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William_Gibbs's avatar
William_Gibbs
Copper Contributor
Jun 29, 2023

Word printing a random blank page before printing the document (booklet)

Ok I have a printing issue on a document (handbook), which is an 11x17 booklet.  It has started printing a blank page before printing the actual handbook and we can't seem to locate the issue.    Even if I try to print to a PDF, it first prints a blank page that must be saved as a separate document, then a second document which is the handbook.   It does the same thing when we print to the printer.  I have even created a new blank document, copied the content over to the new document and it still does the same thing.  I have also tried saving to other versions, etc.   No luck locating the issue on my end so far. 

 

I have attached a link to it to see if anyone else wants to take a moment to open it and print to see if they get the same issue or can find my issue.  

 

https://we.tl/t-aiOMkEGD5u 

 

 

  • William_Gibbs 

     

    A blank page could be added by the printer (a so-called separator page), although you should see this if you make more than one printout. Look for a setting that puts a blank page between individual printouts.

     

    If that is not it, ensure that your document doesn't contain any undesired section breaks with a restarted page number. In addition, a booklet will of course require a total page count which is a multiple of 4. 

     

    I can't download your document; the link generates an error message. You have to create a share link, so that users who do not have access to your SharePoint site can download the document.

    • William_Gibbs's avatar
      William_Gibbs
      Copper Contributor

      Stefan_Blom 

       

      Sorry for the error on sharepoint.  I thought it was set to share to anyone with the link.  Here is a wetransfer link for the docx file.  https://we.tl/t-aiOMkEGD5u

       

      I actually discovered its trying to say something about an incorrect page size, like this one blank page is a different size than the others, but I could be wrong there.

       

      Its definitely not page breaks or anything like that and I have went through every setting I can find.  It even tries to create two PDFs when you print to PDF. 

       

      Thanks.

       

       

      • Stefan_Blom's avatar
        Stefan_Blom
        MVP

        William_Gibbs 

         

        Since you are printing a booklet, the very first sheet of paper would be the first page and the last page of the booklet, which you can then fold and get the pages in the correct order. It seems to work here, when I print a PDF version: 

         

         

         

        I downloaded the document and opened it in the full version of Word before "printing." It may not work properly from OneDrive or SharePoint (I haven't tested).

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