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nicni001's avatar
nicni001
Copper Contributor
Apr 03, 2020

transfer Domain godaddy to microsoft 365

,I am having headache to transfer my domain from GoDaddy to Microsoft. I have 3 days and they said that the technician from Microsoft are still working. Andi it's amazing that they have 3 days for remove my domain from their services.

 

Daomain.net was already added to a different Office 365 tenant NETORGFT5470045.onmicrosoft.com which is managed by GoDaddy. To add this domain to this tenant you will need to contact GoDaddy support and have this domain removed from NETORGFT5470045.onmicrosoft.com. Once done you can come back and resume this step.

 

Help

31 Replies

  • Just a heads-up—using Microsoft 365 through GoDaddy isn’t recommended if you want full control and transparency.
     

    You don’t get access to the main Microsoft admin centers, the pricing isn’t very clear, SharePoint URLs are locked to a bad format (NETORG4504), and support is limited.

     

    The good news? You don’t need to migrate or start over. There’s a simple way to disconnect GoDaddy, called Defederation. It keeps your existing accounts and data, but gives you full access and control under Microsoft.
     

    If you’re ready to move forward or want help reviewing your setup, feel free to reach out—happy to chat and guide you through it.

     

    Best, 

    Ahmed Masoud

    LinkedIn

  • elindem's avatar
    elindem
    Copper Contributor

    nicni001 

    Would a possible way to go be to add another domain to the GoDaddy tenant and then change default domain on all accounts to that domain and then get GoDaddy to release the old primary domain?

  • nicni001 

    Agreed with the comment, seems it needs a plan to transfer Domain from Godaddy to Microsoft 365, btw, did you think about MX records or sub Domain stuff can help for your case?

  • BenStegink's avatar
    BenStegink
    Steel Contributor
    So, this is an older post, but had this topic come up again the other day and found some steps that made this even easier. You can actually defederate your domain from GoDaddy to regain complete/normal control of the tenant. This way you can release your custom domain, move it to a new tenant, or actually just keep your tenant, but purchase your license from Microsoft or another CSP without dealing with all the GoDaddy stuff. Only downside if you keep the tenant after you defederate is the goofy URL. Anyways....all that aside, if you're looking to get away from GoDaddy check this out (this isn't my post or site...just one I stumbled across) - https://tminus365.com/defederating-godaddy-365/
    • alberts1950's avatar
      alberts1950
      Copper Contributor
      This makes so much sense. Thank you for sharing. I will be testing this in a test bed before moving our production environment. You are a life saver.
  • Dhetechup's avatar
    Dhetechup
    Copper Contributor

    nicni001 

    In Our case we were bogged in nowhere middle - we moved to Microsoft 365 after almost 10 days of messed up and wasted so much time, at that time we made the migration of email data from server to local/offline PC into a PST file of Outlook - Later we imported PST files on Outlook 2019.

     

    Godaddy is mess with Microsoft 365 and one would feel bogged in a mud-pie.

     

    Direct Microsoft 365 is recommended so to get on time support service

     

    ben is right - that you should take a backup always prior to delete and move or switch to different service provider.

     

    Once the data deleted by server users faces issue related to email - emails are also most important part, calendar, contacts, notes, meetings, to-do list and labels we filtered out emails.

     

    Hope your issue was fixed.

     

    This thread would be useful for all those users who may face the same issues.

  • BenStegink's avatar
    BenStegink
    Steel Contributor
    If you contact godaddy (like they are telling you) godaddy will remove the domain and you can almost immediately add it to a Microsoft tenant. I’ve done it multiple times and it take maybe 10-20 minutes on the phone.

    Just be aware, when godaddy removes it, it will DELETE the tennant from godaddy, so make sure everything is migrated out of godaddy before making the switch.

    As an additional note...everyone PLEASE stop getting Office 365 from godaddy, it only leads to messes in the future 🙂
    • SanchoPanda's avatar
      SanchoPanda
      Copper Contributor
      I wish I'd seen your advice about 365 and GoDaddy before I purchased it. I'd also like to follow the advice that others have posted on here but it is far too technical for me. Here's where I am:
      I'm just a regular guy with a small business that has a domain hosted by GoDaddy. I liked the look and functionality of MS Office 365 so set about buying it. During the purchase process, I was given NO CHOICE but to purchase through GoDaddy (presumably because my email address is linked to the domain name). At no point in that process did GoDaddy or Microsoft indicate that - despite me paying full price for 365 - I wouldn't get all the functionality.
      So, fast forward to now, I have invested in a CRM because it is an add-in for Outlook 365 but, because my purchase of 365 was through GoDaddy, I can't get the add-in!!!!
      I feel I have purchased 365 under false pretences - as I can't use it fully - and I also can't get the full functionality of my new CRM!!! What kind of scam is this? Why does Microsoft allow this?
      Does anyone out there have any advice as to how I could move away from GoDaddy (that defederating article/advice got way too complicated for me very quickly) to a domain host who will allow me to use the full range of 365 functionality - or at least use the add-ins that MS have sanctioned?
      • HelpMeHelpMeRhonda's avatar
        HelpMeHelpMeRhonda
        Copper Contributor

        SanchoPanda How many users are on the domain?

         

        The easiest option is to pay a professional who has had experience doing this.

         

        The biggest issue I had was GoDaddy would not release the domain for so long, meaning there was a lot of downtime (emails bouncing) while 20 people kept saying it is released, there is propogation time, but they had not released it. And only their senior people can do it, you can't.

         

        I understand there are other ways of changing from GoDaddy to Microsoft within the same tenant without deleting the domain and creating a new domain but that was too complicated for myself to follow. That seems to be the safest way if you can contract someone who knows what they are doing.

         

        If I did it again myself, I feel what I might do is:

        1) Set up a Google Workspaces account;

        set up the domain and mailboxes, change the MX records to Google;

        2) delete the domain from GoDaddy and tell them to delete it from their end;

        Create a new Microsoft tenant and add the domain;

        Keep on GoDaddy's back until Microsoft let's you add the domain to the new tenant;

        3) Set up the domain and mailboxes in Microsoft, change the MX records.

         

        Only really any good for 1 or 2 mailboxes because you'd have to export and import everyones mailboxes, onedrive, sharepoint, etc both migrations and new Outlook profiles.

         

        In theory this would completely get around Microsoft not letting you move domains between tenants despite you owning the domain and requiring that the domain be cleared from their back-end before re-adding it to a new tenant.

         

        There is however another potential issue - I have migrated domains from Google previously and sometimes there is another back-end system that tells Outlook to look for authentication from Google even when it has been removed from Google. There is a workaround for that tho until it is resolved. I forget what that back-end system is called off-hand.

         

        But in summary: yeah: you only know how totally stuffed up GoDaddy makes 365 after you are "locked" into their system. But it is Microsoft that has really screwed up the migration process. Even splitting domains from Microsoft tenant to Microsoft tenant when companies split or joining domains from Microsoft tenant to Microsoft tenant when companies merge is a huge headache and for absolutely zero reason. I was doing that in 2020 and it would take 24-48 hours (typically 6 tho except when an issue arose) for Microsoft to "remove" a domain from a tenant before you could add it to another. These days it's more like 2-4 hours (typically 15 minutes). Which is what I expected with GoDaddy too.... nope.

    • HelpMeHelpMeRhonda's avatar
      HelpMeHelpMeRhonda
      Copper Contributor

      BenStegink you say it normally takes 10-20 minutes for the domain to be released from GoDaddy's NETORGFTxxxxxxxx.onmicrosoft.com tenant and be available for the new Microsoft tenant?

       

      I'm 3 hours and counting and still getting To add this domain to this account you will need to contact GoDaddy support and have it removed from NETORGFTxxxxxxxx.onmicrosoft.com. After removal, it can take between 15 minutes and a few hours before you can add the domain here. Please wait, then come back here and resume this step.

       

      I know separating out companies or merging companies tenancies it's usually been fairly quick. Maybe having to disable directory sync in source tenant issues. But as we have no control over any of that I have been putting off this GoDaddy to Microsoft migration for 18 months.

       

      Finally bit the bullet.

       

      3 hours of hitting the Verify "Try Again" button I am losing my hair and grinding my teeth.

       

      Now I read someone on here couldn't get it to work after 14 days?!?!

       

      If it's any more hours, can I just add the domain back to GoDaddy???

      • BenStegink's avatar
        BenStegink
        Steel Contributor
        I've never tried to move it back to godaddy, so maybe? Without diving in and looking through everything it's hard to say why it's having issues. Lately I've also gone the route of defedering from GoDaddy first as well (see the posts further below)...that gives you a lot more control over it so you can force things to go quicker rather than waiting for GoDaddy. You still have the goofy domain, but once your deferderated you're in complete control.
    • BrianRichards's avatar
      BrianRichards
      Copper Contributor

      BenStegink 

       

      Here's my problem: I NEVER signed up for godaddy to put any of my domains in a 365 tenant. 

       

      At least one of my domains, an old one I don't use anymore, has been hijacked by them. I just tried to add it to my existing 365 since, hey why not at least capture it. But to my utter surprise I'm told godaddy has already added it to another tenant. 

       

      They did this on their on with no notice or permission. I have no way to access it, no account information, and they haven't ever billed me for 365. 

       

      So now I have to waste time on this dealing with support. NONSENE. 

       

       

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