Forum Discussion

underQualifried's avatar
underQualifried
Iron Contributor
Mar 26, 2026

Enabling OneDrive Health Sync

Hello, once again being victimized by Microsoft 😒 Have a series of users reporting constant sync errors. We've reached out to Microsoft technical support and they just successively told us it was g...
admin
OneDrive for Business
Sync
Jamony's avatar
Jamony
MCT
Jul 17, 2026

The policy path not existing is normal—it is not created by installing OneDrive. Create HKLM\SOFTWARE\Policies\Microsoft\OneDrive and set a DWORD named EnableSyncAdminReports (plural) to 1. The older SyncAdminReports value is no longer supported, and EnableSyncAdminReport (singular) is not the documented value.

 

Before rollout, open Microsoft 365 Apps admin center > Health > OneDrive Sync > Setup and make sure a Tenant Association Key has been generated. If using Intune Settings Catalog, enable “Enable sync health reporting for OneDrive” and provide the key in “Sync Admin Reports”; Group Policy can deploy the same supported setting.

 

Pilot on a few machines first. Clients need OneDrive 22.232 or later, a signed-in user, access to clients.config.office.net, and enough uptime. Reporting is not immediate: Microsoft says devices can take up to three days to appear, with status normally updating about every 36 hours. Verify locally with reg.exe query against the policy path.