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Office.js: Is there any supported way to retrieve multiple non-contiguous text selections in Word?
Hi everyone, I'm developing a Word Office Add-in using Office.js. In Microsoft Word (Windows Desktop), users can select multiple non-contiguous text ranges by holding Ctrl while selecting text. However, when I use: context.document.getSelection() It only returns a single Word.Range, and I couldn't find any API to detect or retrieve all the selected ranges. I came across this related discussion: Microsoft Tech Community – Support for Retrieving Multiple Selected Ranges in Word via Office.js My questions are: 1. As of 2026, is there any supported Office.js API to retrieve multiple non-contiguous text selections? 2. Is there any workaround to detect that the user has selected multiple ranges? 3. Or is this still a platform limitation? Our use case is an AI-powered legal research add-in, where users may want to select multiple clauses from different parts of a document and send them together as context. Any guidance would be appreciated. Thanks!26Views0likes3CommentsWord Document Using Columns Not Modified, But Suddenly Displays Differently
I am using MS Word on my Windows 11 desktop. I have been using a Word document that I created a couple of years ago. The document uses Columns. The last time I modified it was a year ago. I tend to print it out every two days. Suddenly, the document displays differently and prints those differences. It now displays vertical lines below four of the five squares. I moved the document to my Windows 11 laptop. Same problem there. I sent the Word document to my son who opened it on his Mac computer. On his computer, it displays exactly as it should -- No erroneous vertical lines. Again, I have not modified the document. I thought maybe a Windows update may have caused the problem, but I don't see any Windows update in about one month. I am displaying two images below, a "before" and "after" image. The "before" (i.e., correct) image shows five squares and the alphabet displaying vertically. The "after" image shows vertical lines below the first four squares. Can anyone suggest a fix for this? Repeating myself again -- I have not modified this file in a year. Thank you. Len Jacobson First Image -- Correct display of the five squares and the alphabet displayed vertically Second Image -- Incorrect display. Vertical lines appearing below the first four squares.Len_JacobsonJul 21, 2026Copper Contributor112Views0likes12CommentsHeading Style Misapplied to Body Text
Hi, I'm editing a novel manuscript. Somehow. the author applied the same heading used for the chapter numbering to the last line of text of Chapter 28, so that that short line and the Chapter 29 heading are ... linked? If I try to set the heading for the line of text to normal in the Style pane, the chapter 29 heading goes to "normal," too. If I try to apply the heading style to the chapter heading, the line of text gets that style, too. Chapter 29 has of course disappeared from the Navigation Pane in all this. Any advice is very welcome.SolvedIreneBCJul 20, 2026Copper Contributor39Views0likes3CommentsAdd-in Error of complements in Word Online with my Personal Account
Hi, I am getting an error when trying to insert any add-in (such as Mendeley Cite) in Word Online using my personal account. Error message: "Add-in Error: We couldn't connect to the catalog server for this document" (Original Spanish error: "Error de complemento: no pudimos conectarnos con el servidor del catálogo {0} para este documento") Here are the details and the troubleshooting I've already done: - Account-specific: It works perfectly with my old University account, but fails with my new Personal account. - Platform-specific: The add-in works fine on the Word Desktop App, but fails on Word Online (web browser). - Browsers: I have tried different browsers (Chrome, Firefox) and the issue persists. It seems to be a configuration or permission restriction specific to my personal account on the web version. How can I fix this? Thank you!tamaraabJul 18, 2026Copper Contributor23Views0likes1CommentRuler Feature Disappeared from Microsoft Word on Android Tablet
Hello everyone, My father recently bought a new Android tablet specifically to use Microsoft Word for his work because he relies heavily on the Ruler feature. When I first installed Word, the Ruler was available and worked perfectly. However, after restarting the tablet, it disappeared. Since then, I have uninstalled and reinstalled the app several times, tried different versions of Word, checked all the settings, and confirmed that we had an active Microsoft 365 subscription, but the Ruler is still missing. My father has also tried adjusting to different document layouts and workarounds, but unfortunately none of them are practical for his workflow. He simply cannot work efficiently without the Ruler feature. Has anyone experienced this issue? Is the Ruler still supported in Microsoft Word for Android, or has it been removed? If it's still available, is there any way to restore it or install a version that includes it? My father bought this tablet mainly for Microsoft Word, so this feature is essential for his work. Thank you for any help or clarification.abuegilaJul 18, 2026Copper Contributor46Views0likes2CommentsIndex not formatting correctly when using the Latin Symbol small letter "e" with acute
Hi, I'm writing a document with Latin based names that require symbols and creating an index. I am having trouble with the index in regards to the name "Vélez." It gives multiple entries instead of one entry with with all the page numbers and subentries. In troubleshooting the issue, I find that if I replace the "é" with "e" in the entry field, it works like it should, but then the name is incorrect in the index. Another name, using the Latin small letter "i" with acute (í) also works fine in the index. Seems to be a bug, but does anyone have any ideas?Sheri2Jul 17, 2026Copper Contributor42Views0likes1CommentHow do I get balloon commenting on the right side of the page?
I'm using Word 2024 because I don't want AI in my interface. Now commenting all appears in the tab side bar. I can click on the "Comment" pulldown in the ribbon to show comments properly, but I can't write in them. This is aggressively hostile to people with vision difficulties. Even with my glasses, that's much smaller than I'm comfortable with. How can I get the comments that were so good and useful back? If not, how can I change the type size in the sidebar so I can read and write comments? Microsoft, please, don't ruin your products because you want to make us use AI for things that it's not helpful for. I don't use Word for anything I want AI in and deal with documents I cannot legally allow to be exposed to unverified servers like AI chatbots.SolvedEquations not rendering in Word
Hi everyone, I have an Office 365 Subscription and so I use the online version of Word for my work, I've done so for a number of months. All of a sudden today all of my maths equations stopped rendering. Now all I see, if I try to use the equation editor, is a grey box that says [Equation]. This is true for new documents and also all of my old documents that included equations. I've tried logging in and out again and tried on Chorome and Safari. I lean on this function quite heavily for my work so any help would be appreciated.SolvedMonica1265Jul 16, 2026Copper Contributor40KViews1like18CommentsUsing Mail Merge with MACROS
Hello, I am currently trying to use Mail Merge from EXCEL with a WORD document to be emailed in OUTLOOK The emailed document takes the form of a .pdf attachment Our designer has created a Customer Order Update document that requires a WORD MACRO to realise his formatting once the Merge has taken place. I have created a MACRO in the WORD document that is able to perform the correct formatting on the WORD document after the merge with EXCEL spreasheet data has taken place. However, with a multiple page document I find that the MACRO is only applied to the 1st page of the document Subsequent pages of the generated .pdf do NOT have the MACRO applied ( I have various detail lines that are hash preceded capital letters that trigger the MACRO to perform a subtitle substitution ) As the MACRO goes through 25 lines of detail (below the fixed document header) in a Loop to perform substitutions I wondered if expanding the Loop to 50 lines would allow the second page of the document to also receive the MACRO processing. This did NOT happen Please advise how I can get the MACRO to apply to every page of the mail merged document I do not believe that the MACRO can only be applied once to the 1st page of the mail mereged document only regardsChrisBlanchardJul 16, 2026Copper Contributor104Views0likes8Comments
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