Forum Discussion

nicni001's avatar
nicni001
Copper Contributor
Apr 03, 2020

transfer Domain godaddy to microsoft 365

,I am having headache to transfer my domain from GoDaddy to Microsoft. I have 3 days and they said that the technician from Microsoft are still working. Andi it's amazing that they have 3 days for remove my domain from their services.

 

Daomain.net was already added to a different Office 365 tenant NETORGFT5470045.onmicrosoft.com which is managed by GoDaddy. To add this domain to this tenant you will need to contact GoDaddy support and have this domain removed from NETORGFT5470045.onmicrosoft.com. Once done you can come back and resume this step.

 

Help

  • BenStegink's avatar
    BenStegink
    Steel Contributor
    If you contact godaddy (like they are telling you) godaddy will remove the domain and you can almost immediately add it to a Microsoft tenant. I’ve done it multiple times and it take maybe 10-20 minutes on the phone.

    Just be aware, when godaddy removes it, it will DELETE the tennant from godaddy, so make sure everything is migrated out of godaddy before making the switch.

    As an additional note...everyone PLEASE stop getting Office 365 from godaddy, it only leads to messes in the future 🙂
    • Matthew_Zebari's avatar
      Matthew_Zebari
      Copper Contributor

      BenStegink  Wiser words have never been spoken. I initially signed up for Office 365 on Godaddy and it was a nightmare. I bit the bullet and transferred directly to MS. It's so devious the way you think you're getting Office365 but you don't realize Godaddy is the gatekeeper. Shouldn't be allowed. Wish I knew this two years ago. 

      • alesrs's avatar
        alesrs
        Copper Contributor

        Matthew_Zebari Can't agree more MS shouldn't resell like they are doing with Godaddy.  I added license for Visio and couldn't assign or manage it since when I logged to the license administrator it took me to Godaddy and no way to use the license.  I had to call Microsoft and go through a labyrinth to get the licenses removed.

    • nicni001's avatar
      nicni001
      Copper Contributor

      Hello BenStegink that what I want, to stop using godaddy office 365, I am in my 14 days waiting that they resolve the issue, I called almost every day and nothing, now they said that the case they are moving to microsoft ( was thursday), so since thursday they are waiting that microsoft resolve the problem, they opened a ticket, what a mess with it 😞

    • alesrs's avatar
      alesrs
      Copper Contributor

      BenStegink What do you mean by "make sure everything is migrated out of godaddy before making the switch."  What do you mean by "migrated" and how do I do that?

      • BenStegink's avatar
        BenStegink
        Steel Contributor

        alesrs emails in Exchange, files in SharePoint, if you are using Teams and want to retain conversations. The last time I did one of these, as soon as that domain was removed from GoDaddy, everything you had in Microsoft 365 w/ GoDaddy was deleted. You couldn't "move" your domain to Microsoft 365 natively and then slowly move content over...

         

        There are a variety of ways to move everything over and several tools depending on what you want to do. But the process should be

         

        1. Get a new Microsoft 365 environemtn

        2. Copy everything from GoDaddy -> New Microsoft 365

        3. Move you domain from GoDaddy -> Microsoft 365 (at which point in time all your content you have in GoDaddy is deleted)

         

        Again, maybe they've made it easier since the last time I did it, but the above has been my experience

         

        And everyone else....PLEASE stop buying Microsoft 365 from GoDaddy. They completely ruin it...frankly, I'm shocked Microsoft still allows them to do this...

  • BenStegink's avatar
    BenStegink
    Steel Contributor
    So, this is an older post, but had this topic come up again the other day and found some steps that made this even easier. You can actually defederate your domain from GoDaddy to regain complete/normal control of the tenant. This way you can release your custom domain, move it to a new tenant, or actually just keep your tenant, but purchase your license from Microsoft or another CSP without dealing with all the GoDaddy stuff. Only downside if you keep the tenant after you defederate is the goofy URL. Anyways....all that aside, if you're looking to get away from GoDaddy check this out (this isn't my post or site...just one I stumbled across) - https://tminus365.com/defederating-godaddy-365/
    • alberts1950's avatar
      alberts1950
      Copper Contributor
      This makes so much sense. Thank you for sharing. I will be testing this in a test bed before moving our production environment. You are a life saver.
  • Dhetechup's avatar
    Dhetechup
    Copper Contributor

    nicni001 

    In Our case we were bogged in nowhere middle - we moved to Microsoft 365 after almost 10 days of messed up and wasted so much time, at that time we made the migration of email data from server to local/offline PC into a PST file of Outlook - Later we imported PST files on Outlook 2019.

     

    Godaddy is mess with Microsoft 365 and one would feel bogged in a mud-pie.

     

    Direct Microsoft 365 is recommended so to get on time support service

     

    ben is right - that you should take a backup always prior to delete and move or switch to different service provider.

     

    Once the data deleted by server users faces issue related to email - emails are also most important part, calendar, contacts, notes, meetings, to-do list and labels we filtered out emails.

     

    Hope your issue was fixed.

     

    This thread would be useful for all those users who may face the same issues.

  • nicni001 

    Agreed with the comment, seems it needs a plan to transfer Domain from Godaddy to Microsoft 365, btw, did you think about MX records or sub Domain stuff can help for your case?

  • elindem's avatar
    elindem
    Copper Contributor

    nicni001 

    Would a possible way to go be to add another domain to the GoDaddy tenant and then change default domain on all accounts to that domain and then get GoDaddy to release the old primary domain?

Resources