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underQualifried's avatar
underQualifried
Brass Contributor
Mar 26, 2026

Enabling OneDrive Health Sync

Hello, once again being victimized by Microsoft 😒

Have a series of users reporting constant sync errors. We've reached out to Microsoft technical support and they just successively told us it was garbage and not to use it. 


Anyway, trying to get the Sync Health Dashboard to work, based off this document: 

https://learn.microsoft.com/en-us/sharepoint/sync-health?tabs=windows

 

It's one of those Microsoft documents that the community CAN'T edit, so of course - it's out of date and incorrect. From what I can figure, based on research from other sources, most of this process is now arbitrary, and you have to create a 'EnableSyncAdminReport' in some policy location in the registry. 

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OneDrive < already exists, but not referenced by documentation 

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\OneDrive  < key doesn't exist, but is referenced by documentation. 

but this sorta 'try it and see' methodology really upsets me. Anyone have any insight to this, and why the documentation team fails to update the documentation, or whether this process will work or not? 



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