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MS will not properly investigate breaches of security. What can I do?
I cannot accurately describe the innumerable ways in which these breaches of privacy and security have occurred. My account is being administered by an unauthorized third party and Ms will not properly investigate. At present, the font and text size changes erratically as I am typing in Word, without any effort or intention on my part. Countless contacts with customer support and innumerable complaints filed have been ineffective. Cases are closed without review. The problem persists without any accountability. Any changes that I make to settings are then altered. Does anyone have an authentic, legitimate suggestion as to how I might — not merely correct this latest issue— but effectively reach a legitimate agency that will investigate these incursions at the data level?
What is the right way to convert Word to PDF in bulk on a PC or Mac?
I am a Mac user and new to Windows 11. Currently, I have a task that needs to convert more than 100+ Word documents (.docx) to PDFs. Doing this one by one would take too much time, so I'm looking for a way to convert them in bulk. Does anyone know of a method or tool that can help me efficiently convert multiple Word documents to PDF format all at once? Ideally, I'm looking for a solution that's easy to use and saves me a lot of time. P.S. I have a Windows 11 laptop and MacBook Pro. Thanks
Add-in Error: We could't connect to the '{0}' catalog server for this add in
For the past month every time I try to use an Add-In in word I get the following error "we couldn't connect to the '{0}' catalog server for this add in." I have tried from multiple computers, Safari, Chrome, different accounts, etc. and nothing is working. It is a personal account and I use word online. It happens for multiple add-ins and I have reached out to the companies directly and they said it was a Microsoft issue.
Office.js: Is there any supported way to retrieve multiple non-contiguous text selections in Word?
Hi everyone, I'm developing a Word Office Add-in using Office.js. In Microsoft Word (Windows Desktop), users can select multiple non-contiguous text ranges by holding Ctrl while selecting text. However, when I use: context.document.getSelection() It only returns a single Word.Range, and I couldn't find any API to detect or retrieve all the selected ranges. I came across this related discussion: Microsoft Tech Community – Support for Retrieving Multiple Selected Ranges in Word via Office.js My questions are: 1. As of 2026, is there any supported Office.js API to retrieve multiple non-contiguous text selections? 2. Is there any workaround to detect that the user has selected multiple ranges? 3. Or is this still a platform limitation? Our use case is an AI-powered legal research add-in, where users may want to select multiple clauses from different parts of a document and send them together as context. Any guidance would be appreciated. Thanks!
Word Document Using Columns Not Modified, But Suddenly Displays Differently
I am using MS Word on my Windows 11 desktop. I have been using a Word document that I created a couple of years ago. The document uses Columns. The last time I modified it was a year ago. I tend to print it out every two days. Suddenly, the document displays differently and prints those differences. It now displays vertical lines below four of the five squares. I moved the document to my Windows 11 laptop. Same problem there. I sent the Word document to my son who opened it on his Mac computer. On his computer, it displays exactly as it should -- No erroneous vertical lines. Again, I have not modified the document. I thought maybe a Windows update may have caused the problem, but I don't see any Windows update in about one month. I am displaying two images below, a "before" and "after" image. The "before" (i.e., correct) image shows five squares and the alphabet displaying vertically. The "after" image shows vertical lines below the first four squares. Can anyone suggest a fix for this? Repeating myself again -- I have not modified this file in a year. Thank you. Len Jacobson First Image -- Correct display of the five squares and the alphabet displayed vertically Second Image -- Incorrect display. Vertical lines appearing below the first four squares.
Add-in Error of complements in Word Online with my Personal Account
Hi, I am getting an error when trying to insert any add-in (such as Mendeley Cite) in Word Online using my personal account. Error message: "Add-in Error: We couldn't connect to the catalog server for this document" (Original Spanish error: "Error de complemento: no pudimos conectarnos con el servidor del catálogo {0} para este documento") Here are the details and the troubleshooting I've already done: - Account-specific: It works perfectly with my old University account, but fails with my new Personal account. - Platform-specific: The add-in works fine on the Word Desktop App, but fails on Word Online (web browser). - Browsers: I have tried different browsers (Chrome, Firefox) and the issue persists. It seems to be a configuration or permission restriction specific to my personal account on the web version. How can I fix this? Thank you!
Ruler Feature Disappeared from Microsoft Word on Android Tablet
Hello everyone, My father recently bought a new Android tablet specifically to use Microsoft Word for his work because he relies heavily on the Ruler feature. When I first installed Word, the Ruler was available and worked perfectly. However, after restarting the tablet, it disappeared. Since then, I have uninstalled and reinstalled the app several times, tried different versions of Word, checked all the settings, and confirmed that we had an active Microsoft 365 subscription, but the Ruler is still missing. My father has also tried adjusting to different document layouts and workarounds, but unfortunately none of them are practical for his workflow. He simply cannot work efficiently without the Ruler feature. Has anyone experienced this issue? Is the Ruler still supported in Microsoft Word for Android, or has it been removed? If it's still available, is there any way to restore it or install a version that includes it? My father bought this tablet mainly for Microsoft Word, so this feature is essential for his work. Thank you for any help or clarification.
