calendar. The intent is to have any Calendar changes made on one device (iPad, iPhone, laptop) to sync to all device Calendars. The problem I'm having is that iCloud Calendar only synchs with Outlook (Classic) and I want to sync with New Outlook. The Outlook version is 1.2025.1121.100 ; the Outlook Client Version is 20251128003.09 The list of Apps that comes up after clicking on Start shows both Outlook and Outlook (Classic). If I right click on Outlook (Classic) and click on uninstall (thought that might help fix this), the only Outlook listed in Apps > Installed Apps is Outlook. I did not uninstall Outlook. To set-up Calendar synching I opened iCloud > Calendars and Contacts > Calendars and Contacts Settings. I turned on "Automatically sync your iCloud calendars and contacts to Microsoft Outlook". After syncing completes, all iCloud Calendar entries appear in the Outlook (Classic) Calendar, but nothing syncs to the New Outlook calendar. I'm assuming this is an Outlook issue, not an iCloud issue. Any ideas on how to fix this? Thanks
CANNOT OPEN THE SPECIFIED FILE with tel:-hyperlink
Hi, I have several "tel:" hyperlinks in a Excel sheet (xlsm). Yesterday, they sended the phone numbers to whatsapp. But today i become the errer:"CANNOT OPEN THE SPECIFIED FILE". I saved yesterday a xlsx file as xlsm, after the conversion, the links were still working. What goes wrong?
Excel selects wrong cell
Hello, I am here to report on what seems to be a common issue... After working for a few minutes in excel, when I go to click on a cell, the wrong cell actually gets selected, and it is usually several cells above or below the cell my mouse is hovering over. I sometimes have success in saving, closing and reopening the book, but not always. Excel Office 365 version, updated on schedule, as always.
Pivot Table Setting Won't Appear
This is Excel 365, the online version. When I create a pivot table the field table pane pops up so I can select what columns I want. When I go to "show settings" for the pivot table they don't show up and then cause the field table pane to also not show up. This happens on all my documents, new and old, multiple devices and web browsers. I've used the pivot table settings on other documents but on Wednesday 11/19/2025 is just stopped working. I didn't change any of my settings. This seems to be a Microsoft glitch but their tech support's only solution to me was to use the desktop version but the point of me using the online version is so that everyone in my Organization can use these shared docs. I'm having a ton of other issues with Microsoft but this one is preventing me from being able to the basic tasks of my job.Fresh Win11 install, fresh Office365 install, Onedrive backup no connection to OneDrive-service
Hi community, got a new laptop with win11. fresh installation, Installed Office 365 (family license) as first package. No firewall/Antivirus other backup software installed. Onedrive says it´s connected. But if I start to select folders (documents/pictures) to automatically backup, the feedback is "Problem with connecting to the onedrive-service" File length or file names can´t be the issue, same error if folders are empty (fresh installation) No matter if I´m connected through my router (LAN/WLAN), hotspot on my mobile phone, neighbour´s network. Tried all resetting options Microsoft and web search is giving. No other result. Can anyone help me? trying to reach the support leads to "this support is currently not available"
OL client in-app link for getting OL for iOS or Android not working
Hello! Redirected to this forum from here: https://learn.microsoft.com/en-us/answers/questions/5617563/ol-desktop-link-broken-file-get-ol-app-for-ios-and See error description and attempt to solve it by following the link. For some reason, Windows clients in our organization can not follow the Outlook desktop client in-app link for getting Outlook for iOS or Android. (hybrid, no mailboxes in MS-cloud, only on prem) The link for getting the Outlook app for iOS and Android under File when logged into Outlook app does not seem to work. Clicking on it seems to send user to the URL: go.microsoft.com/fwlink/?LinkId=2112779 but quickly redirects and ends up with https://w2.outlook.com/l/mobile?WT.mc_id=Backstage**Win32**All**Hyperlink** https://learn-attachment.microsoft.com/api/attachments/cb7d456f-ac6e-4566-a4ef-ffa912500423?platform=QnAhttps://learn-attachment.microsoft.com/api/attachments/cb7d456f-ac6e-4566-a4ef-ffa912500423?platform=QnA We haven't been able to figure out why, but since the same two different accounts mentioned in the thread above works on a private device on a private home network, is seems like something in our environment is the cause.Scoping application Crestron to access only room mailboxes of resourcetype Workspace
We got a requirement for to enable application Crestron to be able to access Workspace resourcetype Room mailboxes only. So, we thought of directly tieing the application to these mailboxes over the usual way of assigning it to a group because we had to create a group just for to maintain this delegation. Below are the steps we performed: #Create management scope Connect-ExchangeOnline New-ManagementScope -Name "Workspace Mailboxes" ` -RecipientRestrictionFilter "((RecipientTypeDetails -eq 'RoomMailbox') -and (ResourceType -eq 'Workspace'))" #Assign the management scope to Roles New-ManagementRoleAssignment ` -App "<AppID>" ` -Role "Application Calendars.ReadWrite" ` -CustomResourceScope "Workspace Mailboxes" ` -Name "MyApp-WorkspaceOnly" New-ManagementRoleAssignment ` -App "<AppID>" ` -Role "Application MailboxSettings.Read" ` -CustomResourceScope "Workspace Mailboxes" ` -Name "MyApp-WorkspaceOnly-Settings" #Verified the assignment via: Get-ManagementRoleAssignment -App "<AppID>" | ft Name, Role, CustomResourceScope Name Role CustomResourceScope ---- ---- ------------------- MyApp-WorkspaceOnly Application Calendars.ReadWrite Workspace Mailboxes MyApp-WorkspaceOnly-Settings Application MailboxSettings.Read Workspace Mailboxes Tested the scope of the assignment with a non-workspace mailbox and a workspace mailbox, the scope resulted false for non-workspace mailbox and true for a workspace mailbox. Later, admin consented for API permissions Calendars.ReadWrite, Mailboxsettings.Read & User.Read.All and generated an application secret with validity of 180 days to the application team and shared the secret key. ISSUE: When application team tested the access from Crestron application for a workspace mailbox it is resulting in Authentication Failed. This is the actual issue. In order to test whether this is happening because of scope , performed the below steps: $TenantId = "<TenantID>" $AppId = "<AppID>" $ClientSecret = "<ClientSecret>" $Body = @{ grant_type = "client_credentials" client_id = $AppId client_secret = $ClientSecret scope = "https://graph.microsoft.com/.default" } $TokenRequest = Invoke-RestMethod -Uri "https://login.microsoftonline.com/$TenantId/oauth2/v2.0/token" ` -Method POST -Body $Body $AccessToken = $TokenRequest.access_token $WorkspaceMailbox = "<email address removed for privacy reasons>" Invoke-RestMethod ` -Uri "https://graph.microsoft.com/v1.0/users/$WorkspaceMailbox/events" ` -Headers @{Authorization = "Bearer $AccessToken"} The expected results for this test was to receive Workspace mailbox → Returns events. Non-Workspace mailbox → Should return 403 Forbidden. However, it resulted events in both the cases, when dug further I realised that Graph API will override the management scopes created at Exchange level, so need guidance on how we can take this further.
