Recuperação do Onedrive não funciona.
Não sei o que aconteceu, mas nos dias 04 e 08, dois dias que não acessei meu onedrive, milhares de arquivos meus foram deletados. Foram parar na lixeira, tentei de várias formas restaurá-los, mas o onedrive não permite restaurar todos de uma vez e depois de horas tentando, percebi que nunca iria conseguir terminar. Resolvi tentar a restauração do onedrive para o dia 04/09 as 00h00, mas a restauração nunca funciona, para pelo meio do caminho e a todo instante pede nova autenticação, tornando também inviável a recuperação dos arquivos. Não posso perdê-los e amanhã é o prazo de retenção dos arquivos e isso se tornará irreversível. Preciso de ajuda URGENTE para resolver esse problema, pois nada está funcionando e não encontro respostas para solucioná-lo. Tenho várias imagens de tela gravadas provando que depois de horas, nunca sai do 0% e também das constantes solicitações de verificação que impedem a restauração de forma funcional. Espero realmente que resolvam esse problema e restaurem meu onedrive por completo para o dia 04/09 as 00h00 ou precisarei tomar as medidas necessárias por terem eliminado definitivamente meus arquivos sem que eu tivesse a chance de recuperá-los. Agradeço a atenção e aguardo providências URGENTES!
Unable to create a OneDrive account using a custom domain email.
I am contacting you regarding an issue with creating a OneDrive account using our company’s custom domain email address. Our company uses the domain interfresh.com.vn, and we would like to create and use OneDrive accounts with our company email addresses, such as mailto:email address removed for privacy reasons. However, we are currently unable to create a OneDrive account using an email address under this custom domain. Could you please help us check why we are unable to create a OneDrive account using the @interfresh.com.vn domain? We would also like to know whether our domain needs to be verified or configured with Microsoft before we can use it, and whether there are any existing Microsoft 365 or organizational settings associated with this domain that may be preventing account creation. Please advise us on the required steps to enable OneDrive for our company email accounts. Our company domain is: interfresh.com.vn Please let us know if you need any additional information or verification from our side.
OneDrive from Windows Server 2025 for remote users
I have a client that, when I started working with them, had a small staff that kept regular business hours. I set them up with a Windows Server with Active Directory and File and Print Services as well as secure internet access. Over the years, the staff has gotten smaller, and currently consists of the two partners who split their time between working in the office on workstations on their domain and from remote locations on laptop computers connected via WiFi or their cellular provider to the internet. Previously, I had their workstations using OneDrive to store the contents of the server's shared volumes in the cloud so they could be accessed from their laptops. Unfortunately, this didn't work very well presumably because the workstations in the office had to be on in order to update the contents in OneDrive. I upgraded their server to Windows Server 2025 and created an account for the server to directly use OneDrive to store the contents of its shared volumes, and shared those resources in OneDrive with the partners' laptops. Since the server is always on, I presumed that OneDrive would stay up to date. Unfortunately, the shared volumes in OneDrive are still not up to date with the contents of those volumes on the server. What am I missing? Can someone explain the nuts and bolts to me so I can compare them with what I've already done, so I can fix this lag?
OneDrive for Mac, can't log in
Brand new mac (Mini M5), brand new install (macOS 27.0), all other office apps log in perfectly. But I can't get OneDrive to log in. I enter my email address, click on next, it says loading for a few seconds, then quits. Open onedrive again, same again. That's it, that's all I get. I need to be able to access my OneDrive files from the filesystem, the same as I did on my old system. I'm not after temporary workarounds such as using web, I'm seeking to get this actual problem fixed. Any suggestions?
OneDrive just opens JPG files others get error 0x80070185 cloud operation was unsuccessful
Hello everyone, we have a problem on a Windows Server 2022 RDS Server with OneDrive. I can login to OneDrive and see all my files. When I try to open the files (e.g. PDF/Word/TXT) I get an error 0x80070185 the cloud operation was unsuccessful When I try to open JPG files its working. I can create folders and move files to this folder. The sync to my local notebook is ok. I tried to reset OneDrive, no success I installed the latest version of OneDrive, we checked the firewall (sophos) no blocked connections, we disabled the local AV software (sophos) to make sure it does not block anything, no success. I reset OneDrive, deleted the App Data folder for OneDrive, deleted the OneDrive folder within my User Account. It is still the same situation, login works I can see all my files and folders I can open JPG files but now word or PDF documents. I can create new folders and TXT files, fill them with content and its synced to OneDrive. Suggested solutions found on the internet are all the same, using reset onedrive and re/install latest version. We had version 26.119.0622.0003 and updated to 26.145.0728.0011 Has anybody another solution for that? Best regardsOneDrive desktop client continues to experience authentication problems
We're currently investigating a widespread OneDrive desktop client authentication issue affecting many users. Initially, users experienced continuous login prompt loops. In cases where authentication succeeded, OneDrive would repeatedly connect and disconnect, asking users to re-enter their credentials multiple times. We've already attempted: Resetting OneDrive Uninstalling and reinstalling the client Removing and recreating Windows Credential Manager entries Signing users out and back into Microsoft 365 None of these steps resolved the issue. A key finding is that OneDrive Online (browser access) works normally while connected to the corporate network. Users can access their files through the web without issue. However, the OneDrive desktop client continues to experience authentication problems. Today we identified an interesting workaround: when users connect through an external network (such as a mobile hotspot), OneDrive immediately authenticates and syncs successfully. Once we go back on the corporate network and reset OneDrive, the issue returns. No firewall, VPN, or known network configuration changes have been made, and current reviews have not shown any obvious blocked traffic. Given that: OneDrive Online works internally The desktop client fails internally The desktop client works externally (hotspot) We're trying to determine what network, authentication, proxy, DNS, SSL inspection, Conditional Access, or Microsoft 365 endpoint-related issue could be impacting the OneDrive desktop client specifically. Has anyone encountered similar behavior or have recommendations on where to investigate next?
My Microsoft account got deleted and my onedrive files are gone
I got a notification that my onedrive had stopped syncing a couple days ago. Upon trying to login to my microsoft account for the last 2 days I am met with an error message stating that the account doesn't exist. I have been unable to get any agent support or related document as to how to possibly get back my onedrive files. The only reason I am able to post this is because I had to recreate an account just to post. I have been a consistent onedrive subscribed user from atleast 2016 and all my files were backed up there, I have a ton of email and payment trails to prove so. I need an actual person to assist with trying to recover my files and an explaination as to what happened to my account.Onedrive personal vault problems
I'm having problems with opening my personal vault. The cloud icon at the bottom right of my screen has a red X and all I get is an error saying my personal vault isn't updated. I can't access any of the settings for OneDrive or Personal Vault. I downloaded an update, but when I tried to install it I got an error message saying I was using a newer version and must delete it before continuing. What do I need to do to get my OneDrive and/or Personal Vault working again?Block/prevent specific folders from being sync'ed
As OneDrive admins we would like to block/prevent specific folders from being sync'ed (i.e node_modules), using policies. In the roadmap there is this item: https://www.microsoft.com/microsoft-365/roadmap?id=178292 that was supposed to be rolling by now, any information about its status? Thanks
