mobile
93 TopicsSearch function on Onedrive for iOS not working
I have noticed that the search function on Onedrive for IPhone has stopped working and wondered if anyone else has had the same problem. I contacted MS support directly from within the app and received a reply which acknowledges that it is a real problem that they are working on but who knows when it will be resolved.754Views6likes13CommentsiOS File Provider: Never getting file updates
In my iOS app, I am using UIDocumentPickerViewController to pick a file from a OnDrive file provider. I am using startAccessingSecurityScopedResource on the url I receive and register an NSFilePresenter for this url to get change notifications. When I read the contents of the file, I am using file coordination. Reading the initial content is working fine. When now however the file is changed on some other machine, I expect a change notification from the file presenter and I should be able to read the fresh data from the updated file. This is however not working. I am only getting fresh data, when I terminate my app and re-pick the file with the UIDocumentPickerViewController. Is this a fundamental limitation of the OneDrive file provider under iOS or is there some secret on how to get fresh data while the app is running?48Views0likes2CommentsOnedrive on iOS sends some docx files to open in Word
Hello everyone. I have the Onedrive iOS app v16.19.8 installed. Lately, I have been working on three documents, which are modified copies of a fourth document. After Autosaving them, I tried to preview them on the app on my iPhone 15, and where 100% of the time the app would preview the document in an uneditable inherent viewer, these documents, and subsequently some other files, are viewed using the DEFAULT system viewer or it opens in the Word app I have installed. I require your diligent assistance in resolving this issue in the most efficient way possible. I can also attach screenshots if necessary. Many thanks.45Views0likes0CommentsResolving erroneous network errors with personal vault
I appreciate there are many(!) general OneDrive vault issues floating around but I wondered does anyone have a solution to a very specific oddity which has rendered OneDrive useless to me - and hence is preventing me purchasing it for use with my small business. Multiple Windows 11 PCs (all up to date, clean etc etc) - OneDrive working correctly, access personal vault and authenticate, all good can see files and access them. One PC hard-line ethernet, the other via WiFi OneDrive website - all working correctly including vault. Samsung Galaxy S10FE Android phone (all up to date, patched, clean etc etc). OneDrive app (v7.32.1) is working fine except for the vault... after authentication (PIN or Biometric I've tried both), the vault appears empty. Upon refreshing, it throws a nonsense "not connected to wifi/mobile data" error. Things to note... all devices are signed into the same MS account, I've tried different WiFi, just mobile data vs WiFi, I've uninstalled, rolled back to factory, cleared cache, reset app, logged-out and logged-back in again. Nothing root'ed or custom on the 'phone, just plain android with Samsung setup. I've confirmed definitely connected - as evidenced by other files upload and download fine, speedtest app shows steady 500/70 on the wifi. Also tried the same version of the app on a cheapie Motorola android phone, exactly the same issue. Can anyone help here - anyone else seen this? I need to make a decision as to whether to subscribe for my SB but currently it's useless - the vault is primarily what we need. Thanks in advance.229Views0likes2CommentsOnedrive not uploading photos from my phone since early April 2025
Hello! I have a Samsung Galaxy S23 ultra and 2 Windows PC's. Since I purchased the Samsung phone I set Onedrive to upload photos through the "Camera upload" option NOT the "Gallery sync". If the phone is a Samsung, "Camera upload" button will be automatically hidden. But still, it still uploads photos if "Gallery sync" is switched off. Since I purchased the S23, "Gallery sync" I always kept it switched off. I don't want to use "Gallery sync" for 2 reasons : On my Windows PC I get duplicated photos, each photos are in : "\OneDrive\Pictures\Camera Roll" AND in "\OneDrive\Pictures\Galerie Samsung\DCIM\Camera" I don't like the path "\OneDrive\Pictures\Galerie Samsung\DCIM\Camera". When all my photos are in "\OneDrive\Pictures\", I think it's better organized. So even if "Gallery sync" was switched off and "Camera upload" is hidden, everything was working well since 2023 and my PC got all photos from my phone. Until the second of April 2025 when suddenly it stopped syncing. I think there was a OneDrive Android app update on the same day. How can I get my "Camera upload"? Also I think Microsoft should be users the choice between "Camera upload" and "Gallery sync", and both options should be visible. Thanks GZ498Views1like1CommentNot seeing any folders or files in iOS app, only 'Libraries'
Help! My company is piloting Office 365 (minus exchange for now). We had commercial license but just switched to GCC (Govt) account and migrated our domain a couple of days ago. Now, when users log back into OneDrive for Business on their iPhone or iPad, none of their files are displayed. Actually the only section displayed at all is 'Libraries' with no option to switch to files view. However OneDrive works fine for the same users on the web or on the desktop app, all files are there and they can interact with them as normal. What am I missing? Is there some global setting that is preventing the file functionality from working on mobile devices?Solved19KViews1like11CommentsPeople menu not showing in OneDrive
I recently migrated my photos from Google Photos to OneDrive. One of the features I would like to use is face recognition, but this option doesn't appear for me. In fact, it seems that anything related to AI isn't working. Does anyone know why?222Views0likes1CommentOnedrive App problem in Android
I am using on work site Onedrive to access company files. I have Samsung S9 tab in use and I do have Office365 contract. Problem is that I can only open few (PDF) files untill onedrive do not allow me to open more files. If I close app t again works for awhile until problem appears again. Either there is blank screen, The file is opened quickly and then screen goes white blank Or there comes pop up saying "File cannot be opened due to the file is moved or I do no have rights for it" Very annoying problem which prevents me doing my job on site. I have a video clip about the problem here: https://jmp.sh/s/jQ7HKR3DamYmG0AuwYLM80Views0likes0Comments