office 365
696 Topicsfichiers supprimés de onedrive
Bonjour, Suite à une mauvaise synchronisation entre deux appareils, des fichiers importants ont été effacés de mon onedrive. Le problème est que je m'en suis rendue compte après les 30 jours requis. Ils étaient également enregistrés sur mon disque dur mais ont été supprimés de tous mes appareils après leur effacement des serveurs. J'ai tenté de les récupérer via des logiciels de récupération, avec windows file recovery, j'ai essayé de remonter dans l'historique de mon ordi et de mon onedrive, de chercher dans la mémoire de tous les appareils qui étaient connectés à mon compte microsoft, mais rien n'y fait, je ne parviens pas à récupérer ces documents. Est ce que quelqu'un aurait une idée de génie à laquelle je n'aurais pas pensé? Merci pour votre aide132Views0likes2CommentsOneDrive Login Issue Persisting for Over 2 Weeks
Hello Community, We are experiencing an issue where a user is unable to sign in to OneDrive. The problem has been ongoing for more than two weeks, and despite extensive troubleshooting, the issue remains unresolved (error screenshot attached). Troubleshooting performed so far: Unassigned and reassigned the Microsoft 365/OneDrive licence. Re-granted the required permissions. Attempted sign-in using an InPrivate/Incognito browser session. Reset the user's device. Cleared browser and OneDrive application cache. Unfortunately, the user continues to receive the same error after performing all the above steps. Has anyone encountered a similar issue or can suggest additional troubleshooting steps? Any guidance would be greatly appreciated, as the issue is impacting the user's ability to access OneDrive. Thank you in advance for your support.270Views0likes3CommentsNew family storage limits from 6 TB to only 2 TB
I’m a little freaked out what I’m going to do with my entire family’s storage. Right now each of my kids and wife use nearly 1 TB for a total of nearly 5 TB. Since they are reducing this to a new “shared 2 TB” rather than 1 TB each, I am stuck either paying more money or finding a new solution. I am paid up into 2028. It seems terrible that I have paid for this and it is being taken away.738Views4likes11CommentsRecuperação do Onedrive não funciona.
Não sei o que aconteceu, mas nos dias 04 e 08, dois dias que não acessei meu onedrive, milhares de arquivos meus foram deletados. Foram parar na lixeira, tentei de várias formas restaurá-los, mas o onedrive não permite restaurar todos de uma vez e depois de horas tentando, percebi que nunca iria conseguir terminar. Resolvi tentar a restauração do onedrive para o dia 04/09 as 00h00, mas a restauração nunca funciona, para pelo meio do caminho e a todo instante pede nova autenticação, tornando também inviável a recuperação dos arquivos. Não posso perdê-los e amanhã é o prazo de retenção dos arquivos e isso se tornará irreversível. Preciso de ajuda URGENTE para resolver esse problema, pois nada está funcionando e não encontro respostas para solucioná-lo. Tenho várias imagens de tela gravadas provando que depois de horas, nunca sai do 0% e também das constantes solicitações de verificação que impedem a restauração de forma funcional. Espero realmente que resolvam esse problema e restaurem meu onedrive por completo para o dia 04/09 as 00h00 ou precisarei tomar as medidas necessárias por terem eliminado definitivamente meus arquivos sem que eu tivesse a chance de recuperá-los. Agradeço a atenção e aguardo providências URGENTES!262Views0likes2CommentsOneDrive for Mac, can't log in
Brand new mac (Mini M5), brand new install (macOS 27.0), all other office apps log in perfectly. But I can't get OneDrive to log in. I enter my email address, click on next, it says loading for a few seconds, then quits. Open onedrive again, same again. That's it, that's all I get. I need to be able to access my OneDrive files from the filesystem, the same as I did on my old system. I'm not after temporary workarounds such as using web, I'm seeking to get this actual problem fixed. Any suggestions?170Views0likes0Comments