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nicni001's avatar
nicni001
Copper Contributor
Apr 03, 2020

transfer Domain godaddy to microsoft 365

,I am having headache to transfer my domain from GoDaddy to Microsoft. I have 3 days and they said that the technician from Microsoft are still working. Andi it's amazing that they have 3 days for re...
office 365
BenStegink's avatar
BenStegink
Iron Contributor
Apr 11, 2020
If you contact godaddy (like they are telling you) godaddy will remove the domain and you can almost immediately add it to a Microsoft tenant. I’ve done it multiple times and it take maybe 10-20 minutes on the phone.

Just be aware, when godaddy removes it, it will DELETE the tennant from godaddy, so make sure everything is migrated out of godaddy before making the switch.

As an additional note...everyone PLEASE stop getting Office 365 from godaddy, it only leads to messes in the future 🙂
HelpMeHelpMeRhonda's avatar
HelpMeHelpMeRhonda
Copper Contributor
Feb 22, 2024

BenStegink you say it normally takes 10-20 minutes for the domain to be released from GoDaddy's NETORGFTxxxxxxxx.onmicrosoft.com tenant and be available for the new Microsoft tenant?

 

I'm 3 hours and counting and still getting To add this domain to this account you will need to contact GoDaddy support and have it removed from NETORGFTxxxxxxxx.onmicrosoft.com. After removal, it can take between 15 minutes and a few hours before you can add the domain here. Please wait, then come back here and resume this step.

 

I know separating out companies or merging companies tenancies it's usually been fairly quick. Maybe having to disable directory sync in source tenant issues. But as we have no control over any of that I have been putting off this GoDaddy to Microsoft migration for 18 months.

 

Finally bit the bullet.

 

3 hours of hitting the Verify "Try Again" button I am losing my hair and grinding my teeth.

 

Now I read someone on here couldn't get it to work after 14 days?!?!

 

If it's any more hours, can I just add the domain back to GoDaddy???

  • BenStegink's avatar
    BenStegink
    Iron Contributor
    Feb 22, 2024
    I've never tried to move it back to godaddy, so maybe? Without diving in and looking through everything it's hard to say why it's having issues. Lately I've also gone the route of defedering from GoDaddy first as well (see the posts further below)...that gives you a lot more control over it so you can force things to go quicker rather than waiting for GoDaddy. You still have the goofy domain, but once your deferderated you're in complete control.
    • HelpMeHelpMeRhonda's avatar
      HelpMeHelpMeRhonda
      Copper Contributor
      Feb 22, 2024
      Well, no, you can't undo and go back to GoDaddy either.

      Seems whether you try to repurchase licenses and add them back to your domain, or they try to restore any of the mailboxes, seems their automated system checks [any mailboxes?] [No] [Therefore needs a new tenancy] [Attempts to create new tenancy with that domain] [Errors saying domain is in another tenancy, must remove it from that tenancy first]

      FFS.

      So I've set up a temp cPanel IMAP account until GoDaddy Super Senior Admins I assume with the secret Admin codes log into the Microsoft Admin Centre > click on Teams and Groups > Active Teams and Groups > Distribution list > and delete the distribution lists left behind. And THEN actually delete the domain.
    • HelpMeHelpMeRhonda's avatar
      HelpMeHelpMeRhonda
      Copper Contributor
      Feb 22, 2024

      BenStegink thanks. Defedering started sounding too confusing.

      Also I only found this thread *after* I started.

       

      4 chat techs and 2 advanced support told me: the domain has been deleted. Wait 90 minutes.

      Finally after 4 hours the last tech that told me their advanced support deleted it with them (inferring it was not deleted before), told me it could not be deleted because I did not delete groups first.

       

      Not sure what they mean but maybe the distribution groups. They disappeared from being an option once I followed their initial instructions and deleted the mailbox accounts.

       

      So that inferred every single one of them lied about actually deleting the domain. It was never deleted. And now they insist it will be 24 hours to purge what is blocking the domain from transferring because [I] followed their instructions and deleted the accounts with no warning or later ability to delete "groups".

       

      Just give me the Global Admin login and I'll delete the **bleep** groups myself!

       

      I think what I need to do is:

      * Import the backed-up PSTs into mailto:email address removed for privacy reasons accounts and get their passwords and into their Outlooks to access historic Outlook to date; and

      * create a temporay cPanel imap account and point DNS MX records over there.

      I remember in Exchange 5.5 days you could even get the Exchange server to access POP accounts and pull the emails into Exchange mailboxes.

      But I think I'll just set them up with IMAP for 24 hours...

       

      That should work? The conflict is only migrating from GoDaddy Microsoft to Microsoft right?

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