How does local OneDrive determine if a local file needs to be updated?
When using multiple computers to edit a OneDrive file, a computer often fails to recognize its local copy needs to be updated, even though the file on all computers is set to "Always keep on this device." This means changes are lost with no conflict error generated. Is the OneDrive algorithm for deciding when to update a local version of a file documented anywhere? Usually when a change is made to a file, it starts uploading to the cloud within seconds. Within several seconds after the changed file is uploaded, other computers will recognize their local copy is outdated and will begin downloading the changed version. That is the expected behavior. But often, that doesn't happen. The outdated version is used to make new changes. Those new changes are uploaded successfully. No conflict warning is generated. The earlier changes are lost forever. I have not found any documentation on how local Windows OneDrive decides if its local version of a file needs to be updated. Is it looking at file size? Timestamps? If timestamps, is there a margin of time sync differences? Does the OneDrive metadata include the source device of the last upload? Not knowing any of this I cannot troubleshoot the problem much beyond establishing that the problem is not with uploading changes. OneDrive local is reliably uploading changes. MD5 hash codes in the cloud match the hash of the changed file on the source computer. I don't have time to jump through hoops with someone at frontline Microsoft support who doesn't know any more about the algorithm than I know in order to get the issue escalated to someone with the information needed to pinpoint the issuse.".tmp.driveupload"
I am having an issue where my word doc (set to autosave to OneDrive business desktop app) on my PC is suddenly saved in a ".tmp.driveupload" folder online under a different file name (random numbers), with autosave switched off. If I do not notice this happening, the change to the document is not saved under the expected folder and file name, resulting in no change made to the file I opened. The only workaround I've found is to "save a copy" and overwrite the file I opened in the original folder. This only works if I notice the sudden name change and file save in the tmp folder. If I don't, the changes are lost because the tmp file is deleted (to recycle bin) on exit and the tmp folder is not synced to my PC. I have to go online to the OneDrive business website, guess which file it may be, restore that from the OneDrive recycle bin, and hope it is the file I was looking for. The frequency of this happening means that there are numerous tmp files under pseudo file names to scour through. One-hour plus on the phone with MS Office subscription support is of no help.
My Content Type instances have duplicate Document IDs (dlcdocid).
Hi, I have a Documents library with Content Types enabled, and with the Document ID service enabled. However new documents do not have a unique ID, but all get assigned the same ID as the content type template. The setup I enabled Document ID service via the Site Collection Features: https://<domain>.sharepoint.com/sites/<sitename>/_layouts/15/ManageFeatures.aspx?Scope=Site I enabled and configured content types. I created a Word template in the SharePoint library, and used Insert > Quick Parts > Document Property to create form fields sync'd with the Library/content type columns (Description, Project, Status). I downloaded the Word template from the same library into my OneDrive sync'd location, and uploaded it to the site collection's Content Types https://<domain>.sharepoint.com/_layouts/15/online/AdminHome.aspx?modern=true#/contentTypes and sync'd to the site content types. I created documents in the library using the "New" menu. Later I ask the user or reviewer to update the document frontsheet with the dlcdocid (Insert > Quick Parts > Document ID value, or Insert > Quick Parts > Field... > DocProperty > _dlc_DocId) as well as the SharePoint Version using the policy label method (https://learn.microsoft.com/en-us/answers/questions/5146555/sharepoint-label-to-embed-version-in-word-doc-havi) via Insert > Quick Parts > Document Property > Label. The Problem In the Documents library, new Word files are being re-assigned the original dlcdocid of the template (say DOCUMENT-0123456789-5). Now the "unique" URL shows me a list of multiple files all with DOCUMENT-0123456789-5. This is a read-only field so I cannot edit or delete the IDs. I want to have a Content Type template, with the frontsheet/header/footer fields sync'd with the Library columns, but I also want each document to have a unique ID and version. Help requested Is there a way to fix the template to clear the template ID, and to avoid this issue on future templates? How should I replace the template? Is uploading Template copies to the Content Type bad? Should I instead point to the file URL? Does it matter where the Template file is stored? Are there any ways to reset the ID of the few existing documents with the duplicate value?
Sharepoint deleting data and sites
Hello, We have noticed an issue that started about a year ago in which data is being deleted in Sharepoint. When looking at this data in the Recycle bin, it will show it was modified/deleted by specific Users but these user deny ever doing such a thing. It is at the point in which we believe the Sharepoint system itself is actually deleting data possibly due to a bug. It would be odd for the employees tagged in the Modified By field to have deleted it. Our data is backed up so recovering any deleted items isn't the issue. The issue is that we are trying to get Microsoft to investigate. We have submitted tickets through the MS 365 portal but they state they only work on break/fix issues. Any recommendations? I can see searching the internet this issue has come up for many others in the past.
Can OneDrive mobile sync a specific local folder on Android or iOS?
Hi, I would like to understand what is officially supported regarding folder synchronization in the OneDrive mobile app on Android and iOS. Specifically: - Is it possible to select a specific local folder on a mobile device and configure OneDrive mobile to automatically sync that folder? - Or does the OneDrive mobile app only support manual uploads and limited automatic features such as camera roll backup? I am looking for an official clarification on the supported behavior of OneDrive on mobile devices. Thank you.Can a mobile app programmatically trigger the OneDrive mobile app?
Hi, I am developing a native mobile application (Android and iOS) and I would like to clarify what is officially supported when interacting with OneDrive on mobile devices. Specifically, I would like to know: - Is there any supported way (Android Intent, iOS URL scheme, or similar) for a third-party mobile app to programmatically trigger the OneDrive mobile app to create folders or upload files? - Or is Microsoft Graph API the only supported approach to create folders and upload files to OneDrive / SharePoint from a mobile application? I am looking for an official clarification on the supported approach. Thank you.Issue where SharePoint users see an old unsynchronised Word file
The issue is that users open a Word document from a shared library into the desktop app, only to find that: There's no Autosave feature enabled in the top-right. The document version label we add on the frontsheet shows a very old minor version. I believe also that the file is read-only, and the only option they see is to save a local copy and upload it back to the library; which is not good practice since it's an old version. They report that the issue is resolved after exiting OneDrive, and deleting a Local cache folder. Has anyone experienced this issue and know what to try?
SharePoint without Sync (Advice Needed)
Our biggest challenge with SharePoint is how to roll it out to End Users with no SharePoint Experience (many of these users are engineers/site based on slow(ish) internet connections. We have large (+100,000) document libraries with long paths. Sync has been a massive issue, the default behaviour has been to just use File explorer to access files, resulting in sync errors and accidental deletion of files. I am looking for advice on turning OFF sync (in the document library settings) I have concerns about doing this, as there are always times when it is easier to Sync, and this is essentially a global setting (set for all users) Has anyone had any real life use cases/experience of doing this. I cannot think of any alternatives.
