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ShadowMarter's avatar
ShadowMarter
Copper Contributor
Mar 25, 2026

Files not accessible on OneDrive app

My files are not corrupted - if I download them form browser site of onedrive, they can be opened without issues. Nevertheless, my pc folder synced by the OneDrive app, which worked fine until today, became problematic. PDF files show an "access denied" message. Tried logging out and logging in, didn't help.

 

1 Reply

  • virendrak's avatar
    virendrak
    Steel Contributor

    Sounds like your files are fine in OneDrive, but something broke in the sync on your PC.

    Quick thing that usually fixes it:

    Close OneDrive (right-click >Quit)

    Press Win + R and run:

    %localappdata%\Microsoft\OneDrive\onedrive.exe /reset

    Start OneDrive again

    After that, right-click one of the PDFs and choose “Always keep on this device.”

    This usually clears the “access denied” issue.