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Most recent files are not sync'd/backed-up unless you pause & restart OneDrive
As per the title - most recent files are not sync'd/backed-up unless you pause & restart OneDrive. This means you are always missing recent files from the backup, unless you remember to pause and restart OneDrive before closing Windows. How can this be prevented?Urgent: OneDrive Storage Discrepancy – Backend Audit Request
I’m the global admin and sole owner of the Microsoft 365 tenant for mailto:email address removed for privacy reasons. My OneDrive usage has jumped from 276 GB to nearly 1 TB in under 30 days, yet my visible files total only ~66.5 GB on my PC and in my web OneDrive. I’ve: Emptied the recycle bin Deleted version history Verified no shared libraries or backups Confirmed that local and cloud file views match Despite this, the Admin Center shows 0.9 TB used, and I’m unable to open a service request. The Support Assistant bot is the only option available, and it does not escalate to a live agent. I need a backend audit to identify any hidden, orphaned, or misreported data inflating my quota. Please escalate this to a support engineer who can investigate the issue.
OneDrive deleted thousands of my files?
I'm hoping somebody here can help me, because I can't find any kind of "Support" link just for OneDrive. Yesterday, for no reason I can determine, OneDrive (personal) deleted a couple thousand old files of mine and put them in the Recycle Bin. I was not using even half of my 1 TB storage, and I did not delete these files myself. They were in various folders. Some had been accessed very recently, some had not been accessed in years. I looked for the files on the app on my phone, on the website, and by trying to find deleted files through apps on my phone (i.e. I looked for a deleted Excel file and it was not found). They were all different file types - Excel, Word, PDF, pictures. I cannot figure out why it did this, and I haven't been able to find any documentation of a known glitch. Has anyone else had this happen?OneDrive Stops Running
I have a Windows 11 on a laptop and have been using Onedrive for a long time. This problem happens when the PC is started. Suddenly the program stops after showing up in the taskbar. It goes through signing in and then quits running. For a while a window kept popping up suggesting an update to PowerDrive. That's when Onedrive stops. I uninstalled the PowerDrive program, but Onedrive stills stops. When following the suggestions on the Microsoft page for resetting Onedrive the message that it cannot find Onedrive shows up. Yet Onedrive presumably has been installed in the correct location. I have uninstalled and re-installed Onedrive. Also, re-installed Windows, and the Microsoft 365 family. Each time Onedrive shows up and then stops running. I can start Onedrive, the folder opens, the icons shows up. But a few seconds later the icon is gone. Ideas?“OneDrive Storage Spike – Backend Audit Needed”).
My OneDrive usage has jumped from 276 GB to nearly 1 TB in under 30 days, yet my visible files total only ~66.5 GB on my PC and in my web OneDrive. I’ve: Emptied the recycle bin Deleted version history Verified no shared libraries or backups Confirmed that local and cloud file views match Despite this, the Admin Center shows 0.9 TB used, and I’m unable to open a service request. The Support Assistant bot is the only option available, and it does not escalate to a live agent. I need a backend audit to identify any hidden, orphaned, or misreported data inflating my quota. Please escalate this to a support engineer who can investigate the issue.
How to resolve "Fix folder issues to sync x items"?
OneDrive for Business 25.170 (September 2025) for macOS Sequoia. When I click the OneDrive icon in the menu bar, the popup shows "Fix folder issues to sync 108 items.". Clicking not he message does take me to the root OneDrive for Business folder on macOS - not to the individual items. Also, due to the limited size of the UI - which cannot be expanded - the full path names appear shortened, making it difficult to identify the one which are causing problems. (It is somewhat difficult to understand, who comes up with such an unusable user interface design decision for something as important as potential sync issues, but that is a completely different topic.) Any help how to resolve these issues would be greatly appreciated.
Syncing Minecraft Worlds to Onedrive
Hello I am trying to sync my Minecraft "saves" folder to Onedrive. It has all of my Minecraft worlds folders on it. I can upload a copy of it to Onedrive, but I am unsure if the data in the world folders updates automatically as I play in my worlds. Does the data in the world folders update as I play them? How to I sync the "saves" folder to Onedrive (it does not give me the option when I right click. For reference, the saves folder is located at: C:\Users\mixma\AppData\Roaming\.minecraft\savesSubfolders not staying on top in one particular OneDrive directory only (web based)
My boss and I both have Microsoft 365 for Business subscriptions. I access my OneDrive through Windows Explorer/File Manager, and I access his OneDrive online via Microsoft Online/Sharepoint (signed in as him). He accesses his OneDrive through Windows Explorer/File Manager on his PC. Everything works normally on his PC as far as how files and directories are displayed. Everything works normally when I access his OneDrive via MS Online, except for one particular subdirectory in his main directory for storing client files. Normally, with his OneDrive sorted Alphabetical Ascending, all of his subdirectories look like this, with sub-subdirectories on top in alphabetical order, and then files underneath in alphabetical order: But one of his subdirectories instead looks like this, with sub-subdirectories commingled with files, in alphabetical order: What on earth is going on, and is there some way to fix this? There's little point in having sub-subdirectories if I can't get them to display above the files, rather than being commingled. There are too many files and if I need to get to, for example, a sub-subdirectory called "Miscellaneous" it takes forever to scroll down to it. Can anyone help with this?
Save and close large files
I have a decent internet connection from my Windows 11 laptop - around 20 mbps upload, 70 mbps download and a ping time around 10 to 15 ms. Most of the files I work with in the OneDrive area of my laptop are under 10 MB and their mirroring to the cloud is fine. I also use files (mostly Excel or Word) bigger than that and they regularly do not mirror properly. If I save one of these larger files then close it a little while later, the file is synched properly and all is well. However if I just close one of these larger files (and am prompted to save it, to which I agree) I get one of a variety of error messages, ranging from saying that the server version has been edited to a message that I have to open the file and save it (or save-as) to synchronise things. The same happens if I use a save-and-close routine in VBA (Excel or Word). This is reproducible - it seems clear that if the "close" instruction follows too soon behind the "save" instruction, OneDrive can't and doesn't cope. This is annoying when I'm saving/closing the file "manually" then have to clean-up afterwards but I can do the "save, wait, close thing, and a real pain when I want to save and close from VBA when I don't have the option to wait between the save and the close instructions. Surely this isn't how OneDrive is supposed to function, or is there a workaround or something else that I am missing ?Excel: Desktop App correctly embeds images; web viewers like OneDrive often show them incorrectly.
Hi, I am facing issue with Image embedding using ExcelJS. When embedding images in a single Excel file from multiple source excel files, problems arise when the file is opened in online excel view like oneDrive site. While the same excel file with embedding images appear correctly In desktop view, they become overwritten across different sheets in the browser view, affecting the integrity of the data. But while exporting to PDF or using Print option on the excel browser view works fine with the exact images, issue exists only in the online web view fails. Details: Library used: ExcelJS 4.4.0 Image Format: PNG Embedding Method: addImage Method of worksheet using unique imageId Positioning: tl anchor point and extension Platform: share point online in Microsoft 365 Browser Affected: chrome, Firefox, Edge. Following things are tried from our end. Same issue persists in the incognito browser as well. Based on our business needs, our main priority is to view files in oneDrive or sharePoint site to make it shareable with teammates and clients in an ease manner. For better insights, I would like to share sample code for reference, Please feel free to test this using the shared file. https://1drv.ms/x/c/d398d8e103d503ce/EfVcgLiXM-5HnagfHF5AF98B-PTz112QtABXyRqGp8CSMQ?e=HNdsgD I have tried an approach to insert sheets of embedded images followed by set of text sheets. Then images are embedded correctly in excel online view, But if I try to order sheets, then the same embedding issue occurs. Samples files are https://1drv.ms/x/c/d398d8e103d503ce/EUVq-5QTzg9Oh3oqS5Rb0cIBUiKb0bI-3t7H_0cOKG_HYA?e=A5IryN and https://1drv.ms/x/c/d398d8e103d503ce/ER3-hNYm3btDkkkTXH2aMpgBEakvQSmJNAZ_0RZsBe7f4Q?e=of47kX. Expected behavior: The images should remain unique and correctly placed in their respective sheets while viewing from the Sharepoint or OneDrive site. The behavior should match that observed in the excel desktop application. Hope this gives better details to resolve the issue. It will be really helpful if we can get past this issue to ensure smooth data maintenance. Please let me know if there are any approaches to resolve it since our business needs require ordered sheets Thanks in advance.
