files
695 TopicsCan OneDrive mobile sync a specific local folder on Android or iOS?
Hi, I would like to understand what is officially supported regarding folder synchronization in the OneDrive mobile app on Android and iOS. Specifically: - Is it possible to select a specific local folder on a mobile device and configure OneDrive mobile to automatically sync that folder? - Or does the OneDrive mobile app only support manual uploads and limited automatic features such as camera roll backup? I am looking for an official clarification on the supported behavior of OneDrive on mobile devices. Thank you.26Views0likes1CommentMove files from Account A to Account B 165 GB data
I’ve been using Microsoft Office 365 Family for several years, sharing it with my family members. We have 6 accounts, each with 1 TB of storage. One of my accounts has now reached 985 GB, so I need to transfer files from Account A (my account) to Account B (my wife’s account). These files mainly consist of photos and videos — over 200,000 files in total. I tried transferring a 6 GB wedding shoot (.ISO format), but it took more than an hour. Re-downloading and uploading all the data isn’t feasible as my internet connectivity is limited to 100 mbps only. I’m looking for the best and most efficient way to move these files directly between OneDrive accounts.172Views0likes2CommentsHow does local OneDrive determine if a local file needs to be updated?
When using multiple computers to edit a OneDrive file, a computer often fails to recognize its local copy needs to be updated, even though the file on all computers is set to "Always keep on this device." This means changes are lost with no conflict error generated. Is the OneDrive algorithm for deciding when to update a local version of a file documented anywhere? Usually when a change is made to a file, it starts uploading to the cloud within seconds. Within several seconds after the changed file is uploaded, other computers will recognize their local copy is outdated and will begin downloading the changed version. That is the expected behavior. But often, that doesn't happen. The outdated version is used to make new changes. Those new changes are uploaded successfully. No conflict warning is generated. The earlier changes are lost forever. I have not found any documentation on how local Windows OneDrive decides if its local version of a file needs to be updated. Is it looking at file size? Timestamps? If timestamps, is there a margin of time sync differences? Does the OneDrive metadata include the source device of the last upload? Not knowing any of this I cannot troubleshoot the problem much beyond establishing that the problem is not with uploading changes. OneDrive local is reliably uploading changes. MD5 hash codes in the cloud match the hash of the changed file on the source computer. I don't have time to jump through hoops with someone at frontline Microsoft support who doesn't know any more about the algorithm than I know in order to get the issue escalated to someone with the information needed to pinpoint the issuse.41Views0likes1Comment".tmp.driveupload"
I am having an issue where my word doc (set to autosave to OneDrive business desktop app) on my PC is suddenly saved in a ".tmp.driveupload" folder online under a different file name (random numbers), with autosave switched off. If I do not notice this happening, the change to the document is not saved under the expected folder and file name, resulting in no change made to the file I opened. The only workaround I've found is to "save a copy" and overwrite the file I opened in the original folder. This only works if I notice the sudden name change and file save in the tmp folder. If I don't, the changes are lost because the tmp file is deleted (to recycle bin) on exit and the tmp folder is not synced to my PC. I have to go online to the OneDrive business website, guess which file it may be, restore that from the OneDrive recycle bin, and hope it is the file I was looking for. The frequency of this happening means that there are numerous tmp files under pseudo file names to scour through. One-hour plus on the phone with MS Office subscription support is of no help.7.3KViews11likes15CommentsAdd Shortcut to Files fails
My wife and I have a family Office 365 subscription. I have shared a folder with her with permissions to edit. She gets the email confirming this and can open the link and see the files in the folder. When she clicks "Add shortcut to My files" she gets a message "1 shortcut wasn't added". This happens using Onedrive web (through Edge) and on the Onedrive app on her iPhone. On the iPhone she hit "Add Shortcut to Files" and it says "By addding "Folder Name" to your OneDrive, you can sync it on your computers with other OneDrive files". When she clicks OK it says "Adding" and then comes up with a message "Something went wrong". Any ideas?2.9KViews11likes14CommentsForce OneDrive/Excel to return the local file path instead of a cloud URL
Hello, I have all my 3D models stored in a OneDrive-synced folder, including the Excel file that controls many of the model parameters. I work on three different PCs, so using OneDrive for synchronization would be ideal. However, my modeling software Solid Edge runs into a specific issue: it does find the linked Excel file in the OneDrive-synced folder and attempts to open it, but as soon as it tries to read the parameters, it gets stuck in an endless loop. The reason is that Excel no longer provides a normal local Windows file path for the workbook—even though the file is fully available offline. Instead, Excel exposes the OneDrive/SharePoint URL, and Solid Edge cannot process this URL, which causes the loop. What I have tried so far: Enabled “Keep files on this device” for the entire project folder Completely shut down OneDrive (disabled it and killed all OneDrive processes in Task Manager) Tried changing the stored Excel path inside Solid Edge from a local path to the OneDrive URL — Solid Edge does not accept URLs as valid paths None of these attempts solved the issue. If anyone has a reliable method to make Solid Edge read a OneDrive-synced Excel file as a local file path, I would really appreciate your help.181Views0likes3CommentsFresh Win11 install, fresh Office365 install, Onedrive backup no connection to OneDrive-service
Hi community, got a new laptop with win11. fresh installation, Installed Office 365 (family license) as first package. No firewall/Antivirus other backup software installed. Onedrive says it´s connected. But if I start to select folders (documents/pictures) to automatically backup, the feedback is "Problem with connecting to the onedrive-service" File length or file names can´t be the issue, same error if folders are empty (fresh installation) No matter if I´m connected through my router (LAN/WLAN), hotspot on my mobile phone, neighbour´s network. Tried all resetting options Microsoft and web search is giving. No other result. Can anyone help me? trying to reach the support leads to "this support is currently not available"88Views0likes2CommentsCOMPUTER HACKED
COMPUTER HACKED ALL FILES MOVED TO https://d.docs.live.net/A738C7AF628E9D5E FROM MY DOMAIN - I CURRENTLY HAVE ACCESS (DID NOT YESTERDAY)) AND I MAY LOVE CONTACT AT ANY TIME. HOW DO I RECOVER MY FILES NOW LOCATED AT https://d.docs.live.net/A738C7AF628E9D5E BACK TO MY ONEDRIVE?120Views0likes2CommentsOneDrive - Mass File Deletion by OneDrive
I noticed in late July/early August that files in my OneDrive folders suddenly vanished. More than 25 years' worth data gone. Close to 300 GB of both personal and business data. Only the files were gone. The folders and file structure remained untouched. My OneDrive space is 2 TB. The Recycle Bin was empty. My OneDrive account has been active since OneDrive started and remains so without interruption. Through the forum community I learned that I am not alone with my frustrations. Microsoft Support scheduled a telephone call. The gentleman who called was rude. He said the only way files were deleted was by the user (i.e., me). That suggestion is ridiculous as it suggests I went into hundreds of individual folders and subfolders to delete files but leave the folder structure intact. The gentleman said there was no way OneDrive or Microsoft could cause that to happen. News flash. It wasn't just me. I later submitted a request for assistance by messaging OneDrive Support asking my issue to be escalated to the OneDrive Engineering Team for a One-Time Data Restoration (OTDR). I'm still waiting for a response or even as much as an acknowledgement of my support request. Does anyone else recognize this issue? What other ideas have others tried that worked to fix the problem? Any ideas on how I get my files back?635Views1like2CommentsOnedrive continously signing out
Hi, I wondered if anyone can help.... Onedrive used to sync files from MS Teams Sharepoint like a dream until about 10 days ago. Now the desktop client seems to drop connection constantly as though the network is droppoing or firewall is blocking things.... Before I started there, I thought I would ask if anyone else has had this recently.... Nothing I do makes OneDrive stay signed in.... I have already ensured my Dell 7310 is fully up to date on Bios and software. Signed out of MS Teams, O365, Onedrive Cleared cache from C:\Users\username\AppData\Local\OneDrive Full shutdown, restart, login everywhere and OneDrive signs in sees 15 changes and signs out..... I have even unlinked the laptop, done the above again, relinked the laptop, it syncs and then signs out..... Has anyone got any ideas??13KViews0likes5Comments