Sensitive titled word doc now appears in company's onedrive and won't delete!
I bought myself a laptop that I also use at work. I have to log into onedrive to access my work's server. I have been very careful with not putting personal stuff onto this laptop, and if I do, I make sure its not syncing to the work's onedrive. As if someone is playing a trick on me, somehow a cover letter I was working on for a potential other job now appears if I log into my work's onedrive account online and it won't let me delete it! I no longer have access to the cover letter as it was deleted! HOW DO YOU DELETE THIS?!!!
URGENT: OneDrive Restore Completed but Files Missing – No Engineer Assigned Since Dec 27
Hello, I am posting here as a last resort after more than 6 weeks of unresolved support. On December 26, 2025, I accidentally deleted a large number of files and emptied the Recycle Bin. On December 27, 2025, I immediately initiated a full OneDrive restore to a snapshot from December 19, 2025. The restore job shows: • Restore status: Completed • Thousands of restore events processed • However, hundreds of events failed (Save Conflict, Item Not Found in Recycle Bin) My storage usage dropped significantly (from 10+ GB to ~2.7 GB), and thousands of photos never reappeared. Restore logs show: • Multiple “Save Conflict” errors • Multiple “Item Not Found in Recycle Bin” errors • Backend SharePoint references (SPException) I opened an official support case on December 27, 2025. The current status still says: “A support agent is being assigned to your request.” No OneDrive engineer has contacted me in over a month. I am a paying Microsoft 365 subscriber. My questions: 1. Is there a way to confirm whether backend snapshot data still exists? 2. Does “Restore Completed” guarantee that the backend restore fully executed? 3. Can Save Conflict errors prevent large portions of data from being re-materialized? 4. Is escalation to the OneDrive backend team still possible beyond front-line support? This is not a basic user error case. The restore logs clearly show backend-level operations. If anyone from the OneDrive engineering team is monitoring this forum, I am urgently requesting technical escalation. Thank you.
3 file limit error in Personal Vault in spite of 1TB family subscription
I am having issues with my Personal Vault on One Drive. Its giving me error that I have hit 3 files limit in the Personal Vault on One Drive. In order to use more than 3 files , I have to upgrade to a 1TB plan. I am already a part of the Family Subscription and have 1 TB of space. I have just used 46GB of 1TB. Support is barely able to help me. Best they could do was tell me to logout and login. I have uninstalled and reinstalled my One Drive, and after setting up the Personal Vault, I am seeing the same issue. On 1TB , I can save as many files on Vault but I cant do for some reason now. It was working fine for last so many years but just today it broke after I edited and saved a file. Family subscription with 1TB allows unlimited files on Personal vault but basic plan allows only 3 files. Please help if anyone has a solution.
Has OneDrive changed the way it handles conflict issues? Because it's losing my data this way...
In the past, when OD had trouble syncing a file due to conflicts (it wasn't sure what was really the most recent), it would leave the original file intact and create a "-machinename" version of the file as well. So, if I have a file voice1.mp3, and, on one of the computers (say, "pc1"), it couldn't figure out whether the version I was saving was the latest, I'd end up with this: voice1.mp3 voice1-pc1.mp3 Which is fine. I'd have to resolve the conflict. Recently, what it seems to do is create the "-machinename" file and DELETE the original file. So, I end up with this: voice1-pc1.mp3 The first time it happened, I thought it must be something I had done, so I pulled back the original file from my backups (this is one of MANY reasons when MS should NOT bill OD as a "backup". "Backups" are copies that are INDEPENDENT of the original file. But, I digress...). But now I'm seeing it all over the place. It seems that whenever it finds a conflict, it creates the -machinename file and NUKES the original file. Anybody else seen this or know how to stop it? Thanks!
Onedrive LOSES my data!
So I spent time adding lots of entries to a stock management spreadsheet, saved it to my onedrive and made sure it said 'saved' at the top of the excel window. Opened the sheet again today to see that all of my changes are gone and I have effectively lost my stock because the absolute imbeciles at Microsoft can't code. How do I get my work back? When are microsoft going to sort their sloperating system out?
OneDrive addmitting losing gigabites of content
I've been using OneDrive since it was called Windows Live SkyDrive, circa 2010. After years of using it as an archive for past projects (I'm a graphic designer), I've recently discovered that almost every single project I had there (and nowhere else) has disappeared. In reply, OneDrive escalation representative said “There is no possibility for recovering the data. Trust me, if there had been a single percentage of chance, I would have taken it”. This is unheard of; I’ve lost a large portion of my portfolio from 2012 to 2021. Did it happen to anyone else?OneDrive for Android: Camera Backup keeps uploading screenshots
Hi all, Every so often when I check OneDrive, I see my Android phone has uploaded screenshots as well as camera photos. In the Android app, when I check the Camera Backup setting, the "Back up device folders" has the setting "Camera, Screenshots" However, when I click that value, and go into the "Organise new backups in subfolders" list, the Screenshots folder is _not_ actually selected as one to be uploaded. If I turn the folder on, then off, OneDrive will temporarily not upload images from my Screenshot folder. But eventually, it decide that again it should do this. How do I make this behaviour stop permanently? P.
